6 Reasonswhy you need data driven marketing... Today’s Mad Man drives marketing with DATA.... Without DATA, an INSIGHT is just a HUNCH.Without DATA, a MAD MAN is a SAD MAN... There are m
Trang 16 Reasons
why you need data driven marketing
Trang 3THE 60s ADMAN:
sophisticated
witty,
Trang 4THE 60s ADMAN:
Trang 5Don Draper created campaigns on
Trang 6He had some SUCCESS.
But far more FAILURES
…you never heard about.
Trang 7Today’s Mad Man drives marketing with DATA.
Trang 8INSTINCTS are GOOD INSIGHT is BETTER.
Trang 9Without DATA, an INSIGHT is just a HUNCH.
Without DATA, a MAD MAN is a SAD MAN.
Trang 10TODAY’S marketer
is POSITIVE ABOUT DATA.
Data gathered from SOCIAL TRENDS, WEB CONTENT…
and YOUR OWN CRM.
Trang 11There are many reasons to adopt
a marketing strategy based on
DATA-DRIVEN INSIGHT.
HERE ARE SIX.
Trang 12REASON 1:
BECAUSE DATA IS EVERYWHERE.
Trang 13Where does useful data
COME FROM?
Chances are it’s
ALREADY IN YOUR BUSINESS.
Trang 14A well-designed CRM programme can
… serving up
INSIGHTS ON A PLATE.
Trang 15of customers use fewer than half the features they have on their CRM
INSIGHTS come EASIER if you use CRM smarter.
43%
Trang 16REASON 2:
BECAUSE EVERYONE IS DOING IT.
Trang 17Gartner predicts CRM will be a
$36bn sector
by 2017.
Still think guesstimates and gut
instincts are the way to go?
Trang 18Without DATA,
EVEN A GENIUS GETS IT WRONG.
Trang 1991% of companies with more than
11 people use CRM.
Trang 20But only
50% OF SUB-10-PERSON companies.
(Is CRM how a sub-10 turns into an SME?)
Trang 21REASON 3:
BECAUSE CONTENT OWNS YOUR CAMPAIGN.
Trang 22Your brand today is
WHATEVER
PEOPLE SAY IT IS.
The customer’s impression of you
is a collage of snippets, articles,
blogs and PDFs and Tweets.
Your campaign is
CONTENT.
Trang 2325% of customers who used Twitter and
Facebook to communicate…
expected an answer
WITHIN ONE HOUR.
Trang 24Campaigning today isn’t so much REACHING OUT, as POINTING OUT.
Make sure your CRM can
WRAP AROUND THE CAMPAIGN.
Trang 25REASON 4:
BECAUSE DATA MAKES IT
MEASURABLE.
Trang 26A Mad Man once said he didn’t know which half of his ad budget worked.
THAT WAS THEN THIS IS NOW.
Tracking metrics make EVERY CLICK, EVERY OPPORTUNITY measurable
AND EVERY BEHAVIOUR
AN INSIGHT.
Trang 27The average CRM has an ROI of
560%… when used as a DATA-DRIVEN STRATEGY, not just for campaigns
Trang 28REASON 5:
BECAUSE RATIONAL DOESN’T
MEAN COLD
Trang 29Being data-driven doesn’t make your ideas less
“emotional”
Quite the opposite
Data-driven insights reach DEEP INTO THE HUMAN CONDITION They create CUSTOMER ENGAGEMENT
But to know how people feel, you’ve got to know what people THINK Knowing what they think takes DATA
Trang 30THE COLDEST, HARDEST LOOK
AT DATA DRIVES THE STRONGEST EMOTIONAL
ENGAGEMENT WITH CUSTOMERS.
And CRM is the channel that connects.
Trang 31REASON 6:
BECAUSE CRM CONNECTS INSIGHT WITH ACTION.
Trang 32With those insights
in hand, it’s time to
COMMUNICATE them…
Trang 33And CRM is the IDEAL METHOD.
Trang 34The insights came from there The communication comes from there.
And you already KNOW
the people in there,
PERSONALLY.
Trang 35Data-driven marketing with CRM leads to
communications that
SEAR THE SOUL,
with ideas that feel RIGHT, RIGHT, RIGHT.
Trang 36WE ARE NOT MAD MEN.
Trang 37WE ARE MAD ABOUT DATA-DRIVEN
MARKETING.
AND CRM IS THE SOURCE OF DATA.
Start a conversation with your CRM partner today.
Trang 38In CRM, insight beats down instinct, every time.The warmest human insights come from a cool-headed look at CRM data.
Data shows you the
insights that wrap around your CRM campaign… across all channels
TAKEAWAYS:
Trang 39The Ultimate Guide to:
Using CRM for data driven marketing success
An eGuide with practical steps to apply data-driven marketing using CRM
ULTIMATE SERIES
The Ultimate Guide
to: Using CRM for
data driven marketing
success
Download Now