Tài liệu PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION docx

PROGRAM AND PROJECT MANAGEMENTDEPLOYMENTS AND OPTIMIZATION Reduce cost and complexity Improve time to market Focus on the core business... Finding a highly reliable sin-gle-source provi

PROGRAM AND PROJECT MANAGEMENT

DEPLOYMENTS AND OPTIMIZATION

Reduce cost and complexity Improve time to market Focus on the core business

The provider that can attract and retain customers, bundle

attractive new services and decrease overall costs will

suc-ceed where others fail

The right network infrastructure is critical to

any success Utilizing the best resources to help manage network deployment and optimization efforts will greatly improve the outcome of these projects

Finding a highly reliable sin-gle-source provider of pro-gram and project manage-ment services – a resource that knows telecommunications net-works, regardless of equipment, platform or service – will have a direct effect on a carrier’s bottom line

ADC’s program and project management expertise helps

our customers:

• Reduce overall program and project implementation costs

• Incorporate multivendor, multitechnology equipment

easily and efficiently into their networks

• Reduce complexity

• Ease communication processes and handoffs

• Dramatically increase the overall success of a project

or program

• Focus on their core business

At ADC, we’ve worked on more than 200,000 projects

and programs, ranging from single-site projects to

large-scale multiple site programs Our proven methodology,

processes and tools ensure successful management of key

project areas, including scope, quality, schedule and cost

And, our project managers are trained in the

methodolo-gies and practices of the Project Management Institute

PMI is an international organization that’s respected as the

de facto standard for project management training

ADC offers a spectrum of program and project manage-ment services At one end, we provide these service in support of other ADC Professional Services, such as instal-lation, commissioning, integration and decommissioning

At the other end of the spectrum, ADC project managers work on behalf of our customers for large projects that involve multiple vendors and multicity rollouts

Through our program and project management services, ADC provides:

• Single-source management of multivendor and program-level initiatives

• Proven methodology, processes and tools

• Complete management of the tactical aspects of the project or program

• A single point of contact for internal and external project-related communication

• A true understanding of your business and your requirements, and the proven ability to implement

a comprehensive, cohesive and tailored solution

ADC uses an industry-proven phased process that includes planning, implementation and closure procedures

PLANNING

ADC’s planning procedures include a thorough discovery and analysis leading to a detailed scope of work In addition, we develop and define plans for:

• Project schedules and critical paths

• Communications

• Quality management

• Material procurement

• Change management

• Risk identification

• Vendor management

• Project budgets and cost controls

TODAY, THE KEY DRIVERS IN TELECOMMUNICATIONS ARE IMPROVING CUSTOMER LOYALTY AND REVENUE GROWTH WHILE REDUCING COSTS.

When it comes time to execute the plan, ADC

project managers serve as the primary interface for

all functions that contribute to planning and

imple-mentation

As project leaders, ADC:

• Manages multiple vendors and their deliverables

• Proactively manages all materials required

• Facilitates project meetings

• Maintains the project schedule, critical path

and documentation

• Provides real-time project status information,

including change requests, schedule variances

and issue logs

• Maintains and ensures quality control

• Assesses and reports on project financials

CLOSURE

The successful conclusion of a project is dependent

on total customer satisfaction To that end, our

closure procedure includes:

• Presentation of all vendor deliverables

• Resolution of all open items

• Customer acceptance

• Review and closure of all project financials

PROVEN METHOD, PROVEN RESULTS,

PROVEN SUCCESS

ADC has successfully managed hundreds of

thou-sands of projects and programs, with a near perfect

on-time completion rate In central offices,

head-ends and hubs, data centers, switching offices and

remote sites, ADC delivers project management

services that reduce deployment costs With ADC,

our customers can improve their service deliver and

focus on what they do best – growing their success

ABOUT ADC PROFESSIONAL SERVICES

Through its Professional Services organization, ADC helps plan, deploy and maintain telecommunica-tions networks throughout the United States and Europe ADC’s unique experience in multivendor, multitechnology, multiservice solutions makes ADC the ideal choice for projects that require an in-depth, hands-on understanding of simple to com-plex network environments

Planning Services

• Program and Project Management

• Network and Inventory Audit

• Engineering Deployment Services

• Program and Project Management

• Engineering

• Material Services

• Preconfigured Equipment Solutions

• Power Services

• Installation Services

• Commissioning and Integration

• Provisioning

• Decommissioning and Removals Maintenance Services

• Program and Project Management

• Service Call Center and Dispatch

• Technical Assistance Center

• Scheduled Preventive Maintenance

• Emergency Corrective Maintenance

• Field Resource Support

• Circuit Provisioning

• Logistic Services

• Spares Management PROGRAM AND PROJECT MANAGEMENT

ADC Telecommunications, Inc., P.O Box 1101, Minneapolis, Minnesota USA 55440-1101 Specifications published here are current as of the date of publication of this document Because we are continuously improving our products, ADC reserves the right to change specifications without prior notice At any time, you may verify product specifications by contacting our headquarters office in Minneapolis ADC Telecommunications, Inc views its patent portfolio as an important corporate asset and vigorously enforces its patents Products or features contained herein may be covered by one or more U.S or foreign patents An Equal Opportunity Employer

Web Site: www.adc.com

From North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080 Fax: +1-952-917-3237 • For a listing of ADC’s global sales office locations, please refer to our web site

ADC'S PRODUCTS AND SERVICES ADDRESS OUR

CUSTOMER’S MOST FUNDAMENTAL CHALLENGES INCLUDING:

• Reduction of capital and operational expenditures

• Creation of new and profitable broadband services

• Utilizing current network resources to maximize return on investment

• Successful management of broadband services and network performance

ADC’s comprehensive portfolio of products and services helps our customers increase revenue, lower operational costs, and drive broadband growth We deliver industry-proven solutions that meet the needs of today’s networks, while anticipating future growth requirements Our innovative and flexible approach positions our customers for advanced services delivery

ADC is a world leader in providing global network infrastructure products, services and software that enable the profitable delivery of high-speed Internet, data, video, and voice services over our customers’ unique networks

Regional Headquarters

ADC Professional Services offers comprehensive solutions for network operators delivering voice, video and data services over wireless, wireline and cable networks Learn more at www.adc.com/professionalservices

U.S.

ADC Professional Services

ADC World Headquarters

13625 Technology Drive

Eden Prairie, MN 55344

Ph 1.800.366.3891 ext 70595

France

47, rue du Bois Chaland Lisses

Evry Cedex, 91029

Ph +33 (0) 1.69.112.269

Germany

Müggellandstraße 8-10

12559 Berlin

Ph +49 30-65 92 01-0