Outcomes covered in this sessionFollowing this session students should be able to understand: • What is meant by intended & emergent strategy development • Logical incremenatlism • How
Trang 13BM020 Organisational Strategy and
Decision Making
Session 5Glyn Littlewood
Strategic development Understanding strategy developments
Trang 2Outcomes covered in this session
Following this session students should be
able to understand:
• What is meant by intended & emergent
strategy development
• Logical incremenatlism
• How different processes of strategy
development may be found in multiple
forms & in different contexts
• Strategic drift
Trang 3Strategy development processes
Trang 4Intended strategy: key concept
Deliberately formulated or planned by managers
May be the result of:
•strategic leadership
•strategic planning
•external imposition of strategy
Trang 5Strategic planning
Structured means of analysis and
thinking about complex strategic
Trang 6The role strategic planning
Strategic planning may play several roles
within an organisation:
• Formulating strategy : a means by which managers can understand strategic issues.
• Learning – a means of questioning and
challenging the taken-for-granted.
• Co-ordinating business-level strategies within an overall corporate strategy.
• Communicating intended strategy and
providing agreed objectives or strategic
milestones.
Trang 7Strategic planning systems
• Facilitates conversion of strategy into organisational action:
–Communication of intended
strategy from the centre
–Agreed objectives or strategic
milestones to measure progress
–Coordination of resources to
implement strategy
Trang 8Benefits of strategic planning
There are additional psychological
benefits:
can provide opportunities for
involvement
provides security to managers
‘logical’.
Trang 9Problems with strategic planning
Misunderstanding the purpose:
Danger that strategy thought of as the plan
Confusion between budgetary and strategic planning processes
Obsession with search for a right
strategy
Documentation gives false
appearance of proactive approach
Trang 10Problems with strategic planning systems
• Problems in design:
– Line managers may concede responsibility to
consultants
• no power to make things happen
• becomes an intellectual exercise
– Cumbersome process may result in not
understanding the whole
– Can be over-detailed – information overload –
paralysis by analysis
– Formalised and rigid systems can stifle ideas –
dampening of innovation
• Failure to gain ownership
– Lack of broad involvement
– Removed from organisational reality
Trang 11Strategy workshops and project groups
• To reconsider or generate the intended
strategy of the organisation
• To challenge the assumptions of the
current strategy
• To plan strategy implementation
• To examine blockages to strategic change
• To undertake strategic analysis
• To monitor the progress of strategy
• To generate new ideas and solutions
Trang 12Externally imposed strategy
Powerful external stakeholders
Government regulation/deregulation
Privatisation (e.g The Royal Mail)
Imposition of strategy from parent to operating
unit/SBU
Direct interventionist: e.g special measures in for schools deemed to be under performing
MNC activity in some countries may require
governmental approval (e.g Joint Ventures or
alliance requirements)
Venture capitalists – may impose strategy on the businesses they acquire
Trang 13The potential benefits & dangers of strategic
planning: summary
Trang 14Emergent strategy: key concept
An emergent strategy comes about through
a series of decisions - a pattern which
becomes clear over time:
……not a ‘grand plan’, but a developing
pattern in a stream of decisions.
Trang 15A continuum: emergent strategy
processes
Trang 16Logical incrementalism
• The first explanation of how strategies can emerge
• The link between intended/prescriptive
strategy and emergent strategy -
management may cultivate a bottom-up,
experimental basis for strategies to emerge
• Considered to be the development of
strategy by experimentation and learning
• Managers have a generalised rather than specific view of future direction
Trang 17Co-ordinating emergent strategies – drawing
together an emerging pattern of strategy from
subsystems.
Trang 18Logical incrementalism
• Despite being emergent, logical
incrementalism can be conscious,
purposeful, and proactive
• Improve available information and engage psychological engagement with strategy
Trang 19The learning organisation
• Capable of continual regeneration from the variety of knowledge,
experience and skills of individuals within a culture which encourages mutual questioning and challenge around a shared purpose or vision
• Formal structures stifle organisational knowledge and creativity –
learning organisation enhances creativity to inform strategy
• Collective knowledge of individuals exceeds organisational
knowledge
Trang 20The Learning Organisation
• Need to unlock individual knowledge and encourage knowledge sharing
– Importance of social networks
• Learning organisation is inherently
Trang 21Strategy through political processes
• Political view of strategy development: strategies develop and result
from bargaining and negotiation among powerful stakeholders (internal and external)
• Negative influence
– Obstructs analysis and rational thinking – Emphasis or de-emphasis of data can be a source of power – Powerful individuals may influence identification of key issues and strategies selected
– Results in emergent or incremental patterns of strategy development
• Positive influence
– Political conflict and tensions may produce new ideas – Champions will support new ideas
Trang 22Strategy informed by prior decisions
•Emergent strategy as managed
continuity
•Path-dependent strategy
development (be aware of core
rigidities and strategic drift)
•Organisational culture and strategy
development
Trang 23Strategies emerge through formalised routines
and systems of the organisation
The Bower (1972) –Burgelman (1983) explanation:
– strategy develops as the outcome of resource
allocation routines in organisations
Day to day decision making about resource
allocation across businesses
Managers’ proposals competing for funds
Decisions may be made at a lower level than
conventionally thought to be ‘strategic’
Cumulative effects of such decisions guide the
strategy
The product of organisational systems
Trang 25Multiple Processes of Strategy Development
• No one right way to develop strategy
• Processes of strategy development may differ
over time and in different contexts
• Perceptions of how strategy develops will differ
– Senior executives see it as intended, rational,
analytical and planned – Middle managers see it as the result of cultural and
political processes – Managers in government organisations see it as
imposed
• No one process describes strategy development
– Multiple processes at work
Trang 26Managing intended and emergent
strategy
There are four important implications:
Awareness – is the intended strategy actually being
realised?
The role of strategic planning – needs to be clear
(and it may be more about co-ordinating emergent strategies).
Managing emergent strategy – even established
routines and cultural norms can be managed.
The challenge of strategic drift – recognising that
strategy can come adrift and making the required changes in culture and the paradigm.
Trang 27Intended vs Emergent Strategy
• Intended strategy development
– Strategic planning systems
– Strategy workshops and project groups
– The role of strategy consultants
– Externally imposed strategy
• Emergent strategy development
– Logical incrementalism
– Resource allocation routines
– Cultural processes
– Organisational politics
Trang 28Strategy development and
The nature of the environment differs – it may
be stable or dynamic; simple or complex.
Life cycle effects – development processes will evolve and change over the life cycle.
Trang 29Challenges for strategy development
Trang 30Strategic drift
Trang 31HMV: January 2013 – week 2
Trang 32In the news: HMV is profitable again
Trang 33Challenges for strategy development
• Although infrequent, there may be
transformational change in which there is
a fundamental change in strategic
direction
• This pattern has become known as
punctuated equilibrium: the tendency to
develop incrementally with periodic
transformational change
Trang 34Key points (1)
• Intended versus emergent strategy
• Intended strategy derives from:
– Planning systems carried out by top management – Strategy workshops/project groups
– Strategy consultants
– Imposition by external stakeholders
• Strategies may also emerge as a result of:
– Logical incrementalism
– Resource allocation routines
– Organisational culture
– Political activity
Trang 35Key points (2)
• Challenge of strategic drift
– Need to challenge taken for granted
assumptions
• Multiple processes of strategy development required
– To create a learning organisation
– To cope with dynamic and complex
environments
Trang 36Summary: intended strategy
• It is important to distinguish between intended strategy – the desired strategic direction deliberately planned by managers – and
emergent strategy which may develop in a less deliberate way from the behaviours and activities inherent within an organisation.
• Most often the process of strategy development is described in
terms of intended strategy as a result of planning systems carried out objectively and dispassionately There are benefits and
disbenefits of formal strategic planning systems However, there is evidence to show that such formal systems are not an adequate
explanation of strategy development as it occurs in practice.
• Intended strategy may also come about on the basis of central
command , the vision of strategic leaders or the imposition of
strategies by external stakeholders.
Trang 37Summary: emergent strategy
• Strategies may emerge from within organisations This may be explained in terms of:
How organisations may proactively try to cope through
processes of logical incrementalism and organisational
organisational culture that favour certain strategies.
Strategies developing because organisational systems
favour some strategy projects over others.
Trang 38Sources & further reading
• Grant, R Strategic Planning in a Turbulent
Environment, Strategic management journal, vol
24, p 499, 2003
• Johnson, G., Scholes, K., & Whittington, R
Prentice Hall
• Lynch, R Corporate Strategy 4 th Edition (2006)
Prentice Hall
• MIntzberg, H., Lampel, J., Quinn, J, B, & Ghoshal,
S The Strategy Process 4 th International Edition (2003)
Trang 40Strategy Development in Environmental
Contexts
Trang 41Managing Strategy Development
Processes
• Organisation needs different processes for
different purposes
• What is the right emphasis at a given time?
• What is the role of top management?
• What are the strategy development roles at
different organisational levels?
• Do the different managerial levels acknowledge and value different roles?
Trang 42Strategy Development Routes
Trang 43Strategy Development Routes
• Route 1 - planned in terms of resource
allocation, control systems, organisational
structure and so on – typically associated with the development of intended strategy
• Route 2 - much of what is intended follows route
2 and is unrealised; it does not come about in
practice, or only partially so, plans are
unworkable, the environment changes after the plan has been drawn up, people in the
organisation or influential stakeholders do not go along with the plan
Trang 44Strategy Development Routes
• Route 3 - emergent strategy/intended strategy whilst existing in the form of a plan of some sort,
is not the realised strategy actually being
followed by an organisation in practice If
strategy is defined as the long-term direction of the organisation, which develops over time, then
it can be emergent rather than planned up front
• Route 4 - if strategic plans exist they might not perform the role of formulating strategies so
much as the useful role of monitoring the
progress or efficiency of a strategy which
emerges