Bài giảng môn Quản trị học Chương 7

Learning Outcomes• Describe the key components of the human resource management process and the important influences on that process.. • Discuss the tasks associated with identifying an

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Learning Outcomes

• Describe the key components of the human

resource management process and the important influences on that process.

• Discuss the tasks associated with identifying and

selecting competent employees.

• Explain how employees are provided with

needed skills and knowledge.

Learning Outcomes (cont.)

• Describe strategies for retaining competent,

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7.1 Describe the key components of the

human resource management process and the important

influences on that process.

Human Resource Management

7-5

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HRM Process and Influences

The Legal Environment

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7.2 Discuss tasks

associated with identifying and selecting competent employees.

Identifying and Selecting Employees

Conducting Employee Assessments

Determining Future Employment

Recruiting Applicants

Selecting Job Applicants

Reliability and Validity

Reliability:

The degree to which a selection device measures the same thing consistently.

Validity:

The proven relationship between a selection

device and some relevant criterion.

Selection Devices: Tests

Effective Interviewing

Closing the Deal

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7.3 Explain how

employees are provided with the needed skills and knowledge

Providing Skills and Knowledge

Employee Training Methods

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7.4 Describe strategies

for retaining competent, high- performing

employees.

Retaining Competent Employees

Issues with Performance Evaluation Systems

Systems may be outdated due to:

Compensating Employees

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7.5 Discuss

contemporary issues in managing human resources

Managing Downsizing

Workforce Diversity

• Nontraditional recruitment sources

• Non-discriminatory selection

• Accommodation of diverse needs

• Diversity consciousness workshops

• Mentoring programs

Sexual Harassment

Any unwanted action or activity of a sexual

nature that explicitly or implicitly affects an

individual’s employment, performance, or work environment

Workforce Spirituality

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