Bảng mẫu kết quả phân tích SPSS

Bảng mẫu kết quả phân tích SPSS

KẾT QUẢ XỬ LÝ DỮ LIỆU BẰNG PHẦM MỀM

SPSS

I Phỏng vấn chuyên gia

Bán tour du lịch qua mạng internet mang lại lợi ích gì?

Statistics

Giam chi phi

De dang cung cap va thu thap thong tin

tang doanh thu

mo rong tap khach hang

de quan

ly va tich hop cac

bo phan

khac

Missi

Vai trò website trong hoạt động bán tour du lịch.

De dang cung cap va thu thap thong

tin

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

Giam chi phi

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

mo rong tap khach hang

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

de quan ly va tich hop cac bo phan

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

tang doanh thu

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

ten

gioi thie

u con

g ty

gioi thie

u cac tho

ng tin

du lich

va cac tho

ng tin

ve tour

du lich

giup khac

h hang

co the lien

he truc tuye

n voi cong ty

ban hang truc tuye n

thanh toan truc tuyen

la trang tin de thu tien quang cao

Mis

sin

g

5

1.0

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

Le minh

gioi thieu cong ty

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

gioi thieu cac thong tin du lich va cac

thong tin ve tour du lich

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

co

giup khach hang co the lien he truc

tuyen voi cong ty

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

ban hang truc tuyen

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

thanh toan truc tuyen

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

la trang tin de thu tien quang cao

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

khac

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

anh chi thuong ban tour theo cach nao

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

truc

dien

khach hang thuong thanh toan cho cong

ty bang cach nao nhieu nhat

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

chuyen

the dien

tong chi phi moi thang cho cac cong cu

ban tour la bao nhieu

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

5-10

>10

cong ty da co ke hoach phat trien web chua

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

co ke hoach

nhung chua

trien khai

Kho khan lon nhat cua ban tour truc

truyen la gi

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

tai

cong

phap

nhan

II Phỏng vấn khách hàng

biet den cong ty qua phuong tien nao?

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

bao

interne

truyen

cach dat tour du lich

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

truc

dien

muon dat tour qua website ko

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

muc do bao mat

tiet kiem thoi gian

Muc do tin cay

thuan tien de dang

Tiet kiem

Missi

muc do bao mat

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

tiet kiem thoi gian

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

Muc do tin cay

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

thuan tien de dang

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tiet kiem tien

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

khac

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

danh gia chat

luong cac tour

du lich

Missi

danh gia chat luong cac tour du lich

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

rat

Tot

tien mat

chuyen khoan

the tin dung

the ATM khac

Missi

tien mat

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

co

chuyen khoan

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

the tin dung

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

the ATM

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

Tota

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

kho

muon thanh toan cho cong ty co phan dau

tu mo du lich

Frequ ency

Perce nt

Valid Percent

Cumulati

ve Percent Vali

d

chuyen

thanh toan