Student Guide - Sun Fire™ Midrange Server Maintenance - Slide

Course GoalsUpon completion of this course, you should be able to:• Locate online resources for the Sun Fire™ midrange server product line, which includes the followingservers: • Sun Fir

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Sun Fire™ Midrange Server

Maintenance

SM-340

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Sun Fire™ Midrange Server Maintenance iv

About This Course Preface-xiv

Course Goals Preface-xv Course Map Preface-xvii Topics Not Covered Preface-xviii How Prepared Are You? Preface-xix Introductions Preface-xx Icons Preface-xxi Typographical Conventions Preface-xxii Additional Conventions Preface-xxiv

Introducing the Sun Fire™ Midrange Servers 1-1

Objectives 1-2 Relevance 1-3 Sun Fire Midrange Server Product Goals 1-4 Finding Sun Fire Midrange Server Information 1-8 Sun Fire Midrange Server Models 1-9 Sun Fire V1280/E2900 Server 1-10 Sun Fire 3800 Server 1-11 Sun Fire 4800/E4900 Server 1-12 Sun Fire 4810 Server 1-13 Sun Fire 6800/E6900 Server 1-14 Sun Fire E7900 Server Cluster Interconnect 1-15 Sun Fire Midrange Server I/O Support 1-16 Sun Fire Midrange Server Features 1-17 System Controllers 1-18 Platform Segmentation and Dynamic System Domains 1-19

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Multipathed I/O 1-20 Dynamic Reconfiguration (DR) 1-21 Platform Startup and Shutdown 1-22

Field-Replaceable Units 2-1

Objectives 2-2 Relevance 2-4 Administrative and Service Overview 2-5 Sun Fire System Field-Replaceable Units 2-7 FRU Administration 2-11 Sun Fire V1280/E2900 Server IB System Controller Board 2-14 Sun Fire Midrange Server System Controller Board 2-15 System Controller Physical Locations 2-17 Sun Fire V1280/E2900 Server IB_SSC SC Board Faceplate 2-22 Sun Fire Midrange Server System Controller Board Faceplate 2-23 Sun Fire Midrange Server SC Board LED Definitions 2-24 Sun Fire V1280/E2900 Server System Boards 2-25 Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 Server System Boards 2-27 Memory Configuration Rules 2-28 CPU and Memory Locations 2-29 Processor Memory Group Bank Assignments 2-30 Sun Fire V1280/E2900 Server System Board Slot Assignments 2-31 Sun Fire 3800 System Board Slot Assignments 2-32 Sun Fire 4810 and 4800/E4900 Server System Board Assignments 2-33 Sun Fire 6800/E6900 Server System Board Slot Assignments 2-34 System Board LEDs 2-35 Sun Fire Midrange I/O Assemblies 2-36 Sun Fire V1280/E2900 Server Six-Slot PCI IB_SSC Assembly 2-37 Sun Fire 4800/E4900, 4810, and 6800/E6900 Server Four-Slot cPCI I/O Assembly 2-38 Sun Fire 3800 Server Six-Slot cPCI I/O Assembly 2-39

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Sun Fire™ Midrange Server Maintenance vi

Sun Fire 4800/E4900, 4810, and 6800/E6900 Server Eight-Slot PCI I/O Assembly 2-40 Sun Fire V1280/E2900 Server I/O Assembly Location 2-41 Sun Fire 3800 Server I/O Assembly Locations 2-42 Sun Fire 4800/E4900 Server I/O Assembly Locations 2-43 Sun Fire 4810 Server I/O Assembly Locations 2-44 Sun Fire 6800/E6900 Server I/O Assembly Locations 2-45 Eight-Slot PCI I/O Assembly Slot Locations and LEDs 2-46 Eight-Slot Assembly Electrical Characteristics 2-47 Six-Slot cPCI I/O Assembly Slot Locations and LEDs 2-48 Six-Slot cPCI I/O Slot Electrical Characteristics 2-49 Four-Slot cPCI I/O Assembly Slot Locations and LEDs 2-50 Four-Slot cPCI I/O Slot Electrical Characteristics 2-51 PCI and cPCI I/O Adapters 2-52 Sun Fire V1280/E2900 Server Sun Fireplane Switchboard 2-54 Sun Fire 4800/E4900, 4810, and 6800/E6900 Server Sun Fireplane Switchboard 2-55 Sun Fireplane Switchboard Physical Locations 2-56 Sun Fireplane Switchboard LEDs 2-58 Sun Fire V1280/E2900 Server Baseplane 2-59 System Configuration Card Reader (SCCR) 2-60 Sun Fire 6800/E6900 Server Centerplane and ID Board (Front View) 2-61 Sun Fire 6800/E6900 Server Centerplane and ID Board (Rear View) 2-62

ID Board 2-63 Replacing a Centerplane or ID Board 2-65

ID Board MAC Addresses 2-66

AC Power Distribution 2-67 Sun Fire 4810 and 4800/E4900 Server AC Component Locations 2-69 Sun Fire 6800/E6900 Server AC Component Locations 2-70 RTU and RTS 2-71 Redundant Transfer Unit Panel 2-72 Redundant Transfer Unit LED Functions 2-73

AC Input Box 2-74

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DC Power Distribution 2-75 Sun Fire V1280/E2900 Server DC Power Distribution 2-76 Sun Fire 3800 Server DC Power Distribution 2-77 Sun Fire 4800/E4900 Server DC Power Distribution 2-78 Sun Fire 4810 Server DC Power Distribution 2-79 Sun Fire 6800/E6900 Server DC Power Distribution 2-80 Power Grid Slot Assignments 2-81

DC Power Supplies 2-82

DC Power Supply Locations 2-83 Sun Fire Midrange Server Fan Trays and Blower Assemblies 2-88 Fan Tray Locations 2-89 Fan Tray Assembly LEDs 2-94 FrameManager Cable Diagram 2-95 FrameManager Cap Front Panel 2-96 Sun StorEdge™ D240 Media Tray 2-97 Sun StorEdge D240 Media Tray Rear Panel 2-98 Full-Bus Configuration SCSI ID Assignments 2-99 Full SCSI Bus Configuration Options 2-100 Split SCSI Bus 2-101 Typical Split SCSI Bus SCSI ID Assignments 2-102 Sun StorEdge D240 Media Tray Status LEDs 2-103 Media Tray Status LED Descriptions 2-104 Media Tray Power Supply LEDs 2-105 Media Tray Power Supply LED States 2-106 Installing the Administration Console 2-107 System Controller Patch Panel 2-108 Accessing the Platform Shell 2-109 Sun Fire Midrange Server Installation 2-110 Rackmounting an Additional Sun Fire 3800 and 4800/E4900 Server 2-111

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Sun Fire™ Midrange Server Maintenance viii

Platform Assessment and Management 3-1

Objectives 3-2 Relevance 3-6 Sun Fire V1280/E2900 Server Platform Assessment and Management 3-7 Lights-Out Management (LOM) 3-8 LOM Shell 3-9 LOM Shell Commands 3-10 The help Command 3-11 Connecting to the LOM Shell 3-12 The shownetwork Command 3-13 The setupnetwork Command 3-14 The logout Command 3-15 Navigating Between Shell Environments on the Sun Fire V1280/E2900 Server 3-16 The showescape Command 3-17 The password Command 3-18 The showsc Command 3-19 The setupsc command 3-20 Managing the LOM Time-of-Day (TOD) 3-22 The bootmode Command 3-23 LOM Platform Monitoring Functions 3-24 The showboards Command 3-25 The showcomponent Command 3-31 The inventory Command 3-34 The showenvironment Command 3-35 The history Command 3-36 The showlogs Command 3-37 The showlocator Command 3-38 Sun Fire V1280/E2900 Server Power Operations 3-39 LOM poweron Command 3-40 LOM shutdown Command 3-41

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LOM poweroff Command 3-42 Power-Cycling the Sun Fire V1280/E2900 Server Using the Power Rocker Switch 3-43 Power-Cycle Operations 3-45 Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 Server Platform Assessment and

Management 3-46 Platform Shell Commands 3-47 The help Command 3-48 Connecting to the System Controller Shells 3-49 Initiate a Remote Connection With SSH 3-50 Initiate a Remote Connection With Telnet 3-51 Navigating Between Shells on the Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900

Servers 3-52 Managing Shell Passwords 3-53 Console Command Considerations 3-54 Platform and System Controller Configuration 3-56 Configuring the Platform TOD 3-59 Viewing System Controller Details 3-60 Viewing the SC Message Logs 3-61 Viewing System Controller Connections 3-62 Viewing System Controller Command History 3-63 System Controller Management 3-64 System Controller Configuration 3-65 Rebooting the System Controller 3-66 System Controller Failover 3-69 System Controller Failover Prerequisites 3-70 Failover 3-71 Controlling System Controller Failover Behavior 3-72 Determining the System Controller Failover State 3-76 Platform Assessment 3-77 Assessing the Platform Configuration 3-78 The showplatform Command 3-79

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Sun Fire™ Midrange Server Maintenance x

Viewing Platform Component Status 3-84 The showboards Command 3-85 Viewing Platform Component Details 3-91 The showcomponent Command 3-92 Powering On and Off System Components 3-95 Updating the Platform Firmware 3-96 Using the Root or a User Account to Flash Update the System 3-97 Introducing Segments and Domains 3-99 Segments 3-100 Domains 3-101 Sun Fire 6800/E6900 Servers Configured With Four Domains 3-102 Server Configuration Domain IDs 3-103 Segment and Domain Configurations 3-105 Domain Access Control List (ACL) 3-107 Configuring ACLs 3-108 Viewing ACLs 3-109 Starting, Stopping, and Power-Cycling Domains 3-110 Introducing Device Configuration 3-111 OpenBoot PROM Capabilities 3-113 Device Tree 3-115 Sun Fire V1280/E2900 Server Device Tree Components 3-116 Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 Server Device Tree Components 3-117 Mapping Node Devices 3-118 CPU and Memory AID Assignments 3-121 Mapping I/O Devices 3-122 Decoding IOC AID 3-124 IOC AID Assignments 3-126 IOC PCI Bus Offset 3-127 Device Number 3-128 Sun Fire V1280/E2900 Server Six-Slot PCI Chassis 3-129 Sun Fire 4800/E4900, 4810, and 6800/E6900 Server Eight-Slot PCI Chassis 3-130

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Sun Fire 3800 Server Six-Slot cPCI Chassis 3-131 Sun Fire 4800/E4900, 4810, and 6800/E6900 Server Four-Slot cPCI Chassis 3-132

Troubleshooting the Sun Fire Midrange Servers 4-1

Objectives 4-2 Relevance 4-6 Additional Resources 4-7 Operational Overview 4-9 Sun Fireplane Interconnect Operational View 4-10 Functionality 4-11 Snoopy Bus Architecture 4-12 Sun Fire Servers’ Logical Architecture 4-13 Sun Fire 6800/E6900 Server Crossbar Configuration 4-14 UltraSPARC IV Processor Chip Block Diagram 4-15 System Board Logical Block Diagram 4-16 IB_SSC PCI I/O Assembly Logical Block Diagram 4-17 Eight-Slot PCI I/O Assembly Logical Block Diagram 4-18 Compact PCI I/O Assemblies 4-19 Four-Slot cPCI I/O Assembly Logical Block Diagram 4-20 Six-Slot cPCI I/O Assembly Logical Block Diagram 4-21 Sun Fireplane Interconnect 4-22 Address Interconnect Levels 4-23 Data Interconnect Levels 4-24 System Controller Interconnect Logical Block Diagram 4-25 Sun Fire V1280/E2900 Server System Controller Logical Block Diagram 4-26 Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 Server System Controller Block

Diagram 4-27 Boot Bus Controller (SBBC) ASIC 4-28 System Data Controller (SDC) Console Bus Connections 4-29 Basic Clock Distribution 4-30

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Sun Fire™ Midrange Server Maintenance xii

Fault Analysis Method 4-31 Eight Steps of Fault Analysis and Diagnosis 4-32 Sun Fire Midrange Server Fault Analysis Methodology 4-33 Rule of Three Fault Isolation 4-36 Gathering Background Information 4-37 Error Repositories and Commands 4-38 Sun Explorer Software Data Collector 4-40 Running Sun Explorer Software on the Sun Fire Midrange Server 4-41 Viewing a Sun Explorer Software Capture 4-42 Interpreting Sun Fire Midrange Server LEDs 4-43 LED Status Code Summary 4-44 Testing the Platform 4-50 OpenBoot PROM Commands 4-51 POST on the Sun Fire V1280/E2900 Server 4-55 Controlling System Controller POST Behavior 4-56 Controlling OpenBoot PROM POST Behavior 4-57 POST on the Sun Fire 3800, 4800/E4900, 4810, and 6800/E6900 Servers 4-59 DIMM Memory Errors 4-63 Controlling System Controller POST Behavior 4-69 System Controller testboard Command 4-70 Sun Fire Interconnect Link Errors 4-71 Identifying Suspect FRUs From Error Messages 4-72 Data Parity Coverage From CPU to CPU Through Memory 4-75 Parity Detection in the Address Network 4-76 Parity Protection for Address Interconnects 4-77 Error Correcting Code Errors 4-78 ECC Error Types 4-80 ECC Error Persistence 4-81 Console Port Errors 4-82 Environmental Errors 4-83 Enhanced Availability Features Implemented in Firmware Update 5.15.3 4-84

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Diagnosis Engines 4-86 Auto-Diagnosis (AD) Engine 4-87 Fault Event and Error Reporting 4-89

AD Engine Logs and Records 4-90 Decoding AD Engine Diagnosis Messages 4-91 Viewing AD Engine Diagnosis Messages 4-92 Automatic Restoration of Stopped Domains 4-95 Identifying Disabled Components 4-97 Sun Fire Midrange Server Blacklisting 4-98 Blacklisting Components 4-100 Managing the Blacklist on Sun Fire V1280/E2900 Server 4-101 The setls Command 4-102 Domain Shell Operating Messages 4-103 Recovering From a Hung Domain 4-105 Verifying the Recovery 4-106 Collecting Data 4-107 Obtaining a Solaris OS Core File 4-111 Obtaining Registers 4-114

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Course GoalsUpon completion of this course, you should be able to:

• Locate online resources for the Sun Fire™ midrange

server product line, which includes the followingservers:

• Sun Fire V1280 server and Sun Fire E2900 server

• Sun Fire 3800 server

• Sun Fire 4800 server and Sun Fire E4900 server

• Sun Fire 4810 server

• Sun Fire 6800 server and Sun Fire E6900 server

• Describe the server configuration and key features ofeach model in the Sun Fire midrange server line

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Sun Fire™ Midrange Server Maintenance Preface, slide xvi of xxiv

Course Goals

• Configure the Sun Fire midrange server platforms

• Perform system maintenance-related activities on theSun Fire midrange servers

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Course Map

Sun Fire™ Midrange Introduction

Sun Fire Midrange Server Configuration

Sun Fire Midrange Server Troubleshooting

Introducing the

Field-Replaceable Units

Troubleshooting the Servers

Sun Fire™ Midrange Servers

and Management

Sun Fire Midrange Platform Assessment

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Sun Fire™ Midrange Server Maintenance Preface, slide xviii of xxiv

Topics Not Covered

• Solaris™ Operating System (Solaris OS)

administration – Covered in SA-118: Fundamentals of

Solaris™ Operating Environment for System Administrators

• Sun Fire workgroup servers – Covered in SM-258: Sun

Fire™ Workgroup Server Maintenance and Administration

• Sun Fire high-end servers – Covered in ES-421: Sun

Fire™ 15K/12K Server Administration

• Storage maintenance – Covered in ES-255: Sun Storage

System Administration

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How Prepared Are You?

To be sure you are prepared to take this course, can you

answer yes to the following questions?

• Can you create and edit text files using a text editor?

• Can you use a World Wide Web (WWW) browser?

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Sun Fire™ Midrange Server Maintenance Preface, slide xx of xxiv

Introductions

• Name

• Company affiliation

• Title, function, and job responsibility

• Experience related to topics presented in this course

• Reasons for enrolling in this course

• Expectations for this course

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IconsAdditional resourcesDiscussion

NoteCaution

?

!

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Sun Fire™ Midrange Server Maintenance Preface, slide xxii of xxiv

Typographical Conventions

directories, programming code, programmingconstructs, and on-screen computer output

• Courier bold is used for characters and numbersthat you type, and for each line of programming codethat is referenced in a textual description

• Courier italic is used for variables and

command-line placeholders that are replaced with areal name or value

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Typographical Conventions

whose values are to be entered by the student as part of

an activity

• Palatino italic is used for book titles, new words or

terms, or words that are emphasized

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Sun Fire™ Midrange Server Maintenance Preface, slide xxiv of xxiv

• Methods are not followed by parentheses unless a

formal or actual parameter list is shown

• Line breaks occur where there are separations,

conjunctions, or white space in the code

• If a command on the Solaris OS is different from theMicrosoft Windows platform, both commands areshown

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Module 1

Introducing the Sun Fire™ Midrange

Servers

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Sun Fire™ Midrange Server Maintenance Module 1, slide 2 of 22

Objectives

• List the functional goals of the Sun Fire™ midrangeserver product line

• Locate Sun Microsystems web sites containing

important Sun Fire midrange server information

• List the server models that comprise the Sun Fire

midrange server product line

• Identify the input and output (I/O) components thatthe Sun Fire midrange servers support

• Describe the key features of each Sun Fire midrangeserver model

• Power on and off each Sun Fire midrange server

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• Which Sun Fire midrange server models are available?

• How is each Sun Fire midrange server model used?

• What are the key features of each Sun Fire midrangeserver model?

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Sun Fire Midrange Server Product Goals

• Sun Fire midrange server products are a family of

symmetric-memory multiprocessor (SMP) systems

• They are binary-compatible servers for mission-criticaland high-performance computing applications

• They include many reliability, availability, and

serviceability (RAS) features

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Reliability is defined as a measure of how dependable a system

is after you actually use it More importantly, it is also defined

as how intact your data is as it travels from component to

component Reliability features are provided in the Sun Firemidrange server line:

• Parity and error checking code (ECC) technologies

• Power-on self-test (POST)

• Application-specific integrated-circuit built-in self-test(ASIC BIST)

• Environmental monitoring

• Automatic system reconfiguration (ASR)

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Availability is defined as up-time, which is the amount of time

a system is available for processing transactions Availabilityfeatures are provided in the Sun Fire midrange server line:

• Redundancy (N + 1)

• Environmental monitoring

• Dynamic reconfiguration

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Serviceability is defined as the ease in which a system might be

serviced Serviceability features are provided in the Sun Firemidrange server line:

• Hot-plug and hot-swap components

• Remote administration

• Minimal tool requirements

• Reduced field-replaceable unit (FRU) list

• Keyed components

• OK to Remove light-emitting diode (LED) indicators

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Finding Sun Fire Midrange Server

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Sun Fire Midrange Server Models

Sun Fire 6800/E6900 server

Sun Fire V1280/E2900

server

Sun Fire 4810 server Sun Fire 4800/E4900

server

Sun Fire 3800 server

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Sun Fire V1280/E2900 Server

• The Sun Fire V1280/E2900 servers have features fromthe Netra™ server class and Sun Fire 4800/E4900 and

4810 midrange servers It also incorporates RASfeatures

• The Sun Fire V1280/E2900 servers are highly available,four- to twelve-processor compact servers

• Up to two Sun Fire V1280/E2900 servers can be

mounted in a standard enterprise rack

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Sun Fire 3800 Server

• The Sun Fire 3800 server is a service provider platformthat is a data-center cabinet or rack-mounted, highlyavailable, compact server

• The Sun Fire 3800 server supports two to eight

processors

• Up to three Sun Fire 3800 servers can be mounted in astandard enterprise rack

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Sun Fire 4800/E4900 Server

• The Sun Fire 4800/E4900 servers are highly available,flexible standalone or rack-mounted two- to

twelve-processor servers

• They deliver mainframe-class availability and have

resource management features

• They are ideal for use as an application, computer, orsmall database server

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Sun Fire 4810 Server

• The Sun Fire 4810 server is a highly available,

rack-optimized, two- to twelve-processor server

• It delivers mainframe-class availability and has

resource management features

• Packed in 30-inch deep racks, all components are

completely front-accessible, making it ideal for Internetdata centers

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Sun Fire 6800/E6900 Server

• The Sun Fire 6800/E6900 servers are highly available,large-scale two- to twenty-four-processor servers

• They offer mainframe-class availability and resourcemanagement features, including fault-isolated

dynamic system domains and full hardwareredundancy

• They are ideal for server consolidation, data

warehousing, data mining, online transactionprocessing (OLTP), and large database applications

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Sun Fire E7900 Server Cluster Interconnect

• The Sun Fire Link hardware and software product isSun’s highest performing cluster interconnect

• It is available on the Sun Fire 6800/E6900 servers andSun Fire high-end servers

• This is supported by Sun Java™ System Cluster

software and Sun HPC ClusterTools™ software TheSun Fire E7900 server is a bundle consisting of two SunFire E6900 servers, with each having two Sun Fire Linkboards (a total of four)

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Sun Fire Midrange Server I/O Support

• Supported I/O interface cards:

• Peripheral component interface (PCI)

• Compact peripheral component interface (cPCI)

• SBus interface cards are not supported

• Support variety of I/O adapters

• Support variety of disks and disk arrays

• Support variety of backup storage devices

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