Scale and geographic reach37.4% of group turnover Western Europe €12 billion turnover -1.9% underlying salesgrowth 30.3% of group turnover 2009 turnover €39.8 billion... ● Good broad-ba
Trang 1ABOUT UNILEVER
Trang 2About Unilever
Trang 3Unilever is one of the world’s leading suppliers of fast-moving consumer goods We aim to provide people the world over with products that are good for them and good for others.
Creating a better future every day
Trang 4Our vision
● We work to create a better
future every day
● We help people feel good, look good and get more out of life
with brands and services that are good for them and good for
others
● We will inspire people to take
small everyday actions that can add up to a big difference for the world
● We will develop new ways of
doing business that will allow us to double the size of our company while reducing our environmental impact
Trang 5264 manufacturing sites worldwide
Trang 6People are the heart
of our business.
Our people
● We aim to create an environment
in which all employees can fulfil their potential
● Unilever is one of the world’s most culturally diverse companies Our Board is made up of six
nationalities and the nine members
of the Unilever Executive come from six different countries
Trang 7Performance
Trang 8Scale and geographic reach
37.4% of group turnover
Western Europe
€12 billion turnover -1.9% underlying salesgrowth
30.3% of group turnover
2009 turnover €39.8 billion
Trang 9● Good broad-based underlying sales
growth of 3.5%
● Underlying volume growth of
2.3% – accelerating through the
year
● Increased investment behind our
brands
● Return to strategic acquisitions
including TIGI and Baltimor
● Named International Supplier of
the Year by Tesco for the fourth
year running
Operational achievements in 2009
Sales growth 3.5%
Volume growth 2.3%
Trang 10Savoury, dressings and spreads
● Underlying sales growth of 5.3%
Ice cream and beverages
● Turnover of €7,753 million
● Underlying sales growth of 4.0%
Homecare & other
● Turnover of €6,968 million
● Underlying sales growth of 7.1%
Trang 11Unilever financial performance
* Continuing operations
* Restructuring, disposals and one-off items
** Continuing operations
Trang 12Strategic Focus
Trang 13Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth We will bring our wealth of knowledge and international expertise to the service
of local consumers – a truly multi-local multinational
Our long-term success requires a total commitment to exceptional standards of
performance and productivity, to working together effectively, and to a
willingness to embrace new ideas and learn continuously
To succeed also requires, we believe, the highest standards of corporate
behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact.
This is our road to sustainable, profitable growth, creating long-term value for
our shareholders, our people, and our business partners
Our corporate purpose
Trang 14Our ambition is to win share
and grow volume in every
category and country.
Unilever’s growth priorities
Winning with brands and
innovation
● Deliver superior products, design,
branding and marketing
● Bigger, better, faster innovations
● Appeal to more consumers across
needs and price points
Winning in the marketplace
● Lead market development
● Win with winning customers
● Drive return on brand support
● Agile, cost-competitive organisation
Winning with people
● Organisation and diverse talent pipeline ready to match our growth ambitions
● Performance culture which respects our values
● Leverage our operating framework for competitive advantage
Trang 15Our deep roots and early
engagement in D&E markets
give us invaluable consumer
insight:
● Understanding of the local
consumer
● Brands and products across a
wide range of income levels
● Critical mass on the ground
● Corporate reputation with local
stakeholders and talent pool
Leveraging our scale brings
us advantages over local competition:
● Global portfolio of brands and categories
● Dedicated R&D investment
● Shared values and standards
of behaviour
Local roots with global scale
Trang 16Of the 6.8 billion people in the world today, 5.9
billion live in developing and emerging markets
– countries such as Brazil, India and Indonesia
where Unilever has deep roots and a wide
presence We already reach many more
consumers than our competitors in these
Western Europe 38%
D&E 36%
Other developed 3%
North America 16%
Western Europe 30%
D&E 50%
Other developed 4%
Trang 17Categories, Brands and Regions
Trang 18Savoury, Dressings
& Spreads
Strong category positions
Trang 20● Managing the business
● Deploying brands and innovations
Regions and categories
Trang 21Unilever Foodsolutions is one of the world’s leading foodservice businesses.
● Works closely with customers, including caterers, restaurateurs and major hotel and fast-food chains, to create food solutions that help grow their business
● Operates in 68 countries worldwide, employing 4,700 people, including 230 chefs
● Holds leading positions in bouillons/bases, seasonings, sauces, soups, dressings, tea and desserts
● Unrivalled combination of:
Trang 22The Supply Chain
Trang 23€15.3 billion spent on raw materials
and packaging from over
10,000 suppliers in 2009
Raw materials and ingredients
Our share of world volume:
Preliminary data pending audit.
Trang 24264 manufacturing sites Continuous improvement in eco-efficiency in factories (1995–2009):
● 41% reduction in CO2 from energy
● 65% reduction in water use
● 73% reduction in total waste
Manufacturing
Preliminary data pending audit.
Trang 25Around one-fifth of Unilever’s sales are through ten major
retail chains.
Our products are sold in over
10 million small shops in
developing and emerging markets
50% of sales from developing and
emerging markets
Distribution and retailing
Trang 26Unilever manages a number of
partnerships globally.
Customer partnerships
Trang 272 billion consumers use a Unilever
product on any day
Top 13 brands with combined sales
Trang 28Innovation
Trang 29Unilever is a world leader in research and development
(R&D).
Innovation driving growth 1
● €891 million invested in R&D in 2009
● At least 250 new patent
applications filed each year
● A portfolio of more than 20,000 patents and patent applications
Trang 30Competitive advantage through an integrated R&D
programme.
Innovation driving growth 2
● More than 6,000 R&D
professionals
● 6 strategic R&D laboratories delivering groundbreaking technologies
● 31 major development centres developing and implementing product innovations
● 92 locations around the globe with R&D teams implementing innovations in countries and factories
Trang 31Focused efforts that swiftly
bring bigger innovations to
market.
Innovation driving growth 3
Knorr Stock Pot
revolutionises bouillon
with a format that
provides a more
authentic bouillon
Small & Mighty
is the industry’s first super-concentrated liquid detergent, using one-third of the packaging, one-third of the water and one-third
of the transport of dilute liquids
Dove Body Wash
Uses proprietary NutriumMoisture technology, earning its scientifically-proven claim to provide
‘effective natural nourishment’
Trang 32Social and Environment
Trang 33Helping society through
our products and
programmes.
• 133 million people reached by Lifebuoy handwashing programmes since 2002
• 15 million people in 3 million
households in India provided with safe drinking water through Pureit
• 44% of our products in line with
internationally accepted guidelines for saturated and trans fats, sugar and salt
• Nearly 17 million school meals
delivered to 80,000 children in 2009 through our partnership with the World Food Programme
• 45,000 women entrepreneurs reach 3 million consumers in 100,000 Indian villages selling Unilever products door
to door
Social
Trang 34* Measured by tonne per production Preliminary data pending audit.
• We are committed to sourcing all palm oil from certified sustainable sources by 2015
• 15% of the tea we use globally is sourced from Rainforest Alliance CertifiedTM farms
• Over the period 1995–2009 we have achieved reductions of:
• 41% in CO2 emissions*
• 73% in total waste*
• 65% in water usage*
Eleven years as sector leader of
the Dow Jones Sustainability Indexes.
Our goal is to double the size of the business whilst
at the same time reducing our environmental
footprint This encompasses the whole value chain –
from the sourcing of raw materials through to
consumer use and disposal of our products
Environmental
Trang 35Working in partnership is crucial in
developing and delivering some of
our major sustainability
commitments
UN World Food Programme: to feed hungry children and improve their nutrition
World Heart Federation:
to promote heart health
Global Alliance for Improved Nutrition: to co-create new
approaches in food fortification to address malnutrition
FDI World Dental Federation: to improve oral health
Global Public-Private Partnership for
Handwashing with soap:
to promote good hygiene practice
UN Global Compact: to align business operations and strategies in the areas of human rights, labour, environment and anti-corruption
Our principal global partnerships are
with:
Working with others
Trang 36Structure
Trang 37Unilever was formed in 1930 from two
companies: Margarine Unie and Lever Brothers.
Legal structure and governance
Margarine Unie (Netherlands)
Lever Brothers (UK)
● It was a full business merger, operating
as a single business entity
● Two separate legal parent companies have been maintained:
o Unilever NV (Netherlands) and Unilever PLC (UK)
● This works through an equalisation agreement and other contracts between the two companies
Trang 38A global management team
Sandy Ogg
Chief HR Officer
Geneviève Berger
Chief R&D Officer
Michael Polk
President Global Foods, Home &
Personal Care
Harish Manwani
President Asia, Africa and Central
& Eastern Europe
Doug Baillie
President Western Europe
Dave Lewis
President Americas
Paul Polman
Chief Executive Officer
Pier Luigi Sigismondi
Chief Supply Chain Officer
Jean-Marc Huët
Chief Financial Officer
Keith Weed
Chief Marketing and
Communications Officer
Trang 39Board of Directors
Chairman
Michael Treschow
Paul Polman
Chief Executive Officer
Jean-Marc Huët
Chief Financial Officer
Wim Dik Louise
Fresco
Ann Fudge Charles
Golden Byron Grote
Narayana Murthy Nyasulu Hixonia Kees Storm Jeroen van der Veer Paul Walsh