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Scale and geographic reach37.4% of group turnover Western Europe €12 billion turnover -1.9% underlying salesgrowth 30.3% of group turnover 2009 turnover €39.8 billion... ● Good broad-ba

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ABOUT UNILEVER

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About Unilever

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Unilever is one of the world’s leading suppliers of fast-moving consumer goods We aim to provide people the world over with products that are good for them and good for others.

Creating a better future every day

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Our vision

● We work to create a better

future every day

● We help people feel good, look good and get more out of life

with brands and services that are good for them and good for

others

● We will inspire people to take

small everyday actions that can add up to a big difference for the world

● We will develop new ways of

doing business that will allow us to double the size of our company while reducing our environmental impact

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264 manufacturing sites worldwide

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People are the heart

of our business.

Our people

● We aim to create an environment

in which all employees can fulfil their potential

● Unilever is one of the world’s most culturally diverse companies Our Board is made up of six

nationalities and the nine members

of the Unilever Executive come from six different countries

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Performance

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Scale and geographic reach

37.4% of group turnover

Western Europe

€12 billion turnover -1.9% underlying salesgrowth

30.3% of group turnover

2009 turnover €39.8 billion

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Good broad-based underlying sales

growth of 3.5%

Underlying volume growth of

2.3% – accelerating through the

year

Increased investment behind our

brands

Return to strategic acquisitions

including TIGI and Baltimor

Named International Supplier of

the Year by Tesco for the fourth

year running

Operational achievements in 2009

Sales growth 3.5%

Volume growth 2.3%

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Savoury, dressings and spreads

● Underlying sales growth of 5.3%

Ice cream and beverages

● Turnover of €7,753 million

● Underlying sales growth of 4.0%

Homecare & other

● Turnover of €6,968 million

● Underlying sales growth of 7.1%

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Unilever financial performance

* Continuing operations

* Restructuring, disposals and one-off items

** Continuing operations

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Strategic Focus

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Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth We will bring our wealth of knowledge and international expertise to the service

of local consumers – a truly multi-local multinational

Our long-term success requires a total commitment to exceptional standards of

performance and productivity, to working together effectively, and to a

willingness to embrace new ideas and learn continuously

To succeed also requires, we believe, the highest standards of corporate

behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact.

This is our road to sustainable, profitable growth, creating long-term value for

our shareholders, our people, and our business partners

Our corporate purpose

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Our ambition is to win share

and grow volume in every

category and country.

Unilever’s growth priorities

Winning with brands and

innovation

● Deliver superior products, design,

branding and marketing

● Bigger, better, faster innovations

● Appeal to more consumers across

needs and price points

Winning in the marketplace

● Lead market development

● Win with winning customers

● Drive return on brand support

● Agile, cost-competitive organisation

Winning with people

● Organisation and diverse talent pipeline ready to match our growth ambitions

● Performance culture which respects our values

● Leverage our operating framework for competitive advantage

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Our deep roots and early

engagement in D&E markets

give us invaluable consumer

insight:

● Understanding of the local

consumer

● Brands and products across a

wide range of income levels

● Critical mass on the ground

● Corporate reputation with local

stakeholders and talent pool

Leveraging our scale brings

us advantages over local competition:

● Global portfolio of brands and categories

● Dedicated R&D investment

● Shared values and standards

of behaviour

Local roots with global scale

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Of the 6.8 billion people in the world today, 5.9

billion live in developing and emerging markets

– countries such as Brazil, India and Indonesia

where Unilever has deep roots and a wide

presence We already reach many more

consumers than our competitors in these

Western Europe 38%

D&E 36%

Other developed 3%

North America 16%

Western Europe 30%

D&E 50%

Other developed 4%

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Categories, Brands and Regions

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Savoury, Dressings

& Spreads

Strong category positions

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● Managing the business

● Deploying brands and innovations

Regions and categories

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Unilever Foodsolutions is one of the world’s leading foodservice businesses.

● Works closely with customers, including caterers, restaurateurs and major hotel and fast-food chains, to create food solutions that help grow their business

● Operates in 68 countries worldwide, employing 4,700 people, including 230 chefs

● Holds leading positions in bouillons/bases, seasonings, sauces, soups, dressings, tea and desserts

● Unrivalled combination of:

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The Supply Chain

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€15.3 billion spent on raw materials

and packaging from over

10,000 suppliers in 2009

Raw materials and ingredients

Our share of world volume:

Preliminary data pending audit.

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264 manufacturing sites Continuous improvement in eco-efficiency in factories (1995–2009):

● 41% reduction in CO2 from energy

● 65% reduction in water use

● 73% reduction in total waste

Manufacturing

Preliminary data pending audit.

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Around one-fifth of Unilever’s sales are through ten major

retail chains.

Our products are sold in over

10 million small shops in

developing and emerging markets

50% of sales from developing and

emerging markets

Distribution and retailing

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Unilever manages a number of

partnerships globally.

Customer partnerships

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2 billion consumers use a Unilever

product on any day

Top 13 brands with combined sales

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Innovation

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Unilever is a world leader in research and development

(R&D).

Innovation driving growth 1

● €891 million invested in R&D in 2009

● At least 250 new patent

applications filed each year

● A portfolio of more than 20,000 patents and patent applications

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Competitive advantage through an integrated R&D

programme.

Innovation driving growth 2

● More than 6,000 R&D

professionals

● 6 strategic R&D laboratories delivering groundbreaking technologies

● 31 major development centres developing and implementing product innovations

● 92 locations around the globe with R&D teams implementing innovations in countries and factories

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Focused efforts that swiftly

bring bigger innovations to

market.

Innovation driving growth 3

Knorr Stock Pot

revolutionises bouillon

with a format that

provides a more

authentic bouillon

Small & Mighty

is the industry’s first super-concentrated liquid detergent, using one-third of the packaging, one-third of the water and one-third

of the transport of dilute liquids

Dove Body Wash

Uses proprietary NutriumMoisture technology, earning its scientifically-proven claim to provide

‘effective natural nourishment’

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Social and Environment

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Helping society through

our products and

programmes.

• 133 million people reached by Lifebuoy handwashing programmes since 2002

• 15 million people in 3 million

households in India provided with safe drinking water through Pureit

• 44% of our products in line with

internationally accepted guidelines for saturated and trans fats, sugar and salt

• Nearly 17 million school meals

delivered to 80,000 children in 2009 through our partnership with the World Food Programme

• 45,000 women entrepreneurs reach 3 million consumers in 100,000 Indian villages selling Unilever products door

to door

Social

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* Measured by tonne per production Preliminary data pending audit.

• We are committed to sourcing all palm oil from certified sustainable sources by 2015

• 15% of the tea we use globally is sourced from Rainforest Alliance CertifiedTM farms

• Over the period 1995–2009 we have achieved reductions of:

• 41% in CO2 emissions*

• 73% in total waste*

• 65% in water usage*

Eleven years as sector leader of

the Dow Jones Sustainability Indexes.

Our goal is to double the size of the business whilst

at the same time reducing our environmental

footprint This encompasses the whole value chain –

from the sourcing of raw materials through to

consumer use and disposal of our products

Environmental

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Working in partnership is crucial in

developing and delivering some of

our major sustainability

commitments

UN World Food Programme: to feed hungry children and improve their nutrition

World Heart Federation:

to promote heart health

Global Alliance for Improved Nutrition: to co-create new

approaches in food fortification to address malnutrition

FDI World Dental Federation: to improve oral health

Global Public-Private Partnership for

Handwashing with soap:

to promote good hygiene practice

UN Global Compact: to align business operations and strategies in the areas of human rights, labour, environment and anti-corruption

Our principal global partnerships are

with:

Working with others

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Structure

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Unilever was formed in 1930 from two

companies: Margarine Unie and Lever Brothers.

Legal structure and governance

Margarine Unie (Netherlands)

Lever Brothers (UK)

● It was a full business merger, operating

as a single business entity

● Two separate legal parent companies have been maintained:

o Unilever NV (Netherlands) and Unilever PLC (UK)

● This works through an equalisation agreement and other contracts between the two companies

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A global management team

Sandy Ogg

Chief HR Officer

Geneviève Berger

Chief R&D Officer

Michael Polk

President Global Foods, Home &

Personal Care

Harish Manwani

President Asia, Africa and Central

& Eastern Europe

Doug Baillie

President Western Europe

Dave Lewis

President Americas

Paul Polman

Chief Executive Officer

Pier Luigi Sigismondi

Chief Supply Chain Officer

Jean-Marc Huët

Chief Financial Officer

Keith Weed

Chief Marketing and

Communications Officer

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Board of Directors

Chairman

Michael Treschow

Paul Polman

Chief Executive Officer

Jean-Marc Huët

Chief Financial Officer

Wim Dik Louise

Fresco

Ann Fudge Charles

Golden Byron Grote

Narayana Murthy Nyasulu Hixonia Kees Storm Jeroen van der Veer Paul Walsh

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