Chapter 14 - Evaluating AIS investments. After reading this chapter, you should be able to: Articulate similarities and differences between major IT initiatives and other capital investments, explain the major steps in the economic justification of an IT initiative, explain potential benefits of IT initiatives and how to evaluate them,...
Trang 1Evaluating AIS Investments
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Trang 2• LO#5 Describe potential risks of IT initiatives and
corresponding risk mitigation techniques
• LO#6 Apply capital budgeting techniques to assess the value of an IT initiative
Trang 3Large IT Projects Require Economic
Justification
• Worldwide IT spending forecast to exceed $4 trillion by 2015 (according to the Gartner
Group in January 2013)
• IT projects require large amounts of capital
and capital is limited
• Selecting one project often means foregoing
others
• IT projects often involve changes in business processes that will affect substantial portions
of the organization
• Capital budgeting techniques provide a
systematic approach to evaluating
investments; yet, many organizations find it
difficult to evaluate IT projects using
traditional techniques
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Trang 4Business Case for IT Initiatives
Should answer these questions:
1. Why are doing this project?
2. How does it address key business issues?
3. How much will it cost and how long will it
take?
4. What is the return on investment and
payback period?
5. What are the risks of doing the project?
6. What are the risks of not doing the project?
7. What are the alternatives?
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Trang 5The Economic Justification Process
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Trang 6Assessing Business Requirements
• Refer to information on the balanced
• Consider other enabling changes that in
conjunction with the technology will
accomplish substantial business change
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Trang 8Examples of Complementary Changes
Trang 93. Cost savings—opportunities to modify
business processes to reduce low
value-added or manually intensive activities, to
improve capabilities to manage assets to
increase efficiencies, or to reduce errors
business processes to avoid cost increases
in the future
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Trang 10Estimating Relevant Costs
Trang 11Estimating Relevant Costs
– Direct costs necessary to operate, maintain,
and administer the technology
– Indirect costs of user downtime and lost
productivity, such as time spent on
self-training, peer support, end user data
management
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Trang 12Assessing Risks
• Alignment risk—the solution is not aligned
with the strategy of the firm
• Solution risk—the solution will not generate
projected benefits
• Financial risk—the solution will not deliver
expected financial performance
• Project risk—the project will not be completed
on time within budget
• Change risk—the firm or part of the firm will
not be able to change
• Technological risk—the technology will not
deliver expected benefits
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Trang 13Identifying Risk Mitigation Techniques
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IT Initiative
Risks Risk Mitigation Examples
Alignment Risk Use the Balanced Scorecard Framework (Chapter
13) to assess the link to strategy Solution Risk Use sensitivity analysis to consider likely
alternative benefit levels Financial Risk Interview other users of similar IT; follow a
structured Balanced Scorecard Management Process (Chapter 13)
Project Risk Assure active top management support for the
project Change Risk Conduct training and create employee incentives
for successful use of the new IT Technological
Risk
Require hardware and software vendors to demonstrate that their systems can meet requirements
Trang 14Combining Benefits, Costs, and Risks
• Fully understand the financial implications of
the investment
– Determine the relevant time frame for costs
and benefits
– Select appropriate discount rates to apply
– Prepare capital budgeting financial metrics
– Assess the sensitivity of results to the
assumptions
• Select the best alternative and summarize
Trang 15Capital Budgeting Financial Metrics
both compare the costs with benefits of an IT
project The breakeven point is where the
total value of benefits equals that of total
costs The payback is the number of periods
needed to recover the project’s initial
investment
• Payback Period = Initial
Investment/Increased cash flow per period
• Assume an IT project is expected to cost
$20,000 up front, and it will provide net
benefits that average $16,000 per year for
the next 3 years
years
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Trang 16Capital Budgeting Financial Metrics
• Net present value
• Sum of the present value present value of all
cash inflows minus the sum of the present
value of all cash outflows Each cash
outflow/inflow is discounted to its present
value
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Present Value = CFt/(1 + r)t
Trang 17Capital Budgeting Financial Metrics
• Internal rate of return (IRR)
• Discount rate that makes the project’s net
present value equal to zero
• financial calculators and spreadsheet
software, such as Microsoft EXCEL,
Microsoft Excel, use an iterative technique for calculating IRR Starting with guess, they
cycle through the calculations until the result
is accurate
• The IRR and NPV functions are related in
that if you use the IRR as the discount rate (r)
in calculating NPV, your NPV is zero
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Trang 18Capital Budgeting Financial Metrics
• Accounting rate of return (ARR)
initiative divided by the initial investment cost
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Financial Metric Strength Weakness
understand Widely used
Ignores the time value of money as well as both costs and benefits occurring after the payback period.
Accounting Rate of
Return
Relates estimates to standard accounting ratios using accrual accounting Shows impact on operating income.
Also ignores the time value of money Assumes cash flows in all periods are similar.
money Incorporates cash flows over the life of the IT initiative
Compares the dollar value of the benefits from an IT initiative to the initial investment.
Larger projects tend to have larger net present values Does not show rate of return on investment Sensitive to discount rate applied.
Internal Rate of
Return
Considers the time value of money Incorporates cash flows over the life of the IT initiative
Computes the unique rate of return for the initiative Not sensitive to a selected discount rate.
Fails to consider the size of the project Sensitive to timing of the cash flows
Trang 21Test Sensitivity to Changes in
Assumptions
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Trang 22Prepare the Value Proposition
• Assemble the analysis for each alternative IT initiative and recommend the preferred
alternatives
• Focus on these five questions:
1 The change and technology proposed
2 The anticipated benefits (related to the firm’s
critical success factors)
3 The group(s) within the firm that will benefit
4 The timing of the benefits
5 The likelihood of achieving those benefits as
planned
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