Organizational behavior ch3 update 1 17 07, WK 3

Values, Attitudes, and Job Satisfaction... Learning Objectives• Summarize the relationship between attitudes and behavior • Identify the role consistency plays in attitudes • Examine t

Week 3

• Schedule for Today

• Presentations two teams – Gender and Management

• Lecture, Unit 3

• Myth or Science Unit 3

• Point-Counter Point Unit 3

• Discussions

• Assignment for week 6 presentations

will focus on case studies units 1,2

Presentation 1

Gender – males or females as managers?

Presentation 2

Gender – males or females as leaders?

Values, Attitudes, and Job

Satisfaction

Learning Objectives

• Contrast terminal and instrumental values

• List the dominant values in today’s

Learning Objectives

• Summarize the relationship between

attitudes and behavior

• Identify the role consistency plays in

attitudes

• Examine the relationship between job

satisfaction and behavior

• Identify four employee responses to

dissatisfaction

The Importance of Values

Intensity Stability

Values

Approximate Current Age

Dominant Work Values

1960s to Mid-1970s

Mid-1970s to Mid-1980s

Mid-1980s through 1990s

60 to 75

45 to 60

35 to 45 Under 35

Hard working; loyal to firm; conservative

Nonconforming; seeks autonomy; loyal to self

Ambitious, hard worker; loyal to career

Flexible, values leisure; loyal to relationships

Values Across Cultures

Values Across Cultures

Power Distance Individualism or Collectivism Quantity or Quality of Life Uncertainty Avoidance Long-Term or Short-Term

What Are Attitudes?

• Cognitive component

• Affective component

• Behavioral component

Rewards Involved Rewards Involved

Self-Perception Theory

After the Fact

Casual Statements

Plausible Answers

Behavior-Attitude Relationship

Attitudes and Workforce

Diversity

Diversity

Training Volunteer Work

Measuring Job Satisfaction

Single Global Rating

Summing

up Job Facets

Absenteeism

Turnover

Job Satisfaction

and Employee

Performance

Job Satisfaction

and Employee

Performance

Responses to Job Dissatisfaction

Job Satisfaction and OCB

Outcomes Treatment Procedures

Perceptions of Fairness

Myth or Science OBA

• Happy workers are productive or

productive workers are happy?

• What is your intuition?

Point Counter Point OBA

• Manager’s make job satisfaction or genetics

do?

Point

Counter Point

Discussion 1

Present

•Contrast the cognitive and affective components of an attitude.

Teamwork Drill – The Puzzle

Critical Thinking Exercise #1

• Quantitative

• Question 1

• If the average cost of producing one widget decreases from

$12.50 to $10.75, what is the percent of the decrease?

Critical Thinking Puzzle #1

A Critical Reasoning Puzzle

You have 50 coins One of them is bogus, and heavier than the other 49 You have a balance scale You can figure out

which coin is bogus in four weightings The question is, how?

How can you identify the one heavy coin out of fifty in just four weightings?