Human resource management gaining a competitive advantage 2014 chapter 7

Creating a Learning Environment • Identify learning objectives and training outcomes • Meaningful material • Practice, feedback and observation of others • Administering and coordinati

The Training Process

1 Needs Assessment

• Organizational, Person and Task Analysis

2 Ensuring Employees’

• Readiness for training

• Attitudes and motivation

• Basic skills

3 Creating a Learning Environment

• Identify learning objectives and training

outcomes

• Meaningful material

• Practice, feedback and observation of

others

• Administering and coordinating program

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Designing Effective Training

Activities

Needs Assessment Process

7-3

Factors That Influence Motivation to

Learn

Ensure Employee Motivation for Learning

7-5

Ensuring Employee Readiness for

Learning

To increase employees' self-efficacy level:

improve performance

2 Provide information about the training program and

purpose prior to actual training

3 Show employees their peers’ training success

4 Provide employees feedback that

learning difficulties experienced in the program

Basic Skills

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7 Conditions for Learning

1. Need to know why they should learn

2. Meaningful training content

3. Opportunities to practice or social network interaction

4. Feedback

5. Observe, experience, and interact with others

6. Good program coordination and administration

7. Commit training content to memory

Transfer of Training

7-9

Selecting Training Methods

 Presentation Methods

 Instructor-led classroom instruction

 Distance learning, teleconferencing &

webcasting

 Audiovisual techniques

 Mobile technologies

 Hands-on Methods

 On-the-job training

 Self-directed learning

 Simulations

 Business games and case studies

 Behavior modeling

 Interactive video

Evaluating Training Programs

7-11

Evaluation Designs

P retest/Posttest

with comparison

group

Posttest only with

comparison group

Pretest/Posttest

Managing Diversity and

Inclusion

environment that allows all employees to contribute to

organizational goals and experience personal growth

that inhibit employees’ personal development

regardless of their race, sexual orientation, gender, family status, religious orientation, or cultural

background

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Managing Diversity Programs