Khởi nghiệp là một trong những module hay của MBA quốc tế. Trong module này, sẽ cho chúng ta đầy đủ công cụ để tạo ra một doanh nghiệp: Ý tưởng Thực thi Xin giấy phép thành lập vận hành tính toán hiệu quả cải tiến nâng tầm phát triển...
Trang 2Contents
I Executive Summary 3
Project overview 3
II Company summary 4
III Market analysis summary 4
1 Environment analysis 4
2 Market Trends 7
3 Market SPT (Segmentation, positioning, targeting) 9
IV SWOT analysis 9
V Strategy and Implementation Summary 10
Competitive advantage 10
Marketing strategy 4P 10
Sale forecast 11
Operation & HR strategy 14
Web strategy 15
VI Organization structure & communication 16
VII Financial plan 17
VIII Legal & Ethical Obligations 19
List of References 19
List of Figures Figure 1: 5 forces 4
Figure 2: Table transparent national ranking 2012 5
Figure 3: Chart of economic growth in Vietnam 2000 - 2012 6
Figure 4: Labor structure 7
Figure 5: Per capita income over the year 7
Figure 6: Mobile phone number is used 8
Trang 3Figure 7: Trent behavior user’s mobiphone 9
Figure 8: Sheet expectations 11
Figure 9: Sales forecast 12
Figure 10: Flowchart 13
Figure 11: Web interface expected 15
Trang 4I Executive Summary
In Viet Nam, consumers basic needs such as cell phones, electrical appliances, motorcycles veryhigh and tends to grow stronger in the future Especially the working class, a class of young, around9.5 million people, living in an industrial zone - the edge of urban areas, needs updated moderngadgets
Long Hau Industrial Park currently has about 12,000 workers, also needs mentioned above However,the average monthly income just from 3,200,000 - 4,000,000 VNĐ, the total minimum cost up to 70%
- 80% of income Therefore, cumulative amount remaining very low, it is unlikely at sight shoppingthat they needs
Understand that urgent, we will provide consumer solutions, guarantee, customers buy the goods ondemand, but don’t need to worry about the financial burden That's installment payment sales
What company are different from other companies? customers are? Sales methods like? The way debtrecovery like? More please explore below
Project overview
Objective: Consumers supply solution for workers in industrial zone In 5 year next, supply at 50
industrial zone, with 100,000 customer
Mission: create the best value for myself
How to perform: to give society the highest satisfaction with the goods, services, solutions and byusing quality of service
Key of success:
The company solutions that provide:
Solution Selling:
- Provide quality products pretty average, average selling prices ranged from <= 3,000,000
- Primarily by sales catalogs, showcasing only basic
- Agent contract with the manufacturer, price paid immediately with genuine value, deferredpayment = 120% at sight
- Prepaid customers at least 30% equity, the rest installment payment - this is key of success
Risk Management Solutions
- Repayment period up to 6 months
- Repayment rate / income <= 20%
- Age> = 25, whose family has an advantage
Trang 5- Working time> = 6 months, there is a labor contract over 12 months.
- Salary Payment HDBank
- Monthly, HDBank will automatically deduct wages to pay the debt - this is key of success.
Company’s Name: ANS Trading and Service Joint Stock Company Company name is taken on theidea: the combination of the first letters of the three owners name, and this name is short, easy toremember and like foreign
Location: Long Hau Industrial Park, Can Giuoc district, Long An province Target customers areworkers in Long Hau Industrial Park, and the owner has available facilities, the commercialadvantages, should be the first step, office business located here
Company ownership: Nguyen Tri Tuan Anh, Nguyen Hoang Nhu, Tran Tan Sy The membercompanies have more knowledge and experience in accounting, finance, management and business.Start-up summary: January 2014 Business ideas have formed mid November 2013, meeting timeagreed action plan, build processes, sales policies, vendor search goods, office design, recruitment , about 1.5 months
III Market analysis summary
Trang 6The typical domestic competitors:
The company's domestic sales are headlining installment, many business companies are deployingconsumer installment sales, however small range deployment and irregular and inconsistent as:
The company business supermarkets: Nguyen Kim, Thien Hoa, Cho Lon, Phong Vu
The company business covers mobile phones such as shop FPT, Viettel store, Mobile World, VienThong A, Pico
The motorcycle company business installment: MDBank, World installment, Hoang Cau CompanyMotorcycles, Truong Ngan Motorcycle Co
The typical foreign competitors:
Company SGVF Vietnam, a French financial group, which sells motorcycle installment
ACS Company Vietnam, under the Japanese financial group, specializing in mobile payments, laptop, tablet
Company PPF Vietnam Finance (Home credit), financial corporations of the Middle East, specializing
in mobile payments, laptop, tablet
PESTEL
Policy
Vietnam is a country with a stable political regime: from 04/30/1975 to now, Vietnam CommunistParty is the only party leader and through Therefore, no riots national scale, not competition, betweenthe overthrow of political parties However, the reverse of the one party is a lack of transparency, lack
of democracy and bureaucracy, corruption As reported by the organization Transparency International
in 2012, Vietnam ranked 123/176 countries and territories with 31/100 points, which ranks lowest inSomalia
Figure 2: Table transparent national ranking 2012
Note: Political stability is a factor favorable to business development.
Trang 7Vietnam is one of countries with economic growth rates are quite impressive in Southeast Asia and inthe world at a rate of 7.23% growth from 2000 to 2012
Figure 3 Chart of economic growth in Vietnam 2000 - 2012
Vietnam 2012 GDP of about 136 billion U.S dollars, per capita income of about U.S $ 1,540/year, isamong countries with average incomes
Growth millionaire Vietnam is growing rapidly, up 33% from 2011 to 2010 and the highest in Asia1
Note: The speed of economic development, social income increases, leading to demand for increased social spending.
Note: large number of workers, high-speed development, ie large target market
Technological
System information technology, media, and technology products in Vietnam are very popular and have
a high growth rate According WeAreSocial research - a research company on social media globally,Vietnam has 34% of the population equivalent of 30.8 million internet users, 8.5 million Facebookusers, more growth high and is rated as one of the highest in the world
1Công ty Merrill Lynch Global Wealth Management và Hãng Tư vấn Capgemini (Mỹ) thực hiện năm 2011
2 [ CITATION htt4 \l 1033 ]
Trang 8Note: the number of people using media enables high efficiency promoters convenient internet channel, also show that the demand for mobile smart phone, tablet will thrive.
non-In addition, Vietnam has favorable geographical position in international trade, as an official member
of the largest organizations in the world economy such as the WTO, ASEAN, ASEM, APEC As of09/18/2013 Vietnam is a member of 63 international organizations and relations with more than 500non-governmental organizations worldwide this is an opportunity for business environment withinternational standards
Note: This helps to facilitate economic development, the cost of imported goods competitive, create jobs, increase incomes for social.
Development trend of workers
Source: ThS Trương Bảo Thanh - Theo Tạp chí Kinh tế và Dự báo số 20/2013
According to data from the table above shows, team workers in the industrial sector and services in
2012 increased compared to 2011, 2011 increased compared to 2010, this trend will not stop in timethe next
Trang 9The growth rate of income
Figure 5 per capita income over the year
Per capita income in Vietnam is increasing, the annual growth rate of about 12%: 15.29% increase in
2012 compared with 2011, 19.16% increase in 2011 compared to 2010, especially according to thelatest figures, 2013 increased approximately 12% compared with 2012 # 1960 USD / person / year.Scale use of technology, the mobile phone
Figure 6: Mobile phone number is used
Vietnam is one of countries with growth and cell phone use, the highest technology in the world, 127.7million unit/88.8 million people
Trends in consumer behavior digital devices
Trang 10Demand for gaming, listening to music, surfing the wed, social networking, e-commerce viasmartphone, tablet trend of the modern world The table below are the statistics current consumerbehavior and trends in the future of America, and there is also a general trend of the world.
Figure 7 trent behavior user’s mobiphone
3 Market SPT (Segmentation, positioning, targeting)
Segmentation: workers in industrial parks
Targeting: depending on the development stage, stage 1 is at Long Hau Industrial Park
Positioning: Specialized solutions for consumer customers worker
Strength:
- Model small, flexible to change
- Lower operating costs
- Board of Directors have knowledge of
management, administration and risk
Trang 11- No other organization offers similar
solutions for specialized workers
- The size of market is very large
- Headquartered in the heart of the industrial
zone, to identify and promote
- This is a sector has the potential to develop
very high
- Risk not obtained very high debt
- Replace Pressure: Sector unsecuredinstallment loans are thriving
- The big competitors is now possible toopen this segment when needed
Strategy SO:
- Established right company to take
advantage of first mover
- After 6-12 months, if the business is
expected to reach as mobilizing additional
resources for quick coverage in other
industrial areas
Strategy SW:
- Established company scale is extremelysimple, low cost: only represents the firststep every model, catalog, as customerdemand, we sign a contract, scheduledelivery
- The segment focused workersStrategy ST
- Focus customers receive salaries through
banks, the company will sign the contract
with the bank automatically deduct
customer accounts to debt collection
- Provide sales policy carefully
V Strategy and Implementation Summary
Price
If you pay immediately: sales by 100% of the vendor's goods
If with deferred payment sales: sales by 120% of the vendor's goods
Place
Trang 12Depending on the stage of development, the rule is set in the industrial zone, near the the workers.Stage 1 located in Long Hau Industrial Park
In addition, the company also operates the website and hotline telephone numbers, customers can viewand order via the web as well as via telephone
Old customers to buy new or changed will be 2% price reduction
Make genuine warranty for products sold, the company will continue receiving damage, defects,warranty repair move, then return customers
When the company's sales reached 1,000 or more products, company will fund more social programssuch as workers' festival, festival legal advice, program support home workers Tet
Sale strategy: B2C sales performance
Choose location in the center, known more workers
Design, decor impressive, eye-catching, easy to understand
Expert advice beautiful, fun, capture the needs and advise solutions to customers
Put the boxes leaflets promoting the products in place or available workers as a bank, canteens,traditional home workers
Stickers and banners hung in public places, are permitted
Sale forecast
The company works with small-scale, phased development Phase 1 serves customers in Long HauIndustrial Zone, the following parameters expectations:
Figure 8 Sheet expectations
Trang 13The average repayment period 6 Month
The average sale price at sight
3,500,0
00 VND
The rate of loss installment payment 5% Revenue
The cost of fixed assets and working
Sales revenue expectation as follows:
Figure 9 sales forecast
605 20,948,014,361
Trang 14Thus, sales volume is expected in the first 500 units, including 100 units pay deferred and 400 unitssold immediately Total revenue (after subtracting the expected loss of 5%) is 1,946,000,000 USD.
Operation & HR strategy
When customers come
ANS Headquarter
s Business
- Advising clients needs
- Compared with the
customer policy
- Consultation deadline,
the installment
Receipt Note + client needs assessmentProduct
Receiving profile
Handling profile
approve
dilivery
Storing, reporting and remittance
Trang 15When customers purchase
ANS Headquarter
advice When customers
purchase
ANS Headquarter
s Business
- Receive 10% deposit
+ a promissory note for taking the time line
Expert advice from submit
ANS Headquarter
s Business after 1h
- Browse purchases
- Browse repayment
profile
- Signed contract and
delivery bill payments
Approval signature onthe
document approval submit experts
4 Purchase,
delivery
Warehouse staff
When Expert advice transfer coupon code + delivery bill
ANS Headquarter
s Business inthe day
- Contact suppliers for
5 Archival,
report
Expert adviceWarehouse staff
End of working day
ANS Headquarter
s Business
- Report the number of
bonded goods in days
- Report the number of
products sold in days
- Report the number of
contract customers in days
- Report the number of
refused customers in days
- Report daily amount
receivable and paid into the fund account after account of the day
Purchase DiarySales DiaryDiary of contracts signedDiary client refused.Notify your bank account balance
Trang 16Operating time
Every day of the year from 3pm to 22 pm
Human resource management policies, manage KPIs mainly Later, when the large-scale model management according to BSC
Welfare Policy
Leadersconcurrently BOD will not get salaries, only to receive dividends last financial year
Expert advice, expert warehouse: base salary, quarterly, will evaluate the effectiveness at work, ifachieving KPIs, will be paying business salary more, if exceeded KPIs, will award 5% of the totalturnover over Vice versa if not achieved will not be paid business salary and depending the level ofsanctions to be different: layoffs, transfer to a lower position
Web strategy
There are 4 different levels of web designers and operators
Level 1: the site only shows the basic information such as business name, office address, phonenumbers and email contacts, the business products and services, price …
Level 2: = level 1 + vision, mission and core values, time of establishment, development milestones.The use of the product, how to use, how the warranty Market news, industry information,employment information, network operations, shareholder news
Level 3: = Level 2 + option allows users to comment on and evaluate how products, online ordering,electronic connections with organizations online payments, english language, guiding companylocation to find, connect with social sites
Level 4: = 3 + level to create a private community on the web, where users can advise, chat,comments, instructions on how to use the product, how can purchase installment the most beneficial
as typical Nike community users, user communities BMW and more
In the a small range, will initially build web ANS level 2, as follows:
Figure 11: web interface expected