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Use cases for AI applications in business is building up 10 Tips For A Safer And More Secure Cyberspace UNDERSTAND s CHOOSE s IMPLEMENT IT “We are working to see if our solutions can be

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Use cases for AI applications in business is building up

10 Tips For A Safer And More Secure Cyberspace

UNDERSTAND s CHOOSE s IMPLEMENT IT

“We are working to see

if our solutions can be used outside of data centre”

— Anjani Kumar,

Raritan

VOL 32 | ISSUE 3 | MARCH 2019

Advantage Of AI In Efficient And

Personalized Learning

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STEER YOUR GROWTH MANIFOLD WITH DATAQUEST

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t CIOs/CTOs/IT decision makers of large enterprise

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C o n t e n t s

8-9 COVER STORY

TECH TALK/TECH MIRROR

38 “We Offer The Same Technology, But At A Better Price” - Super Plastronics

40 “Out Aim Is To Empower As Many Business As Possible Irrespective Of The Volumes That They Deal With” - Limelight Networks

42 “Our Mission Is To Help Companies Make Better Decisions Every Day” - Absolutdata

45 Industry Predictions About Surveillance

48 10 Tips For A Safer And More Secure Cyberspace

50 Latest Threat To Digital India

28 Karix Mobile Announces

Partnership With Whatsapp

28 Blaupunkt Launches Exclusive

Range of Personal Audio

28 Ingram Micro Bolsters Cloud

Marketplace To Drive ISV Growth

28 Juniper Networks Integrates

Platforms With Sonic

29 Microsoft Launches AI School For

Business Leaders

29 Tally Solutions Emphasizes On

The Need Of Technology

29 Google Assitant Comes To

32 Accops Is Now A Proud Partner of TSanet

32 Tech Mahindra Aims For 50%

Revenue Share From Digital Business

TECHNOLOGICAL DISRUPTION IS THE FUTURE:

A BIRD’S EYE VIEW ACROSS INDUSTIRES

SMB NEWS

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MARCH 2019

10 AI And ML Creates Multifold Efficiency By

Optimizing Facilities In Real-Time

12 Seeking A Quick And Efficient AI-Driven

Enterprise Solution? A.C.T Now!

14 Impact Of AI On Assessing Individual’s

19 AI In Healthcare: Enormous Opportunities

20 How AI And Machine Learning Helps In Up

Skilling To Better Career Opportunities

22 Gartner Debunks Five Artificial Intelligence

Misconceptions

24 “We Are Working To See If Our Solutions

Can Be Used Outside Of A Data Centre” -

Raritan

SMB CORNER/SMB TALK

52 ICT An Media And

Enterainment Sector

54 Data Is The New Oil - And

The Right IT, The Lubricant

56 Why Should SMEs Look At

Cloud Technology?

58 Why Is It Important To

Emphasize On Data Security

Now More Than Ever?

62 Your 8 Step Sales Process:

Ways To Be Efficient

64 International Women’s Day

66 The Technologies Of Future

Are Digital Twins And

Immersive Technology

70 Why Internal Communications

Is At The Center Of Digital

36 5 best action games on Android

FORM IV (See Rule)

Statement of ownership and other particulars about the Magazine PC Quest to be published in the first issue every year after the last day of February

1 Place of Publication : New Delhi

2 Periodicity of Publication : Monthly

3 Printer’s Name : Pradeep Gupta Whether Citizen of India : Yes Address : D-74, Panchsheel Enclave, New Delhi – 110 017

4 Publisher’s Name : Pradeep Gupta Whether Citizen of India : Yes Address : D-74, Panchsheel Enclave, New Delhi – 110 017

5 Editor’s Name : Rajneesh De Whether Citizen of India : Yes Address : Flat No 26A, Liliac HSC Society-I, Sec-40, Gurugram

6 Names & addresses of individuals who own the : Cyber Media (India) Limited newspaper, and partners or shareholders holding D-74, Panchsheel Enclave, more than one percent of the total paid-up capital New Delhi – 110 017 List of shareholders holding more than 1% of the paid up capital of the company as on 15th February 2019: Pradeep Gupta, Sudha Bala Gupta, Dhaval Gupta, Kriti Gupta, Vimgi Investments Pvt Ltd, SAL Advisor Pvt Ltd, Hemali Prakash Mehta, Mahesh Dinkar Vaze, Mahendra Girdharilal

I, Pradeep Gupta, hereby declare that the particulars given above are true to the best of my knowledge and belief.

Publisher

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Taming The Nexus Of Forces

Every enterprise in order to survive and thrive in the digital economy needs to have a well-meshed emerging tech strategy They need to seamless integrate the new with the old, and in some cases completely overhaul legacy IT Emerging tech is the key spoke in the digital hub Let’s see how CIOs can approach a tech like IoT and navigate the complexities.

The emergence of new technolgies will require CIOs to be a partner in shaping and executing business strategies With the potential for disruption to existing business models, many organiza- tions will be susceptible to new competition from players in adjacent spaces, including existing partners and from start-ups The CIO will need to help seed ideas, collaborate in defining an overall emerging strategy and ensure that the organization has access to the necessary capabilities to execute this strategy.

The CIO has to ensure that funded new tech initiatives have a clear business case – in terms of operational efficiency and/or new revenue opportunities This may include considering how con- nected products can be monetized and how the value of emerging technologies can can be lever- aged.

More than having a long-term roadmap, experts say that it is more beneficial to take an agile approach, which facilitates rapid cycles of experimentation and evaluation Experts also say that many of the organizations they work with are creating cross-functional and multi-disciplinary groups focused on rapidly developing and evaluating prototype products The main purpose of CIOs would

be on business outcomes CIOs would be the crucial catalyst for organizations for capturing and to harness the potential of IoT They should ideally have the following priorities:

s s s s Clearly, emerging tech is the new normal in IT It brings people, machines, data, and organiza- tions together in a large ecosystem CIOs need to play a significant role in enabling emerging tech in their organization with advanced support, equipment, infrastructure and skill sets as it is reshaping enterprise IT, requiring CIOs to be more visionary, more collaborative and more business-minded.

!CCORDING TECHNOLOGY flow, while the CIO and engineering organizations need to define a roadmap for the organizations For instance, IoT is having a significant impact on the OTs and in the way IT operations is monitoring them CIOs and IT leaders need to adapt skill sets, processes, and tools to monitor IoT availability and performance in order to support business initiatives.

"OTH Data technologies These technologies are increasingly taking center stage, not as part of the IT strategy, but also the business strategy and business enabling IT, aver experts.

Tech Musings

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COVER STORY

TECHNOLOGICAL DISRUPTION IS THE FUTURE: A BIRD’S EYE VIEW

ACROSS INDUSTRIES

Mohar V., Co-Founder and Business Evangelist, Techved Consulting

The phenomenal technological advancements

that have occurred in the past few years have

borne fruit to a plethora of industries in the

professional world It is not merely the more

technologically inclined industries like IT, finance

and defence that have benefited.The proliferation

of artificial intelligence (AI), Machine Learning(ML),

and the Internet of Things (IoT) among others have

disrupted industries such as healthcare, fashion,

agriculture, real estate, marketing, media, insurance,

transportation, education, entertainment and travel

and hospitality as well Let us understand which

technological advancements have contributed the

most to the collective

One of the most instrumental technologies in

industrial operations today, Artificial Intelligenceis

the ability of a computer or computer-enabled botic systems to process massive and deep amounts

ro-of data to produce outcomes similar to the thought processes of humans In other words, these technolo-gies learn, analyse, decide, and solve problems in a human-like manner The AI applications are simply endless, and the ascendance of computer science is unsurprising The global AI market was worth $7.35 billion in 2018, where the largest portion of revenue was stirred from enterprise applications The market is expected to catapult to $89.84 billion by 2025

AI is being used for research and development, predictive analytics, real-time operations manage-ment, risk management, and content distribution among various other applications Tactical Research has identified a total of 191 AI use cases; about

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60% of the top ten are related to big data while the

remaining 40% are related to image or object

recog-nition

AI has also enabled other technological

revolu-tions in consumer service in the form of chatbots The

AI-enabled software performs automated interactions

with humans in terms of addressing queries and other

requests on digital platforms like apps and websites

These bots are now a common element in almost

every product or service industry such as travel, food,

finance, news media and healthcare.While offering

on-demand solutions based on personalization,they

have been developed to eradicate any possibilities of

negative responses with certain elements of humour

as well

It has been established that

AI processes massive and deep

amounts of data, but where does

the data come from? The Internet of

Things (IoT) is known as the treasure

trove of data as it comprises all

web-enabled devices that collect, process,

send, and act on data without the

re-quirement of human interaction The

data is acquired from embedded

sen-sors, processors and communication

hardware In laymen terms, it takes

all devices in the world and connects

it to the internet The applications

of IoT have been used in versatile

means including smart factory applications and smart

warehousing, predictive and remote maintenance,

connected logistics, goods and transportation

moni-toring, smart city applications, manufacturing

equip-ment monitoring, industrial heating and ventilation,

safety and health among various use cases

According to the Industry ARC research, the

indus-trial IoT market is estimated to reach $123.89 billion

by 2021 The stupendous growth is due to its merits

in improving operational efficiency, productivity, and

asset utilization while reducing downtime

Another technological advancement that is

expected to become a mainstay in the digital

mar-keting industry in particular is Conversational UI It

represents a paradigm shift in the sense that it offers

the privilege of interacting with computers in

human-like conversational patterns through user interface

of apps or websites Colossal tech companies like

Amazon (Alexa), Apple (Siri) and Google’s Personal

Assistant are at the forefront of voice assistance

today They are increasingly being used for searching

information on the internet due to the technological

abilities to recognize human speech Though they are currently being implemented in the digital market-ing, they will also be used in the product and service providing industries such as food and airline going forward

Other advancements such as Augmented/Virtual/Mixed Reality and multidimensional experiencetech-nologies are also making a foray into every sector imaginable The former are immersive experiences that transit from a real world to variations in the vir-tual world The stimulated environments are essen-tially conjured out of thin air through use of apps and computers where users are either within the virtual worlds, or they are augmented in the real world It

is estimated that the total revenue for AR/VR

tech-nology will increase from $6.1 billion in 2016 to $209 billion by

2022 It is well known that AR/VR/MR is stupendously being implemented in the gaming industry, but other sectors like video entertainment, education, real estate, and retail are also increasingly using these tech-nologies in unique ways They essentiallyenhance the element

of engagement among ers; a mandatory requirement in the modern marketplace

consum-On the other hand, dimensional experienceshave gained prevalence in

multi-a few industries multi-as well Apmulti-art from the fmulti-act thmulti-at the entertainment industry is using a 5D, 7D and even 9D experiences in theatres and theme parks, the imple-mentation of 4D and 5D technology has also helped other sectors such as education and construction.The technology allows automatic generation of quantities

to be processed quicker while increasing data curacy, and thereby reducing costs The key takeaway

ac-is that the technology serves all aspects of design and construction with shorter project cycles It also allows for creation of models, for instance in subjects like medicine and engineering, to allow for better under-standing of concepts and hands-on experience

In conclusion

The development of these technologies may have been expected, but the manner in which they have disrupted the number of industries in different ways is unprecedented These technologies will only develop further, the prospect of which is immensely exciting

AI has also enabled other technological revolutions

in consumer service in the form of chatbots The AI- enabled software performs automated interactions with humans in terms of addressing queries and other requests on digital platforms like apps and

websites

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AI AND ML CREATES MULTIFOLD EFFICIENCY BY OPTIMIZING

FACILITIES IN REAL-TIME

Prabhu Ramachandran, Founder and CEO, Facilio Inc

Artificial Intelligence and Machine Learning

are now more than just buzzwords AI and

ML are increasingly becoming integrated

with our everyday services, which we

may not realize With connected intelligence made

possible by the Internet-of-Things (IoT), data-based

decision making and control becomes a cakewalk

While individuals get the windfall benefits of AI and

ML by means of better playlist suggestions, local

offers, location and context-relevant content access

On the other hand, CREs benefit from a centralized

view and control of their building operations and

sustainabilitydata that helps them make informed

decisions to provide exceptional experiences

This ‘actionable intelligence’ made possible by the convergence of data, AI, and ML have also started to revolutionize our living spaces, with buildings and facilities management space accelerating on the highway of automation Automation in buildings is not a recent phenomenon For years, every wave of technological advancement has been integrated into our buildings space to achieve better energy sav-ings, increase the efficiency of personnel, and have a centralized control room for large facilities

The aim has always been in finding ways to systematically control buildings and make them as

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efficient and sustainable as possible An inefficient

building incurs as much as 30%more energy costs

and 15% more on maintenance expenses, which

would lead to a staggering reduction on any

com-pany’s bottom line

The consumer awareness and demand for ‘smart

offices’ and living spaces have also been driving the

adoption of AI and ML in facilities management

While a vast majority of today’s millennial workforce

want to be in smart offices in the next 5 years,

build-ings are reeling in inefficiencies, building a strong

case for technology-led facilities management A

modern and holistic facilities optimization solution

not only takes care of end-to-end building operations

and sustainability but also ensure the inhabitant’s

comfort.This enables quicker returns on investment

for commercial real-estate owners as well as reduce

the impact on the environment at the same time

What is measured, is controlled

Proactive real-time maintenance of buildings

requires continuous tracking and maintenance of

workforce Existing semi-smart facilities in most

buildings are limited in analytical capabilities, and

are simply silos of constant data streams that do

not translate to actionable intelligence By unifying

data across multi-vendor building systems onto one

centralised platform, and effectively implementing AI

and ML algorithms, facility managers can move from

being reactive managers to proactive contributors

to both the CRE’s bottom line by enabling a smarter

workforce, as well as improving the sustainability

performance of the environment we live in

It is not a zero sum game

In case of old buildings, years of inefficient

han-dling would have not only resulted in a cumulatively

huge inefficiency, but would also have created a

stub-born inertia in decision-making Owners of old

build-ings are often reluctant to invest in new age tech,

quoting the old argument that throwing good money

after bad money is unwise This may be

counter-intu-itive, but the truth is that old buildings are not on an

irreversible one-way street towards total decline

Surprisingly, retrofitting of old buildings with

pro-prietary hardware and software integration unlocks

multiple benefits for commercial real estate owners

and facilities managers including huge energy

sav-ings and sustainability improvements

Retrofitment can now be done with minimal

investment without full-fledged physical retrofits,

thanks to new-age digital retro fitment capabilities

unleashed by the power of software While rising operating costs and asset depreciation are usually the reasons building owners and managers seek retro fitments, many proactively move to modernize their facilities proactively Only in the last decade, retrofitments have moved on from being localized automation-centric to evolve into integrated build-ing management systems and facilities management solutions

The best is yet to come

By adopting technologies such as IoT (Internet

of Things), AI, ML and Cloud, digital retrofitments instantly does away with the need for costly hardware inclusions Instead of replacing all current machinery, one can apply specialist technologies along with existing in-site equipment to collect data for aiding decision making Simply put, digital retrofitments are

to the building industry, what Industry 4.0

(connect-ed manufacturing) is for the manufacturing sector The momentum is going strong Across the globe,

in 2017 alone, $6.3 billion was invested in intelligent building systems, which is expected to touch $22 bil-lion in 2026 The overall global investment in facilities services has already exceeded $1 trillion, which would give an insight into the enormity of our collective energy expenditure from buildings Any incremental improvement by implementing AI and ML in facilities management for increasing efficiency and sustain-ability initiatives would bring huge benefits The best

is yet to come

By unifying data across vendor building systems onto one centralised platform, and effectively implementing AI and ML algorithms, facility managers can move from being reactive managers to proactive contributors to both the CRE’s bottom line by enabling a smarter workforce,

multi-as well multi-as improving the sustainability performance of the environment we live in.

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SEEKING A QUICK AND EFFICIENT AI-DRIVEN ENTERPRISE SOLUTION?

A.C.T NOW!

Sudeshna Datta, Co-Founder& Executive V P, Absolutdata

For businesses today, the disruptive and

transformative capabilities of artificial

intelligence (AI) are too great to overlook

The opportunity at hand to transform

traditional organizations into dynamic, adaptive, and

technology-driven enterprises has business leaders

increasingly exploring ways to adapt AI and keep

up with competing businesses Organizations that are unable to do so risk being left behind by newer businesses that are built on a digital foundation, unlike existing companies that have to undergo a digital transformation

Many companies even struggle to achieve the short-term results from their AI deployments simply

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due to their approach to utilizing the technology

This leads businesses to assume that integrating AI

with their processes is a lengthy and complicated

process But in reality, it isn’t In fact, one can indeed

see instant results with AI deployments, and not just

in one or two departments, but across the enterprise

This brings us to the question – How?

Besides installing AI tools and implementing the

necessary and getting the right talent to operate and

maintain these tools, businesses need to focus on

three critical elements to ensure quick and

large-scale results These three elements, namely analytical

framework, context, and technology together form

the A.C.T strategy which ensures that enterprises not

only integrate AI successfully with their processes but

also leverage it to derive business value immediately

following its deployment

Let us look closely at the elements of the A.C.T

strategy to see how they can help businesses achieve

this

Analytical framework: For AI to deliver its full

range of problem-solving capabilities, it needs an

efficient analytical framework to operate on More

importantly, an analytical framework is needed since

businesses cannot simply put the AI on auto-pilot

mode and trust it to produce real insights without

understanding the business A framework, therefore,

guides the process of building a custom AI solution

which can be programmed to solve specific business

problems Furthermore, the framework can map out

how and from where the data will be gathered for

the AI to apply its predictive models and accurately

forecast, say, for instance, the performance during a

marketing campaign or when a particular customer

will make his/her a purchase

Context: The second factor driving the success of

AI implementation in enterprises is business context,

which enables an AI solution to perform in a manner

and deliver results that help achieve larger business

goals Contrary to popular belief, AI is self-learning

but not all-knowing and can only learn based on the

inputs provided to it by humans or other connected

systems For instance, AI will need all the customer

budget information which the sales and

market-ing department has in order for it to make the right

decisions on when to issue what offers, and which

products customers find attractive at what price

points AI might continue recommending a past

product simply because it has achieved more sales in

the past or because customers have responded well

to it However, the AI does not understand that new

products typically generate more customer

excite-ment than established products without the relevant context, which humans need to provide when build-ing the solution

Technology: Technology is the third and most

crucial element of a successful AI deployment egy, as it helps to put the various pieces together and ensure successful implementation of automated systems and processes Comprehensive AI tools and solutions that can handle end-to-end enterprise processes are always a better option for businesses

strat-as compared solutions that are dedicated to very specific business functions Moreover, such solutions are not only more efficient in the long-term, but also eliminate the need for building a huge team to develop and deploy different solutions whenever the need arises Furthermore, enterprise AI solutions and platforms are also easily scalable, allowing manag-ers and leaders to tackle specific business problems across theenterprise and derive maximum value out

of it for the entire organization

When implemented with an A.C.T strategy, AI’s real-world applications can deliver superior outcomes across all processes and departments, and create

a seamless link between them Businesses that are looking to adopt AI, then, can transform their opera-tions and augment their efficiency by taking a multi-dimensional approach to enterprise automation with the A.C.T strategy Consequently, this can be the key

to gaining a lasting competitive edge in their tive sectors and markets

respec-Organizations that don’t adopt

to digital technology are left behind by newer businesses that are built on a digital foundation Many companies even struggle

to achieve the short-term results from their AI deployments simply due to their approach

to utilizing the technology This leads businesses to assume that integrating AI with their processes is a lengthy and complicated process.

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IMPACT OF AI ON ASSESSING INDIVIDUAL’S

CREDITWORTHINESS

Ranjit Punja is the CEO and Co-Founder of CreditMantri

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Checking one’s creditworthiness is a very

intricate subject, as all their previous financial

behaviour is comprehensively perused All

the weighted parameters are assessed and

combined together to form one’s Credit Score, which

is the tool used by the banks/lenders to find out

people’s creditworthiness

But what about the people who are new to credit?

Since they don’t have any financial history, their credit

score can’t be calculated Hence, majority of the

times, they are unable to get any credit For people

who have already availed some line of credit in the

past, it is relatively easier to gauge their Credit Score

as all the information required for the same is

avail-able with the Credit Bureaus This follows a certain

paradigm that dictates that your past will affect your future So, if you have been a delinquent borrower

in the past, it’s going to reflect in your future credit score analysis as well

But it doesn’t take into account those people who have become more responsible now but have noth-ing to show for it So how can these people who are deemed undeserved and who are new to credit get the best credit available for them?

How AI helps in assessing people’s Creditworthiness

Artificial Intelligence goes beyond the traditional data used to determine people’s creditworthiness All the data the people share is pooled together and ma-chine learning is used to analyse the data to correlate

it with the criteria provided by the lenders

This data includes both the traditional data; i.e past payment records, credit age, utilization ratio; and alternate data; i.e digital footprint, employment status, etc Hence, all the past and current behaviour

of people is comprehensively analysed and used together to gauge their creditworthiness So, for people who have only recently showed a responsible behaviour or who are new to credit, Artificial Intel-ligence is a great means to get them on track with their financial aspirations

What it means for lenders

So far, we have discussed about people’s iour change for the better, but it can very well be the other way around People who were responsible before could likely show just the opposite behaviour

behav-in the future due to certabehav-in circumstances Similar

to how Artificial Intelligence helped in bringing the creditworthy people to light, it can also help deter-mine the potential delinquents

This is a great asset for lenders as they are able to better distinguish the creditworthy and potential de-linquents, and can set the lending terms accordingly for each group

AI’s effect on overall lending industry

With a better know-how of the potential risk that comes with each borrower, more and more lenders are adopting Artificial Intelligence to determine the creditworthiness of people Even though it’s still at

a nascent stage, it has still managed to change the dynamic of lending industry with better understand-ing of the creditworthiness of people, and is expected

to bring about a revolution in this industry in the near future

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ADVANTAGE OF AI IN EFFICIENT AND PERSONALIZED LEARNING

Ashok Pandey ashokpa@cybermedia.co.in

Maybe slowly, but surely, Artificial

Intelligence (AI) is going to make a huge

impact on our educational system The

advantage of AI on education could be

many that will help teachers and student both

AI would help us to make an efficient plus

person-alized learning approach, optimized for the needs of

each learner We spoke to Rajshekhar Ratrey, VP and

Educational Content at Toppr, to understand the deep

impact of AI on education:

How AI would benefit the educational system?

Each invention in education was aimed to improve

its quality and reach Today, Artificial Intelligence

will play that part E-learning companies harness the power of Artificial Intelligence, Big Data, and Natural Language Processing Using this advanced technol-ogy, they are not only able to bring education to the fingertips of every child, but also personalise every child’s learning experience The personalisation of education plays a key role in a diverse country like In-dia because it solves a problem that cannot be solved

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dent should understand Due to this, slow learners lag

behind and keep trying to catch up with the teacher’s

pace They either end up rote learning concepts that

they have missed or lose the motivation to study Fast

learners, on the other hand, get bored with the slow

pace of learning and lose interest

AI can solve this problem by making learning

personalised for every child AI can ensure that each

child has a unique learning experience based on his/

her aptitude, grasping skills, and basic knowledge for

each subject

How can AI adoption change education?

Indian students face some of the most

competi-tive scenarios in the world – especially when it comes

to engineering and medical entrance exams

Howev-er, most schools don’t provide any additional support

to students when it comes to cracking these exams

Moreover, many schools have a sub-par infrastructure

and teachers

These factors, have made students look beyond

their school classrooms and towards expensive but

unsatisfactory coaching classes These classes talk

about helping students learn better, but they come

with the same problems of a traditional classroom set

up – students cannot receive any individual attention

In spite of this, coaching classes have become lar because students did not have any other options, until the last couple of years

popu-Advantages of AI on manufacturing industry

On the other hand, smartphones and tablets have been known as entertainment and connectivity de-vices in the Indian household This will change when parents and students realise that eLearning apps provide a much more personalised learning experi-ence that bolsters their strengths while constantly improving their weaknesses

One of the major Advantage of AI is, AI-powered eLearning apps will not replace teachers in general, but they will definitely become the first choice of an after-school learning source for most students

How AI offer efficient and personalized learning?

Using advanced technology, eLearning apps like Toppr can create adaptive learning paths The apps study the behaviour of students and gauge their aptitude for each subject Using this analysis, apps can ensure that each child learns at a pace that he/she is comfortable with They first strengthen the basic concepts and then ease them into the complex ones

Using AI, the education industry can ensure that every child learns in a way that’s best for them, creat-ing a better learning experience for each of them

How AI can be used to clear doubts?

A big problem that students face when they are a part of a classroom is that teachers do not have the time to solve every single doubt asked by every child Students are often confused about basic concepts and this affects their understanding of complex top-ics

Elearning apps like Toppr believe that student doubts should be solved instantly, round the clock This is why, using an app, students can solve their doubts on chat All they have to do is upload a picture

of their doubt on the chat app

Using Artificial Intelligence and natural language processing, a bot scans through the database and suggests a solution based on a similar doubt asked

in the past If the bot cannot find an answer, or if the student needs any further explanation, he/she can chat with an expert at the click of a button Today, over 20% of all doubts are solved by the bot, and most doubts are solved within a minute

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HOW CAN AI ADOPTION CHANGE THE PERCEPTION OF EDUCATION?

Ashok Pandey ashokpa@cybermedia.co.in

Artificial Intelligence (AI) is one of the

buzzwords and many industries including

education, manufacturing and healthcare

are adopting it for better efficiency and

lower error The new developments in AI is leading us

towards the new future

AI has already been applied to education to

develop skills, as AI educational solutions continue to

mature, the hope is that AI adoption can change the

perception of education We discussed AI adoption in

the Educational system to understand its impact with

Sanjeev Kumar, Co-Founder and CTO at Gradeup

How education/exam preparation is greatly

benefited from AI?

From the moment a user signs up on Gradeup

platform, we present content which has been curated

to his/her needs This is made possible by our

intel-ligent machines which recognise the patterns of app

usage and preferences of the user A great example

would be the posts shown in the feed

If the user has previously shown great interest in

reading articles, we’d show them more articles, if we

think the user loves solving the quizzes, we push in

more quizzes in his/her feed Everything that is shown

on the app has been customised for the user and all

of this is only possible with the help of AI

How AI adoption can change education in India?

No two students are the same Some might grasp

things at great speed while some may need more

time to understand what is being taught The way

courses are taught in schools and colleges might suit

some students, but for certain, there are a lot of

stu-dents who’d think they want the content to be taught

at a different speed or may be in a different way

Advantage of AI in personalized learning

However, there’s only so much a teacher can do

and it’s practically impossible to make everyone

happy This is where AI comes in! AI can recognize the

speed at which a student likes to learn, the time of the day he/she might like to study, the type of con-tent the student enjoys and the list goes on

How AI offers efficient competitive exams/ clear doubts/ test preparation platform for students?

Imagine this You are sitting in a class The teacher has gone into great detail in explaining a topic dreaded by students You miss a detail You spend the rest of the class connecting dots and not under-standing anything This has happened to all of us, and many times! But with Gradeup, this does not have to

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AI IN HEALTHCARE:

ENORMOUS OPPORTUNITIES

Ashok Pandey ashokpa@cybermedia.co.in

Artificial intelligence is transforming

various industries and the impact

of AI in Healthcare to be truly life

changing Already, it has been

used to detect diseases and is helping to

make better health decisions

According to research, investment in AI

in healthcare expected to reach $6.6 billion

by 2021 And according to Accenture, “The

top AI applications may result in annual

savings of $150 billion by 2026” Discussing

on the same line, Arush Sogani, Director,

Sysnet Global Technologies said,

“Health-care is a process-oriented industry that

offers an enormous opportunity to use AI

to drive improvements, help meet unmet

demand, and automate repetitive tasks

This is seen across R&D, patient care,

medi-cal imaging, and management tasks”

Looking at the medical AI ecosystem, we can see

that much of the work is going on in Prediction and

prevention, wellness, ageing, rehabilitation and

tech-nological augmentation of doctors

Arush shared some use cases of AI, “An interesting

trend we can see in the healthcare industry is the

en-try of digital technology with an intent to transform

the industry with mining medical records to provide

better and faster health services

The top AI use cases in healthcare –

t3PCPUBTTJTUFETVSHFSZThese techniques

can help analyze data from pre-operation medical

records, physically guide instruments in real-time

dur-ing a procedure, use data from actual surgical

experi-ences to inform new surgical techniques Expected

outcome is to reduce errors and reduce patients’

length of post-surgery stay

t7JSUVBMOVSTFBTTJTUBODFVoice and text apps

trained to ask and handle preliminary health related

questions This enables wellness checks via voice and AI, reduces unnecessary hospital visits, assesses symptoms, and directs patients to the most effective care setting The goal of these apps is to reduce the time nurses spend on patient maintenance

t%JBHOPTUJDT: Applying cognition to unlock vast

amounts of health records, AI offers tremendous value in recognizing patterns across millions of scans

in a short time with high accuracies Areas of ogy and cancer research are prime targets

radiol-t"ENJOJTUSBUJPONon-patient activities consume

an enormous amount of time for medical personnel Use of voice-to-text apps to cut documentation time, improve quality reporting, and analyze thousands of medical papers using NLP to inform treatment plans saves time, increases patient care, and reduces inef-ficiencies

AI and ML are also helping in medical imaging, Drug discovery, Medication management and robotic surgery

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HOW AI AND MACHINE LEARNING HELPS IN UP SKILLING TO BETTER

CAREER OPPORTUNITIES

Diwakar Chittora, CEO & Founder, Intellipaat

There are at least two clear trends that show

a demand-supply mismatch in tech jobs

in cutting-edge IT fields such as Artificial

Intelligence and Machine Learning One is via

industry predictions that estimate growth in the AI market from USD 21.46 billion to USD 190.61 billion between 2018 and 2025 Year on year growth is projected to be an impressive 36.62% during the same

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period The second trend is more subtle Big Indian IT

firms in the US are reportedly ‘hoarding’ employees

in these 2 fields as they foresee a shortage in skilled

experts They also fear a corresponding rise in the

cost of hiring employees for tech contracts they have

bagged for the future

How are AI & Machine Learning being used in

Industry?

Unlike the exaggerated robots of the 2001 Steven

Spielberg movie of the same name, Artificial

Intelli-gence (AI) in reality is tamer AI is understood to mean

ways of making computers, computer-controlled

robots or program think

intelli-gently mimicking the manner in

which humans think

intelligent-ly A computer program with

AI can use can solve generic

problems it is programmed to

instead of just specific ones

They can accommodate new

modifications to input without

breaking structure Traditional

programmers would have to

sort, sift and debug thousands

of lines of code to make

modi-fications

AI finds applications in strategy games such as

chess or poker where advance moves are determined

by heuristic logic, natural language processing, virtual

assistant technology, image and speech recognition

and automated robotics General AI systems which

can solve any given problem are rare Insurance and

banking organizations regularly use AI to monitor

fraud Marketers use AI every time you shop online

to gather your browsing habits and predict what you

are most likely to buy They will then advertise those

products through pop-ups and logos Self-driving

cars, auto-pilot modes and smart homes using

sen-sors all rely on AI and affect daily lives of consumers

There is also a difference between AI and Machine

Learning (ML) although a number of articles on the

web club them together or use them

interchange-ably “ML is the study of computer algorithms that

improve automatically through experience”

accord-ing to Tom Mitchell of Carnegie Mellon University

It is simply one of the ways we use to achieve AI or

something closer

How can you acquire AI & ML skills?

By some estimates, AI will create nearly 2.3 million

jobs by next year It might also make 1.7 million jobs

obsolete but those would need to be replaced by 0.5 million new jobs Nearly all forms of enterprise software, factory automation, transport and other industries are increasingly using AI-based interfaces

in their daily operation In fact, by 2030, AI may end

up offering USD 15.7 trillion to the global economy.Mathematical and programming skills are central

to acquiring competency in this field However, for seasoned tech professionals, it is also quite important

to develop excellent communication skills An derstanding of how business works and the common processes used in day-to-day operations will help you better utilize your core competencies to improve

Typically, knowledge and expertise in Bayesian networks, neural networks, cognitive sci-ence theory, engineering, physics, robotics, under-graduate algebra, calculus, statistics and probability are very essential to hone your talents in ML

Graduates in Computer Science need only ment their knowledge of math and computing with a specialized course in AI & ML

supple-India best placed to exploit AI opportunities

Analysis of professional networking site Linkedin.com has shown that India is the third best-placed economy after the US and China to crack AI jobs and careers with high penetration of AI awareness AI is a big part of investments into start-ups at an estimated

by private players alone in 2016

Among the more exciting opportunities one can expect in 2019 is the rising application of AI in health-care to detect and diagnose health issues in individu-als Smart infrastructure to help balance rapid growth

in urban centers in India is also an option being explored by the government B Tech programs now mandatorily have AI, IoT, Machine Learning and some other essential components of emerging technolo-gies However, constant changes in this dynamic field have made it mandatory for professionals to keep up skilling via a noted institution to remain relevant and job-worthy

Among the more exciting opportunities one can expect in 2019 is the rising application of AI

in healthcare and smart infrastructure in urban planning and development.

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IT and business leaders are often confused about

what artificial intelligence (AI) can do for their

organizations and are challenged by several AI

misconceptions Gartner, Inc said IT and business

leaders developing AI projects must separate reality

from myths to devise their future strategies

“With AI technology making its way into the

orga-nization, it is crucial that business and IT leaders fully

understand how AI can create value for their business and where its limitations lie,” said Alexander Linden, research vice president at Gartner “AI technologies can only deliver value if they are part of the organiza-tion’s strategy and used in the right way.”

Gartner has identified five common myths and misconceptions about AI

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Myth No.1: AI works in the same way the human

brain does

AI is a computer engineering discipline In its current

state, it consists of software tools aimed at solving

prob-lems While some forms of AI might give the impression

of being clever, it would be unrealistic to think that

cur-rent AI is similar or equivalent to human intelligence

“Some forms of machine learning (ML) – a

catego-ry of AI – may have been inspired by the human brain,

but they are not equivalent,” Mr Linden said “Image

recognition technology, for example, is more accurate

than most humans, but is of no use when it comes to

solving a math problem The rule with AI today is that

it solves one task exceedingly well, but if the

condi-tions of the task change only a bit, it fails.”

Myth No 2: Intelligent Machines learn on their own

Human intervention is required to develop an

AI-based machine or system The involvement may come

from experienced human data scientists who are

ex-ecuting tasks such as framing the problem, preparing

the data, determining appropriate datasets,

remov-ing potential bias in the trainremov-ing data (see myth No

3) and – most importantly- continually updating the

software to enable the integration of new knowledge and data into the next learning cycle

Myth No 3: AI can be free of bias

Every AI technology is based on data, rules and other kinds of input from human experts Similar

to humans, AI is also intrinsically biased in one way

or the other “Today, there is no way to completely banish bias, however, we have to try to reduce it to a minimum,” Mr Linden said “In addition to technologi-cal solutions, such as diverse datasets, it is also crucial

to ensure diversity in the teams working with the AI, and have team members review each other’s work This simple process can significantly reduce selection and confirmation bias.”

Myth No 4: AI will only replace repetitive jobs that don’t require advanced degrees

AI enables businesses to make more accurate decisions via predictions, classifications and cluster-ing These abilities have allowed AI-based solutions to replace mundane tasks, but also augment remaining complex tasks

An example is the use of imaging AI in healthcare

A chest X-ray application based on AI can detect diseases faster than radiologists In the financial and insurance industry, roboadvisors are being used for wealth management or fraud detection Those capa-bilities don’t eliminate human involvement in those tasks but will rather have humans deal with unusual cases With the advancement of AI in the workplace, business and IT leaders should adjust job profiles and capacity planning as well as offer retraining options for existing staff

Myth No 5: Not every business needs an AI strategy

Every organization should consider the potential impact of AI on its strategy and investigate how this technology can be applied to the organization’s busi-ness problems In many ways, avoiding AI exploitation

is the same as giving up the next phase of tion, which ultimately could place organizations at a competitive disadvantage

automa-“Even if the current strategy is ‘no AI’, this should

be a conscious decision based on research and sideration And – as every other strategy- it should be periodically revisited and changed according to the organization’s needs AI might be needed sooner than expected,” Linden concluded

con-Analysts to Discuss AI Use Cases and Best Practices at Gartner Data & Analytics Summit,

in Mumbai, India

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In conversation with Anjani Kumar, Country Manager, India, Raritan

Data Localization has been the buzz word in 2018

across sectors Where do you see the trends moving

in 2019?

India is home to the second largest growing

population of internet users in the world Mobile data consumption monthly has increased 50 times more over the last 5 years in India With increasing number

of connected devices, the huge amount of data needs

to be stored closer to the point where it is generated, in 2019 we will see edge data centers coming into play largely, especial-

ly in the telecom data centers The BFSI sector will continue to store data inside the country and players like Amazon, Master Card and Alibaba have already opened up their data centers in India In

2019, we will see more and more nies setting up their data centers in India.Post the data localization regulations and with the huge investments planned for both on premise, co-location and cloud facilities, the industry will be well equipped to manage the additional stor-age and compute requirements going forward In 2019, we will see growth of data center as a service which will provide flexible options for the SMEs and start-ups given their capex and operational expenditure limitations Due to data localization, a wide array of opportunities have opened up for both the data center solution providers along with security solutions market to secure the customer centric data in sectors like BFSI, e- gover-nance and digital businesses

compa-However, the rising costs of public cloud companies might lead to expansion

of data center capacity to fit customer data currently hosted outside India Other trends which can actually be seen as chal-lenges include infrastructure and connec-

ANJANI KUMAR,

Country Manager, India,

Raritan

TALK

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tivity issues such as high power costs and the need

to get various permits As a consequence, the volume

increase in data will require data centers to become

more agile and efficient to cater to this exponential

growth Therefore, the biggest challenge for

enter-prises would be the integration and management of

hybrid cloud solutions that can help them overcome

this challenge

Please highlight the impact of open banking,

e-governance initiatives launched last year, on the

data centers.

In this digital era where customers need instant

gratification, every industry is striving hard to create

better customer experiences and the BFSI sector is no

exception The new age customer understands that

their time is pressing and the long-winding queues

and limited customer

service options are giving

way to mobile apps,

peer-to-peer transfer service,

digital wallets, online

bank-ing and open bankbank-ing Add

to this, the government’s

Digital India mission, cut

throat competition from

the new- age fintech

play-ers are pushing BFSI sector

companies to build secure,

scalable and

operation-ally efficient data center

architectures to be able

to respond quickly and

securely to their customer demands This is leading

to an explosion of internet enabled consumption of

services causing silos of data that needs to be secured

in data centers

However, it is not an easy task for the CIO’s in the

banking sector Banking, Finance, Insurance are tough

markets that call for speed, reliability and robust

security of data The banking sector is very vulnerable

to data theft and consumer confidence is challenged

on a continual basis Although the security in the BFSI

sector is pretty much cut-out and strict two-factor

authentication is followed to check for any

vulner-abilities At Raritan, we have KVM solutions that can

protect information by managing access and data

transfers based on a computer’s security classification

level

Coupled with this, e-governance services

launched last year like Aadhaar, DigiLocker, Digi

Dhan, and apps like Umang have further contributed

in data surge Besides, both national and various state governments have come forward and launched their unique schemes under NIC All these e-gov-ernance or citizens initiatives are opening an array

of opportunities for the Indian data center market

to proliferate The huge volumes of data generated through this data driven governance, will be ac-cessed, transferred and analysed within the govern-ment departments from time to time

Initiatives like mobile and open banking, ernance have opened up new opportunities for the Indian data center market to provide an IT infrastruc-ture model that can deliver reliable, innovative and cost-effective solutions to the business in time

e-gov-What will be the key growth drivers of data centers across industries in 2019?

The growth of the digital economy, internet enabled data consump-tion, low tariffs on mobile data and voice calls, will lead to a data propelled future Businesses thrive

on digital and this will continue in 2019 as well

In the current scenario, enterprises require data centers to be more agile, scalable and flexible According to Gartner, sectors like Telecom, IT, BFSI, E-commerce and Government have fuelled the rise of intelligent data centers and going forward we see these sectors be-ing a major contributor in the growth story of data centers in India

Monthly consumption of mobile data has increased

50 times over the last 5 years The cost of data and voice calls in India is now possibly the lowest

in the world as announced during the recent Interim budget In this scenario, how do you see the telecom IT infrastructure coping up with this challenge?

The government is incentivizing mobile data consumption and have taken these steps as India is home to the second largest smartphone user base

in the world IoT has further enabled connectivity of devices A lot of data is being generated through IoTand there is a strong need to have edge data cen-ters The telecom infrastructure has to gear up in the

Banking, Finance, Insurance are tough markets that call for speed, reliability and robust security of data The banking sector is very vulnerable to data theft and consumer confidence

is challenged on a continual basis

Although the security in the BFSI sector

is pretty much cut-out and strict factor authentication is followed to check for any vulnerabilities

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context of edge computing in India It is time that the

telecom sector moves from centralized data centers

to mini/micro data centers that will be set up closer

to the end consumer However, this will create big

challenges with respect to security Maintaining the

‘security’ of the heavy day to day financial

transac-tions that take place on these networks, is of

para-mount importance for the telecos We can see that

the telecom operators are already facing issues with a

huge load of traffic volumes at their network and this

will only increase in the future To be able to route

traffic up and down will become more challenging for

them The processing and security of these financial

transactions will be the most important area where

the telecom infrastructure needs to strengthen itself

Security should be taken care of at every level from

data management, bandwidth or network security,

web security, ensuring firewalls etc

In the future, we will have

cel-lular towers which will become

one of the edge data centers The

telcos will then be able to manage

and process data at that cell tower

itself and re-route from that point

itself So each cell site already has

its own telecom equipment, UPS

and battery monitoring systems

At the moment, we are doing pilot

projects with telcos and help them

remotely manage and improve the

uptime of each cell site

Government of India has

announced setting up a hub for

AI under the Interim budget What

new opportunities will it bring for the data center

market in India?

Artificial Intelligence and Deep Mind AI has been

greatly successful globally and with the government

putting a lot of thrust in setting up AI hub, data

cen-ters in India as well can hugely benefit from it Today,

data centers are bigger, more complex and connected

to the cloud and artificial intelligence can open a host

of opportunities for data centers like prevention from

overheating and saving power simultaneously With

AI, a lot of processes in the data center can be made

more cost-effective, less time consuming and secured

as human errors can be detrimental to security

hy-giene in a data center

Besides, AI can offer predictive analysis that

help data centers to distribute workloads across the

servers which in turn leads to data center managers

keeping their focus on other processes With AI, data center loads can be made more predictable and easily manageable The load balancing tools with built-in AI capabilities are able to learn from past data and run load distribution more efficiently

The biggest opportunity with AI for data centers is its ability to better track server performance, disk uti-lization, and network congestions Optimizing server storage systems, finding possible fault points in the system, improve processing times and reducing risk factors will become faster These will in turn facilitate maximum possible server optimization

Unplanned downtime is a huge loss of money and credibility to a data center In times of such crisis, data center operators need to act on real time basis and prioritize troubleshooting A lot of quick decision making and promptness should be applied during such instances Therefore, by deploying AI based

deep learning (DL) applications, data center operators can plan well

in advance

The Incorporating machine learning, AI can take over the mundane job of monitoring huge amounts of data and make IT pro-fessionals more efficient in terms of the quality of tasks they handle.Along with monitoring of data,

it is also necessary to be able to store vast amounts of data securely

AI holds the potential to make more intelligent decisions on – storage optimization or tiering

What is the roadmap for Raritan in 2019?

We are working closely with different industries to see if our solutions or product categories can be used outside of a data center For instance we have taken our first product category KVM, (Keyboard Video Mouse) which helps in managing servers remotely in data centers, outside the data centers We are apply-ing its benefits in the semiconductor industry and will

do it with other industrial applications soon

Similarly, we are assisting the telecom operators to convert cellular towers into edge data centers People are now using data center of different sizes and for different applications and we see the edge data centers go to the last mile, even to the homes At the moment, we are doing pilot projects with telcos and help them remotely manage and improve the uptime

of each cell site

be applied during such instances.

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Go4GST had the following

problems associated with it

that needed to be addressed:

1) Since it was a SaaS

(Software as a Service) based

application which means

multiple customers were

go-ing to use it Each will be filgo-ing

their returns on a timely basis

and at the same time So infra

had to be capable enough of

handling that much amount

of load

2) It had to be highly available and scalable

enough in the sense that if anyone of cloud

compo-nent gets down then another machine with the same

configuration and data should be available to accept

the load demand

3) In case of any mishappening, there should be a

backup mechanism that will allow us to restore

4) The cost was one of the major decision driven

factor

5) Apart from cost, the mandate requirement for

this infrastructure was that all the Infra component

should be placed in India only

Solution deployment

After considering all the problems and mandates

that were associated with the required system, then

Go4GST found Microsoft Azure as the one-stop

solu-tion for all;

1) Auto Scalable – To handle and meet load

demand Microsoft Azure has a component like VMSS

(Virtual machine Scale Set) where we can run instance

under Auto scaling mode i.e it automatically Scale-In

and Scale-Out as per requirement

2) Highly Available – For highly available Infra,

Azure has specified SLA that meets the customer

re-quirement that mostly meets >= 99.99% availability

3) Auto Backup – Azure has backup service that

constantly take backup of respective components as per predefined schedule

4) Cost Effective – One of the major deciding

factors for any customer is Cost for which Microsoft Azure has one of the best and competitive price if we compared with other public cloud providers

Solution benefits

Following are the major benefits that Go4GST get

by choosing Microsoft Azure public cloud:

1) Cloud component cost in Microsoft Azure is comparatively less from another public cloud pro-vider For example, if we choose WAF for security perspective than highly available Barracuda WAF cost around INR 2 lac if we purchase from the marketplace And if we chose native Azure WAF than it will be around INR 10,000 (with meeting SLA of 99.99%) So, such a huge cost difference will obviously lead us to choose Azure

2) Since the requirement of deploying Infra in India only plus has to meet compliance, so by choos-ing Azure we are provided with both the solutions As they have 4 data centres to choose in India itself Each one them is compliant as per requirement

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JUNIPER NETWORKS INTEGRATES PLATFORMS WITH SONIC TO SIMPLIFY NETWORKING

KARIX MOBILE ANNOUNCES

PARTNERSHIP WITH WHATSAPP

FOR BUSINESS

BLAUPUNKT LAUNCHES EXCLUSIVE

RANGE OF PERSONAL AUDIO

World Congress 2019 in Barcelona, where Karix Mobile is

showcasing its extensive suite of unified communication

solutions from 25th to 28th of February 2019.

Karix Mobile is one of the select official WhatsApp

Business Service Providers globally to offer this service

For enterprise customers based in India, Karix will

offer two deployment models – Managed Cloud and

On-Premise, to integrate the WhatsApp business API

For global customers and developers, the WhatsApp

business API will be available through Karix.io – its cloud

communication platform as a service (CPaaS).

Ingram Micro has added new features, functionality and resources to its Cloud Marketplace aiming to help technology partners and independent software vendors (ISVs) continue their growth trajectory.

Based on partner feedback, the new enhancements will streamline and standardise processes, while increasing efficiencies in sales and marketing.

Featuring a new user-friendly interface, the Marketplace has now become easier to navigate and purchase cloud services, and streamlines customer management.

A new API has also been introduced that will help partners integrate their own online storefront, CRM and billing systems into the Marketplace.

Partners will now stand to benefit from enhanced management and automated ordering and billing; creating and managing customer accounts, users and subscriptions; as well as retrieving billing data that can be used to bill customers.

Juniper Networks,

an industry player

in automated, scalable and secure networks, announced native integration of Juniper’s platforms with Software for Open Networking

in the Cloud (SONiC), which was developed and contributed to the Open Compute Project (OCP) foundation by Microsoft This integration will give cloud providers a simplified and automated switch management platform, enhanced by the rich routing and deep telemetry innovations valued iby customers

Introduced by Microsoft in 2016, SONiC is a breakthrough for network switch operations and management A uniquely extensible platform with a large and growing ecosystem of hardware and software partners, SONiC offers centralized management of switching platforms and various software components

its entrance in the

Indian market with

truly wireless earpods

BTW01, wireless

earphones Floatz BE-01, and wired earphones EM01.

The company aims to add more incredible products

in the personal audio segment in the coming months

The magnificent range of earphones introduced by

Blaupunkt with unique features is targeted for Indian

youth, starts at a price range of INR 499/-.

These state-of-the-art products include high quality

wired earphones and one of the world’s lightest wireless

earphones Floatz BE01 will be available on leading online

platforms and offline stores across the country.

INGRAM MICRO BOLSTERS CLOUD MARKETPLACE TO DRIVE ISV GROWTH

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Microsoft has launched a new online program aimed at

educating business leaders about artificial intelligence (AI)

and company transformation.

Named the AI Business School, the course consist of

written case studies and guides, plus videos of lectures,

perspectives and talks focused on the impact of AI on a

company, rather than the technicalities.

The vendor partnered with the international graduate

business school INSEAD to build the strategy modules.

“There is a gap between what people want to do and

the reality of what is going on in their organisations today,

and the reality of whether their organisation is ready,” said

Mitra Azizirad, corporate vice president for AI marketing at

Microsoft.

“Developing a strategy for AI extends beyond the

business issues It goes all the way to the leadership,

behaviours and capabilities required to instill an AI-ready

culture in your organisation.”

GOOGLE ASSISTANT COMES TO ANDROID MESSAGES

MICROSOFT LAUNCHES AI SCHOOL

FOR BUSINESS LEADERS

a relaunch of their pioneer

s o f t w a r e

b r a n d

‘SamayLa.’ The new software brand, WorkKey incorporates robotic process automation and the use of new-age interfaces that allow data

to be used between multiple applications.

With its intuitive features, WorkKey represents a forward leap in business process automation The company has undertaken a major review of the platform’s access, uptake, and usage The redesign simplifies the setup process, improves ease of use allows a high level of customization As such, WorkKey offers economy of scope in which the principles of automation can be brought to bear on the smallest tasks.

NEW TRIHUND SOFTWARE INCORPORATES ROBOTICS SOLUTIONS

TALLY SOLUTIONS EMPHASIZES ON

THE NEED OF TECHNOLOGY FOR

SMES

Tally Solutions participated in the national conference on

GST 2.0 – recent developments and way ahead organized by

ASSOCHAM The conference discussed on the changes in the

GST law and its impact on industry and provided valuable

insights on digital transformation in the GST era.

Adding value to the ongoing discussion, Tally Solutions

highlighted the importance of automation for SMEs and the

need for technology to evolve to assist SMEs better.

Tally Solutions has been closely associated with

ASSOCHAM, one of the apex trade associations of India,

for many years With a focus to make SMEs technologically

superior and provide innovation for their businesses to

prosper, Tally is continuously innovating its product to make

it simpler, faster, reliable and flexible.

Over the coming few months, Google has announced to integrate Google Assistant into Android Messages Once the feature is available, the Google Assistant will help you quickly find and share information about three categories — movies, restaurants and weather.

A Google Assistant button will appear in the smart replies section of the Messages app On tapping the button,

it will ask the Assistant a question and if you find the information to be useful you can send it directly as a reply The feature is limited to English as of now.

For example, if you’re chatting about a movie, you might see a suggestion chip to learn more about that film

By tapping the chip, you can ask the Assistant to pull up a card with recent movie reviews or showtimes, which you can choose to share back into your conversation with just another tap If you don’t choose to share that information, the other person won’t see it.

However, If, you’re concerned about Google reading your messages, but that’s not the case The only information sent to Google’s servers is the text of the Google Assistant button you tap Those “suggestion chips” are generated by Messages app using the on-device AI.

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over the past few

years with many rapid

advancements in the

sector One of the

banes that has come

from this advancement is ad fraud It has become an

incredibly widespread problem for digital marketers

and publishers across the globe According to Neeraj

Sharma, Country Manager, South Asia & MEA, Mobvista,

a technology platform providing mobile advertising and

mobile analytics services to the app developers globally,

“With the ongoing focus on privacy and data, as well as

the continuous threat of ad fraud, Mobvista is addressing

this problem by educating the partner advertiser on

ad-fraud and offering the brand safety, trust & transparency

We believe in maintaining the fine balance between

using data to deliver better ads and services and using

data in a way that isn’t in the best interests of the

consumers.”

Kingston Technology Company, that has memory products and technology solutions, announced its new Data Center 500 Series Enterprise SSDs DC500R is optimized for read-intensive applications while DC500M is optimized for mixed-use workloads Both SSDs in the DC500 Series implement Kingston’s strict Quality of Service (QoS) requirements to ensure predictable random I/O performance as well as predictable low latencies over a wide range of read and write workloads DC500R is ideal for read-intensive applications such as boot up, web servers, virtual desktop infrastructure, operational databases and real-time analytics Cloud service providers and software-defined storage architects can leverage the drive’s consistent I/O and latency performance to deliver the QoS needed in demanding read-centric environments At 5 DWPD (drive writes per day), DC500R allows IT administrators

to maximize their investment in storage hardware with a drive that delivers on performance, endurance and reliability

Wipro Limited, a global information technology, consulting and business process services company, announced that it has been appraised at Maturity Level 5 in the CMMI V2.0 Development View Wipro is one of the first organizations in the world to be assessed at the highest capability Maturity Level of this new CMMI process framework This appraisal validates Wipro’s process capabilities and demonstrates the company’s commitment

to continuous improvement and robust governance for performance excellence Wipro is helping its clients in their transformational journey and there has been an increase in the client metrics like the Net Promoter Score (NPS), which improved

486 basis points in FY 2018 over FY 2017 The appraisal team applauded Wipro’s unique usage of Intelligent Automation through HOLMES, Wipro’s Artificial Intelligence (AI) platform The work done by BOTs in fixed price projects improved from 3.0% in Q2 (FY 2018-19) to 6.7% in Q3 (FY 2018-19).The team also commended Wipro’s capability to optimize project delivery through TopGear and the company’s ability to utilize cutting- edge technologies like Neural Networks and Machine Learning

to optimize processes in conjunction with their CMMI adoption Bhanumurthy B M., President & Chief Operating Officer, Wipro Limited said, “This appraisal showcases Wipro’s commitment to deliver high-quality solutions, a great customer experience and strong alignment of our processes with business objectives

Tata Tele Business Services (TTBS), a leading enterprise

connectivity solution provider introduced Smart VPN

Solutions for SMEs with improved security services and

privacy capabilities that are resilient and make it easier

for enterprises to connect with trust and security Smart

Virtual Private Network (VPN) privatizes a public cloud

network, extending it with the security of a private

network This helps businesses with a fully meshed

network to have a seamless connectivity, ensuring

proactive mitigation from any cyber threat TTBS

demonstrated this solution at its flagship customer

connect programme Do Big Forum which was attended

by over hundred delegates from SME community.

TTBS bespoke Smart VPN is the most efficient,

secure and scalable solution for SMEs that delivers a

flexible, invincible service experience for voice, video,

data and other complex applications Smart VPN is

operator agonistic and offers low cost optimal internet

VPN connectivity with managed service security

services overlay viz secure extranet access and seamless

integration with MPLS Smart VPN entails end to end

data security using sophisticated data encryption

protocols to securely transport data traffic over public

internet.

KINGSTON LAUNCHES NEW DATA CENTER 500 SERIES SSD

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move is designed to enhance the environmental sustainability of

Huawei’s new public cloud datacenters by using less energy for

servers, while driving operational efficiency by reducing the time it

takes to install and maintain racks.

The Open Rack initiative proposed by the Open Compute

Project (OCP) seeks to redefine the data center rack and is one

of the most promising developments in the scale computing

environment It is the first rack standard that is designed for data

centers, integrating the rack into the data center infrastructure,

a holistic design process that considers the interdependence of

everything from the power grid to the gates in the chips on each

motherboard Adopted by some of the world’s largest hyperscale

internet service providers such as Facebook, Google and Microsoft,

Open Rack is helping to lower total cost of ownership (TCO) and

improve energy efficiency in the scale compute space.

ALIBABA CLOUD UNVEILS DATA INTELLIGENCE PRODUCTS

HUAWEI TO ADOPT OCP’S OPEN

RACK ACROSS NEW PUBLIC CLOUD

DATACENTERS GLOBALLY

In a departure from its past practices, IBM is now making its Watson Artificial Intelligence (AI) services available for any Cloud, even those run by Google, Amazon or Microsoft

Watson is designed to help organisations put AI to work

to improve the performance

of business But earlier they needed to use IBM’s Cloud computing service for the technology

IBM on Tuesday said it had made Watson portable across any Cloud and empowered businesses to prevent vendor lock-in and start deploying AI wherever their data resides.”Businesses have largely been limited

to experimenting with AI in siloes due to the limitations caused by Cloud provider lock-in of their data,” Rob Thomas, General Manager, IBM Data and AI, said in

a statement.”With most large organisations storing data across hybrid Cloud environments, they need the freedom and choice to apply AI to their data wherever

it is stored By breaking open that siloed infrastructure

we can help businesses accelerate their transformation through AI,” Thomas said

IBM MAKES WATSON AVAILABLE FOR COMPETING CLOUD

SERVICES

VOLKSWAGEN DEEPENS CLOUD

COMPUTING PARTNERSHIP WITH

MICROSOFT

Volkswagen said on

Wednesday it had struck

a deal with Microsoft

to cooperate on cloud

computing in China and

the United States, as part of

its drive to offer connected

vehicle services across the

globe.

By allowing vehicles

to tap Microsoft’s remote

computer processors via the so-called cloud, Volkswagen can offer

its customers personalised on-board media streaming, and make

suggestions for parking and charging.

Volkswagen will use its Automotive Cloud as the core of its

vehicle and service data operations for its new ID electric cars

which are due to hit showrooms in 2020, the carmaker said.

Alibaba Cloud

at the Mobile World Congress

in Barcelona launched products that will analyse data

of ‘massive’ scale and process real- time streaming data.

Realtime Compute, a product to process “millions

of events or seconds and support real-time decision making like for fraud detection, social analytics, and QoS (quality of service) monitoring of telco networks”, was one of the products launched during the day, Alibaba Cloud said in a statement.

To help customers manage and analyse large amount of data, Alibaba Cloud introduced the improved ‘DataWorks’ and ‘MaxCompute 2.0’ that can process 100 PB (petabyte) per day, it said.

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KARIX MOBILE BAGS YES BANK DEAL

TO DELIVER APP-LESS BANKING

GOOGLE’S ONE OF THE MOST USED

APPS GETS A FIX FOR A ‘HIGH

SEVERITY’ EXPLOIT

ACCOPS IS NOW A PROUD

PARTNER OF TSANET’S

feature in Android TV because of a different bug

But now, it has fixed another flaw found by its Project

Zero team in one of the most used applications on PCs

and Android smartphones – Google Chrome The team

also recommends users on all the platforms to update

their Chrome browsers at the earliest as there is evidence

of a third-party using the exploit

The particular exploit includes ‘Use-after-free’

vulnerability in the FileReader API While the FileReader

API give websites access to read local files, the

vulnerability lets hackers execute malicious codes in it.

IT services firm Tech Mahindra said that it was targeting a 50 per cent revenue share from digital business, even as it has trained 70 per cent of its IT workforce in digital skills The company has partnered with FutureSkills, an initiative by industry body NASSCOM, to drive this reskilling program for employees.

Jagdish Mitra, Chief Strategy Officer & Head of Growth, Tech Mahindra, said, “We, at Tech Mahindra believe that successful digital transformation lies in ‘disrupting one’s own business before others do’ As part of our TechMNxt charter, we are investing heavily in reskilling employees in next generation technologies like Blockchain, Cybersecurity, Artificial Intelligence (AI), Machine Learning (ML), Robotics, and Automation, and 5G

Our partnership with NASSCOM has majorly aided this digital transformation journey aimed at reskilling associates

in the organization, to make them ‘Digital Savvy’ In the near future, we are targeting at least 50 per cent revenue share from digital businesses while continuing our growth trajectory of around 30 per cent YoY.”

Karix Mobile, has announced their association with Yes Bank to power the Bank’s recent app-less banking roll-out This platform allows Yes Bank to deliver a suite of services to its customers over the mobile browser using progressive web-app technology.

The challenge for Yes Bank and the banking industry today

is to get their customers to download their various apps for internet banking Using Karix’s platform Yes Bank’s customers can now launch browser-based, chat-like applications with actionable buttons, to do basic banking transactions The platform can integrate data, applications and channels seamlessly, allowing Yes Bank to deliver multiple micro- experiences over various mobile channels such as SMS, WhatsApp, etc.

“What excites me most about Karix Mobile’s platform is its ability to co-create and deliver multi-domain business use cases, in an agile manner which leverages modern application architecture principles using Azure PAAS,” said Anup Purohit, CIO, YES Bank in a statement The platform is integrated with Microsoft Azure for faster Cloud deployments.

Accops Systems

announced that it has

joined the Technical

Support Alliance

Network (TSANet) as a

Partner TSANet is the IT industry’s only fully operational,

multivendor network of infrastructure service providers

with a proven record in fast-tracking multivendor

cooperation and significantly reducing cost and

resolution time Accops aims to leverage this partnership

to fast track the process of addressing challenges arising

out of multiparty infrastructure deployments, ultimately

helping the customers in optimizing the value of their IT

and Infrastructure Investments.

A multi-vendor support organization like TSANet

is particularly important for workspace Virtualization

Company like Accops as workspace virtualization

requires solutions from multiple vendors Accops helps

to simplify the technology stack by providing a simplified

and in integrated workspace virtualization solution that

reduces the TCO and improves support operations for

customer

TECH MAHINDRA AIMS FOR 50%

REVENUE SHARE FROM DIGITAL BUSINESS

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PRODUCT REVIEWS

A Powerful Marketing Vehicle

Thousands & thousands of products are launched every year But a bunch of them are reviewed A good product backed by experts’ review translate into increased user interest and hence sales Get your product reviewed by CyberMedia Labs which

is run by a team of experts/product technologists having 10+ years of experience.

Visit: pcquest.com/reviews/ for more product reviews by CyberMedia Labs

SOME OF THE CATEGORIES CYBERMEDIA LABS SPECIALIZES IN:

t IT Infrastructure Hardware & Software t Networking Devices t Printers & MFDs

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To leaverage the opportunity

of product reviews by CyberMedia Labs Contact us:

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marketing@cybermedia.co.in, +91 8010757100, 0124 482 2222, ext: 219

Trang 34

gadgets corner

OPPO F11 PRO REVIEW: THE BEST SMARTPHONE UNDER 25K BUDGET

SMARTPHONE

Amazing selfie camera and the bezel-less screen seems to be

the trend in the smartphone OPPO took this trend ahead and

announced F11 Pro with amazing 48 MP+5MP dual rear and 16 MP

rising selfie camera with a large 6.5-inch panoramic screen At just

Rs 24990 OPPO raises the competition in the mid-range segment

with its beautifully designed phone.

Stunning design

The F11 Pro has a glossy finish and premium look OPPO

advocates a design philosophy of natural creation, and the F11

Pro draws inspiration from nature The phone comes with a unique

gradient design which employs nano printing technology that looks

pretty amazing and makes the F11 Pro a visually stunning device.

Thankfully, OPPO has designed a silicon back cover that offers

great protection to the phone in case of the accidental drop as well

as retains its beauty.

F11 Pro is available in two colours – Thunder Black (Triple Color

Gradient) and Aurora Green (Double Color Gradient).

Vibrant panoramic screen

F11 Pro has a large 6.5-inch panoramic touchscreen with 90.90%

screen to body ratio Meaning it fits in a perfect manner to offer

you a pleasant experience The screen supports 1080 x 2340 pixels

resolution to have great video and gaming experience Also, as

OPPO added a rising selfie camera, so you won’t see any blank spot

on the screen, giving you a panoramic video and gaming experience.

The screen’s brightness level is decent enough to enhance the

display quality Also, this makes reading pleasant even in direct

sunlight.

Capture every detail in dark

OPPO knows what’s trending, thus they incorporated 48 MP

+5 MP dual rear camera and 16 MP rising selfie camera The rear

setup is a combination of 48 MP, f/1.79, 0.8µm, 6P lens, to capture

amazing shots in low light conditions.

This AI-powered camera setup is going to set a new benchmark

for low-light photography It can intelligently recognize scenes and

optimize settings enabling higher resolution to give vivid and clear

pictures Paired with a LED flash, this is capable of capturing images

in complete dark with good amount of details.

OPPO also has exclusive Ultra Night Mode and Dazzle Colour

Mode to deliver ultimate low light photography experience The

fascinating rising selfie camera has a 16MP sensor The camera

rises in a second when you switch to the front shooter and retracts

after use It clicks selfies with great details With the camera comes

with beautification mode to enhance the picture quality, also works

perfectly in low light conditions.

Amazing performance

The Smartphone is power packed with MediatekHelio P70 in

combination with 6 GB RAM and Mali-G72 MP3 GPU The trio lets

you play with the phone without any worries Whether you are a

photography enthusiast or a gamer or multitasker, this phone it

perfect choice for you at this budget.

The Smartphone runs on an Android 9.0 Pie, with OPPO’s ColorOS

6.0 user interface over it that enhances its usability with a host

Bottomline: With an eye-catching design and nifty features like rising camera, OPPO F11 Pro is surely going

to be one of the most promising smartphones Having the great camera setup and amazing performance it’s surely going to heat up the midrange smartphone market We give the OPPO F11 Pro a thumbs up for its Rising selfie camera and Dual Rear camera, stunning design, massive battery, amazing overall performance.

of features As like previous generation UI, it also looks clean and offers loads of function to play around Thus, the phone runs smarter and is more efficient.

OPPO F11 pro comes with built-in 64 GB storage expandable storage that will fit well for photography enthusiast as they are surely going to capture lots of images and selfies OPPO also provides its OPPO Cloud service for additional 5GB cloud storage, that would support to store images over the cloud Not only this, Game Space, an application designed by OPPO, allows you to store more than 50 games in one place.

Uninterrupted entertainment

The OPPO F11 Pro is backed with a powerful 4000 mAh battery which can deliver 15.5 hours of battery for everyday use It can also last for over up to 12 hours for continuous video and heavy game playing for 5.5 hrs.

With the F11 series, the new VOOC 3.0 technology can shorten charging time by 20 minutes and further improve charging speed The CPU processes tasks in multi-thread and the display is equipped with RAM which ensures users can enjoy a long-lasting battery life.

— Ashok Pandey ashokpa@cybermedia.co.in

PROS: Rising selfie camera and Dual Rear camera, stunning design, massive battery, amazing overall performance

CONS: None

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ZEBRONICS ZEB-PEACE EARPHONES

EARPHONE

The true wireless earphone is no more expensive, Zebronics made

it affordable with its ‘Zeb-Peace’ The truly wireless earphones

are like a stand-alone wireless headset with no wires involved It

looks premium with a sporty design and an overall glossy finish The

earphones are designed like the crescent which are splash proof

and absolutely lightweight.

Build quality

Two tiny earpieces sit in a small casing that comes with a built-in

battery to charge the wireless headsets without wires It looks

premium with a sporty design and glossy finish It doesn’t only

look premium also offers premium features including splash-proof

design.

Headsets are only 4 grams in weight meaning you won’t feel any

extra burden while wearing them for longer hours The ergonomic

design of the ear pods makes it a perfect fit for most of the ear

sizes, however, it may trouble people with smaller bud size.

However, it fit perfectly with us and we used it while running,

gaming, etc but it fits securely.

Features

The earbuds come with a compact and stylish charging case

which extend its battery life So, when its back into their spot,

charging with began on the go The battery case is extremely light

and can easily fit into a pocket.

You can pair the headset with smartphone quite quickly, both

earbuds first connect to each other and then you can pair it with

your smartphone by enabling your smartphone’s Bluetooth Once

paired you can take calls with a touch and enjoy the clarity that the

microphone offers.

Zebronics Zeb-Peace also supports Google’s voice assistant

Ask more questions and get instant replies with voice assistance,

support for Android and IOS devices.

Performance

The audio performance of the earphone was tested by playing

songs of various genres in different file formats like FLAC, mp3,

ALAC, and WAV It sounds well on medium volume but creaks on

high pitches Otherwise, the bass is balanced and treble is fine

The noise isolation quality of the Zebronics Zeb-Peace works well;

though, there could be noise leakages on high volumes.

Zebronics Zeb-Peace has a good range of Bluetooth connectivity,

that can go about 5 to 8 meters Though, the call quality of the

headphones works great within a range of 5 to 6 meters.

After exploring an extensive music journey with the Headphones,

we come to the understanding, if you like listening to soft, romantic, classical music from the 80s & 90s, then Energy Headphones could

be the choice.

Now the most significant part, the battery life Though it’s compact in size but not on battery life In one go you can use the earbuds for approx six hours However, it’s a complete life, meaning when you use the earbuds for music and calls, it can last for 2 to 3 hours But as its casing has a built-in charging feature, so you can get juice for about 8+ hours.

— Ashok Pandey ashokpa@cybermedia.co.in

KEY SPECS: Bluetooth 4.1,

6mm drive size, 16 speaker impedence

PROS: Compact design, premium looks, solid build, good overall music experience, splash proof

CONS: Music creaks on high volume

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5 BEST ACTION GAMES ON

ANDROID

PCQ Bureau

T he Indian gaming industry is

growing at an exponential rate

with new games and updates

launching every week And since

it’s hard to track every new game launched

which is why we bring a list of five best

action games on Android

SHADOWGUN LEGENDS – FPS PvP and

Co-op Shooting Game

In this game, users enter an epic

sto-ryline where in humanity is under attack

from a deadly alien invader Users act as

Shadowguns, legendary warriors and

he-roes to defend the community

The Story Campaign has over 100s of missions

on four diverse planets You can fight your rivals in

unique multiplayer PVP game modes and diverse PvP

arenas Choose from over 600 unique guns including

Pistols, Assault Rifles guns, Sub-Machine Guns, Heavy

Machine Guns, Shotguns, Sniper Rifles and Rocket Launchers.Players can interact with other players, visit vendors, accept missions, party hard and much more

in game’s persistent Hub

Overall, the Shadowgun legends is most in-depth and well-designed game on Android

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War Robots

War Robots is an action-packed multiplayer game

with 6 vs 6 team battles in real-time Be ready for

surprise attacks, intricate tactical maneuvers and the

many sneaky tricks your rivals have in store for you

Destroy enemy robots, capture all the beacons, and

upgrade your weapons to increase combat strength,

speed, and durability of your battle robot

There are over 45 battle robots with different

strengths; over 50 weapon styles, including ballistic

missiles, energy and plasma guns; and you can

cust-omise a war machine to fit your own play style

Mobfish

After the greedy Autocracy has robbed the world

of earth’s important elements, disastrous pollution

has destroyed the beautiful oceans, the world’s fish

have transformed into dangerous new species known

as Mobfish

And to fight these new mutated fishes, a new class

of Mobfish Hunters has emerged – and it’s up to you

to rise through their ranks Trick-out your fishing lures

with a variety of projectile and melee weapons to rid

the seas of Mobfish and become a champion Hunter

Each zone in the game includes its own species

of Mobfish and challenging hazards Users can spend

the loot gained after completing fishing expeditions

to upgrade to a variety of Sea-Mine lures with

spin-ning blades, spread-shot projectiles and heat-seeking

abilities

Left to Survive: PvP Zombie Shooter

As danger is everywhere in this fast-paced ing game, grab your guns and survive against zom-bies using rifles, grenades, shotguns, and anything in your arsenal to secure safe havens and save survivors.You can build your camp to defend yourself against enemy attacks Save stranded survivors and purge zombie-infested areas using a pack of weap-ons with intense firepower Defend yourself against zombies that can jump, wear police armor, or explode

shoot-with toxic gas Locate survivors, loot materials and band together to overcome a post-apocalyptic worldLeft to Survive is a decent zombie shooter with an addictive storyline And while the controls are CPU, however the gameplay is really good While it is free

to play, you can choose to pay real money for some extra items

Every character brings a unique playstyle and abilities and different types of weapons are bound to make every playthrough unique While you have to pay for several characters the ones you can get with in-game currency are plenty

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“WE OFFER THE SAME TECHNOLOGY,

BUT AT A BETTER PRICE”

Divya Bishi x-divyab@cybermedia.co.in

Avneet Singh Marwah, Director & CEO, Super Plastronics Pvt Ltd, a Kodak Brand Licensee

How are Kodak HD LED TVs different from other

brands in the country?

For the past two decades, there were only 2-3

tele-vision brands that were taking over 80% of the market

share because of which there was very less space

for the affordable category television brands So, we

decided to launch Kodak in 2016 and never looked

back Our motto “We offer the same technology, but

at a better price” has really worked for us The Indian

consumers are smart They compare specifications before buying televisions

Please explain how your associated with Kodak?

SPPL is a 30-year-old TV manufacturing company and we were looking for a multinational brand with whom we could grow, and what was better than brand Kodak which has a history of 125 years, has a higher brand recall and nostalgia attached to it

AVNEET SINGH MARWAH,

Director & CEO, Super Plastronics Pvt Ltd,

a Kodak Brand Licensee

Talk

.

.

.

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