Learning objective 3: Identify cost centers, profit Slide 12-14 Cost Centers A cost center is a subunit that has responsibility for controlling costs but does not have responsibility f
Trang 1Prepared by
Trang 2Slide 12-2
CHAPTER 12
Decentralization
and Performance Evaluation
Decentralization
and Performance Evaluation
Trang 3Decentralized Organizations
Decentralized Organizations
As firms increase in size and
complexity, business segments or
subunits are organized
The managers of the segments are
granted decision making authority
so that the firm will function efficiently and effectively
Firms that grant substantial decision making authority to the managers of subunits are referred to
as decentralized organizations
Trang 4Learning objective 1: List and explain the advantages and
Slide 12-4
Decentralized Organizations
Decentralized Organizations
Most firms are neither totally
centralized nor totally
delegated to sub-unit managers
Performance evaluation can be used
to ensure that managers make decisions that are in the best interest of the entire firm
Trang 5Decentralized Organizations
Decentralized Organizations
Trang 6Learning objective 1: List and explain the advantages and
Slide 12-6
Advantages of Decentralization
A primary reason is that subunit
managers have better information
than top management and can
respond quicker to changing
circumstances
Other reasons include
Some firms decentralize because they
believe that managers are more motivated and work harder
Decentralized organizations provide
excellent training for future top-level executives
Trang 7Disadvantages of Decentralization
Disadvantages of Decentralization
Decentralization can cause
of the company as a whole
This problem is called goal congruence
To control goal congruence, companies evaluate the performance
Trang 8All of the following are advantages of
decentralization except:
a Faster response to changing
circumstances
b Costly duplication of activities
c Increased motivation of managers
d Better information, leading to
superior decisions
Answer: b
Costly duplication of activities
Test Your Knowledge 1
Slide 12-8 Learning objective 1: List and explain the advantages and
Trang 9 Top management may perform
incremental analysis to determine:
Whether a successful operation
should be expanded
Whether an unsuccessful operation should be eliminated or improved
Trang 10Learning objective 2: Explain why companies evaluate the
A company evaluates subunit
managers in order to motivate
them to take actions that maximize the value of the firm
Reasons for evaluating subunit
Trang 11Responsibility Accounting and
Performance Evaluation
Responsibility Accounting and
Performance Evaluation
Responsibility accounting is a
technique that holds managers
responsible only for costs and
revenues that they can control
This idea should play a prominent role
in the design of accounting systems used to evaluate managers
Costs and revenues are traced to the organizational level where they can
be controlled
Trang 12Slide 12-12
Tracing Costs to Organizational Levels
Tracing Costs to Organizational Levels
Learning objective 2: Explain why companies evaluate the
Trang 13Responsibility Centers
Responsibility centers are
organizational units responsible for the generation of revenue and/or
the incurrence of costs
Responsibility centers typically are classified as being
Cost centers
Profit centers, or
Investment centers
Trang 14Learning objective 3: Identify cost centers, profit
Slide 12-14
Cost Centers
A cost center is a subunit that has responsibility for controlling costs but does not have responsibility for generating revenue
Most service departments are
classified as cost centers
The managers of these departments are responsible for making sure
their services are provided at a reasonable cost to the company
Trang 15 If variances from standard are
significant, an investigation into the activities of the cost center should
be undertaken to determine whether costs are out of control
Other performance measures can be used as well
Trang 16 Because both revenues and costs
are under the control of the profit center manager, the performance of the profit center can be evaluated in terms of profitability
This motivates managers to focus their attention on ways of
maximizing profit center profitability Learning objective 3: Identify cost centers, profit
Trang 17Profit Centers
Companies use a variety of methods to profit centers
Income earned in the current year may
be compared with an income target
Income earned may be compared with income earned in the prior year
Some firms use relative performance
evaluation, which involves evaluating the profitability of each profit center relative to the profitability of similar profit centers
Trang 18Slide 12-18
Investment Centers
An investment center is a subunit that is responsible for generating revenue, controlling costs, and
investing in assets
An investment center is changed
with earning income consistent with the amount of assets invested
in the segment
Learning objective 3: Identify cost centers, profit
Trang 19Investment Centers
If the manager can influence
decisions affecting investment in divisional assets, the division
should be considered an
investment center
Managers play a major role in the determining the level of inventory, accounts receivable and equipment
It seems reasonable to hold them responsible for earning a return on these assets
Trang 20d All of the above
Test Your Knowledge 2
Learning objective 3: Identify cost centers, profit
Trang 21Profit centers are often evaluated
Trang 22Learning objective 4: Calculate and interpret
One of the primary tools for
evaluating the performance of
investment centers is return on
investment, or ROI
ROI is calculated as the ratio of
investment center income to invested capital
Focuses management’s attention
on both income (numerator) and
the level of investment
(denominator)
Trang 24 In calculating ROI, companies
measure “income” in a variety of
ways
Net income, earnings before
interest and taxes, controllable profit, etc.
Most common method is NOPAT
Net operating profit after taxes
NOPAT excludes interest expense, which is a nonoperating expense
Therefore, add interest expense back
to net income and adjust tax expense accordingly Learning objective 4: Calculate and interpret
Trang 25Measuring Income and Invested Capital for ROI
Measuring Income and Invested Capital for ROI
In calculating ROI, companies
measure “invested capital” in a
Total assets less current liabilities
Total assets less bearing current liabilities (method used in this textbook)
Trang 26non-interest-Slide 12-26
NOPAT Example
Learning objective 4: Calculate and
Trang 27ROI – France, Germany, and
Japan
ROI – France, Germany, and
Japan
Trang 28Test Your Knowledge 4
Learning objective 4: Calculate and
Trang 29Information for Davenport Mills
Calculate invested capital
= Total assets – non-interest-bearing
current liabilities = $225,000,000 -
$30,000,000
Test Your Knowledge 5
Trang 30Test Your Knowledge 6
Learning objective 4: Calculate and
Trang 31Calculating ROI
Trang 32Slide 12-32
Problems with Using ROI
Invested capital is typically based
on historical costs
Fully depreciated assets lead to a low invested capital number
resulting in high ROI
This makes comparison of
investment centers using ROI difficult
Learning objective 4: Calculate and
interpret return on investment (ROI)
Trang 33Problems with Using ROI
Managers may put off purchase of new equipment, which may lead to under investment
Projects with positive net present
value but low initial profitability
might not be undertaken
Managers with high ROI may
consider the effect on ROI, rather than NPV
Trang 34 We would like managers to invest
in assets that earn a return in
excess of the cost of capital
If we evaluate managers in terms of growth in profit, they may be
motivated to make investments that earn a return that is less than the
Trang 35Problems of Overinvestment
and Underinvestment
Problems of Overinvestment
and Underinvestment
An obvious solution is to evaluate
managers in terms of ROI
Managers won’t be motivated to
take on projects with a low return just to increase profits
ROI can lead managers to underinvest, that is they may pass
up projects that earn a return that is greater than the cost of capital
Trang 36Slide 12-36
Use of profit as a performance measure:
a May lead to overinvestment in assets
b Is appropriate for an investment center
c Is appropriate as long as profit is
calculated using GAAP
d Encourages managers to finance
operations with debt rather than equity
Answer:
a May lead to overinvestment in assets
Test Your Knowledge 7
Learning objective 5: Explain why using a measure of profit to evaluate performance can lead to overinvestment and why using a measure of
Trang 37Decision Making
Trang 38Learning objective 6: Calculate and interpret residual income
Slide 12-38
Evaluation Using Economic
Value Added (EVA)
Evaluation Using Economic
Value Added (EVA)
Firms that use EVA typically tie
bonus compensation to the measure
Thus, managers become very focused on achieving high levels of EVA
Trang 39Residual Income (RI)
Residual income (RI) is the net
operating profit after taxes of an
investment center in excess of its
required profit
The required profit is equal to the
investment center’s required rate of return times the level of investment
in the center
RI = NOPAT – Required Profit
Trang 41Economic Value Added
(EVA)
Economic Value Added
(EVA)
Economic value added, better
known as EVA, is simply residual
income adjusted for “accounting
distortions” that arise from
following GAAP
GAAP required R&D to be expensed
in the period incurred, but with EVA
it is capitalized as an asset and amortized over future periods of benefit
Trang 42Test Your Knowledge 8
Learning objective 6: Calculate and interpret residual income
Trang 43Economic Value Added
(EVA)
Economic Value Added
(EVA)
Trang 44Learning objective 1: List and explain the advantages and
A problem in using financial measures like
ROI and EVA is that they are “backward
looking”
Trang 45Using a Balanced Scorecard
to Evaluate Performance
Using a Balanced Scorecard
to Evaluate Performance
A problem with assessing
performance with measures like
profit, ROI and EVA is that these
measures are all backward looking
The balanced scorecard is an
approach to performance measurement that also focuses on what managers are doing today to create future shareholder value
Trang 46Slide 12-46
Balanced Scorecard
The balanced scorecard is
constructed for four dimensions
of performance
1 Financial
Having financial measures is critical even if they are backward looking
2 Customer
Examines the company’s success
in meeting customer expectations
Learning objective 7: Explain the potential benefits of
Trang 47Balanced Scorecard
The balanced scorecard is
constructed for four dimensions
4 Learning and growth
Examines the company’s success
in improving its ability to adapt, innovate, and grow
Trang 48Slide 12-48
Tying the Balanced Scorecard Measures to the Strategy for
Success
Tying the Balanced Scorecard
Measures to the Strategy for
Success
Typically, a company will develop
three to five performance measures for each dimension
Where possible, measures should be tied to the company’s strategy for
success
Balance among the dimensions is
critical
You get what you measure!
Companies need measures that drive desirable behaviors
Learning objective 7: Explain the potential benefits of
Trang 49Balanced Scorecard
Trang 501 Performance is assessed across a
balanced set of dimensions
2 Quantitative measures are balanced
with qualitative measures
3 There is a balance of
backward-looking measures and
forward-looking measures
Learning objective 7: Explain the potential benefits of
Trang 51Balanced Scorecard
Trang 52Slide 12-52
Balanced Scorecard
Learning objective 7: Explain the potential benefits of
Trang 53You Get What You Measure
Trang 54Learning objective 8: Discuss how a strategy map can be used to
objectives across the four
dimensions of the balanced
scorecard
It is useful to test the soundness of the strategy and how the strategy is linked to measures on the scorecard
It is useful to communicates
strategic objectives to employees
Trang 55Strategy Map Example
Trang 56Learning objective 9: Discuss the key items related to a
Initiatives
For each measure, the company
must identify actions that will be taken to achieve the target
Trang 57Keys to a Successful Balanced
Scorecard
Keys to a Successful Balanced
Scorecard
Responsibility
A specific employee must be given
responsibility/accountability for the implementation of each initiative
Funding
Initiatives must be funded
appropriately
Top Management Support
It is crucial to have the full support
of top management
Trang 59Evaluation
Trang 60Learning objective A1: Discuss the use of market price, variable cost, full cost
Slide 12-60
Appendix - Transfer Pricing
The transfer price is the price that
is used to value internal transfers
of goods or services
For external financial reporting
purposes, a company cannot recognize revenue on the sale of goods between responsibility
centers within the firm
The revenue has not been realized
Trang 61Methods of Setting the
Transfer Price
Methods of Setting the
Transfer Price
In practice, a number of different
approaches are taken to setting
Trang 62 The most appropriate transfer price
depends on the circumstances
Should lead subunit managers to
make decisions that maximize firm value
Since there is no arm’s length
transaction, revenue is not recognized for financial reporting purposes
Motivation of best decision is
measured by opportunity cost of producing an item and transferring it inside the company Learning objective A1: Discuss the use of market price, variable
Trang 63Lowering Transfer Price Below
the Market Price
Lowering Transfer Price Below
the Market Price
Trang 64Slide 12-64
Transfer Pricing
Learning objective A1: Discuss the use of market price, variable
Trang 65© 2010 John Wiley & Sons, Inc All rights
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