4-6 Quality CostsExternal failure costs are the hardest to estimate because so much of the cost is the opportunity cost of lost sales because of your defects.. Prevention, though again s
Trang 1of the costs of the mill relate to the one product flour
The River City Bakery is a perfect candidate for ABC It makes a wide range of products that are highly diverse It makes them in very different quantities It uses a variety of materials and processes
Some students think that ABC should be applied in any circumstances
Simply having a customer generates costs related to recordkeeping, credit-checking, and other services
4-3 Cost Drivers
One driver is probably the total base of customers, regardless of when they bought the packages, but recent sales probably are the key driver becausebuyers who have had the software for shorter time periods are more likely to require assistance
4-4 Costs and Activities
Zydeco's narrower product line reduces costs generally regarded as fixed,because they do not change with volume Such costs nonetheless increase or decrease with significant changes in activities Zydeco's operations are less diverse and less complex than those of its competitors, so its costs are lower Zydeco probably does not deal with as many suppliers, keep as many records, engage in as many transactions, use as much space, or employ as many
Trang 2people as its competitors Therefore, Zydeco’s breakeven point should be lowerthan it’s competitors.
Trang 34-6 Quality Costs
External failure costs are the hardest to estimate because so much of the cost is the opportunity cost of lost sales because of your defects The other categories contain recorded costs and some involve allocations that generate disagreement, but not to the degree of external failure costs
4-7 Classifying Quality Costs
1 Prevention, though some of the cost is not quality-related
2 Prevention, though again some of the cost does not relate to quality
Trang 4Maintenance $ 75,000 25,000 $3/hour
Scheduling and transport 45,000 5,000 $9/hour
General 60,000 $160,000 $0.375/hour Total $180,000
2
Residential Commercial Totals Revenues $100,000 $300,000 $400,000 Labor costs 60,000 100,000 160,000 Overhead costs:
Maintenance, $3 x 5,000, 20,000 15,000 60,000 75,000
Scheduling, transport at $9/hour 9,000 36,000 45,000
General at $0.375/labor dollar 22,500 37,500 60,000 Total costs 106,500 233,500 340,000 Income ($ 6,500) $ 66,500 $ 60,000 3 Residential work still appears to be unprofitable in the long term Roberts might think about raising prices to residential customers, making explicit charges for travel time, or dropping the residential business over time In this situation, the conclusions one might reach do not differ between a single-driver analysis and an ABC analysis, but the numbers do differ Another reasonable suggestion is to leave the general overhead unassigned, though we are told that it is driven by labor cost That labor cost does drive all of the general overhead is doubtful 4-10 Basic Allocations (15 minutes) 1 110,000 hours, (10 x 10,000) + (20 x 500) 2 $6/hour, $660,000/110,000 3 Doodler Sketcher Material cost $ 20 $ 45
Assembly labor at $20/hour 200 400
Overhead at $6/assembly hour 60 120
Total cost $280 $565
4 Doodler Sketcher Revenue $320 $950
Cost 280 565
Profit $ 40 $385
4-11 ABC Estimates (Extension of 4-10) (15 minutes)
1
Setups Testing Assembly
Trang 5Total cost in pool $140,000 $190,000 $330,000Activity 350 4,750 110,000Rate $400 $40 $3
Trang 6Doodler Sketcher
Material cost $ 20 $ 45
Assembly labor at $20/ hour 200 400
Overhead: Setup-related, $400 x 1/100 4
$400 x 1/2 200
Testing-related, $40 x 0.20 8
$40 x 5.5 220
Assembly labor-related 30 60
Total cost $262 $925
3 Doodler Sketcher Revenue $320 $950
Cost 262 925
Profit $ 58 $ 25
4 The costs of the two workstations differ considerably under the two approaches The ABC approach better captures the consumption of resources, especially setups and testing, than does the simple, one-driver approach The profitability of the two products changes as well, with the Doodler now seeming more profitable, while the Sketcher is just barely profitable 4-12 Basic Allocations (5 minutes) 1 $18, $3,600,000/200,000 2 $0.45, $3,600,000/$8,000,000 3 $50,400, 2,800 x $18 $63,900, $142,000 x $0.45 The amounts differ because Barron used relatively high-salaried people The actual average salary was $50.71 per hour ($142,000/2,800) on work done for Barron, compared to the $40 average ($8,000,000/200,000) Barron might argue that overhead costs are more likely to be driven by hours than by dollars Why should a $70/hour consultant generate more overhead cost than a $30/hour one? The argument is reasonable, as far as it goes 4-13 ABC Estimates (Extension of 4-12) (15 minutes) 1 Market Product Research Promotion Feasibility
Annual overhead $800,000 $1,800,000 $1,000,000 Annual billable hours 100,000 60,000 40,000 Rate $8 $30 $25
Trang 74-14 Quality Costs (15 minutes)
1 If no inspection is made:
8% 1,000 units $300 = $24,000 external failure costs
If inspection is made:
1,000 units $10 inspection cost = $10,000 appraisal cost
8% 95% 1,000 units $50 repair cost = $3,800 internal failure cost8% 5% 1,000 units $300 = $1,200 external failure cost
2 No inspection: $24,000
Inspect: $10,000 + 3,800 + 1,200 = $15,000
Acme should institute the additional inspection
4-15 Classifying Quality Costs (10 minutes)
Trang 84-16 ABC for Shipping Department (20-25 minutes)
1 The rate per dollar of orders is $0.1043, $1,252,000/$12,000,000
Supermarkets Convenience Stores Shipping cost, $0.1043 x $9,000,000 $938,700
$0.1043 x $3,000,000 $312,900
The total allocated is $1,251,600, $400 off because of rounding
2 Amount Amount of
Cost Pool/Driver in Pool Activity Rate
Dollar volume of orders $492,000 $12,000,000 $0.04100
Number of customers 360,000 560 642.86
Number of orders 160,000 1,360 117.65
Number of stocks 240,000 6,400 37.50
Total shipping costs $1,252,000
Supermarkets Convenience Stores
Dollar volume of orders at $0.041 $369,000 $123,000 Number of customers at $643 102,880 257,200 Number of orders at $118 51,920 108,560 Number of stocks at $37.50 150,000 90,000 Totals $673,800 $578,760 The ABC costs total $1,252,560 because of rounding Students need
reminding that precision is not the issue here, no one will make a different decision based on $560 out of hundreds of thousands The assignment also states that this analysis is rough and preliminary, so striving for
computational accuracy is not useful
3 The results are quite different Convenience stores use considerable amounts of resources that are not driven by dollar volume and so are
undercosted using the single driver It should prove worthwhile to extend andrefine the analysis
4-17 Cost Drivers (20 minutes)
Note to the Instructor: Good students will give a wide variety of answers here and will be able to justify most of them One point to make is that drivers do not come up and introduce themselves: accountants and other managers must seek them out
Machine maintenance Machine hours
Wages of workers who reset machinery when Number of production runs products change
Costs of inspecting incoming materials and Number of incoming shipments components
Costs of keeping records on workers how much Number of employees
Trang 9they produce, what they earn
Costs of inspecting finished products Production in units
Costs to rework defective units Production in units, if
defectives run a fairly
constant relationship to
output
Building maintenance Space in factory
Personnel department costs, including Number of employees
payroll processing costs
Purchasing department costs, including Number of vendors,
soliciting bids from vendors Number of parts stocked
preparing, reviewing, and auditing
purchase orders
Customer billing Number of customers
Some of these are arguable, and you might wish to discuss the conditions
under which a different driver, listed or not, is appropriate For instance,
machine maintenance might depend partly on the number of runs because setting
and tearing down generates additional wear-and-tear Or, the costs of
recordkeeping might be driven partly by the types of workers, whether salaried
or on wages Time-keeping for workers subject to overtime pay is costlier
than for salaried employees
The number of purchase orders probably drives some costs in the purchasing
department A more important driver in some purchasing departments is the
complexity or uniqueness of orders That is, the department might spend a lot
of time obtaining and evaluating bids on major, unique items This is
characteristic of university purchasing departments
4-18 Activity-Based Cost Analysis (15-20 minutes)
Regression output from Excel including both units produced and number of
products appears below
Intercept (25,580.10) 55,835.90 -0.458 0.666 (169,110.63) 117,950.43 Units Produced 0.2348 0.1942 1.209 0.281 (0.2644) 0.7340 Number of Products 101.4761 17.8851 5.674 0.002 55.5010 147.4513
Trang 10It is clear from the output that Units Produced is not a statistically significant variable since the 95% confidence interval includes a value of zero.Therefore, the regression should be performed using only Number of Products asthe x-variable.
Trang 11Intercept 41,454.58 6,837.10 6.063 0.001 24,724.80 58,184.36 Number of Products 92.3155 16.8127 5.491 0.002 51.1764 133.4547 The output shows that the quarterly fixed costs are about $41,455 and that
there is a variable component of $92.32 per product The variable component is
most likely step-variable Using quarterly data helps to make the point that
some costs respond slowly to changes in activity
The measures of fit are good About 83.4% of the variation in cost is
associated with changes in the number of products The standard error of the
estimate is 4,082, so that 68% of the observations should be within $4,082 of
the predicted value and 95% within $8,160 The variable Number of Products
has a 95% confidence interval ranging from 51.17 to 133.45 Since this range
does not include zero, the variable is statistically significant We can
conclude that the number of products is a cost driver in the production
scheduling department
The major conclusion about cost reduction is that reducing the number of
products will reduce these costs It might be possible to achieve some
reductions by standardizing products
4-19 Product Line Report (25 minutes)
1 Paper Products Detergents Total
Line sustaining costs 110,000 150,000 260,000
Product line margin $ 290,000 $ 210,000 500,000
Company sustaining costs 350,000
Profit $ 150,000
* 70% of sales and 60% of sales
Trang 122 Paper products
Paper Products Detergents
Current contribution margin $400,000 $360,000
Paper Products Detergents
Sales after increase $2,200,000 $1,320,000
Cost of goods sold* 1,540,000 792,000
Commissions at 12% 264,000 158,400
Total variable costs 1,804,000 950,400
Contribution margin $ 396,000 $ 369,600
Original contribution margin 400,000 360,000
Increase (decrease) in profit ($ 4,000) $ 9,600
* $1,400,000 x 110%; $720,000 x 110%
Note to the Instructor: Some students will try to solve by dealing only with changes, as they could in requirement 2 Most of these students will reach an incorrect answer because of failure to recognize that the new
commission rate applies to all sales, not just to the increased sales
Paper Products DetergentsSales increase $200,000 $120,000times contribution margin percentage,
30% - 12%; 40% - 12% 18% 28%Contribution from sales increase $ 36,000 $ 33,600Additional commissions on existing sales
$2,000,000 x 2%; $1,200,000 x 2% 40,000 24,000Increase (decrease) in profit ($ 4,000) $ 9,600
4 This format shows how each line is performing and also makes CVP analysiseasier because the contribution margin percentage is readily calculated from the report A report showing only the combined results does not permit you tomake decisions about individual lines, only about the business as a whole (e.g., increase volume of both lines by the same percentage)
Note to the Instructor: One purpose of this assignment is to show how profitability and changes in it depend on both volume and contribution margin The answer to requirement 2 must be either paper products or neither line, because a 10% increase in volume will increase total contribution margin of that product line by 10%, and paper products have a higher total contribution margin than detergents The question is then whether the increase in
contribution margin is greater than the increase in fixed costs
In requirement 3, the problem is more subtle because not only is volume increasing but the contribution margin percentage is decreasing by two
percentage points It is therefore not so clear that one line will do better than the other, much less whether changing either commission will be
Trang 13profitable The schedule below shows the effects in a different way
Trang 14Paper Products Detergents Original contribution margin percentage:
$400,000/$2,000,000; $360,000/$1,200,000 20% 30%
Less two points increased commission 18% 28%
Times new volume $2,200,000 $1,320,000
Equals new total contribution margin $ 396,000 $ 369,600
In general, reducing contribution margin percentage (by dropping prices, increasing variable costs such as commissions) to increase volume is not profitable for low contribution margin products It might be profitable for high contribution margin products but not necessarily
4-20 Quality Costs (10-15 minutes)
Inspection of outgoing shipments $ 70,000
Salaries of laboratory personnel 150,000
Inspection of incoming shipments 40,000
Total $260,000
Internal failure
Rework of defective units $ 40,000
External failure
Salaries of customer service personnel, 40% $ 80,000
Some alternatives are possible Some employee training might relate to quality inspection, an appraisal cost Customer service personnel salaries are included above at 40%, the percentage of time spent fixing products Some
of the remaining 60% of those salaries might be prevention costs if service representatives take customer recommendations back to designers
2 The point of this question is that opportunity costs of lost sales from external failure are not recorded, nor are internal costs of lost output from time spent making and reworking defective product
Note to the Instructor: You might wish to introduce the question of allocating indirect costs Some of the costs above are salaries only, but thecompany incurs costs to support the laboratory and the customer service
representatives, as well as other quality-related activities The rework costs might be labor only, or include applied overhead as well