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Questions 41-43 refer to the following memo.TO: All Personnel DATE: May 2, 2009 FROM: Robert Kammel, Deputy Chief, Administration SUBJECT: Past Due Annual Physicals – 2nd Questions 44-46

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READING TEST

In this section of the test, you will have the chance to show how well you understand writtenEnglish There are three parts to this section, with special directions for each part

YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES

TO COMPLETE PARTS 5, 6, AND 7 OF THE TEST

PART 5: Incomplete Sentence Directions: You will see a sentence with a missing word Four possible answers follow the

sentence Choose the best answer to the question and fill in the corresponding oval on your

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products at the best prices.

8 _ experienced significant growth in Western Europe, the company is planning to

expand operations in Eastern Europe

A To have

B Have

C Had

D Having

9 We are offering Graduate positions _ students who are currently completing their

final year and would like to begin work in the next calendar year

A with

B as

C for

D in

10 We provide a range of services _ to meet the specific industry and market

dynamics our clients face

A design

B to design

C designing

D designed

11 The committee members were glad to see how Ms Park presented the

benefits of the incentive program

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17 While marketing is viewed as offering significant benefits to organizations and to

society, its close contacts with the public _ this functional area to extensive criticism

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21 Although graphic forms of advertising appeared early in history, printed advertisingmade little until the invention of the movable-type printing press by German printerJohannes Gutenberg about 1450.

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28 Philanthropists Henry and Elsie Wellman today will announce a $20 million _ toScripp’s Cancer Institute, to provide seed money for promising new cancer researchprojects

A. initiate

B. initiating

C. initiates

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Questions 41-43 refer to the following memo.

TO: All Personnel

DATE: May 2, 2009

FROM: Robert Kammel, Deputy Chief, Administration

SUBJECT: Past Due Annual Physicals – 2nd

Questions 44-46 refer to the following letter.

Memory Map Game

by Riven Learning Co

Description

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For 1-6 players, 5-11 years old

Children can their observation and memorization skills with this puzzle that

Questions 47-49 refer to the following article.

Members of the 77 Special Operations Wing Safety Office are preparing for a

47 A currently

B routinely

C relatively

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The inspectors will also _ all safety documentation and records at the Wing Safety

49 A account

B respond

C evaluate

D care

Office and all work centers in the wing, including processes, facilities and equipment

Questions 50-52 refer to the following article.

National Travel Agency Association

18th Annual Convention

February 21 - 25, 2007

Cape Town, South Africa

Members of the National Travel Agency Association (NTAA) should mark _

51 A had been added

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B have been added

C has been added

D would have been added

help your agency increase its success.Don't miss this exciting convention! Registration feesare $150 for employees of NTAA members, and $200 for non-members The registrationfee includes all materials and meals Members who register for the convention beforeJanuary 15 will receive a 10% discount In addition, rooms have been reserved at theGrand Vista Hotel in Cape Town; ask for the special NTAA discount rate The _

52 A more convenient

B less convenient

C most convenient

D least convenientway to complete your registration is to visit our website, www.ntaa.org

PART 7: READING COMPREHENSION

Directions: In this part of the test, you will read a selection of texts, such as magazine and newspaper, articles, letters, and advertisements Each text is followed by several questions Choose the correct answer to each question and mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 53-54 refer to the following advertisement.

second floor Asking $750,000 Includes building and grounds, all equipment, and $85,000 in

inventory No brokers, please Shown by

appointment only Call Maria at White Horse

Realty—243-8674.

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53 What is above the store?

The party is planned for Liza’s last day, which is Friday, June 15th, after work

in the break room

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Questions 58-59 refer to the following advertisement.

Office Space Available

815 Enfield Street

This suite of offices is conveniently located close to downtown andmajor bus lines The 3,000-square-foot floor plan has lots ofpotential, with space for ten offices, two conference rooms, and alarge reception area Large windows make it pleasant and sunny.Ample tenant and customer parking are in the rear of the building.Contract includes minor renovations to be made at the owner’sexpense prior to move-in; new tenant chooses paint and carpetcolors Call now for an appointment to see this incredible space.Melissa Soto Rental Agency, 637-2120

58 What is true of the space for rent?

A. It is dark

B. It will be painted

C. It has a new carpet

D. It doesn’t include parking

59 Who should potential tenants call to see the space?

A. The owner

B. The contractor

C. The rental agent

D. The current tenant

Questions 60-62 refer to the following announcement.

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Legal education Seminars presents…

Workers’ compensation: Issues & Strategies

Thursday, February 1

The Platinum Hotel

Omaha, NE

Our experienced faculty will

• Alert you to key changes in legislation, regulations, and case law;

• Take you from the basics through advanced areas of Workers’ Compensation law;

• Show you how to anticipate new trends in defense; and

• Give you many practical strategies

60 Who would be likely to attend this seminar?

A. Workers

B. Legislators

C. Lawyers

D. Doctors

61 What will be taught?

A. Information about payment to injured workers

B. How employment and hiring laws are made

C. How to strategize to keep employees healthy

D. Ways to communicate with employees

62 What else can you learn?

A. Arguments being used by the defense

B. How to influence the law

C. How to advance your career

D. Where to practice your new skills

Questions 63-65 refer to the following instructions

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Product Registration Instructions

Users will be provided with free technical assistance if their products areproperly registered with TechCo Therefore, please take some time andfollow some simple steps for a successful registration First, follow theinstallation guides to set up the software on your computer Get yourcomputer connected to the internet and go to TechCo’s website at

www.techco.com Fill in the login box your user name and password written

in the enclosed registration card After logging in, click the Validate buttonand wait for some minutes TechCo will send you then a code which canhelp you get online assistance and allow us to notify you about the latestversion of the product installed on your computer Do not forget to find theanswers to your problems in the handbook included in the package,especially the FAQs section in page 15 of the handbook

63 Who are the instructions written for?

A. TechCo customers

B. Website experts

C. TechCo technical assistants

D. Handbook writers

64 Where can you find the user name and password?

A. From TechCo website

B. In the accompanied card for registration

C. In the handbook

D. In the installation guides

65 What should you do first if you have a problem with the software?

A. Update the latest version

B. Install the software again

C. Go to TechCo website

D. Read the user’s manual

Questions 66-68 refer to the following text

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Top Productivity Killer

Disorganization happens when there are too many things on a computer screen or toomuch paperwork for you to process Disorganization cuts productivity rates in half.Organization isn’t just about how well papers are piled on a desk It is about howeasily and quickly information can be accessed Therefore, it is very important for you

to identify and obtain information by using a good search system that provides instantaccess to information through multiple search tools for documents, content,relationships and data Digital versions of documents should be quickly and easilyfound through user-defined key words and through full-text search

66 How many percent of productivity does disorganization cut?

A. Half one percent

B. Fifty percent

C. Fifteen percent

D. Two percent

67 What does the text suggest doing to avoid disorganization?

A. Putting papers on desk

B. Processing information quickly

C. Looking for documents through a search engine

D. Deleting things on a computer screen

68 How many versions of documents are mentioned in the text?

A. One

B. Two

C. Three

D. Four

Questions 69-72 refer to the following article

If you want to advance in your career, you will have to make some careful

decisions about which jobs you take Evaluate a job offer for the value is has to

your career You may have to make some sacrifices at first You may have to

move to a different region or even to a different country to take a job that is

right for you You may have to work late hours, at least temporarily You might

even have to take a lower salary for a job that offers you the experience that you

need But you should never accept a job if it is not related to your career goals

Accepting a jib that is not within your career path will not give you the training

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or experience you need or want You will find yourself frustrated in such a

position and consequently, you will not perform your best This will have an

effect on the people around you, who will feel as if you are not acting as part of

the team Therefore, the best advice to follow is to think carefully before

accepting any position and make sure that the job you accept is the job you

want to have

69 What is the most significant factor in evaluating a job?

A. Good location

B. High salary

C. Value to your career

D. How much you will like it

70 Which of the following is NOT mentioned as a possible sacrifice?

A. Moving

B. No benefits

C. Long hours

D. Low salary

71 What kind of job should you never accept?

A. One not related to your career goals

B. One that requires a long commute

C. One that has a negative effect on others

D. One that makes you work hard

72 What is wrong with taking a job outside your career path?

A. You will earn less

B. You won’t perform as well

C. You won’t get good advice

D. You will be stuck on a team

Questions 73-75 refer to the following memo.

MEMO

To: All staff

From: James McGuire, VP

Re: Office remodeling

Remodeling work on the third-floor will begin the first of next month While this work is

in progress, third-floor workers will be housed on other floors as follows: the salesdepartment will move to the second floor, and graphic design will move to the fourthfloor Supervisors will arrange these accommodations and show staff in thosedepartments their temporary work stations

We expect the remodel to take appropriately three weeks During this time, weappreciate your cooperation in sharing space and working together While thearrangement presents some logistical challenges, we are confident that we can meet

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them and work with minimal disruption to our normal routine during the remodelingperiod.

To make this transition as smooth as possible, it would be greatly appreciated if thethird floor could be vacated, and everyone was in their new stations and ready to work,

at 8.00 am on the first If there are questions or concerns with the new arrangement, besure to tell your supervisors ASAP so we can tackle the problems ahead of time

Thanks in advance for your patience and cooperation Once the work is finished onthe third floor, we are sure you’ll agree that it was worth the time and trouble

Best,

Alan Shepard, VP

73 What is the main purpose of this memo?

A. To announce a new arrangement

B. To reveal the winner of the remodeling bid

C. To inform staff of a surprise change

D. To remind workers that the company is moving

74 What can be inferred about the company?

A. It is not very big

B. It occupies several floors

C. It is manufacturer

D. It is relatively new

75 What does the writer request readers do?

A. E-mail their supervisors

B. Disrupt their routines

C. Move to the fifth floor

D. Prepare ahead of time

Questions 76-79 refer to the following letter.

Dear Alberta Bank Customer,

The following contains important information about your new Alberta Bank ATM/Debitcard Please read it carefully This is information could help protect you against fraudulentuse of your card by others

Instruction regarding the enclosed item(s):

• If the enclosed Alberta Bank Card replaces a valid card that is about to expire,simply sign the back of the new card and begin using it as you would ordinarily.Your confidential Personal Identification Number (PIN) is the same one you havebeen using

• In all other cases, please take it to the Alberta Bank branch which is mostconvenient for you to sign and validate your new Bank Card, and choose a newPIN The Alberta Bank recommends that customers do not use dates of birth as

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their PIN Please remember to bring two forms of identification with you, such as apassport, student ID card, driver’s license, or credit card issued by the AlbertaBank.

If your Bank Card is lost, stolen or damaged, please call the Alberta Bank Card Helpline,

in operation 24 hours a day The telephone number for this helpline can be found on theback of your card We advise you to make a note of this and keep it in a safe place.Remember, please destroy your old bank card properly

Do not hesitate to visit any of our branches any time you have any questions about theAlberta bank and our wide range of services

Sincerely,

Alberta Bank

76 What was enclosed with this letter?

A. A new Bank Card

B. A Personal Identification Number

78 If this card is a replacement for a lost card, what must the customer do?

A. Begin using the card as usual

B. Call Alberta Bank

C. Visit an Alberta Bank branch

D. Pick up a new card

79 Which of the following is NOT recommended as a PIN?

A. Customer’s favorite numbers

B. Customer’s date of birth

C. Dates from US history

D. Binary numbers

Questions 80-82 refer to the following e-mail.

From: ksantos@beechandvine.com

To: All employees

Subject: New Payroll Procedures

Date: May 18

To all employees:

Starting June 1, payroll procedures will change As stated in a previous e-mail, Beech

& Vine is switching the payroll service it uses from Zip Financial to Wise Stream The

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human resources department did extensive research into several payroll services afterZip Financial Services announced this April that their company will be focusing itsoperations on banking services and is therefore discontinuing its current payrollservices at the end of July.

There will be several changes to the payroll process First, all employees will be asked

to record their hours with an appropriate project code That means those who work onmultiple projects will receive several codes and must keep track of how much time isspent on each project Managers will e-mail a list of project codes to the employeesthey supervise later this week Second, employees will be required to submit theirhours on a special Web site created by Wise Stream for Beech & Vine You will nolonger be accessing your time sheet through Beech & Vine’s internal Web site Theother big change is that payroll will be processed and employees will be paid everytwo weeks rather than on the fifteenth and thirtieth of each month Employees mustsubmit their hours each Friday; managers will review and approve time sheets onMonday mornings As usual, each employee’s time sheet will be reviewed by themanager the employee reports to

Detailed instructions on how to set up a payroll account on the new Web site areattached to this e-mail Five training sessions are scheduled for next week All changeswill be explained in detail Employees will be able to see a demonstration of how touse the new Web site and will set up their online accounts Please contact yourmanager if you have not been scheduled for a training session or if you have anyfurther questions

Kathryn Santos

Director, Human Resources

Beech & Vine

80 Why is the payroll process being changed?

A. Zip Financial will no longer provide the service

B. Beech and Vine is expanding their workforce

C. Wise Stream offers a less expensive service

D. Beech & Vine is merging with another company

81 What will not change?

A. When payroll is processed

B. Where time sheets can be accessed

C. How employees will enter codes

D. Who will approve time sheets

82 What is attached to the email?

A. The schedule of training sessions

B. Directions for setting up an online account

C. A list of project codes

D. A calendar of upcoming pay dates

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