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Small business management 5e by byrd sbmchap008

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc.. McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc.. Ethnic DifferencesSources Of Information Values Of Print Frequency Of

Trang 3

“…informs customers

of the availability, desirability, and uses

of products.”

Trang 5

Developing Advertising Program

Budget Media What/How To Say It

Agency Expected Results

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Why People Don’t Shop Online

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Necessary Website Features

Source: “Dreaming of a Green Christmas”, Newsweek, November 11, 2002, p E24

Trang 12

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Other Advertising Techniques

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Ethnic Differences

Sources Of Information Values Of Print

Frequency Of Use/Affordability

Target Market Media

Ryan McVay/Getty Images

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Global Marketing: Importing

Import & Sell Products

Sell International Products

Sami Sarkis/Getty Images

Trang 16

Demand For U.S Products

Receiving Country Benefits

Global Marketing:

Opportunities/Challenges

PhotoDisc/Getty Images

Trang 19

Levels & Risks Of Internationalization

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Small Business

Administration

SCORE ACE

U.S Department Of Commerce

C Sherburne/PhotoLink/Getty

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“…involves the effective

movement of a product from the production line

to the final consumer.”

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Distribution Activities

Storing Order Processing Transportation

Speed Frequency Dependability Points Served Capability

Cost

StockTrek/Getty Images

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Distribution Channel Considerations

1) Geographical Market &

5) Incentives For Resellers

Andre Kudyusov/Getty Images

Trang 24

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Distribution Channels: Consumer

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Distribution Channels: Industrial

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Retailing Trends

Off-Price Self-Service Fast Food

ATMs Television Shopping Internet

Jason Reed/Ryan McVay/Getty Images

Trang 28

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Creative Selling Process

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Mental Attributes Of Creative Salesperson

Judgment

Tact

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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc All rights reserved.

Physical Attributes Of Creative Salesperson

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