Questions 41-43 refer to the following memo.TO: All Personnel DATE: May 2, 2009 FROM: Robert Kammel, Deputy Chief, Administration SUBJECT: Past Due Annual Physicals – 2nd NOTICE If your
Trang 1READING TEST
In this section of the test, you will have the chance to show how well you understandwritten English There are three parts to this section, with special directions for each part
YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES
TO COMPLETE PARTS 5, 6, AND 7 OF THE TEST
PART 5: Incomplete Sentence Directions: You will see a sentence with a missing word Four possible answers follow
the sentence Choose the best answer to the question and fill in the corresponding oval on
your answer sheet
1 Such information may include credit card details, billing address and _information that is needed to complete your request
Trang 26 Any staff member whose research paper is selected for publication in a journal willreceive a ten percent bonus in the _ pay period.
A conservative
B following
C previous
D increasing
7 The government’s _ to curb imports from Europe will have an enormous impact
on the local economy
11 The Franklin Health Clinic is to offer extended weekend hours to
accommodate the needs of all patients
Trang 420 The fax machines, along with all of _ attachments and accessories, will have to be moved to the third floor.
Trang 527 Most major newspapers _ every day; however, the Business Week is publishedonly once a week.
Trang 7Questions 41-43 refer to the following memo.
TO: All Personnel
DATE: May 2, 2009
FROM: Robert Kammel, Deputy Chief, Administration
SUBJECT: Past Due Annual Physicals – 2nd
NOTICE
If your name appears below, you are past due for your Annual Physical Please contactJames Maloney, at 123-4965 with Martin Memorial Health Systems Occupational HealthOffice, now your appointment
Trang 8Please contact me via e-mail at rkammel@martin.fl.us or via Fire Rescue Administration
at 772-288-5710
Questions 44-46 refer to the following advertisement
Win a luxury skiing trip!
Nuana Ski is offering one lucky Woman of the World reader and three friends the chance tostay in a chic French ski _ Nuana Ski is offering you and three of your
be asked, and give your name, address, and telephone number Three runners up will win a
Alpine Sports Hurry! Competition closes on January 10th
Questions 47-49 refer to the following announcement.
Trang 9All employees in the marketing department please report to lobby-3 by 4pm today This is
an emergency meeting, so please under any _, do NOT be late
48 A unstable
B unknown
C uncertain
D unsafe
anyone The cause for this is one of two One, one of the employees has made a mistake
in a deal they have made with another company Two, one of the employees took themoney from the account
If there was any time during this month you ran into a problem you weren’t sure aboutand tried to figure it out on your own, please let me know If there was ANY sign ofsuspicious activity, please let me know that, also
Please note that this is a very serious problem If this problem isn’t solved in 10 days, allemployees from the marketing department will be , and the 740 thousand dollars
49 A subsequent
B sustaining
C suspended
D subjective
will be deducted from your paychecks I am very serious Also, anyone that doesn’t show
up or is more than 5 minutes late, will be fired
Questions 50-52 refer to the following article.
Trang 10National Travel Agency Association
18th Annual Convention
February 21 - 25, 2007
Cape Town, South Africa
Members of the National Travel Agency Association (NTAA) should mark _
51 A had been added
B have been added
C has been added
D would have been added
help your agency increase its success.Don't miss this exciting convention! Registration feesare $150 for employees of NTAA members, and $200 for non-members The registrationfee includes all materials and meals Members who register for the convention beforeJanuary 15 will receive a 10% discount In addition, rooms have been reserved at theGrand Vista Hotel in Cape Town; ask for the special NTAA discount rate The _
52 A more convenient
B less convenient
C most convenient
D least convenientway to complete your registration is to visit our website, www.ntaa.org
Trang 11PART 7: READING COMPREHENSION
Directions: In this part of the test, you will read a selection of texts, such as magazine and newspaper, articles, letters, and advertisements Each text is followed by several questions Choose the correct answer to each question and mark the letter (A), (B), (C) or (D) on your answer sheet.
Questions 53-55 refer to the following introduction.
Darla K Wise received her BA degree from Arizona State University in 1980 and her Doctorate of
Jurisprudence from Harvard University in 1987.
She represented self-insured employers in central New York for five years before joining the law firm of Corman, Hagan, Wallis and White, where she has been a principal since 1990 Her practice
emphasizes the representation of corporate interests in libel suits.
Ms Wise is a member of the New York Bar Association and the New York Trial Lawyers Association.
The continuing education foundation of the New York Bar Association is pleased to have Ms Wise speak to us today.
53 What is Ms Wise’s profession?
A. Lawyer
B. University professor
C. School Principal
D. Bar and restaurant manager
54 What is her highest educational degree?
A. Associate’s degree
B. Bachelor’s degree
C. Master’s degree
D. Doctoral degree
55 What is she doing today?
A. Taking the bar exam
B. Giving a talk
Trang 12C. Buying a suit
D. Assisting at a trial
Questions 56-58 refer to the following memo.
Promotion Criteria: Project Management
The following information may be useful to you in understanding the promotioncriteria for advancement to Grades 14, and 15 at Goddard Space Flight Center This isnot meant to be a “checklist” of items but rather is intended to give you examples ofthe performance level expected from individuals at these grade-levels It illustrates thetypes of accomplishments or activities that supervisors look for in a careful evaluation
of sustained, individual achievement Generally, one demonstrates readiness foradvancement to higher levels by accumulation of evidence that one is capable ofperforming at the higher-grade level
Formally, the minimum criteria that must be met for promotion to any grade in
the Federal government is:
• The nominee must have at least one year of experience at the next lower gradelevel (e.g one year of experience at the GS-13 level to be eligible forpromotion to GS-14, etc.);
• The position to which one is promoted must be of sufficientimportance to the organization that a personnel specialist can classify theemployee’s new Position Description at the proposed higher grade Below
we give examples of expected, typical performance levels in the variouscategories that are used to assess job classification
56 What is the purpose of this document?
A. To inform a new position
B. To announce recruitment criteria
C. To inform requirements for advancement to higher levels
D. To give examples of accomplishments and activities
57 How can a nominee show his/her performance to be promoted?
A. By working one year at the current level
B. By describing the new position
C. By assessing job classification
D. By collecting evidences which show his/her capability to work at higher level
58 What is NOT mentioned as a minimum criterion for promotion to the Federal government?
A. The nominee is working at GS-13
B. The position is important enough to the organization
Trang 13C. The nominee has one year experience at the next lower level
D. A personnel specialist can classify the nominee’s new position description at the proposed higher grade level
Questions 59-61 refer to the following memo.
C. How to use technology tools most effectively
D. Choosing a new computer
60 What will Mr Lenski do after reading the memo?
A. Consider allowing his employee to leave
From: Beverly Sneichder
To: Adam Lenski
Date: 20 July, 2009
Subject: Electronics Convention 2009
May I have your permission to attend the national convention in Berlin on
14 August?
This year’s theme is “The Electronics Classroom” (see program attached)
As you will see, there will be various presentations on the uses of thecomputer and other electronic equipment Of particular interest to me is thesession in the afternoon “How to use technology tools most effectively” Inaddition, there will be exhibitions of all the latest technologies in the mainhall by leading technology companies in the world
To my estimation, the expenses for the trip would be about $550, includingtravel, hotel, meals, and other fees I believe that attending the convention isworth the amount if we can apply what we get from the convention to ourpractice
Thank you very much
Trang 14B. Decide when to hold the convention
C. Decide who to attend the convention
D. Book a hotel and travel ticket
61 What part of the convention does the writer like most?
A. The morning session
B. The afternoon session
C. The exhibitions
D. The presentations
Questions 62-65 refer to the following advertisement.
62 How much would it cost to mail a 15-pound package to zone 5?
A. $24.50
B. $75.00
C. $52.50
D. $90.00
63 How are mailing zone rates decided?
A. According to the size of the package
B. According to the shape of the package
Trang 15C. According to the value of the contents
D. According to the distance transported
64 Which of the following packages would NOT be accepted?
A. A three pound box of chocolates
B. Two feather pillows
Questions 66-69 refer to the following letter.
Dear Alberta Bank Customer,
The following contains important information about your new Alberta Bank ATM/Debitcard Please read it carefully This is information could help protect you against fraudulentuse of your card by others
Instruction regarding the enclosed item(s):
• If the enclosed Alberta Bank Card replaces a valid card that is about to expire,simply sign the back of the new card and begin using it as you would ordinarily.Your confidential Personal Identification Number (PIN) is the same one you havebeen using
• In all other cases, please take it to the Alberta Bank branch which is mostconvenient for you to sign and validate your new Bank Card, and choose a newPIN The Alberta Bank recommends that customers do not use dates of birth astheir PIN Please remember to bring two forms of identification with you, such as apassport, student ID card, driver’s license, or credit card issued by the AlbertaBank
If your Bank Card is lost, stolen or damaged, please call the Alberta Bank Card Helpline,
in operation 24 hours a day The telephone number for this helpline can be found on theback of your card We advise you to make a note of this and keep it in a safe place.Remember, please destroy your old bank card properly
Do not hesitate to visit any of our branches any time you have any questions about theAlberta bank and our wide range of services
Sincerely,
Trang 16Alberta Bank
66 What was enclosed with this letter?
A. A new Bank Card
B. A Personal Identification Number
68 If this card is a replacement for a lost card, what must the customer do?
A. Begin using the card as usual
B. Call Alberta Bank
C. Visit an Alberta Bank branch
D. Pick up a new card
69 Which of the following is NOT recommended as a PIN?
A. Customer’s favorite numbers
B. Customer’s date of birth
C. Dates from US history
D. Binary numbers
Questions 70-72 refer to the following e-mail.
From: ksantos@beechandvine.com
To: All employees
Subject: New Payroll Procedures
Date: May 18
To all employees:
Starting June 1, payroll procedures will change As stated in a previous e-mail, Beech
& Vine is switching the payroll service it uses from Zip Financial to Wise Stream Thehuman resources department did extensive research into several payroll services afterZip Financial Services announced this April that their company will be focusing itsoperations on banking services and is therefore discontinuing its current payrollservices at the end of July
There will be several changes to the payroll process First, all employees will be asked
to record their hours with an appropriate project code That means those who work onmultiple projects will receive several codes and must keep track of how much time is
Trang 17spent on each project Managers will e-mail a list of project codes to the employeesthey supervise later this week Second, employees will be required to submit theirhours on a special Web site created by Wise Stream for Beech & Vine You will nolonger be accessing your time sheet through Beech & Vine’s internal Web site Theother big change is that payroll will be processed and employees will be paid everytwo weeks rather than on the fifteenth and thirtieth of each month Employees mustsubmit their hours each Friday; managers will review and approve time sheets onMonday mornings As usual, each employee’s time sheet will be reviewed by themanager the employee reports to.
Detailed instructions on how to set up a payroll account on the new Web site areattached to this e-mail Five training sessions are scheduled for next week All changeswill be explained in detail Employees will be able to see a demonstration of how touse the new Web site and will set up their online accounts Please contact yourmanager if you have not been scheduled for a training session or if you have anyfurther questions
Kathryn Santos
Director, Human Resources
Beech & Vine
70 Why is the payroll process being changed?
A. Zip Financial will no longer provide the service
B. Beech and Vine is expanding their workforce
C. Wise Stream offers a less expensive service
D. Beech & Vine is merging with another company
71 What will not change?
A. When payroll is processed
B. Where time sheets can be accessed
C. How employees will enter codes
D. Who will approve time sheets
72 What is attached to the email?
A. The schedule of training sessions
B. Directions for setting up an online account
C. A list of project codes
D. A calendar of upcoming pay dates
Trang 18Questions 73-75 refer to the following memorandum.
To: All Employees
From: Luke Gaston
Subject: MEMO - Late Hours Policy
We have had some problems recently with security issues on evenings and weekends.Many employees are working overtime on end-of-fiscal year projects and find themselvesalone in the building late at night Several employees have expressed concern to me thatthey feel unsafe, and managers have also told me that they do not know how to train theiremployees on correct security procedures
As your security manager, I want to assure you that I am working with the companymanagement to address your concerns We have agreed that it is best to hire a full-timesecurity guard who will be present on evenings and weekends However, since it will still
be several weeks before the security guard can be hired, I want to provide all employeeswith a list of basic security procedures to follow when they are working late at night:
1 Leave lights on in offices and hallways A bright work environment discouragesunauthorized intruders
2 If you hear or see any suspicious activity, call the city police department immediately
3 If you are the last person to leave the building, make sure that all doors and windowsare closed and locked Leave through the front door Turn on the alarm by pressing the
“AWAY” button on the keypad near the reception desk, then enter the alarm codeprovided in the employee manual Close the door firmly when you leave, and the alarmwill automatically be activated
If you have any questions or concerns, please email me at gaston@linkacctg.com I lookforward to working with you to make our company a safe and productive place to work