Organizational behavior ch2 update 1 17 07, WK 2

Foundations of Individual Behavior... Learning Objectives• Define key biographical characteristics • Identify two types of ability • Shape the behavior of others • Examine four schedules

• Myth or Science Unit 2

• Point-Counter Point – Individuals or

Photos

• The intro with a hook

• Main points 3-4 with transitions

• Summary

Foundations

of Individual Behavior

Learning Objectives

• Define key biographical characteristics

• Identify two types of ability

• Shape the behavior of others

• Examine four schedules of reinforcement

• Clarify the role of punishment in learning

• Practice self-management

• Exhibit effective discipline skills

Biographical Characteristics

Marital Status

Gender

Tenure Age

Flexibility Factors

Flexibility Factors

Other Factors

Basic Physical Abilities

The Ability-Job Fit

• Abilities of the

employee

• Requirements of

the job

Social Learning

Classical Conditioning

Operant Conditioning

What Is Learning?

Methods of

Shaping Behavior

Negative Reinforcement

Negative Reinforcement

Positive Reinforcement

Positive

Reinforcement

Extinction Punishment

Schedules of Reinforcement

Interval

Ratio

Fixed- Ratio

Interval

Organizational Applications

• Lotteries to reduce absenteeism

• Well pay versus sick pay

• Employee discipline

• Training programs

• Mentoring programs

• Self-management

Myth or Science OBM

• You can’t teach an old dog new

tricks.

• What is your intuition?

OBM 2 Team 5

• Question 10, page 26

• One team presents answer (opinion)

• One team debates

• What are effectiveness and

efficiency, and how are they related

to organizational behavior?

• Question 1, page 54

• Which biographical characteristics

best predict productivity?

Absenteeism? Turnover?

Satisfaction?

• Question 2, page 54

• Assess the validity of using

intelligence scores for selecting new employees.

• Question 4, page 54

• Explain classical conditioning.

• Question 6, page 54

• How might employees actually learn

unethical behavior on their jobs?

• Question 8, page 54

• What are the five steps in behavior

modification?

Teamwork Drill – The Puzzle

• What are the formulas for the following

sequences?

• 10, 16, 26, 40, 58

• 6, 12, 20, 30, 42