Nature of Training• Training in the achievement of organizational goals.. Organizational Strategy and Training• Benefits of Strategic Training to solve problems, and to make contribution
Trang 1Nature of Training
• Training
in the achievement of organizational goals.
make costly mistakes.
Trang 2FIGURE 8–1 Types of Training
Trang 3Organizational Strategy and Training
• Benefits of Strategic Training
to solve problems, and to make contributions to
organizational results.
can solve performance problems.
• Training’s Effects on Competitiveness
Trang 4Organizational Competitiveness
and Training
• Knowledge Management
create value and be competitive.
right time so that it can be shared and put into action.
• Training as a Revenue Source
contribute significantly to a firm’s revenues.
Trang 5Developing Strategic Training Plans
• Effective training efforts consider the following
questions:
Trang 6Orientation: Planning for New Employees
Establishes favorable employee impression of the organization
Provides organization and job information.
Bring more work-related experiences into the process
Accelerates socialization and integration of new employees
Ensures employee performance and productivity begins quickly
Achievements
of Effective Orientation
Trang 7Effective New Employee Orientation
Sample
Sample
Sample
Sample Sample
Use an orientation checklist
Cover needed information
Present orientation information effectively
Avoid information
overload
Evaluate and follow up
Making Employee Orientation More Effective
Trang 8Establishing Training Objectives
and Priorities
• Gap Analysis
its employee capabilities and where it needs to be.
Types of Training Objectives
Trang 9FIGURE 8–6 Training Design Elements
Trang 10Principles of Adult Learning
Have need to know why they are learning something
Have need to be self-directed
Bring more work-related experiences into the process
Employ a problem-solving approach to learning
Are motivated by both extrinsic
and intrinsic factors
Adult Learning
Trang 11From Training to the Job
• Transfer of Training
they learned and maintain use of the learned material over time.
• Increasing the Transfer of training
process.
Trang 12Training Delivery: Considerations
• Nature of training
• Subject matter
• Number of trainees
• Individual versus team
• Self-paced versus guided
• Training resources/costs
• E-learning versus traditional learning
• Geographic locations
• Time allotted
Trang 13FIGURE 8–7 Training Delivery Options
Trang 14Internal Training
• Informal Training
feedback among employees.
• On-the-Job Training (OJT)
instruction training (JIT)
Trang 15FIGURE 8–8 Stages for On-the-Job Training
Trang 16Internal Training
• Cross-Training
• Challenges of Cross-Training
broadening of jobs
Trang 17External Training
• Reasons for External Training
• Outsourcing of Training
training to organizational strategies, and other issues.
Trang 18Combination Training Approaches
Forms of Cooperative Training
School-to-Work
Transition
Apprentice
Trang 19FIGURE 8–9 Most Common Apprenticeship Occupations
Trang 20E-Learning: On-Line Training
• E-Learning
conduct training on-line.
E-Learning Methods
Distance Training/
Learning
Simulations and Training
Blended Learning
Trang 21FIGURE 8–10 Advantages and Disadvantages of E-Learning
Trang 22FIGURE 8–11 Levels of Training Evaluation
Trang 23Training Evaluation Metrics
• Cost-Benefit Analysis
organizational training efforts
may be difficult.
• Return on Investment (ROI) Analysis
• Benchmarking
Trang 24Calculating Training Costs and Benefits
4 Conduct costs and savings benefits comparison
3 Compute potential
savings
2 Identify potential savings results
1 Determine overall
Analysis