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Human resrouce management 13th mathis jacson chapter 01

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May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.. May not be scanned, copied or duplicated, or posted to a publicly accessible

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PowerPoint Presentation by Charlie CookThe University of West Alabama

PowerPoint Presentation by Charlie CookThe University of West Alabama

SECTION 1 Environment for Human Resource Management

© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a

publicly accessible Web site, in whole or in part

© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a

publicly accessible Web site, in whole or in part

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• Explain how organizational ethical issues affect HR management.

• Provide an overview of six challenges facing HR today.

• Describe how the major roles of HR management

are being transformed.

• Explain the key competencies needed by HR professionals and why certification is important.

After you have read this chapter, you should be able to:

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© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web

Nature of Human Resource Management

 Designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

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Types of Organizational Assets

Assets

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© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web

FIGURE 1–1 Core Competencies in Possible HR Areas

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Human Capital in Organizations

Human Capital

The collective value of the capabilities, knowledge,

skills, life experiences, and motivation of an

organizational workforce.

Core Competency

A unique capability that creates high value and differentiates an organization from its competition.

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FIGURE 1–2

HR Management Functions

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HR Management: Interlinked Functions

5. Total Rewards: Compensation and Benefits

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© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web

Organizational Culture and HR

• Organizational Culture

 Is the shared values and beliefs in an organization.

 Is the internal “climate” of the organization that employees, managers, customers, and others experience.

 Positively affects service and quality, productivity, and financial results when aligned with

HR values and organizational goals.

 Is affected by differences in cultural dimensions from country to country and even within countries.

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Hofstede’s Dimensions of Culture

Inequality

of Power

Individualism/ Group Orientation

Masculinity/ Femininity

Long-term/

Short-term Orientation

Uncertainty Avoidance

Culture

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Organizational Productivity

Productivity

A measure of the quantity and quality of work done, considering the cost of

the resources used.

Unit Labor Cost

A measure of HR productivity computed by dividing the average cost of workers by their average levels

of output.

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FIGURE 1–3 Approaches to Improving Organizational Productivity

Goals

Increase organizational productivity

Reduce unit labor costs

Restructuring the Organization

Revising organizational structure

Reducing staff

Aiding in mergers and acquisitions

Re-Designing Work

Changing workloads and combining jobs

Reshaping jobs due to technology changes

Outsourcing

Using domestic vendors/contractors instead of employees

Outsourcing operations internationally

Aligning HR Activities

Attracting and retaining employees

Training, developing, and evaluating employees

Compensating employees and other

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Social Responsibilities and HR

• HR Advantages and Social Responsibilities

 Attracting and retaining employees

 Achieving sustainability in dealing

with economic challenges

 Creating a “green culture”

• Global Social Responsibility and HR

 Results in higher organizational images globally, better employee morale and loyalty, and more competitive advantages with consumers

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Customer Service and Quality Linked to HR

• Linking HR to social responsibility, customer service, and quality significantly affects organizational effectiveness.

Human Resource Management

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Employee Engagement and HR Culture

 Has evolved from personal contacts and oral communications to include:

 E-mail and text messages

 Twitters

 Blogs

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FIGURE 1–4 Business Ethics and HR Management Consequences

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Ethical Behavior and Organizational Culture

Ethics Program Elements

Written code of ethics

and standards of conduct

Employee training on ethical behaviors

Advice to employees

on ethical situations

Confidential reporting

of ethical problems

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HR’s Role in Organizational Ethics

Does the behavior or result meet all

applicable laws, regulations, and

government codes?

Does the behavior or result meet both organizational standards and professional standards of ethical behavior?

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FIGURE 1–5 Examples of HR-Related Ethical Misconduct Activities

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HR Ethics and Sarbanes-Oxley (SOX)

• Reduce the likelihood of illegal and unethical behaviors by:

 Having a written code of ethics and conduct standards

 Providing ethical behavior training and advice

 Establishing confidential reporting systems for ethical misconduct

 Providing whistle-blower protection

 Supporting HR’s role as “keeper and voice” of organizational ethics

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Current HR Management Challenges

Human Resource Management

Organizational Cost Pressures and

Restructuring

Economics and Job Changes

Workforce Demographics and Diversity Globalization of Organizations

and HR

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Economics and Job Changes

Future Job Change Concerns

Occupational Shifts Workforce Availability and

Quality Talent Management

Growth in Contingent Workforce

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FIGURE 1–6 Fastest Growth in Job Changes to 2016

Source: U.S Bureau of Labor Statistics, www.bls.gov.

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FIGURE 1–7 Hourly Compensation Costs for Manufacturing Production Workers

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HR Technology

 An integrated system providing information used by HR management in decision making.

• Purposes of HRMS Data Collection

 Administrative and operational efficiency in :

 Automation of payroll and benefit activities

 EEO/affirmative action tracking

 Web-based communication with employees

 Availability of data for HR strategic planning

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Smaller Organizations and HR Management

HR Issues

Shortage of Qualified

Workers

Increasing Costs of Benefits Rising Taxes

Government Regulation Compliance

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HR Cooperation with Operating and Line Managers

• HR Unit

interviews

appropriate

decisions

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FIGURE 1–8 Typical Division of HR Responsibilities: Recruiting

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FIGURE 1–9 Roles of HR Management

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HR Management Competencies

and Careers

HR Competencies

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HR Management as a Career Field

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FIGURE 1–10

HR Certifications at a Glance

* In addition to meeting the exam eligibility

requirements, successful exam candidates usually

have the above work experience

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