TWO TYPES OF LEADERSHIPFormal Leadership The formal leader is the supervisor or manager appointed by the organization to be in change of the work group.. TRAIT THEORYAssumptions Peo
Trang 1LEADERSHIPManaging People And Organisations
Trang 2INTRODUCTION TO
LEADERSHIP
Leadership is the ability to get work done with & through others, while at the
same time winning their confidence, loyalty & willing cooperation
Trang 3TWO TYPES OF LEADERSHIP
Formal Leadership
The formal leader is the supervisor or manager appointed by the
organization to be in change of the work group
Their aim is to achieve the organizations objectives
Informal Leadership
Is chosen by the group itself.
They usually have good social & communication skills
They focus on the group’s need for affiliation, leadership & recognition.
Trang 4APPROACHES TO
UNDERSTANDING
LEADERSHIPTrait, Behavioural and Contingency
Trang 5TRAIT THEORY
Assumptions
People are born with inherited traits
Some traits are particularly suited to leadership
These traits may provide people with the potential for leadership, it is the capacity to create a vision and implement it that turns the potential into reality
People who make good leaders have the right (or sufficient) combination of trait
6 characteristics that differentiate leader from non-leaders.
Desire Drive
Intelligence
Honesty &
integrity
Confidence Job-relevant knowledge
Trang 6Self-BEHAVIOURS THEORY
Behavioral theories of leadership do not seek inborn traits or capacities Rather, they look at what leaders actually do
If success can be defined in terms of describable action, then it should be relatively
easy for other people to act in the same way
This is easier to teach and learn then to adopt the more ephemeral' traits’ or
‘capabilities’
Ohio State & Michigan Studies
The Michigan and Ohio State theories each attempt to isolate broad dimensions of leadership behavior
They have provided parishioners with information on what behaviors leaders
should possess
This has resulted in the establishment of training programs for leaders of various
levels
Trang 7MANAGERIAL GRID
Trang 8CONTINGENCY THEORIES OF
LEADERSHIP
Theories that seek to define leadership style and answer:
‘if’ this situation, ‘then’ this is the best style to
Trang 9FIEDLER’S CONTINGENCY MODEL
Assumptions
A certain leadership style should be most effective in different types of situation
Leaders do not readily change leadership styles
Matching the leader to the situation or changing the situation to make it favourable
to the leader is required
Trang 10HERSEY’S AND BLANCHARD’S
SITUATIONAL THEORY
Argues that successful leadership is achieved by selecting the right leadership style which is
contingent on the level of the followers’ readiness.
Acceptance: leadership effectiveness depends on whether followers accept or reject a leader.
Readiness: the extent to which followers have the ability and willingness to accomplish a specific task.
Leaders must relinquish control over and contract with followers as they become more competent.
Trang 11LEADER-PARTICIPATION MODEL
Posits that leader behavior must be adjusted to reflect the task structure whether it is routine, non-routine, or in between-based on a sequential set of rules (contingencies) for determining the form and amount of follower participation in decision making in a given situation
Vromm and Yettom
Trang 12PATH-GOAL THEORY
Path-goal theory that says it is a leader’s job to assist followers and to provide direction and support that are needed to attain goals
Trang 13LEADERSHIP IN BUSINESSThe Salvation Army, ANZ & Woolworths
Trang 14THE SALVATION ARMY
The administration of The Salvation Army is top-down and autocratic, in true military style, with all positions except that of General being held by appointment
There are three distinct levels of leadership
held within the Salvation Army:
Corps level
International level
Territorial level
Divisional level
Trang 15THE SALVATION ARMY
Despite the top-down – autocratic organisation style of the Salvation Army, the nature of Leadership held within the organisation corresponds with the Path-Goal theory of leadership
In regards to the leadership style of the Salvation Army, a values-based approach becomes the most relevant
The Salvation Army’s main value is to assist all people in need without regard to
nationality, race, belief, sexuality, ability, or judgement of behaviour Their
philosophy is that they can best express thier love for God by compassionately
reaching out to help people - following the Golden Rule –
"Do unto others as you would have others do unto you"
Trang 16THE SALVATION ARMY
1 The most important attribute is vision A leader must understand the big
picture and clearly enunciate the way it can be realised in terms that staff,
clients and the world at large can identify with
2 A leader must be prepared to allow mistakes to be made in the pursuit of the
shared vision Encourage expansionist activity rather than 'safe' repetition of
the 'known way'
3 Leadership also requires the development of staff to their full potential and
recognition of those who have reached a level of expertise they are prepared to work at for the foreseeable future
Trang 17 Both the leadership as traits and Leadership as behavior theory can be applied to the
management team of ANZ with certain aspects taking greater priority
Although the leadership as traits theory has holes such as theories which account
attributes such as height, sex and ethnicity to the integrity of the leader which is not always agreed upon, it is hard to argue against the fact that all 9 leaders of ANZ are middle aged
white men from the CEO to the Chief Risk Officer
It seems that those who don’t follow the trend in the leadership as traits theory tend to
have to work harder to achieve the same goals
Trang 18 ANZ like all other large businesses have decided upon Board Composition, Selection and Appointment Charter that potential candidates must satisfy Selection criteria include integrity, fitness and propriety, skills, experience, communication capabilities and community standing, all of which come under the traits or behavioral aspects
Shane Freeman the Group General Manager of People Capital and Breakout, follows the Path-Goal theory of leadership and could be accurately described as an Achievement oriented leader Shane as taken his approach of leadership away from the Directive, Supportive and Participative approach which does not fit ANZ structure in a practical sense due to the obvious changes in staff behavior such as reduced motivation and as a result productivity
Trang 19 Human Resource framing establishes the fact that sense is made through the emphasis of
an organisation as a family and the belief that the effect of an organisation’s actions on an individual is integral and must always be considered
As stated by Maslow this results in leadership where intrinsic (natural/fundamental)
motivation dominates and the leaders goals are to empower, mentor and inspire individuals This further contributes to family aspect and people believe it is in there best interest to make the organisation successful thus resulting in the individual’s goals being parallel to that of the company
Trang 20Woolworths Limited seeks to place emphasis on an organisations most valuabe rescource,
being people through constant Mentoring Woolworths sees this Mentor/Mentee relationship
as integral as constant guidance, performance review and training is engaged in
Model popular in US 40s-50s by Abraham Maslow through Motivation & Personality 1954
Trang 21 Symbolic framing reinforces the idea that sense is made through believing what is most
important is not an action but the meaning that is derived from it
Woolworths provides many examples of symbolic framing as strong leaders that lead by
example can be seen throughout the organisation There actions are also prominent throughout the company as Woolworths has various policies set to allow for senior management to interact with every level of staff
Company CEO Michael Luscombe is publicised to interact with all staff on a regular basis so that staff can follow is example and derive meaning from his actions