Chapter 11 discuss how companies use human resources management to gain competitive advantage, give reasons companies recruit both internally and externally for new hires, identify various methods for selecting new employees, evaluate the importance of spending on training and development, explain alternatives for who appraises an employee’s performance.
Trang 1Human
Resource
Managemen
t Chapter Ten
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Trang 2Learning Objectives
LO 1 Discuss how companies use human
resources management to gain competitive advantage
LO 2 Give reasons companies recruit both
internally and externally for new hires
LO 3 Identify various methods for selecting new
employees
LO 4 Evaluate the importance of spending on
Trang 3Learning Objectives (cont.)
LO 5 Explain alternatives for who appraises an
employee’s performance
LO 6 Describe the fundamental aspects of a
reward system
LO 7 Summarize how unions and labor laws
influence human resources management
10-3
Trang 4Human Resource Management
Human
resources
management
(HRM)
– Formal systems for
the management of
people within an
organization
Trang 5Strategic Human Resources
Management
Human capital
– The knowledge,
skills, and abilities
of employees that
have economic
value
10-5
Trang 6An Overview of the HR
Planning Process Figure 10.1
Trang 7The HR Planning Process
Job analysis
– A tool for
determining what is
done on a given job
and what should be
done on that job
10-7
Trang 8Advice on Termination Table 10.1
Trang 9Training and Development
Training
– Teaching
lower-level employees
how to perform
their present jobs
Development
– Helping managers and professional employees learn the broad skills needed for their present and future jobs
10-9
Trang 10Training and Development
Needs
assessment
– An analysis
identifying the jobs,
people, and
departments for
which training is
necessary
Trang 11Types of Training
Orientation training
– Training designed to introduce new
employees to the company and familiarize them with policies, procedures, culture, and the like
Team training
– Training that provides employees with the skills and perspectives they need to
collaborate with others
10-11
Trang 12Performance Appraisal
Management by objectives (MBO)
– A process in which objectives set by a subordinate and a supervisor must be reached within a given time period
Trang 13Performance Appraisal
360-degree appraisal
– Process of using multiple sources of appraisal
to gain a comprehensive perspective on one’s performance
10-13
Trang 14Factors Affecting the Wage Mix Figure 10.6
Trang 15Determinants of Union
Voting Behavior
10-15 Figure 10.8