Thanks him/her and say you’d like a room.. Ask if he wants a single or double room.. Say you want a double room.. Ask if he wants twin beds or a double bed.. Ask if he can spell it Spel
Trang 1
Thanks him/her and say you’d like a room
Welcome the customer and offer help
Ask if he wants a single or double room. Say you want a double room.
Say you would prefer a double bed Ask if he wants twin beds or a double
bed
Tell your name and first surname
Ask for his name
Ask if he can spell it
Spell it
Ask if anyone is going to stay in with
Ask nº of nights he is
going to stay in Say you’re going to stay two nights.
Ask payment method and if he would like
a wakeup call Say you’ll pay by credit card and you’d like a wakeup call at 7:45.
Ask time and place where breakfast is served and if there is a pool
Say breakfast is served on the hotel
dining room on the ground floor from
7:45 to 9:15 The pool is on the third
floor Give key of room 457 on the fifth
floor
Trang 2Say thanks and go to your room.