Student Guide - Sun Fire™ V480 and V880 Server Maintenance and Administration - Lab

Lab 1-1Exercise: Understanding the Sun Fire V480 Server System Layout ...Lab 1-2Preparation...Lab 1-2Task – Reviewing the Sun Fire V480 System Layout ...Lab 1-2Exercise Summary...Lab 1-4

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Sun Microsystems, Inc.

UBRM05-104

500 Eldorado Blvd Broomfield, CO 80021

U.S.A Revision A

Student Workbook

Sun Blade™ 1000 and 2000 Workstations and the Sun Fire™ 280R Server Maintenance and

Administration

WZT-4561

Sun Proprietary: Internal Use Only

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May 18, 2004 9:37 am

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Sun Proprietary: Internal Use Only

v

Table of Contents

About This Workbook Lab Preface-xiii

Course Goals Lab Preface-xiiiConventions Lab Preface-xivIcons Lab Preface-xivTypographical Conventions Lab Preface-xv

Sun Fire™ V480 Server Physical Overview Lab 1-1

Objectives Lab 1-1Exercise: Understanding the Sun Fire V480 Server

System Layout Lab 1-2Preparation Lab 1-2Task – Reviewing the Sun Fire V480 System

Layout Lab 1-2Exercise Summary Lab 1-4Exercise Solutions: Understanding the Sun Fire

V480 Server System Layout Lab 1-5Task – Reviewing the Sun Fire V480 Server

System Layout Lab 1-5

Sun Fire V880 Server Physical Overview Lab 2-1

System Layout Lab 2-2Preparation Lab 2-2Task – Reviewing the Sun Fire V880 Server

System Layout Lab 2-2Exercise Summary Lab 2-4Exercise Solutions: Understanding the Sun Fire

V880 Server System Layout Lab 2-5Task – Reviewing the Sun Fire V880 Server

System Layout Lab 2-5

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Sun Fire V480 Server Architectural Overview Lab 3-1

System Configuration Lab 3-2Preparation Lab 3-2Task – Reviewing the Sun Fire V480 Server

System Configuration Lab 3-2Exercise Summary Lab 3-4Exercise Solutions: Understanding the Sun Fire

V480 Server System Configuration Lab 3-5Task – Reviewing the Sun Fire V480 Server

System Configuration Lab 3-5

Sun Fire V880 Server Architectural Overview Lab 4-1

System Configuration Lab 4-2Preparation Lab 4-2Task – Reviewing the Sun Fire V880 Server

System Configuration Lab 4-2Exercise Summary Lab 4-4Exercise Solutions: Understanding the Sun Fire

V880 Server System Configuration Lab 4-5Task – Reviewing the Sun Fire V880 Server

System Configuration Lab 4-5

Sun Fire V480 Server FRU Replacement Procedures Lab 5-1

Objectives Lab 5-1Exercise: Removing and Replacing the Sun Fire

V480 Server Components Lab 5-2Preparation Lab 5-2Task 1 – Replacing the Front Panel Components Lab 5-2Task 2 – Replacing the PCI Side Components Lab 5-3Task 3 – Replacing the CPU Side Components Lab 5-3Task 4 – Replacing Miscellaneous Components Lab 5-4Task 5 – Reassembling the Sun Fire V480 Server Lab 5-4Exercise Summary Lab 5-5

Sun Fire V880 Server FRU Replacement Procedures Lab 6-1

Objectives Lab 6-1Exercise: Removing and Replacing Sun Fire V880

Components Lab 6-2Preparation Lab 6-2Task 1 – Replacing the Motherboard Side

Components Lab 6-3

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vii

Task 3 – Replacing Miscellaneous Components Lab 6-4Task 4 – Replacing Backplanes and Cables Lab 6-4Task 5 – Reassembling the Sun Fire V880 Server Lab 6-4Exercise Summary Lab 6-5

Power-On Self-Test Lab 7-1

Objectives Lab 7-1Exercise 1: Configuring the System Hardware to

View POST Output Lab 7-2Preparation Lab 7-2Task – Setting Up a console Session and

Viewing POST Output Lab 7-2Exercise 2: Configuring the System OpenBoot™

PROM to View POST Output Lab 7-3Preparation Lab 7-3Task – Configuring Parameters and Viewing

POST Output Lab 7-3Exercise 3: Viewing POST Results Lab 7-4Preparation Lab 7-4Task – Using theshow-post-results Command Lab 7-4Exercise 4: Performing Firmware Updates (Optional) Lab 7-5Preparation Lab 7-5Task – Updating the Firmware Lab 7-5Exercise Summary Lab 7-7Exercise 1 Solutions: Configuring the System

Hardware to View POST Output Lab 7-8Task – Setting Up a Console Session and

Viewing POST Output Lab 7-8Exercise 2 Solutions: Configuring the System

OpenBoot PROM to View POST Output Lab 7-9Task – Configuring Parameters and Viewing

POST Output Lab 7-9Exercise 3 Solutions: Viewing POST Results Lab 7-10Task – Using theshow-post-results Command Lab 7-10Exercise 4 Solutions: Performing Firmware Updates

(Optional) Lab 7-11Task – Updating the Firmware (Optional) Lab 7-11

OpenBoot™ PROM Lab 8-1

Objectives Lab 8-1Exercise 1: Gathering System Information Using

OpenBoot PROM Commands Lab 8-2Preparation Lab 8-2Task 1 – Gathering System Information Lab 8-2Task 2 – Examining Device Information Lab 8-3Task 3 – Configuring Environmental Variables Lab 8-5

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Exercise 2: Performing Hardware Tests Using theOBDiag Interface Lab 8-7Preparation Lab 8-7Task – Using OBDiag to Test Components Lab 8-7Exercise 3: Decoding Device Paths for Sun Fire V480

and V880 Servers Lab 8-9Preparation Lab 8-9Task 1 – Determining the Sun Fire V480 Server

Device Paths Lab 8-9Task 2 – Determining the Sun Fire V880 Server

Device Paths Lab 8-10Exercise Summary Lab 8-11Exercise 1 Solutions: Gathering System Information

Using OpenBoot PROM Commands Lab 8-12Task 1 – Gathering System Information Lab 8-12Task 2 – Examining Device Information Lab 8-13Task 3 – Configuring Environmental Variables Lab 8-15Exercise 2 Solutions: Performing Hardware Tests

Using the OBDiag Interface Lab 8-16Task – Using OBDiag to Test Components Lab 8-16Exercise 3 Solutions: Decoding Device Paths for Sun

Fire V480 and Sun Fire V880 Servers Lab 8-18Task 1 – Determining the Sun Fire V480 Server

Device Paths Lab 8-18Task 2 – Determining the Sun Fire V880 Server

Device Paths Lab 8-19

Solaris™ OS Support Utilities Lab 9-1

Objectives Lab 9-1Exercise 1: Gathering System Information for the

Sun Fire V480 Server Lab 9-2Preparation Lab 9-2Task 1 – Accessing the Sun Fire V480 Server Lab 9-2Task 2 – Gathering System Information Lab 9-2Task 3 – Performing Hot-Plug Operations Lab 9-3Exercise 2: Monitoring Environmental Conditions of

the Sun Fire V480 Server Lab 9-4Preparation Lab 9-4Task – Monitoring the Sun Fire V480 Server Lab 9-4Exercise 3: Gathering System Information for the Sun

Fire V880 Server Lab 9-5Preparation Lab 9-5Task 1 – Accessing the Sun Fire V880 Server Lab 9-5Task 2 – Gathering System Information Lab 9-6

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ix

Exercise 4: Monitoring Environmental Conditions of

the Sun Fire V880 Server Lab 9-8Preparation Lab 9-8Task – Monitoring the Sun Fire V880 Server Lab 9-8Exercise Summary Lab 9-9Exercise 1 Solutions: Gathering System Information

for the Sun Fire V480 Server Lab 9-10Task 1 – Accessing the Sun Fire V480 Server Lab 9-10Task 2 – Gathering System Information Lab 9-10Task 3 – Performing Hot-Plug Operations Lab 9-11Exercise 2 Solutions: Monitoring Environmental

Conditions of the Sun Fire V480 Server Lab 9-12Task – Monitoring the Sun Fire V480 Server Lab 9-12Exercise 3 Solutions: Gathering System Information

for the Sun Fire V880 Server Lab 9-13Task 1 – Accessing the Sun Fire V880 Server Lab 9-13Task 2 – Gathering System Information Lab 9-13Task 3 – Performing Hot-Plug Operations Lab 9-14Exercise 4 Solutions: Monitoring Environmental

Conditions of the Sun Fire V880 Server Lab 9-15Task – Monitoring the Sun Fire V880 Server Lab 9-15

Troubleshooting Lab 10-1

Objectives Lab 10-1Exercise 1: Troubleshooting a Failed Boot Lab 10-2Preparation Lab 10-2Task – Troubleshooting a Failed Boot Lab 10-2Exercise 2: Troubleshooting Power Problems

(Optional) Lab 10-4Preparation Lab 10-4Task – Troubleshooting a Server That Fails to

Power Up (Optional) Lab 10-4Exercise 3: Troubleshooting Memory Problems Lab 10-6Preparation Lab 10-6Task – Troubleshooting a Server That Has a

Memory Problem Lab 10-6Exercise 4: Troubleshooting Boot Disk Problems Lab 10-8Preparation Lab 10-8Task – Troubleshooting a Server That Has a

Disk Problem Lab 10-8Exercise 5: Troubleshooting Fibre Channel Disk

Problems (Optional) Lab 10-10Preparation Lab 10-10Task – Troubleshooting a Server That Has a

Fibre Channel Disk Problem (Optional) Lab 10-10

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Exercise 6: Troubleshooting Environmental IssuesUsing the Solaris OS and OpenBoot PROM(Optional) Lab 10-12Preparation Lab 10-12Task – Troubleshooting a Server Using the

Solaris OS and OpenBoot PROM (Optional) Lab 10-12Exercise 7: Answering Quiz Questions Lab 10-14Preparation Lab 10-14Task – Completing a Quiz Lab 10-14Exercise Summary Lab 10-16Exercise 7 Solutions: Answering Quiz Questions Lab 10-17Task – Completing a Quiz Lab 10-17

Remote Support and Monitoring Lab 11-1

Objectives Lab 11-1Exercise 1: Understanding Remote Support and

Monitoring Lab 11-2Preparation Lab 11-2Task – Reviewing Remote Support and

Monitoring Lab 11-2Exercise 2: Administering RSC Subcommands

Remotely Lab 11-4Preparation Lab 11-4Task – Resetting the RSC Remotely Lab 11-4Exercise 3: Installing a Sun Workstation as a System

Console Lab 11-8Preparation Lab 11-8Task – Installing, Configuring, and Testing a Sun

Workstation as a Console Lab 11-8Exercise 4: Installing a Console Connection Using

an NTS (Optional) Lab 11-9Preparation Lab 11-9Task – Installing, Configuring, and Testing a

Console Connection Using an NTS (Optional) Lab 11-9Exercise 5: Installing the RSC Configuration Script Lab 11-10Preparation Lab 11-10Task – Installing, Configuring, and Testing the

RSC Configuration Script Lab 11-10Exercise Summary Lab 11-12Exercise 1 Solutions: Understanding Support and

Monitoring Lab 11-13Task – Reviewing Remote Support and

Monitoring Lab 11-13

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xi

Exercise 2 Solutions: Administering RSC

Subcommands Remotely Lab 11-15Task – Resetting the RSC Remotely Lab 11-15Exercise 3 Solutions: Installing a Sun Workstation

as a System Console Lab 11-18Task – Installing, Configuring, and Testing a

Sun Workstation as a System Console Lab 11-18Exercise 4 Solutions: Installing a Console Connection

Using an NTS (Optional) Lab 11-19Task – Installing, Configuring, and Testing a

Console Connection Using an NTS (Optional) Lab 11-19Exercise 5 Solutions: Installing the RSC

Configuration Script Lab 11-20Task – Installing, Configuring, and Testing

the RSC Configuration Script Lab 11-20

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Note – Indicates additional information that can help students but is not

crucial to their understanding of the concept being described Studentsshould be able to understand the concept or complete the task withoutthis information Examples of notational information include keywordshortcuts and minor system adjustments

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About This Workbook Lab Preface-xv

Typographical Conventions

Courieris used for the names of commands, files, directories,

programming code, and on-screen computer output; for example:

Usels -alto list all files

system% You have mail

Courier boldis used for characters and numbers that you type; forexample:

To list the files in this directory, type:

# ls

Courier italicsis used for variables and command-line placeholdersthat are replaced with a real name or value; for example:

To delete a file, use thermfilenamecommand

Courier italic boldis used to represent variables whose values are to

be entered by the student as part of an activity; for example:

Typechmod a+rwx filenameto grant read, write, and executerights forfilenameto world, group, and users

Palatino italics is used for book titles, new words or terms, or words that

you want to emphasize; for example:

Read Chapter 6 in the User’s Guide.

These are called class options.

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Exercise: Understanding the Sun Fire V480 Server System Layout

In this exercise, you answer questions about the physical layout of theSun Fire V480 server

Preparation

Use the information presented in the TechTalk to complete this lab

Task – Reviewing the Sun Fire V480 System Layout

The following questions review the system layout of the Sun Fire V480server

1 (True or false) To install the Sun Fire V480 server into a four-postrack, a separate rack-mount kit is required

2 Pressing and releasing the power button while the system control

keyswitch is in the Normal position has what effect?

_

3 The Sun Fire V480 server supports a maximum of _ internalFC-AL disk drives

5 (True or false) The fan trays and power supplies of the Sun Fire V480server are hot-swappable components

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Sun Fire™ V480 Server Physical Overview Lab 1-3

6 Based purely on physical inspection of the server, how would anadministrator identify a particular Sun Fire V480 server from otherservers within the same rack or even the same data center?

_

7 Complete Table 1-1

Table 1-1 LEDs, Icons, and Descriptions

Name Icon Description

Locator ● Activated by a Solaris Operating

System (Solaris OS), RSC, or _ software command

● Used to help locate the server,particularly if it is in a rack withother servers

● to bluish in color

_

● Illuminates whenever there is asystem fault is generated byhardware or software Thesefailures can include DC-to-DCconverter failures,

over-temperature conditions, orfan failures

● Illuminates with the LED that isassociated with a failed part

● in color

Power/OK ● Illuminates continuously while the

server is

● in color

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Exercise Summary

?

!

Discussion – Take a few minutes to discuss what experiences, issues, or

discoveries you had during the lab exercise

● Experiences

● Interpretations

● Conclusions

● Applications

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Exercise Solutions: Understanding the Sun Fire V480 Server System Layout

Sun Proprietary: Internal Use Only Sun Fire™ V480 Server Physical Overview Lab 1-5

Exercise Solutions: Understanding the Sun Fire V480

Server System Layout

The following pages provide solutions to the exercise questions

Task – Reviewing the Sun Fire V480 Server System Layout

1 (True or false) To install the Sun Fire V480 server into a four-postrack, a separate rack-mount kit is required

True

2 Pressing and releasing the power button while the system control

keyswitch is in the Normal position has what effect?

This action causes a graceful shutdown of the server.

3 The Sun Fire V480 server supports a maximum of _ internalFC-AL disk drives

False – Only the power supplies are hot swappable.

6 Based purely on physical inspection of the server, how would anadministrator identify a particular Sun Fire V480 server from otherservers within the same rack or even the same data center?

By activating the blue Locator LED

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Locator ● Activated by a Solaris OS, RSC, or

Sun™ Management Center software

command

● Used to help locate the server,particularly if it is in a rack withother servers

● White to bluish in color.

Fault ● Illuminates whenever there is a

system fault generated byhardware or software This caninclude DC-to-DC converterfailures, over-temperatureconditions, or fan failures

● Illuminates with the LEDassociated with a failed part

● Amber in color.

Power/OK ● Illuminates continuously while the

server is powered on.

● Green in color.

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In this exercise, you answer questions regarding the physical layout of theSun Fire V880 server

Preparation

The following questions review system layout for the Sun Fire V880server

1 How many different system fans are there? What are they?

_

2 (True or false) With the redundant cooling option, both the primaryand secondary fans operate at full speed under normal operatingconditions

3 Pressing and holding the power button for five seconds causes whatevent to occur?

_

4 (True or false) The Sun Fire V880 server requires three powersupplies to operate at all times

5 (True or false) Air flow in the Sun Fire V880 server is from the top ofthe server down

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Sun Fire V880 Server Physical Overview Lab 2-3

6 How would you force the server to perform power-on self-test(POST) and OBDiag testing upon a subsequent reset without

changing any OpenBoot™ programmable read-only memory

(PROM) parameters?

_

● _ to indicate a serioussystem fault

● One or more icons in the displaypanel may also illuminate to indicatethe specific nature and location of thefault

● Illuminates to indicate a serious disk

subsystem fault

● One or more disk LEDs may also belit at the front of the disk cage toindicate the source of the fault

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Exercise Summary

?

!

● Experiences

● Interpretations

● Conclusions

● Applications

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Sun Proprietary: Internal Use Only Sun Fire V880 Server Physical Overview Lab 2-5

Server System Layout

The following pages provide solutions to the exercise questions

1 How many different system fans are there? What are they?

Three – PCI, Schizo, and central processing unit (CPU) fan trays

2 (True or false) With the redundant cooling option, both the primaryand secondary fans operate at full speed under normal operatingconditions

False

3 Pressing and holding the power button for five seconds causes whatevent to occur?

Immediate power-off of the system

4 (True or false) The Sun Fire V880 server requires three powersupplies to operate at all times

False – Although three power supplies are shipped, only two are required at all times.

5 (True or false) Air flow in the Sun Fire V880 is from the top of themachine down

False – Airflow is from the front to the rear.

6 How would you force the server to perform POST and OBDiagtesting upon a subsequent reset without changing any OpenBootPROM parameters?

By setting the keyswitch to Diag-Mode

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Power/OK ● Illuminates when the system power is

on

OK-to-Remove ● Illuminates to indicate that an

internal hot-pluggable component is

ready for removal

System Fault ● Illuminates to indicate a serious

system fault

● One or more icons in the displaypanel may also illuminate to indicatethe specific nature and location of thefault

Disk Fault ● Illuminates to indicate a serious disk

subsystem fault

● One or more disk LEDs may also belit at the front of the disk cage,indicating the source of the fault

Power Fault ● Illuminates to indicate a serious power

subsystem fault.

● One or more power supply LEDs mayalso be lit on the system rear panel

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Exercise: Understanding the Sun Fire V480 Server System Configuration

In this exercise you answer questions about the system configuration ofthe Sun Fire V480 server

Preparation

Task – Reviewing the Sun Fire V480 Server System Configuration

The following questions review the system configuration of the Sun FireV480 server

1 What is the maximum number of power supplies that can beinstalled in a Sun Fire V480 server?

4 What type of disks are used for internal storage?

a SCSI

b FC

c IDE

d None of the above

5 What is the maximum number of internal disk drives supported on aSun Fire V480 server?

_

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Sun Fire V480 Server Architectural Overview Lab 3-3

6 How many PCI slots are available on the Sun Fire V480 server? _

7 How many on-board 10/100/1000-Mbyte Ethernet connections doesthe Sun Fire V480 server support?

c None of the above

11 As part of the RAS package, the Sun Fire V480 server offers severaldifferent methods of system diagnostics and testing List them

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Exercise Summary

?

!

● Experiences

● Interpretations

● Conclusions

● Applications

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Exercise Solutions: Understanding the Sun Fire V480 Server System Configuration

Sun Proprietary: Internal Use Only Sun Fire V480 Server Architectural Overview Lab 3-5

Server System Configuration

The following pages provide solutions for the exercise questions

The following questions review the system configuration for the Sun FireV480 server:

1 What is the maximum number of power supplies that can beinstalled in a Sun Fire V480 server?

The Sun Fire V480 server requires only one power supply The second power supply is used for N+1 redundancy.

2 What is the maximum number of CPU/memory modules that can beinstalled in a Sun Fire V480 server?

The Sun Fire V480 server can handle up to two CPU/memory boards.

3 How many DIMMs are in a memory group?

There are four DIMMs in a memory group.

a SCSI

b FC

c IDE

d None of the above

Two internal FC-AL disk drives are supported on Sun Fire V480 server.

6 How many PCI slots are available on the Sun Fire V480 server?

There are six PCI expansion slots available.

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7 How many on-board 10/100/1000 Mbyte Ethernet connections doesSun Fire V480 server support?

9 The Sun Fireplane interconnect bus normally operates at 150 MHz

on the Sun Fire V480 server

10 The Sun Fire V480 server can support _ loops on its internaldisks

a 1

b 2

c None of the above

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In this exercise, you answer questions about the architecture of theSun Fire V880 server

Preparation

The following questions review the system configuration of the Sun FireV880 server

1 How many power supplies are required in a Sun Fire V880 server? _

d None of the above

_

6 How many PCI slots are available on the Sun Fire V880 server? _

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Sun Fire V880 Server Architectural Overview Lab 4-3

7 (True or false) The Sun Fire V880 server supports a diskette diskdrive

8 (True or false) The Sun Fire V880 server can be rack mounted

9 (True or false) The UltraSPARC III+ processor does not resolveearlier problems by providing on-board error correcting code (errordetection and correction)

10 The Sun Fireplane interconnect bus normally operates at _ MHz

11 The Sun Fire V880 server can support _ loops on its internaldisks

a 1

b 2

c None of the above

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Exercise Summary

?

!

● Experiences

● Interpretations

● Conclusions

● Applications

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Sun Proprietary: Internal Use Only Sun Fire V880 Server Architectural Overview Lab 4-5

Server System Configuration

The following pages provide solutions for the exercise

The following questions:

1 How many power supplies are required in a Sun Fire V880 server?

Two power supplies are required, however the standard/base configuration now ships with three.

The Sun Fire V880 server can hold a maximum of four CPU/memory modules.

3 How many DIMMs are in a memory group?

There are four DIMMs in a memory group.

a SCSI

b FC

c IDE

d None of the above

The Sun Fire V880 server supports a maximum of 12 disk drives, 6 on the standard backplane, with 6 more on an expansion backplane.

6 How many PCI slots are available on the Sun Fire V880 server?

There are nine PCI slots available.

7 (True or false) Sun Fire V880 server supports a diskette disk drive

False

8 (True or false) Sun Fire V880 server can be rack mounted

True

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9 (True or false) The UltraSPARC III+ processor does not resolveearlier problems by providing on-board error correcting code (errordetection and correction)

False

10 The Sun Fireplane interconnect bus normally operates at 150 MHz

11 Sun Fire V880 server can support _ loops on its internaldisks

a 1

b 2

c None of the above

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