Test bank for organizations behavior structure processes 13th edition gibson

FALSE Difficulty: Medium Rationale: Groups in organizations have a powerful impact on both individual and organizational performance.. FALSE Difficulty: Medium Rationale: An organization

The Study of Organizations, Organizations

True / False Questions

society is a phenomenon limited to the United States

FALSE

Difficulty: Easy

Rationale: Working in organizations, producing goods and services and contributing to society are activities that can be found worldwide.

with an established theoretical foundation

Rationale: Today's workforce is much more diverse than in prior eras; workers today do not look, think or act like the workforce of the past.

TRUE

Difficulty: Easy

5. (p 6) Groups within an organization have little impact on individual behavior

FALSE

Difficulty: Medium

Rationale: Groups in organizations have a powerful impact on both individual and organizational performance.

personal characteristics and the characteristics of the situation

TRUE

Difficulty: Easy

communication and decision making

FALSE

Difficulty: Medium

Rationale: An organization chart is the blueprint that shows how people and jobs are grouped together.

TRUE

Difficulty: Easy

may rise and fall over time

FALSE

Difficulty: Easy

Rationale: The culture of an organization can be positive or negative.

10. (p 8) Factors in the external environment have an influence on how an organization is structured

Rationale: Individual performance is the foundation of organization performance.

15. (p 9) Stakeholder theory attempts to explain and predict how individual behavior is

aroused, sustained and stopped

FALSE

Difficulty: Medium

Rationale: Motivation theory attempts to explain and predict how individual behavior is aroused, sustained and stopped.

20. (p 11) Managers derive their power from organizational sources only

FALSE

Difficulty: Easy

Rationale: Managers derive their power from both organizational and individual sources.

and relationships of jobs to satisfy both organizational and individual requirements

TRUE

Difficulty: Medium

25. (p 13) Ethics play a major role in decision making because managerial decisions affect people's lives and well-being

Rationale: Managers must often make decisions involving the allocation of limited resources.

projects could be considered an effective group

TRUE

Difficulty: Medium

interrelated functions, which taken together constitute the managerial process

TRUE

Difficulty: Medium

negotiations with the organization's constituencies

TRUE

Difficulty: Medium

30. (p 16) The planning function is used to determine who'll do what and with whom, in order

to achieve the desired end results

FALSE

Difficulty: Medium

Rationale: The planning function is used to determine the "what" and "how" of a project; the organizing function is used to determine who'll

do what with whom.

FALSE

Difficulty: Medium

Rationale: Planning involves specifying not only where the organization is going, but how it will get there.

FALSE

Difficulty: Easy

Rationale: Effectiveness means different things to different people, whether in a theoretical or practical sense.

FALSE

Difficulty: Medium

Rationale: The degree of accomplishment indicates the degree of effectiveness.

tangible outputs

TRUE

Difficulty: Easy

35. (p 19) Obtaining consensus among managers as to their organization's specific goals is oftenthe easiest part of the goal-setting process

FALSE

Difficulty: Easy

Rationale: Various researchers have noted the difficulty of obtaining consensus among managers as to their organization's specific goals.

part

TRUE

Difficulty: Easy

elements acting independently

FALSE

Difficulty: Medium

Rationale: In the context of systems theory, the organization is one element of a number of elements interacting interdependently.

40. (p 21) Systems theory emphasizes two important considerations: (1) an organization must

be able to adapt to the demands of its environment to survive and (2) the organization must meet those demands

TRUE

Difficulty: Medium

that benefit them

TRUE

Difficulty: Easy

the group controlling the least important resource

FALSE

Difficulty: Medium

Rationale: An organization is considered effective to the extent that it satisfies the interests of the group controlling the most important resource.

members of the most powerful coalitions and satisfying their needs

Multiple Choice Questions

(GAM) system except:

A Retaining a comfortable standard of living

B Remaining one of the world's economic leaders

C Improving the quality of life for all citizens

D All of the choices are correct

Difficulty: Medium

48. (p 5) A(n) is a coordinated unit consisting of at least two people who function to achieve a common goal

A Basic assumptions used by individuals and groups to deal with the organization and its environment

B Appropriate behaviors within an organization

C Activities that give life to the organization chart

D The formal patterns of how an organization's people and jobs are grouped

Difficulty: Medium

52. (p 7) The culture of an organization

A Defines appropriate behavior and bonds

B Motivates individuals

C Governs the way a company processes information

D All of the choices are correct

Difficulty: Medium

A Hindered behavior

B Increased productivity

C Disrupted group effectiveness

D Hampered impact of a well-designed organization

Difficulty: Easy

A The needs of its customers or clients

B Legal and political constraints

C Economic changes

D All of the choices are correct

Difficulty: Easy

A Make it easier to manage large groups of employees

B Carry out assigned jobs and tasks

C Instill a sense of competition

D Make it easier to document workflow

Difficulty: Medium

56. (p 11) is the ability to get someone to do something you want done

A Power and quality

B Competence and leadership

C Quality and leadership

D None of the above

Difficulty: Medium

interrelationships among the various subunits of the organizations

60. (p 13) The quality of decision making in an organization depends on selecting proper goals and identifying a means for them

64. (p 15) Henry Mintzberg's study identified all of the following primary and overlapping

managerial roles except:

planned activities into a structure of

A Tasks and authority

B Groups and tasks

C Goals and achievements

D All of the choices are correct

Difficulty: Hard

individual job and

A Establishing communication channels

B Deciding which individuals will be assigned to these jobs

C Determining which of these jobs will be grouped in specific departments

D Aligning the jobs within the groups

Difficulty: Hard

68. (p 17) The function involves day-to-day interactions between managers and their subordinates

ensure that actual outcomes are consistent with planned outcomes

71. (p 18) Employee selection and placement, materials inspection, performance evaluation and financial statement analysis are all activities that fall under the function

oldest and most widely used evaluation approach

75. (p 20) The concept of the organization as a system that's related to a larger system

introduces the importance of

A The global system

B An industry

C A society

D All of the choices are correct

Difficulty: Easy

parts of the system by satisfying the interests of the organization's constituency

Fill in the Blank Questions

and organizational

group

Difficulty: Easy

groups to deal with the organization and its environment

characteristics, including structure, cohesiveness, roles, norms and processes In essence, eachgroup creates its own

culture

Difficulty: Medium

84. (p 19) A is a grouping of elements that individually establish relationships with each other and that interact with their environment both as individuals and

as a collective

system

Difficulty: Medium

series of acts by an individual, group or organization

Feedback

Difficulty: Medium

Short Answer Questions

Organizations are formed to pursue accomplishments that can't be achieved by individuals acting alone

Difficulty: Easy

principles of the field of organizational behavior

Any three of the following: psychology, sociology, political science, cultural anthropology

Difficulty: Medium

Because research has shown that, given certain characteristics of a job and certain

characteristics of the people doing the job, some management practices work better than others

Difficulty: Medium

Any three of the following: declining profits, declining quality, declining quantity, increased absenteeism, increased tardiness, negative employee attitudes Other answers may also be correct, such as employee turnover

Difficulty: Medium

90. (p 8) Identify three competencies that a manager must have to be and remain effective

Any three of the following: intelligence, a systems orientation, interpersonal skills, flexibility, self-motivation Other answers may also be correct, such as technical ability

Difficulty: Medium

The need for managing arises whenever work is specialized and undertaken by two or more persons

Difficulty: Medium

organizations by performing four management functions What are they?

Planning, organizing, leading and controlling

Difficulty: Medium

be achieved What is the second task?

Determining the appropriate means to achieve the defined ends

Difficulty: Medium

94. (p 21) An organization has two major categories of inputs What are they?

Human and natural resources

Difficulty: Medium

Essay Questions

Decide if you believe the statement or not and then present the reasoning behind your

opinion

Student answers will vary

Difficulty: Medium

receive than are men." Now, present arguments both for and against this statement

Student answers will vary

Difficulty: Medium

members get along very well, enjoy their work and produce similar quantities of high-quality product The eighth team member produces significantly higher numbers of product, but is difficult to get along with, disrupts harmony in the group and regularly disregards your suggestions and/or orders As a team, your effectiveness is judged by number of products produced As the manager, what would you do to reorganize the team and/or handle the situation? Why?

Student answers will vary There is no right or wrong answer

Difficulty: Medium

98. (p NA) An educational institution is an organization like any another, with inputs, outputs and stakeholder expectations As a stakeholder, what do you expect from your school? Is it currently meeting your needs? If not, what could it do better?

Student answers will vary

Difficulty: Easy

A behavioral science area that focuses on how

individuals influence each other 2

1 Anthropology Reward systems and individual difference analysis 4

2 Sociology Group processes and effectiveness 3

3 Social psychology Empowerment and conflict resolution 5

5 Political science Work teams, group development 2

Difficulty: Hard

101. (p 14) Match the following levels of effectiveness to the underlying causes of the

effectiveness

1 Individual effectiveness Knowledge 1

2 Organizational effectiveness Ability 1

5 Individual effectiveness Structure 3

7 Organizational effectiveness Status 3

10 Organizational effectiveness Strategic choices 2

Difficulty: Hard