May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.. May not be scanned, copied or duplicated, or posted to a publicly accessible
Trang 1PowerPoint Presentation by Charlie CookThe University of West Alabama
PowerPoint Presentation by Charlie CookThe University of West Alabama
SECTION 1 Environment for Human Resource Management
© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a
publicly accessible Web site, in whole or in part
© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a
publicly accessible Web site, in whole or in part
Trang 2• Explain how organizational ethical issues affect HR management.
• Provide an overview of six challenges facing HR today.
• Describe how the major roles of HR management
are being transformed.
• Explain the key competencies needed by HR professionals and why certification is important.
After you have read this chapter, you should be able to:
Trang 3© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
Nature of Human Resource Management
Designing management systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.
Trang 4Types of Organizational Assets
Assets
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FIGURE 1–1 Core Competencies in Possible HR Areas
Trang 6Human Capital in Organizations
Human Capital
The collective value of the capabilities, knowledge,
skills, life experiences, and motivation of an
organizational workforce.
Core Competency
A unique capability that creates high value and differentiates an organization from its competition.
Trang 7© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
FIGURE 1–2
HR Management Functions
Trang 8HR Management: Interlinked Functions
5. Total Rewards: Compensation and Benefits
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Organizational Culture and HR
• Organizational Culture
Is the shared values and beliefs in an organization.
Is the internal “climate” of the organization that employees, managers, customers, and others experience.
Positively affects service and quality, productivity, and financial results when aligned with
HR values and organizational goals.
Is affected by differences in cultural dimensions from country to country and even within countries.
Trang 10Hofstede’s Dimensions of Culture
Inequality
of Power
Individualism/ Group Orientation
Masculinity/ Femininity
Long-term/
Short-term Orientation
Uncertainty Avoidance
Culture
Trang 11© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
Organizational Productivity
Productivity
A measure of the quantity and quality of work done, considering the cost of
the resources used.
Unit Labor Cost
A measure of HR productivity computed by dividing the average cost of workers by their average levels
of output.
Trang 12FIGURE 1–3 Approaches to Improving Organizational Productivity
Goals
• Increase organizational productivity
• Reduce unit labor costs
Restructuring the Organization
• Revising organizational structure
• Reducing staff
• Aiding in mergers and acquisitions
Re-Designing Work
• Changing workloads and combining jobs
• Reshaping jobs due to technology changes
Outsourcing
• Using domestic vendors/contractors instead of employees
• Outsourcing operations internationally
Aligning HR Activities
• Attracting and retaining employees
• Training, developing, and evaluating employees
• Compensating employees and other
Trang 13© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
Social Responsibilities and HR
• HR Advantages and Social Responsibilities
Attracting and retaining employees
Achieving sustainability in dealing
with economic challenges
Creating a “green culture”
• Global Social Responsibility and HR
Results in higher organizational images globally, better employee morale and loyalty, and more competitive advantages with consumers
Trang 14Customer Service and Quality Linked to HR
• Linking HR to social responsibility, customer service, and quality significantly affects organizational effectiveness.
Human Resource Management
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Employee Engagement and HR Culture
Has evolved from personal contacts and oral communications to include:
E-mail and text messages
Twitters
Blogs
Trang 16FIGURE 1–4 Business Ethics and HR Management Consequences
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Ethical Behavior and Organizational Culture
Ethics Program Elements
Written code of ethics
and standards of conduct
Employee training on ethical behaviors
Advice to employees
on ethical situations
Confidential reporting
of ethical problems
Trang 18HR’s Role in Organizational Ethics
• Does the behavior or result meet all
applicable laws, regulations, and
government codes?
• Does the behavior or result meet both organizational standards and professional standards of ethical behavior?
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FIGURE 1–5 Examples of HR-Related Ethical Misconduct Activities
Trang 20HR Ethics and Sarbanes-Oxley (SOX)
• Reduce the likelihood of illegal and unethical behaviors by:
Having a written code of ethics and conduct standards
Providing ethical behavior training and advice
Establishing confidential reporting systems for ethical misconduct
Providing whistle-blower protection
Supporting HR’s role as “keeper and voice” of organizational ethics
Trang 21© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
Current HR Management Challenges
Human Resource Management
Organizational Cost Pressures and
Restructuring
Economics and Job Changes
Workforce Demographics and Diversity Globalization of Organizations
and HR
Trang 22Economics and Job Changes
Future Job Change Concerns
Occupational Shifts Workforce Availability and
Quality Talent Management
Growth in Contingent Workforce
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FIGURE 1–6 Fastest Growth in Job Changes to 2016
Source: U.S Bureau of Labor Statistics, www.bls.gov.
Trang 24FIGURE 1–7 Hourly Compensation Costs for Manufacturing Production Workers
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HR Technology
An integrated system providing information used by HR management in decision making.
• Purposes of HRMS Data Collection
Administrative and operational efficiency in :
Automation of payroll and benefit activities
EEO/affirmative action tracking
Web-based communication with employees
Availability of data for HR strategic planning
Trang 27© 2011 Cengage Learning All rights reserved May not be scanned, copied or duplicated, or posted to a publicly accessible Web
Smaller Organizations and HR Management
HR Issues
Shortage of Qualified
Workers
Increasing Costs of Benefits Rising Taxes
Government Regulation Compliance
Trang 28HR Cooperation with Operating and Line Managers
• HR Unit
interviews
appropriate
decisions
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FIGURE 1–8 Typical Division of HR Responsibilities: Recruiting
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FIGURE 1–9 Roles of HR Management
Trang 32HR Management Competencies
and Careers
HR Competencies
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HR Management as a Career Field
Trang 34FIGURE 1–10
HR Certifications at a Glance
* In addition to meeting the exam eligibility
requirements, successful exam candidates usually
have the above work experience