Andreas von der HeydtSenior Executive, Marketing Expert, Leadership & Executive Coach, LinkedIn Influencer, Author, Speaker linkedin.com/in/avonderheydt But today there is a need for coa
Trang 1Why Every Great
Leader Should Be
A Great Coach
by Andreas von der Heydt
Trang 2Coaching is one of the most
powerful communication
and leadership instruments,
and is extremely effective in
working with change
Unfortunately it’s not really
practiced by many
managers and leaders, and
although there are a lot of
different kinds of coaching,
there’s that stereotype in
the corporate world that it
belongs to a more exclusive
domain of top executives
and a few chosen ones
Trang 3Andreas von der Heydt
Senior Executive, Marketing Expert, Leadership & Executive Coach, LinkedIn Influencer, Author, Speaker
linkedin.com/in/avonderheydt
But today there is a need for
coaching of current and future
leaders to be a part of
organizations and assist
executives, managers, and
employees in their personal and
professional development
This presentation aims at
assisting managers and leaders
to apply a so-called “coach
approach“ with the objective to
help their employees to achieve
the results that matter, to live
accordingly to their values, to
develop their own vision and
objectives, and ultimately to
lead a fulfilled life
Trang 4Definition And Understanding Of
Successful Coaching
Trang 5“Coaching is a model, a set of skills and a technique
as well as a relationship and communication approach
which aims at accompanying a coachee (or
client) to realize his defined wish for change and
self-development.”
Trang 6“Coaching is not about solving
problems in the first place
(although eventually they will be
solved) It´s about actively
listening, asking the client
powerful questions, stimulating
his awareness and curiosity,
helping him to obtain new
perspectives and options,
encouraging the client to find
his own solutions and
answers, supporting him
on his path of change,
Trang 7Assumptions
Of Successful
Coaching
Trang 8The coach fully trusts in the know-how, competencies and capabilities of the coachee A coach may propose a course of action, but the coachee himself will need to make decisions in the end.
The Coachee is capable, resourceful, and already has the Answers
Trang 9Since the coach assumes that the
coachee is resourceful, capable, and
creative she´s a fan of the coachee
As a catalyst the coach is a main
piece in the coaching process by
assisting in speeding up the
Trang 10The Coach lends a hand by creating a framework and process for the coachee Like building a wooden
frame for a painting However, the coachee
himself needs to take the brushes in his hands
and needs to start drawing the picture he´d like
to paint of himself and his life
The Coachee is the one working and being accountable within the Coaching Process
Trang 11The coach loves to live and to display passion,
commitment, and sincere interest for the coachee By doing so it´s not only a job for her, but a mission
The Coach enjoys assisting the Client in
achieving his higher Purpose
Trang 12The whole Coaching Process is built on Trust and Confidentiality
To hold all coaching conversations confidential certainly is a main criteria for successful coaching Trust is also expanded by respectful, open-minded and honest exchanges among coach and coachee
Trang 13Coaching is about what
the Coachee creates
As such the coachee requires
sufficient space for himself to
think, feel, experiment, dream,
visualize, and to be able to
embrace different thinking
patterns, models of the
world, and perspectives
to possibly come up
with new ideas
and/or solutions
Trang 14Characteristics
Of A Successful
Coach
Trang 15A coach understands that coaching is not just a form of good communication with the
coachee/client Instead coaching is seen as moving to
a deeper level of human interaction and connection
Trang 16The coach considers
herself as a peer-to-peer
communicator, i.e she´s not
following an authoritarian
communication style, but
a cooperative communication pattern
concentrating on opportunities and new ways
of thinking and feeling
Trang 17The coach respects being only in charge of the process and the structure Not setting the agenda nor leading the discussions He would only take charge, if it were to serve the client´s agenda; e.g if the coachee were getting side-tracked by non-relevant topics.
Trang 18Two Key Qualities
Of A Good Coach
Active Listening
Asking Powerful
Questions
Trang 19If the coach asks a Powerful
Question she would phrase an
open-ended question (versus a
yes-no-question) to stimulate clarity and to
receive new insights by having
followed the client´s lead
Trang 20Active Listening
means that the coach
is very present, asks
questions to clarify
when she has not fully
understood, listens in
search for direct and indirect
information about the
coachee´s vision, values,
attitudes, and objectives
She tries to get the story behind
the words and demeanor while
not thinking of her own agenda
Trang 21The two techniques want to invite the coachee to see his issue, life, objectives from different angles
to present new perspectives and to possibly arrive at new conclusions The
coach could further elaborate on it by applying a reframing statement (by taking the original
information of the client and interpreting
it in a different way)
Trang 22During the first stage of the coaching process, the clarification and discovery stage, the coach might need to assist the coachee
in clarifying his situation, topic, and desired outcome by using powerful questions, reframing, etc Coaching goals should be set and possible actions and timings should be discussed to keep the coachee focused during the
whole coaching process
Trang 23An effective coach should also
be emotionally detached from situations described by the coachee (in order of not becoming an active participant
in the coachee´s plot), she should be honest and
respectfully direct (e.g if the coachee were to start kidding himself), and she should request the coachee – based on his
agenda - to take care of certain tasks in order to forward the coachee´s action (e.g asking him to write a coaching diary that might include homework, observations, etc.)
Trang 24A successful coach would enable the coachee not only to achieve his originally defined objective, but in addition enabling him to put it into a broader context She would have realized the inter-connectivity and inter-
dependency with other aspects
of the coachee´s life She would encourage and induce
transformation
Trang 25Final Considerations For Leaders As
Coaches
Trang 26As a leader and
line manager you´re always
wearing multiple hats You need
to be aware of it and to be clear with your coachee As a line manager you´re having the right – if the situation demands it – to impose your agenda on the employee As coach you are following, however, the coachee´s
agenda Full stop You would need to change your hat and your attitude in many situations,
if you are a more directive leader and if you were serious about applying a coach-driven leadership style
Trang 27Still it´s acceptable, if you possess valuable and relevant expertise and information which would help the coachee to accelerate his development process, that you share these with the coachee
even when you are wearing your coach hat In such an instance you would act as a "consultant“ and you would need to ask the coachee for permission in order to be sure that he really wants to hear it Be also clear offering it without any strings attached
Trang 28Most importantly, as a coaching-driven leader you will need to be able to build trust with your employee to accept
your coaching leadership style
Creating a safe and highly confidential coaching environment
is key The coachee must feel
respected, reassured, and being in good and trustworthy
hands to talk freely and to
open up
Trang 29Coaching is a complex and at the same time very rewarding exciting communication medium with specific rules and techniques It´s built around mutual respect, listening, asking, clarity, relying fully upon the coachee´s own resources, opening up new
perspectives, and the absolute willingness to address challenging conversations and situations Coaching assists people to achieve the results which truly matter living a successful and fulfilled life
Trang 30Characteristics Of A Great Coach Who Assists You To Grow
Is a peer-to-peer communicator
Is a catalyst
Clarifies the situation and reframes
Helps to achieve transformation
Is an active listener
Trang 31You Might Also Enjoy My Latest Book on Leadership and Life Management
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Trang 32Andreas von der Heydt
Senior Executive, Marketing Expert,
Leadership & Executive Coach,
LinkedIn Influencer, Author, Speaker
youtube.com/user/BlondJames007 soundcloud.com/andreas-700932257 iTunes Podcast – Leadership XXL
Trang 33Photo Credits
Associated Press – Ted S Warren | Jeff Bezos
Associated Press | Simona Halep & Darren Cahill coaching Business Insider | 7 Questions
Eric Audras – Getty Images | Healthy communication
Eurosport | Andy Murray & Amelie Mauresmo
Forbes | Richard Branson
Gazettes.com | Village Hat Shop
Getty Images | Leicester City wins Premier League
Golf Week | 2016 Women’s NCAA Championship
Sott.net | Hugging boost oxytocin
TED | Bill Gates