toeic Reading practice3 key

Then mark the letter A, B, C or D on your answer sheet.. Questions 41-44 refer to the following letter... Choose the correct answer to each question and mark the letter A, B, C or D on y

READING TEST

In this section of the test, you will have the chance to show how well you understandwritten English There are three parts to this section, with special directions for each part

YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES

TO COMPLETE PARTS 5, 6, AND 7 OF THE TEST

PART 5: Incomplete Sentence Directions: You will see a sentence with a missing word Four possible answers follow

the sentence Choose the best answer to the question and fill in the corresponding oval on

your answer sheet

1 While I was sitting outside the head office yesterday, I overheard someone _that your application for transfer had been rejected, though I am not certain who it was Iheard speaking

6 Due to a rise in deficit spending, the government has decreased _ for spaceexploration.

13 Please visit our website for more _ and references to other investment news

A infringement

B information

C franchise

D informational

14 The fax machine, along with all of _ attachments and accessories, will have to

be moved to the third floor

20 If you do not find the accommodations here _, be sure to let us know whenyou fill out your customer comment card.

27 In order older and more conservative voters, the political party has beenputting more TV ads on religious television shows.

34 All first-year master’s degree students at the Daniels Institute are required to take anintroductory oceanography course, _ of their previous academic background

38 As vehicles have become more _, growing numbers of consumers are reluctant

to make a long-term investment in a new car or truck purchase

A cost

B costliness

C expensively

D costly

39 Attendance at the workshop is for all faculty members except those scheduled

to teach while it is in session

Part 6: Text Completion Directions: Read the texts on the following pages You will find a word or

phrase missing in some of the sentences Below each of the sentences, fouranswer choices are given Select the most appropriate answer to completethe text Then mark the letter (A), (B), (C) or (D) on your answer sheet

Questions 41-44 refer to the following letter.

period Your full duties would begin on Monday February 6th If you are _ in

Questions 45-48 refer to the following letter.

To: Molly Green and Alistair Debrett

Form: Health and Safety Department

Re: First Aid Training

It has come to our attention that you have not _ completed a basic first aid

must attend a training course On March 27th The course will start at 9.00 p.m and willfinish at 6.00 p.m We will inform your department You will be paid one hour of overtime because it later than your regular work hours If you do not attend the course,

47 A commences

B finishes

C opens

D exceeds

you will lose one day’s salary If you really cannot attend on March 27th, you must inform

us immediately or it will be too late to change the date Thank you for your

B ground

C premises

D store

PART 7: Reading comprehension

Directions: In this part of the test, you will read a selection of texts, such as

magazine and newspaper, articles, letters, and advertisements Each text is followed

by several questions Choose the correct answer to each question and mark the letter

(A), (B), (C) or (D) on your answer sheet

Questions 53-56 refer to the following letter.

On March 5, 2006, I purchased a Lithcombe a microwave oven, Model

No 2245 I have been experiencing some problems with the product andneed to have it serviced

I purchased the microwave oven from A1 Appliances, which recentlywent out of business and is Therefore, unable to provide any service.May I have your authorization to send the microwave oven to yourfactory for service?

Sincerely,

Ken Brandt

53 What is the purpose of this letter?

A To register a complaint

B To notify of a shipping error

C To return a defective product

D To request service authorization

54 What is the name of the company to whom this letter being sent?

C The product’s model number

D Manufacturer’s date stamp

56 Where does Ken want to send the product for service?

A A1 Appliances

B Sears

C Maytag

D Linhcombe’s factory

Questions 57-58 refer to the following email

Flag this message Add sender to Contacts

Subject: Reservation policy

Tuesday, June 23, 2009 3:08 AM

From: “Anny Clinton” <anyec@gmail.com> To: uttan@yahoo.com

Thank you very much.

Anny Clinton

57 What is the purpose of the email?

A To discuss the price

B To explain the company’s reservation policy

C To sell a place

D To invite a customer to join a tour

58 What does the customer need to do to get a full refund?

A Follow 40-day policy

B Send the company another group reservation

C Inform the company 20 days before departure

D Choose the person to sell the place

Questions 59-61 refer to the following weather forecast.

59 The country with the most humidity is _.

D Russia and Italy

61 What is TRUE according to the weather forecast?

A It rains in France

B It snows in Italy

C There are many clouds in Russia

D There is more snow in UK than in Russia

Questions 62-63 refer to the following advertisement.

The Alexander Wendell Agency (AWA)

The Alexander Wendell Agency is the leading advertising agency in the country Founded

167 years ago by Alexander R Wendell, the agency has grown to represent more than1,000 clients, including Lysik Pharmaceuticals, Phonetel, and Atlas Air

The AWA currently employs more than 9,000 people and operates more than 300 offices

in 80 countries Ten years ago, CEO Dominique Lawrence created a division calledAWA-Ethix to guide AWA clients in implementing socially responsible campaigns andprojects

62 What is true about the Alexander Wendell Agency?

A It is a leading travel agency

B It employs less than 1,000 people

C It does not have overseas offices

D It represents about 1,000 clients

63 According to the information, what did Ms Lawrence do?

A Appoint a new CEO

B Found the company

C Start a new program

D Resign from her post

Questions 64-66 refer to the following text.

Investment Pays Off

Last January, Samantha Richards Couture, an $800 million dollar woman’s fashiondesigner and merchandiser, spent $400 million on a buyout of Sager Brand Stores, achain that specializes in selling low-priced clothing in small towns throughout rural NorthAmerica The investment took less than a year to pay off Yesterday, Samantha Richardsannounced it had nearly doubled its third-quarter profits, over the previous year Thestock market responded by pushing Samantha Richards share prices to their highest in thecompany’s history

64 What is learned about Samantha Richards Couture?

A It imports textiles from Asia

B It is worth more than $1 billion

C It is seeking to enter new markets

D It designs and sells woman’s clothing

65 What did Samantha Richards Couture do the previous year?

A Purchased another company

B Emerged from financial troubles

C Released a successful product line

D Sold its most profitable business unit

66 What is learned about Sager Brand Stores?

A It operates internationally

B It owes nearly $800 million

C It has more than 6,000 outlets

D It sells mainly in small towns

Questions 67-69 refer to the following memo.

To: All kitchen staff

From: Food and Beverage Services

Re: Food Hygiene

Date: Sept 12th

A few days ago, I was disturbed to learn that the front desk has been receiving complaintsabout the quality of food served by our kitchens Last week, there were four complaintsabout hair being found in food This week, there have been several complaints about soiland insects in the salad from lettuce which has been insufficiently washed And the laststraw, this morning one of our customers found a false nail in her scrambled eggs atbreakfast

I am not going to point fingers, but I would like to say that all of these complaints weremade on Thursdays and Fridays While this is not necessarily conclusive, it does rathersuggest to me that the source of these problems is likely to be someone who works on thesetwo days This narrows it down to a small percentage of the kitchen staff

However, as I said, I am not going to assign blame, but I do want to remind everyone that

all kitchen staff must have their hair tied back and covered by a hat or hair net at alltimes Fingernails must be kept short and free of any nail polish or nail extensions As forthe incident of insufficiently washed lettuce, there is no excuse for this, and I expect allstaff to be most assiduous in checking that all food is prepared perfectly before it isallowed to leave the kitchen.

67 Why was this memo sent?

A Because there have been several complaints from customers

B Because the customers have been praising the food

C Because the kitchen will soon be closed for renovations

D Because Food and Beverage Services sends a memo every month

68 Who might be at fault in this situation?

A All the kitchen staff

B Someone who works on Thursdays and Fridays

C The chef

D The waiter

69 How will the guilty person be punished?

A He or she will have to wear a hair net

B There is no mention of punishment in the memo

C He or she will be fired

D He or she will pay a fine

Questions 70-72 refer to the following news advertisement.

Did you know that you don’t ever have to go to the bank again? At MegaBank, you can

do all of your banking electronically, and you will never have to come to a branch office.Here’s how:

Direct deposit:

Ask your employer to deposit your paychecks directly into your account each month

By doing so, you will no longer have to come to the bank to deposit the checks yourself

MegaBank’s website is so versatile you can check the status of all of your accounts andget money market information twenty-four hours a day

So save your time and energy Join MagaBank and do banking the easy way

70 Which of the services allows an employer to deposit an employee’s checks into theemployee’s account?

After of our most frequently asked question about ordering business cards appear below If you cannot find what you are looking for, please contact us by calling 020 0003 7664 or by e-mailing us at information@veaprint.co.uk

Can I place my order by phone or post?

All orders need to be placed on our Web site Special online order forms are provided that allow you to choose the design of your business card and provide your personal information.What if inaccurate information is printed on the business cards that I order?

We take great care to print all information according to the specifications you provide Should you notice any inaccuracies, we will be happy to print your cards again and fill all of your future orders free of charge.

Can an order be canceled after it has been placed?

To cancel an existing order, you will need to enter your customer code on our Web site Thiscode will automatically be sent to your e-mail account when we receive your order

73 What is the purpose of the information?

A To notify customers of a delay

B To answer questions about orders

C To inform employees of a change in procedure

D To apologize for an error

74 What is stated about orders forms?

A They can be mailed to VEA Print

B They must be signed by a customer

C They must be reviewed by a manager

D They can be found on a Web site

75 According to the information, what is a customer code required for?

A To obtain a discount

B To update contact information

C To report a printing problem

Re: Account # 58363

To whom it may concern:

I am writing to request that you cancel my Internet service with Cyberworld, effectiveimmediately Although I had been using your service for almost four years with nocomplaints, the level of service you have provided during the past month has convinced

me to take my business elsewhere

At the beginning of this month, I noticed that it was very difficult for me to get a dial-upconnection The phone line always seemed to be busy Then friends started telling me thatthey were unable to access my personal website I thought this might be just a temporaryproblem, but after 10 days with no improvement, I decided to call your customer serviceline for assistance

I had to wait on hold for almost an hour before speaking to an employee named JohnRedman He told me to try connecting again in half an hour When I tried to explain thatthe problem had lasted almost two weeks, he became very rude and told me that he wasnot a computer expert and could not solve my problems When I asked him why he wasanswering the phone for an Internet service provider if he didn’t know anything aboutcomputers, he hung up on me I had never been so rudely treated in all my life

My account with you was paid in full through the end of May If I receive any further bills from you, I will not pay them I hope you will act on the information in this letter and improve your services

Sincerely,

Richard Bachman

76 What is the purpose of Mr Bachman's letter?

A To resolve a dispute about his Internet service bill

B To terminate his relationship with the provider

C To complain about his recent software purchase

D To request a better Internet service plan.

77 According to his letter, why did Mr Bachman call Cyberworld?

A To inquire about pricing plans

B To complain about a rude employee

C To speak to the company president

D To report connectivity problems

78 Which of the following is true of John Redman?

A He was trained extensively in customer service procedures

B He was reprimanded by his immediate supervisor for his behavior

C He was fired as a result of acting rudely to a customer

D He no longer works for Cyberworld due to financial issues

79 What repercussion did John Redman face?

A His personal account was cancelled

B His employee Internet service was disconnected

C He was relieved of his position

D He was severely reprimanded

Questions 80-82 refer to the following advertisement.

Seeking Staffing Coordinator

Martin Owens Agency is accepting applications for a staffing coordinator We are thepremier temporary staffing agency in the city of Burbank, and we are looking for a bright,motivated individual to join our team The staffing coordinator is the main point ofcontact for our employees and business clients Duties include testing and screening newemployees, matching workers with appropriate jobs, notifying employees of jobrequirements, and contacting clients to assure that performance standards are being met.The successful candidate must be able to handle multiple tasks with ease Other essentialrequirements include being well organized, highly dependable and people-oriented

We offer an excellent benefits package, including health and dental insurance, aretirement plan, three weeks of paid vacation, and excellent pay plus commission andbonuses We offer a relaxed, fun-loving work environment and a meaningful opportunity

to help others advance their careers We are a family-friendly employer, and sometelecommuting is possible depending on staffing needs and workload

To apply, send a cover letter detailing your qualifications for this position and your salary