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Human resource management – mgt1110e group assignment

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Tiêu đề Human resource management - mgt1110e group assignment
Tác giả Truong Hoang Thanh, Pham Duy Tan, Ngo Ngoc Thanh Van, Luong Tieu Binh, Le Huynh Anh Thu, Nguyen Thi Tu Uyen
Trường học Đại Học Kinh Tế Tài Chính
Chuyên ngành Human Resource Management
Thể loại Bài tập nhóm
Năm xuất bản 2023
Thành phố HCMC
Định dạng
Số trang 30
Dung lượng 3,59 MB

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  • II. in (0)
    • 2. The following trends affecting human resource manàemenI...................... .-- ‹ sec sscx s2 5 (6)
      • 2.1 Globalization trends.............................- St S2 S 91 1211111111111111111111 1111111111111 1 1tr nu 5 (6)
    • 3. Trends non ốc on e............Á. 11 Kkiin9. oan... .....Ả (0)
      • 3.2 Human Capifal FO€U§:........................ G0 212121191 121101111111 1211111201111 1 111g HH HH kg 11 (0)
    • 4. Workforce demographics and DIversity †rends........................... ác cv n vn HH kế, 13 (13)
      • 4.1 Workforce demographIes..................... .-- c2 1 2111 111111101 11110110111 11 1 8111110111510 0111 HH ty 13 (13)
  • III. Choose a company in the field of food and beverage and fulfill the following H99)0101511910) NA ......ÝÝ (0)
    • 3.2 Talent acquIsition and r€†€TEIOHI:........................ c1 21211211111 111111181 1111011111 11012811111 rry 20 4. Identify the HR activities that COCA-COLA company can convert into competitive (0)
    • 4.1 Reward and Motivation (23)
    • 4.2 Flow Diagram — HR planning process of Coca Coẽa....................-.. c2 1222 na 22 (24)
    • 4.3 Current Legislation Relating to Unfair DismissalL....................... .- 62c 2 32113 vs srrrrxse 23 TV. CONCLUSION. — (25)
  • V. REFERENCES (28)

Nội dung

Technological advancements, changes in work, globalization, and workforce demographics can drive these trends.. Furthermore, with the convergence of technology breakthroughs and workforc

in

The following trends affecting human resource manàemenI . ‹ sec sscx s2 5

In today's globalized world, businesses face an interconnected and dynamic environment, highlighting the crucial influence of globalization on human resource management This shift has prompted organizations to transform their HR practices to stay competitive and effectively respond to the evolving demands of the market.

Diversity and inclusion: Globalization brings together people from different cultures, backgrounds, and perspectives, which requires HR managers to foster a work environment that values and respects diversity and inclusion’

HR managers also need to provide diversity training and cross-cultural professional development for their employees to enhance their intercultural competence and communication skills”

Global recruitment enables organizations to tap into a diverse talent pool, allowing them to hire top candidates from anywhere in the world To successfully attract, select, and retain global talent, HR managers must implement effective strategies while also ensuring adherence to local labor laws and regulations.

Globalization has heightened the demand for cross-border collaboration among employees and teams within and between organizations HR managers play a crucial role in fostering effective communication, coordination, and knowledge sharing among geographically dispersed and culturally diverse workforces To support this collaboration, it is essential for HR to equip teams with the appropriate tools and technologies.

Globalization offers employees the chance to work internationally, either on a temporary or permanent basis, necessitating effective support from HR managers for expatriates and repatriates This support includes guidance on cultural adjustment, career development, compensation and benefits, and navigating legal considerations.

Globalization presents organizations with diverse social, environmental, and ethical challenges, necessitating that HR managers uphold the values and standards of both their home and host countries They must navigate the interests of various stakeholders, including customers, employees, suppliers, communities, and governments This environment allows HR managers to redefine their roles within multinational organizations, transforming them into strategic partners that add significant value to the business.

Globalization can expand the recruitment potential for organizations, and enable them to hire the best talent from anywhere in the world, regardless of their location

Globalization can facilitate cross-border collaboration and knowledge sharing among employees, teams, and units within and across organizations, and enhance their innovation and performance

Globalization can provide opportunities for employees to work in different countries or regions, and gain valuable cross-cultural experience and exposure”?

Globalization fosters social responsibility and ethical practices within organizations, urging them to align with both their home country's values and the standards of the host nation However, it also presents challenges for HR managers, who must navigate cultural differences and diversity among employees, necessitating the implementation of diversity training and cross-cultural professional development programs.

Globalization can complicate the compliance with local labor laws and regulations in different countries or regions, and expose organizations to legal risks and liabilities"?

Globalization can create communication difficulties among geographically dispersed and culturally diverse workers, and require HR managers to provide them with the necessary tools and technologies?

Globalization can elevate the costs and complexities associated with expatriating and repatriating employees As a result, HR managers must effectively prepare and support these employees in various areas, including cultural adjustment, career development, compensation and benefits, and legal considerations.

Globalization can create a tug-of-war between social responsibility and the need to be successful in different markets, which can turn into significant risk for organizations’

2.2 Technology trends The impact of technology trends on human resource management has been significant With the adoption of automation, artificial intelligence, and data analytics, Human resource management processes have become more streamlined, efficient, and data-driven Tasks that were once time-consuming and manual, such as resume screening, onboarding, and performance evaluations, can now be automated Technology has also enabled better decision-making through the analysis of employee data, leading to improved talent acquisition, retention, and workforce planning Moreover, the use of collaborative tools, mobile HR solutions, and employee self-service portals has enhanced communication, engagement, and accessibility for both HR teams and employees in many ways In total, there are five main types of digital technologies that are turning this function into automation ’ a/ Social media tools

Social media tools have transformed human resource management by enhancing how organizations attract, recruit, engage, and manage their workforce Platforms like LinkedIn, Facebook, and Twitter enable HR professionals to access a larger and more diverse talent pool, facilitating targeted recruitment campaigns and job postings Employers can utilize online portals to share essential information about job opportunities and career growth, effectively promoting their organization Additionally, these HR technologies not only help in selecting promising candidates but also play a crucial role in their long-term retention Notable recruiting websites in Vietnam include VietnamWorks, CareerBuilder Vietnam, TopCV, Jobstreet Vietnam, and LinkedIn.

As a result, many people believe that recruiting websites are the best choices when it comes to searching for a new job Based on a recent survey on

In a survey conducted in 2014-2015, 2001 Americans reported utilizing online resources for their most recent job searches, with 34% acknowledging that these websites were the most crucial tools in their search This marked a significant shift from previous trends, where both job seekers and employers preferred traditional, physical methods over online platforms.

Say they used in their most recent Say was the most search for a Job important resource

Connections with close friends or family Professional or work my - N N son)

Acquaintances or R ũ friends-of-friends sa

Job fairs, conferences, Ĩ 5 and other events

Figure II.2.2 Research on resources of 2001 Americans who have looked for a new job

Source: pewresearch.org b/ Mobile applications

Mobile applications have transformed human resource management by enabling employers to monitor employee activities and improve workforce efficiency These applications allow for location tracking, which is beneficial for managing remote work and field operations, and facilitate accurate attendance through digital photos at clock-in locations, reducing fraudulent timekeeping While this technology enhances attendance management and security, it is crucial for employers to balance its use with employee privacy Implementing strict data protection measures and maintaining clear communication about the applications' usage are essential for a fair approach to employee monitoring Additionally, gaming has influenced HR management in areas like training, performance appraisal, and recruitment.

M iearningpool, formerly known as True Office Learning, has revolutionized training through the integration of gaming elements, enhancing employee engagement and skill development Platforms like Knack, Gild, and True Office enable employers to incorporate gamification into HR processes, fostering motivation and healthy competition among employees Additionally, cloud computing has transformed human resource management by providing real-time performance monitoring and evaluative feedback, allowing HR professionals to track key performance indicators and make data-driven decisions Tools such as Asana and Trello facilitate centralized goal tracking and progress monitoring, promoting continuous growth within organizations Furthermore, talent analytics has reshaped hiring practices by using data-driven insights to identify the most relevant candidate traits, shifting focus from traditional metrics like educational background to more predictive indicators of success, such as resume accuracy and past performance.

3 Trends in how people work

3.1 On- demand workers The emergence of on-demand workers, often referred to as the gig economy or freelance economy, has transformed the employment landscape This trend involves individuals working on a temporary, project-based, or flexible basis, rather than pursuing traditional full-time employment."’

In today's evolving job market, companies such as Uber, Elance, and Airbnb are increasingly relying on freelancers and independent contractors instead of traditional employees These workers have the flexibility to choose their hours and projects, contributing to the company's needs as they see fit.

Airbnb operates as a large lodging company with significantly fewer employees compared to traditional hotel chains like Hilton Worldwide, as the accommodations are owned and managed by individual homeowners Similarly, platforms such as Amazon's Mechanical Turk, Elance-oDesk, TaskRabbit, and Handybook leverage on-demand workers to provide flexible labor solutions.

Workforce demographics and DIversity †rends ác cv n vn HH kế, 13

4.1 Workforce demographics The combination of the workforce will continue to become more diverse in the next few years Moreover, one of the most critical challenges for organizations is workforce diversity, as traditionally understood by most

Diversity in the workplace has evolved beyond traditional categories such as race, ethnicity, gender, age, religion, disabilities, and sexual orientation, as millennials and Gen-Zers now define it to include differences in education, personalities, skill sets, experiences, and knowledge bases This modern perspective emphasizes the importance of embracing a broader cultural and intellectual diversity Managing this multifaceted diversity has become a global concern, particularly as workforce demographics shift due to factors like an aging population.

The average age of the population is increasing in many countries due to declining birth rates and advancements in healthcare According to United Nations statistics, centenarians represent the fastest-growing demographic worldwide, with an estimated 451,000 individuals aged 100 or older projected to be alive in 2015 Currently, nearly 100,000 centenarians reside in the U.S and Japan By 2050, the global population of people aged 100 and above is expected to reach 3.7 million.

Moreover, what does work until one hundred signifies for the workplace?

To promote longevity and a healthier lifestyle, individuals may seek to work longer hours, leading to an increasing demand for workplace reforms Many now aspire to have careers spanning 60 to 80 years, challenging the traditional notion of retiring at 60, reflecting a shift in generational attitudes towards work and life.

The emergence of new generations, particularly Millennials and Generation Z, is significantly reshaping workforce demographics, as each generation brings distinct values, expectations, and job preferences that influence workplace dynamics For the first time in the next decade, five generations—Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z—will coexist in the workplace Additionally, the increased participation of women in the workforce further contributes to this evolving landscape.

The increasing presence of women in the workforce has led to a more gender-diverse environment, driven by the pursuit of professional and personal fulfillment, greater gender equality, and evolving societal norms Notably, companies with a balanced representation of men and women can achieve up to 41% higher revenue compared to those lacking gender diversity Embracing a diverse workforce involves hiring individuals from various backgrounds, enhancing overall organizational performance.

4.2 Diversity trends Diversity in the workplace can refer to diverse persons in terms of ethnicity, sexual orientation, socioeconomic level, age, gender, religion, and other innate human differences It can also refer to persons with distinct personalities who handle things differently Take introverts and extroverts as an example.”

Diversity in the workplace encompasses a wide range of differences, including ethnicity, sexual orientation, socioeconomic status, age, gender, and religion, as well as distinct personality types such as introverts and extroverts This broad concept includes every characteristic that individuals may possess, highlighting the importance of recognizing various forms of diversity within social constructs Notably, race and ethnicity are significant aspects of workplace diversity that contribute to a richer, more inclusive environment.

Workplace diversity is significantly influenced by race and ethnicity, with race encompassing biological identity through physical traits like skin color and hair type It serves to define and distinguish groups based on shared genetic characteristics and heritage The primary objective of racial diversity within organizations is to represent individuals from various ethnic backgrounds, emphasizing the importance of equal opportunities and the elimination of racial biases in hiring, promotion, and overall treatment of employees.

Ethnicity focuses on an individual's cultural upbringing, encompassing shared customs, heritage, and languages within a group, often linked to national or geographic origins It extends beyond physical characteristics to include common traditions, values, and customs Embracing and appreciating the unique perspectives and contributions of individuals from diverse ethnic backgrounds is essential for fostering ethnic diversity in the workplace This approach promotes an inclusive environment where employees feel valued and respected for their cultural identities.

Organizations today are composed of diverse age groups, each shaped by unique social, political, and economic events during their formative years This generational diversity often leads to stereotypes, such as Baby Boomers being viewed as workaholics Generation Z, born from the late 1990s to early 2010s, is the youngest workforce segment, contributing fresh perspectives, technological expertise, and a preference for digital communication Meanwhile, Millennials, or Generation Y, born from the early 1980s to late 1990s, value flexibility, work-life balance, and personal growth, and they often seek meaningful employment while leveraging their digital skills.

Gender classifications are social constructs influenced by biological sex and differ from one country to another At birth, individuals are assigned a gender, leading to the establishment of male and female binaries However, a diverse spectrum of gender identities exists that may not align with the gender assigned at birth, challenging these binary norms Common non-binary identities include demi gender, non-binary, transgender, and genderqueer.

Gender fluidity is just one of many non-binary identities, which also include agender, non-gendered, genderless, and gender-free identities It is respectful to ask individuals about their preferred pronouns, as personal gender identity may differ from external perceptions.

Workforce diversity encompasses the unique skills, talents, age, traditions, experiences, beliefs, cultures, and backgrounds of employees While it presents both challenges and opportunities, this section will explore the benefits and drawbacks associated with diversity in the workplace.

A diverse workplace brings numerous benefits, especially in our increasingly interconnected and globalized world Organizations can leverage the unique skills and perspectives of individuals from varied backgrounds, leading to improved decision-making and enhanced overall performance Embracing workplace diversity not only fosters innovation but also strengthens team dynamics and drives better outcomes for businesses.

Choose a company in the field of food and beverage and fulfill the following H99)0101511910) NA ÝÝ

Reward and Motivation

Coca-Cola offers a comprehensive benefits package that is well-regarded for addressing both basic and transformative needs of employees As market dynamics change, the company consistently evaluates its benefits programs to ensure they align with employee values, providing diverse options that cater to the needs of individuals and families while promoting healthy lifestyles.

Coca Cola Company distinguishes itself from competitors through its comprehensive reward and motivation strategies, recognizing that Total Rewards extend beyond mere pay and benefits By offering a holistic package that includes competitive compensation, extensive benefits, learning opportunities, and a positive work environment, Coca Cola enhances its appeal in the market The company regularly benchmarks its Total Rewards programs against industry leaders, ensuring they remain competitive and aligned with business objectives for sustainable growth This includes a structured approach to base salary, annual and long-term incentives, and a highly regarded benefits package that adapts to the evolving needs of employees By providing diverse options that support individual and family wellness, Coca Cola showcases its commitment to attracting and retaining top talent through robust reward initiatives, solidifying its position in the industry.

Flow Diagram — HR planning process of Coca Coẽa - c2 1222 na 22

Analysis of current > Analysis of the future > Determination of the staff employment plans of surplus or deficit of the company employees

Selection of the best w alternative solutions to alternatives the surplus or deficit

Figure II].6 Flow Diagram of HR planning process of Coca Cola

Coca Cola Company showcases a significant competitive edge in its Human Resource Management (HRM) practices through a strategic HR planning process By collaborating with executives and line managers, the company aligns HR activities with its strategic objectives, effectively predicting employee needs and productivity levels Coca Cola's commitment to managing employee exits ensures a balanced workforce, selecting individuals with the right skills for the appropriate roles While the HR planning stages may not be explicitly outlined, the company conducts a thorough analysis of its current workforce and future employment needs, assesses employee surpluses or deficits, evaluates alternative solutions, and chooses the best actions This comprehensive HR approach distinguishes Coca Cola from its competitors and supports its organizational success.

Current Legislation Relating to Unfair DismissalL .- 62c 2 32113 vs srrrrxse 23 TV CONCLUSION —

In the context of US legislation, dismissal refers to the termination of an employment contract between an employer and an employee While certain circumstances allow for lawful dismissal, others can be classified as unlawful Employees facing unfair dismissal have the right to seek resolution by filing a case with an employment tribunal.

Unlike the UK, which has specific laws on unfair dismissal, the US addresses unjust termination through a wider legal framework that incorporates anti-discrimination laws Despite these differing legal systems, Coca-Cola is committed to preventing unfair dismissals while fostering inclusivity and fairness in its employment practices.

Human resource management is crucial for any organization, encompassing the recruitment, selection, training, and management of employees to meet organizational goals Effective HR practices enhance employee performance, boost productivity, and improve job satisfaction, ultimately leading to higher employee retention rates Furthermore, HR management ensures compliance with labor laws and fosters a positive corporate culture, making it a vital component of a company's overall success.

The human resource management (HRM) function is vital for any organization, continually evolving due to various trends that influence talent management Key factors driving these trends include technological advancements, workplace changes, globalization, and shifting workforce demographics.

Organizations can enhance their performance and succeed in the global marketplace by strategically aligning their human resource strategies with the implications of globalization Additionally, the integration of automation, artificial intelligence, and data analytics in human resource management has significantly improved efficiency, transforming traditionally manual tasks like resume screening, onboarding, and performance evaluations into streamlined, data-driven processes.

The landscape of Human Resource Management (HRM) is evolving, driven by a notable shift from manufacturing to service-oriented jobs HRM professionals are responding to this change by innovating recruitment and selection processes, introducing flexible work arrangements, and redefining performance management practices Additionally, they are challenged with the integration of on-demand workers into the organizational culture, focusing on enhancing their engagement and productivity.

Workforce demographics are evolving, leading to increased diversity in the coming years A significant challenge for organizations is fostering acceptance among employees of varying races, ethnicities, genders, ages, and religions Embracing this diversity is essential for creating an inclusive workplace culture that enhances collaboration and innovation.

25 disabilities, and sexual onentations Managing this diversity is a global concern

This report also sees the limitation and unsolved HR issues of Coca Cola However, here are some solutions that can be applied to HR difficulties faced by Coca- Cola:

1 Improve Diversity and Inclusion: Coca-Cola may increase diversity and inclusion within the organization by aggressively recruiting from underrepresented groups, promoting diversity in senior roles, and providing employees with training to detect and eradicate bias

2 Create a Clear Career Path: By developing a clear professional path, Coca-Cola can assist employees in understanding their career growth prospects This can include official training programs, mentoring, and coaching

3 Provide Competitive Salary: Coca-Cola can recruit and retain outstanding people by providing competitive compensation and benefits packages This can include flexible work arrangements, incentives, and stock options

4 Deal with Employee Burnout: Coca-Cola may deal with employee burnout by encouraging work-life balance, providing wellness initiatives, and urging staff to take time off when necessary

5 Enhance Communication: Coca-Cola may enhance communication by establishing an open-door policy, holding frequent staff surveys, and offering performance feedback

6 Improve Employee Engagement: Coca Cola can improve representative engagement by making a positive work environment, empowering representative support in decision-making, and recognizing and fulfilling remarkable execution

In summary, the Coca-Cola Company's human resource management strategies effectively promote the growth and retention of a diverse and talented workforce The company implements competitive compensation packages, offers advancement opportunities, and fosters a supportive work environment to attract and retain top talent Additionally, Coca-Cola demonstrates a strong commitment to ethical and responsible practices in its HR initiatives.

Coca-Cola's HR practices, which emphasize diversity, inclusion, and fair labor standards, play a crucial role in the company's success and continuous growth These strategic human resource management methods are essential for fostering a positive workplace culture and driving business expansion.

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