69 test bank for information systems today 5th

E Telecommunication Which of the following is an example of a technological change brought about by globalization?. E decentralization of organizations Which of the following allows indi

69 Test Bank for Information Systems Today 5th

Edition by Valacich

Multiple Choice Questions

refers to physical computer equipment, such as the computer monitor, central processing unit, or keyboard

1 A) Software

2 B) Malware

3 C) Data

4 D) Hardware

5 E) Telecommunication

Which of the following is an example of a technological change brought about by globalization?

1 A) increases in the frequency of international travel

2 B) increases in the levels of immigration

3 C) enforcement of global patent and copyright laws

4 D) decreases in the frequency of worldwide fads

5 E) decentralization of organizations

Which of the following allows individuals to utilize powerful search engines on the Internet to build their "own personal supply chain

of information, knowledge, and entertainment"?

1 A) offshoring

2 B) in-forming

3 C) in-sourcing

4 D) exporting

5 E) outsourcing

Which of the following is an example of an economic change brought about by globalization?

1 A) increases in the frequency of worldwide fads and phenomena

2 B) development of low-cost computing platforms

3 C) availability of low-cost communication systems

4 D) increases in the outsourcing of labor

5 E) decentralization of organizations

According to Nicholas Carr, cloud computing may contribute to the decline in outsourcing Which of the following justifies this statement?

1 A) An IT outsourcer's business is built around managing complex internal systems A shift to a simpler cloud-based IT infrastructure should reduce the need for outsourcers

2 B) Outsourcing is based on the availability of cheap labor; these workers will not be able to work on complex cloud-based IT infrastructures, thereby contributing to the decline in outsourcing

3 C) Cloud computing is customized in each country, thus making it

impossible to outsource

4 D) Cloud computing is standardized in all countries, reducing the need for outsourcing

5 E) An IT outsourcer's business is built around managing simple internal systems A shift to a complex cloud-based IT infrastructure would discourage outsourcing

In order to take advantage of the high quality talent pool, Ernst & Young sets up operations in the Philippines and moves part of its tax services to its new facility Identify this strategy

1 A) outsourcing

2 B) franchising

3 C) offshoring

4 D) in-sourcing

5 E) in-forming

TransCorp is a medium-sized IT firm that is looking to outsource its payroll processes Which of the following statements, if true, would most strengthen the decision to outsource?

1 A) Companies in other countries can do the same amount of work at a comparable cost

2 B) Outsourcing has become a trend among most firms in developed

nations

3 C) Companies in other countries are more efficient in all aspects of work, along with lower cost

4 D) Firms across the globe are adopting cloud computing systems

5 E) The firm is enjoying good profit margins

Which of the following best explains the process of moving

business processes or tasks to another company?

1 A) offshoring

2 B) in-forming

3 C) in-sourcing

4 D) exporting

5 E) outsourcing

Which of the following can be cited as an example of

outsourcing?

1 A) Microsoft hands over its customer service function to Convergys, located

in India

2 B) Volkswagon acquires a steel manufacturing plant to reduce its overall production costs

3 C) Dell sources computer parts from suppliers located in Russia

4 D) Audi starts a manufacturing facility in China to take advantage of low labor costs

5 E) P&G acquires a retail outlet to reduce its distribution costs

During the time of the industrial revolution, some individuals who felt threatened by the changes brought about by technology

resorted to protesting against the technology Identify these

individuals

1 A) Luddites

2 B) Utopists

3 C) Millenarists

4 D) Utilitarians

5 E) Preterists

Uploading enables individuals to

1 A) access sensitive information on the Internet

2 B) be producers of information instead of mere consumers

3 C) copyright information available on the Internet

4 D) save information found on the Internet onto their personal computers

5 E) permanently remove information available on the Internet

According to Thomas L Friedman, which of the following is true about Globalization 3.0?

1 A) Industries changed slowly and change took generations

2 B) Continents were brought closer together, shrinking the world "from size medium to size small"

3 C) Individuals and small groups from virtually every nation joined the globalization movement

4 D) Mainly Americans and Europeans were globalizing

5 E) People didn't notice how it affected their lives due to the slow pace of change

Knowledge workers are professionals who

1 A) use knowledge to perform their jobs, but do not create knowledge

2 B) create, modify, and/or synthesize knowledge as a fundamental part of their jobs

3 C) use their skills to help others gain knowledge

4 D) modify knowledge created by others, but do not create knowledge themselves

5 E) work in the education industry

According to Thomas L Friedman, which of the following is true about Globalization 2.0?

1 A) During this stage, mainly European countries were globalizing

2 B) It brought continents closer together, shrinking the world "from size large

to size medium."

3 C) During this stage, virtually every nation joined the globalization

movement

4 D) It was interrupted by the Great Depression and the two world wars

5 E) During this stage, people didn't notice how it affected their lives due to the slow pace of change

Which of the following best describes the phenomenon termed Web 2.0?

1 A) using the Internet as a platform for applications

2 B) uploading files on the Internet

3 C) learning new technologies as they emerge

4 D) setting up an online business

5 E) downloading free software from the Internet

Which of the following occurred when Alvin Toffler's "third wave" gained speed?

1 A) Society moved from a predominantly agrarian culture to the urbanized machine age

2 B) Occupations changed to accommodate the mechanized society

3 C) The ability to perform repetitive tasks became a quality to be instilled and valued

4 D) Individuals shifted from handicrafting items for sale to working in factories

5 E) Information became the currency of the realm

Aircraft manufacturer Boeing designed its new 787 Dreamliner aircraft in Russia, making use of the availability of highly skilled aeronautical engineers Identify this strategy

1 A) offshoring

2 B) outsourcing

3 C) in-sourcing

4 D) franchising

5 E) licensing

refers to the delegation of a company's logistics

operations to a subcontractor that specializes in that operation

1 A) Outsourcing

2 B) In-forming

3 C) Offshoring

4 D) In-sourcing

5 E) Licensing

Which of the following is as an example of nearshoring?

1 A) British Airways moves customer relations and passenger revenue

accounting to India

2 B) Parts of Airbus and Boeing airplanes are designed and engineered in Moscow, Russia

3 C) McKinsey sets up a global research division in India

4 D) Worldwide banking group HSBC moves back-office operations to India

5 E) T-Mobile moves part of its content development process from India to the Czech Republic

Thomas L Friedman uses the term "the steroids" to refer to

technologies

1 A) that make different forms of collaboration digital, mobile, virtual, and personal

2 B) that tightly integrate retailers, their suppliers, and their customers

3 C) that allow firms to outsource business processes on a global scale

4 D) that allow users to add, remove, or edit content from Web sites

5 E) that allow individuals to build their own personal supply chain of

information and entertainment

The term refers to Web sites allowing users to add, remove, or edit content and is now often used synonymously with open source dictionaries

1 A) html

2 B) ajax

3 C) wiki

4 D) perl

5 E) Web 2.0

U.S companies move work from India back to Mexico or British Columbia in order to address some of the challenges associated with overseas destinations This is an example of

1 A) in-sourcing

2 B) outsourcing

3 C) in-forming

4 D) onshoring

5 E) nearshoring

TransCorp is a medium-sized IT firm that has outsourced its customer-service processes to the Philippines for the last two years Which of the following statements, if true, would most weaken the decision to continue outsourcing?

1 A) Most firms in the Philippines have been accused of poor working

conditions

2 B) The firm's prime competitor recently withdrew its outsourcing process

3 C) Customers' complaints about the quality of service have risen

dramatically over the past two years

4 D) According to a company survey, most employees feel that they require extensive training

5 E) The value of the company's stock recently fell by 5 percent in the New York Stock Exchange

Which of the following is a geoeconomic challenge of operating in the digital world?

1 A) differences in network infrastructures

2 B) differences in the concept of time and life focus

3 C) differences in measurement units

4 D) differences in export and import regulations

5 E) differences in languages

Which of the following statements is true about data?

1 A) It can be defined as a representation of reality

2 B) It is the ability to understand information

3 C) It has no meaning in and of itself

4 D) It is the ability to make decisions or predictions based on information

5 E) It organizes or manipulates information to make it suitable for a given task

Which of the following statements is true about information

systems (IS) and information technology (IT)?

1 A) IS programs are more technical in nature than IT programs

2 B) IT programs have a stronger managerial focus than IS programs

3 C) Software and telecommunications are present in IS, but excluded from IT

4 D) The differences between IT and IS is increasing due to globalization

5 E) IT programs are more technical in nature, whereas IS programs have a stronger managerial focus

In 1994, a company called released the first

mainstream Web browser thereby opening up the possibilities of the Internet for the general public

1 A) Netscape

2 B) Microsoft

3 C) Opera

4 D) Internet Explorer

5 E) Firefox

Which of the following predictions made by Peter Drucker is

true?

1 A) Knowledge workers have lesser bargaining power than workers in other industries

2 B) Knowledge workers do not possess valuable real-world skills

3 C) Knowledge workers are not reliant on formal education

4 D) Knowledge workers are continually learning how to do their jobs better

5 E) Knowledge workers are not paid as well as their prior industrial

counterparts

Which of the following is a cultural challenge of operating in the digital world?

1 A) conducting videoconferences across different time zones

2 B) aging populations in the United States and Western Europe

3 C) differences in power distance and uncertainty avoidance

4 D) availability of labor force and salary differences

5 E) differences in academic degrees and measurement units

The ability to independently learn new technologies as they

emerge and assess their impact on your work and life is called

1 A) computer assisted learning

2 B) computer adaptation

3 C) computer fluency

4 D) computer compatibility

5 E) computer programming

is the use of locations closer to the home country in terms of geographical, political, linguistic, economic, or cultural distance

1 A) In-forming

2 B) Nearshoring

3 C) Onshoring

4 D) In-sourcing

5 E) Outsourcing

In his book The World Is Flat, New York Times foreign affairs columnist Thomas L Friedman characterized the evolution of globalization as having distinct phases During this globalization phase, mainly European countries were globalizing, attempting to extend their territories into the New World Identify this

globalization phase

1 A) Globalization 1.0

2 B) Globalization 2.0

3 C) Globalization 3.0

4 D) Globalization 4.0

5 E) Globalization 5.0

Which of the following refers to having certain functions

performed by the same company but in a different country?

1 A) outsourcing

2 B) offshoring

3 C) exporting

4 D) licensing

5 E) franchising

refer(s) to a program or set of programs that tell the computer to perform certain tasks

1 A) Software

2 B) Telecommunication

3 C) Hardware

4 D) Data

5 E) Networks

Outsourcing has seen a huge increase because of the

1 A) increase in decentralization

2 B) decrease in transportation costs

3 C) increase in advertising costs

4 D) decrease in telecommunication costs

5 E) increase in the cost of raw materials

69 Free Test Bank for Information Systems Today 5th Edition by Valacich Multiple Choice Questions - Page 2

Which of the following statements is true about information?

1 A) It has no meaning in and of itself

2 B) It organizes or manipulates knowledge to make it suitable for a given task

3 C) It is raw material—recorded, unformatted words and numbers

4 D) It is a representation of reality

5 E) It is the ability to make predictions based on data

Which of the following is part of an IS personnel's systems

knowledge and skills?

1 A) hardware platforms

2 B) business processes

3 C) alternative development methodologies

4 D) cabling and network interface cards

5 E) application software

Which of the following is part of an IS personnel's technical

knowledge and skills?

1 A) systems analysis and design

2 B) integrating subsystems and systems

3 C) alternative development methodologies

4 D) network operating systems

5 E) technological communication and presentation

A global project called One Laptop per Child is attempting to distribute low-cost laptop computers to children in developing countries around the world in an attempt to shrink the

1 A) digital divide

2 B) electronic gap

3 C) power distance

4 D) horizontal disparity

5 E) knowledge gap

is concerned with what information an individual should have to reveal to others in the workplace or through other

transactions

1 A) Information accessibility

2 B) Information accuracy

3 C) Information privacy

4 D) Information asymmetry

5 E) Information piracy

Which of the following IS personnel is responsible for the

maintenance of information systems?

1 A) a systems analyst

2 B) a database administrator

3 C) a programmer

4 D) an IS security manager

5 E) a systems consultant

is concerned with ensuring the authenticity and fidelity

of information as well as with identifying who is responsible for informational errors that harm people

1 A) Information privacy

2 B) Information accuracy

3 C) Information accessibility

4 D) Information property

5 E) Information protection

SlamBook is a social networking site which currently has around 2,000,000 users The company has always valued its users'

privacy and has taken extensive measures to safeguard it

However, SlamBook has recently faced severe customer

backlash regarding privacy issues associated with one of its

applications Which of the following statements would best

explain the apparent discrepancy above?

1 A) Recently, the government introduced stringent privacy regulations for Internet firms

2 B) The application did not have any provisions that restricted minors from using the application

3 C) MyPlace, SlamBook's closest competitor, had seen great success with a similar application and an opt-out system

4 D) Launching opt-out applications instead of opt-in applications is an industry trend

5 E) The application was an opt-out system, whereby all users were enrolled

by default