Part 1: OpeningPurpose: Gaining Attention Two important tasks: Clearly state your reason for writing, and Give the recipient a reason to keep reading... Part 1: Opening• With several
Trang 1Commercial Correspondence
Unit 9
Letters of
Application
Trang 3 Arouse interest in your qualifications
Back up with convincing evidence
Bring about the action you want the
Trang 4Quick tips for writing
an effective cover letter
Ensure your application looks attractive and neatly presented.
Keep it short (2 or 3 paragraphs).
Write sincerely.
Show that you understand the company and the position.
Show some personality (to balance the
choppy, factual style of your résumé)
Meticulously check your spelling, grammar.
Trang 5Types of Application Letters
Two kinds:
1. Solicited : for an employment position
which has been announced.
(to solicit: to ask sb for sth)
1. Unsolicited : the applicant does not
know whether a position is open and
he/she is prospecting for a job.
Trang 6Parts of an Application Letter
Three main parts:
1. An opening that gains attention,
2. A body that builds interest and reduces resistance, and
3. A closing that motivates action
Trang 7Part 1: Opening
Purpose: Gaining Attention
Two important tasks:
Clearly state your reason for writing, and
Give the recipient a reason to keep
reading
Trang 8Part 1: Opening
Special attention-getter is not very
important because you have been invited to apply
Trang 9Part 1: Opening
• With several years’ experience as the sole secretary of a private business, I would like
to apply for the position of executive
secretary which you advertised in the Terre Haute Gazette of Sunday, February 28,
20 .
Trang 10Part 1: Opening
• Your advertisement in Section C-3 of the
June 1 Daily News for an accounting
administrator greatly appeals to me With
my accounting training and computer
experience, I believe I could serve Quad
Graphics well.
Trang 11Part 1: Opening
Special attention-getter is very important
because you are prospecting for a job
What to write:
Spark interest and grab attention;
State why you are interested in the
company/job
Describe briefly what you have to offer
Trang 12Part 1: Opening
Some ways to spark interest, grab attention, and
to indicate how you can serve the employer:
Demonstrate interest in and knowledge of the reader’s business
• Since Signa Health Net, Inc., is organizing a
new information management team for its
recently established group insurance division, could you use the services of a well-trained
information systems graduate who seeks to
become a professional systems analyst?
Trang 13Part 1: Opening
Show how your strongest skills will benefit the organization
• If you need a regional sales specialist who consistently meets sales targets while
fostering strong customer relationships,
please consider my qualifications.
Trang 14Part 1: Opening
Mention the name of a person known to
and highly regarded by the reader
• When Janice McHugh of your franchise
sales division spoke to our business
communication class last week, she said
you often need promising new marketing graduates at this time of the year.
Trang 15Part 1: Opening
Use a question to demonstrate your
understanding of the organization’s needs
• Can your fast-growing market research
division use an interviewer with two years
of field survey experience, a B.A in public relations, and a real desire to succeed? If
so, please consider me for the position.
Trang 16 Be as specific as you can;
Back up your assertions with some convincing evidence of your ability to perform, even with brief anecdotes;
Avoid repeating data from your résumé.
Trang 17Part 2: Body
Poor:
I completed three college courses in
business communication, earning an A in
each course, and have worked for the past year at Imperial Construction.
Trang 18Part 2: Body
Improved:
Using the skills gained from three semesters
of college training in business communication,
I developed a collection system for Imperial
Construction that reduced annual bad-debt
losses by 25 percent Emphasizing a win-win scenario for the company and its clients with incentives for on-time payment, the system
was also credited with improving customer
satisfaction.
Trang 19Part 2: Body
Match personal strengths to employer’s
needs
• A course in business communication,
report writing, and technical writing have helped me develop the research and
writing skills required of your technical
writers.
Trang 20Part 2: Body
Don’t restrict your message to just core
job duties Also highlight personal
characteristics that apply to the targeted position:
working hard, learning quickly, handling responsibility, showing initiative, or
getting along with people
Trang 21Part 2: Body
• In addition to developing technical and
academic skills at Mid-State University, I have gained interpersonal, leadership,
and organizational skills As vice
president of the business student’s
organization, Gamma Alpha, I helped
organize and supervise two successful
fund-raising events
Trang 22Part 2: Body
• While attending college full-time, I trained 3 hours a day with the varsity track team In
addition, I worked part-time during the
school year and up to 60 hours a week each summer in order to be totally self-supporting while in college I can offer your organization the same level of effort and perseverance.
Trang 23Part 2: Body
• When writing a solicited letter, be sure to discuss each requirement specified in the advertisement
• If you lack any of these requirements,
stress other solid selling points to help
strengthen your overall presentation
Trang 24Part 2: Body
Refer the reader to your résumé.
• As you will notice from my résumé, I will
graduate in June with a bachelor’s degree in business administration.
• As you can see in the enclosed résumé , I’ve been working part-time with a local publisher since my sophomore year During that time, I’ve used client interactions as an opportunity
to build strong customer service skills.
Trang 25Part 3: Closing
Purpose: Motivating action
Two important tasks:
Ask the reader for a specific action (try to
sound natural and appreciative), and
Facilitate a reply (stating your phone number, email address, and the best time to reach
you).
Optional:
Trang 26Part 3: Closing
• I hope this brief description of my
qualifications and the additional information
on my résumé indicate to you my genuine desire to put my skills in accounting to
working for you Please call me at (405)
488-2291 before 10 a.m or after 3 p.m to arrange an interview.
• Please let me know if there are any other
details you need Meanwhile, I look forward
to hearing from you.
Trang 27Part 3: Closing
• To add to your staff an industrious,
well-trained administrative assistant with proven word processing and communication skills, call me at (350) 492-1433 to arrange an
interview I can meet with you at any time convenient to your schedule.
• Next week, after you have examined the
attached résumé , I will call you to discuss
Trang 28Ask yourself these 4 questions before you send
the letter:
1 Does it read like a good business letter?
2 Will the opening paragraph interest the employer enough to prompt him/her to read the rest?
3 Does it suggest that you are genuinely
interested in the post and the kind of work to be done?
4 Is your letter neatly presented and logically
structured?
THE END