Chapter 9 - Employee development. In this chapter, the learning objectives are: Explain how employee development contributes to strategies related to employee retention, developing intellectual capital, and business growth; discuss the steps in the development planning process; explain the employees'' and company''s responsibilities in planning development;...
Trang 1Chapter 9
Employee Development
Trang 2Employee Development Approaches
Formal Education
Assessments
Personality Tests and inventories such as Myers-Briggs, etc
Performance appraisals
Upward feedback
360-Degree Feedback Systems
Job Experiences
Interpersonal Relationships
Trang 3Skills for Managerial Success
Do Whatever It Takes
Lead
Build & Mend Relationships
Develop
Team
Balance
Hire Talented Staff
Put Others at Ease
Trang 4Job Experiences for Career Development
Lateral
Moves
Vertical Assignments
Trang 5Job Experiences
Job enlargement - adding challenges or new responsibilities
Job rotation-moving a single individual from one job to
another
Transfer-moving an employee to a different job assignment
in a different area of the company
Promotions - advancement into positions with greater
challenge and more authority than previous job
Externship refers to a company allowing employees to take a full-time operational role at another company
Trang 6Successful Mentoring Programs
Voluntary participation
Flexible matching process
Mentors chosen on ability & willingness
Clearly understood purpose
Program length specified
Minimum level of contact specified
Contact among participants encouraged
Trang 7Benefits of Mentoring Relationships
Career Support
Coach, protect, sponsor and provide challenging
assignments, exposure and visibility
Psychological Support
Serve as a friend and role model, provide positive regard and acceptance and create an outlet for a protégé to
share anxieties and fears
Group Mentoring Program
A program pairing successful senior employees with less experienced protégés
Trang 8Identify
opportunities
to improve
Identify needs realistic to develop
Identify goals &
Identify steps & timetable
to reach goals
Career Management Process
Trang 9Development Plan
Trang 11 Development methods include formal education, assessment, job experiences and interpersonal relationships.
A coach is a peer or manager who works with an employee to
motivate, develop skills and provide reinforcement and feedback.
Succession planning is the identification and tracking of high
potential employees capable of filling higher-level managerial
positions.
A mentor can help employees better understand the company and gain exposure to key persons.
Employees should have a development plan