E-Payment in Vietnam

Tài liệu tham khảo: E-Payment in Vietnam

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E-Payment in Vietnam

Opportunities for e-payment in Vn

2

Nganluong.vn

4

General info

31

Challenges for e-payment in Vn

33

Recommendations

5

General information

 E-payment:

 Transfer $ from the buyers to the sellers through electric technology

 One part of e-commerce

 In VN:

 E-commerce: 27.4% (2009)

 E-payment: 3.2% (of 27.4% ), 96.8% of cash payment

 Only 21% know about credit cards, 8% knew about the debit card and

91% know about the ATM card

 > 20 million Internet users in Vietnam, only 20% have debit cards and

1% have credit cards

 E-PAYMENT WILL DEVELOP IN VIETNAM?

Opportunities

Opportunities

• 2005: 200,000 websites

• 2009:>500,000 websites

Challenges

 Payment habits of Vietnamese customers

 Low E-transaction security

 Limited E-payment systems

 Incomplete law system of E-payment (Tax calculation)

 Lack of technology & expertise

Social environment and business practices are not compatible

HOW E-PAYMENT WORK

VIETNAM?

E-payment providers

 One of the leading products of

the Peace Soft

 Send & receive $ on Internet

with safety, convenience,

protection and dissemination

 Allow abroad transaction with

39 foreign countries through eBay.vn

How nganluong.vn work

 Nganluong.vn works such as electronic wallet

 Each user owns a registered account for individual or

business category

 Such accounts are linked to a bank account

Payment methods

 “ Hold payment“

 Dominant mode of

transaction

 Payments will be frozen

 The system will

automatically transfer $ to

seller within 7 days

 "Immediate payment“

 Sellers you trust

 Sellers who are verified by Nganluong.vn as "the guaranteed sellers”

Benefits when using nganluong.vn

Publicized procedures & conditions

of handling complaints

Obligations and responsibilities of

buyers and sellers in the

treatment of disputed claims

Compensation insurance for buyers in

nganluong.vn incase of financial loss

Security, objectivity & fairness for both

buyers & sellers

 Investigate  rate the truthfulness of sellers

 Allow the buyers to rate sellers’ reliability

 Have software to protect buyers’ credit card number and personal

information

 Allow the companies to open bank accounts in foreign countries

 Allow the information encryption  secure the information

 2007, “Các website thương mại điện tử hàng đầu Việt Nam”

Available at URL:

http://vietbao.vn/Vi-tinh-Vien-thong

(Accessed on September 14 th , 2010)

 2010, “Vietnam NetCitizens Report”

Available at URL:

http://www.cimigo.vn/en-US/ReportDetail.aspx?ProductId=3

(Accessed on September 14 th , 2010)

 2005, “Những khó khăn khi ứng dụng TMĐT ở Việt Nam)

Available at URL:

http://www.chungta.com/Desktop.aspx

(Accessed on September 14 th , 2010)

 2009, “Lợi ích thanh toán trực tuyến qua NgânLượng.vn  ”

Available at URL:

http://chodientu.vn/blog-bv-182-2

(Accessed on September 14 th, 2010)

 2007, “Chính phủ muốn hạn chế dùng tiền mặt”

Available at URL:

http://vietbao.vn/Kinh-te

(Accessed on September 14 th , 2010)

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