human resource management ASSIGNMENT 1

Assignment 1 FRONT SHEET Qualification BTEC Level 4 HND Diploma in Business Unit number and title Unit 3: Human resource management Submission date Feb 25th 2020 Date Received 1 st subm

Assignment 1 FRONT SHEET Qualification BTEC Level 4 HND Diploma in Business

Unit number and

title

Unit 3: Human resource management

Submission date Feb 25th 2020 Date Received 1 st

submission

Feb 25th 2020

submission

Group number:

Student names &

codes

Final scores Signatures

Student declaration

I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism I understand that making a false declaration is

a form of malpractice

P1 Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing an organization.

Human Resource Management :

Human resource management is an essential part of any organization Moreover, the development of this division is the first step, the foundation on which the future of the company depends It is essential for every business unit Human resource management is the process of creating and using the tools, facilities, methods and solutions in the most reasonable and effective manner, strengths of employees, ensuring the implementation of (long-term) goals of

the enterprise and of each employee in the enterprise Human resource management is the management of people in the relationship between employers and employees to achieve the strategic business goals of

the business and to satisfy the individual needs of workers.

 Purpose of human resource management:

Due to the basic characteristics of the labor element, human resource management aims to minimize labor costs, increase labor productivity, ensure stability and increase income for employees, ensure ensure product quality in order to increase the ability to dominate and expand markets, increase the efficiency of production and business activities of enterprises

Human resource management also aims to increasingly respect and enhance human dignity, promote personality and job satisfaction, and develop their potential capabilities

Personnel in charge of human resource management in the modern management model is the human resource manager To accomplish this task, the human resources manager must establish close relationships with the directors of other departments In the traditional business model, there is no human resource director position, but often due to the assignment among senior management of the business

 Functions and roles of human resource management:

Functions and roles of human resource management:

Many businesses, especially those in developed countries, are well aware of the role of human resources Many businesses perceive people as their invaluable strategic resource Modern managers think that the workforce is the customer inside the business With such a view, human resource management in businesses today has the main functions and roles:

- Helping to achieve strategic business goals of the business

- As a part of enterprise development solutions

- Satisfying the needs of workers

 Benefits of strategic human resource management:

- Increase job satisfaction

- Better working culture

- Improve customer satisfaction rate

- Effective resource management

- A proactive approach to employee management

- Increase productivity

Strategic human resource management system is the key for maintaining and developing quality staff It's likely that employees will feel valued and want to stay with a company that places a high priority on employee retention and engagement Before you implement strategic human resource management, you will need to create a strategic HR planning process using the steps below:

- Develop a thorough understanding of your company's goals

- Assess your staffing capacity

- Analyze your current personnel capacity according to your goals

- Estimate your company's future personnel requirements

- Identify the necessary tools for employees to get the job done

- Implement human resource management strategy

- Evaluation and corrective action

P2 Explain the strengths and weaknesses of different approaches to recruitment and selection

Recruitment

Internal Recruiting Internal recruiting is

defined as promote an individual to meet the needs of the company

-Saving money

-understand employees' information through the working process -is the motivation For staff promotion

-Employees are familiar with the work and company culture

-aroused jealousy from non-promoted employees

-may overlook some great potential outside the business

-shortage of staff in the newly promoted position

External Recruiting External recruiting is

recruiting outside a company to fill vacancies in a business

-New employees can bring innovation and creativity to the company

-Costs may be lower when hiring potential, experienced staff

-It costs money to recruit and train new employees

-It takes time to evaluate new employees

-New employees can quit because the company does not have good treatment Internet recruiting Internet recruitment is

online recruitment on company’s websites

or third party websites (online recruitment companies)

-Spend less time and cost

-There are many options because there

is a large pool of candidates

-Some candidates are not serious in the application process -The percentage of unsuitable employees

is higher because the number of records is quite large => The

HR department works more

Cognitive Ability

test Cognitive test is test of thinking and

reasoning

-Easily assess employees by the skills they have

-spot talented candidates

-Being more likely

to differ by gender and race than other tests

-It costs money and time for internal development

Assessment

Centers Candidates who participate in the

assessment test will

be assessed through the handling of simulation situations (situations that may occur in the work)

-Quickly find the right candidate

-regardless of gender and race

-They may be costly to manage and evaluate

-increase waiting time for result

-The results may not be accurate based on the scorer's feelings

Integrity Tests Integrity test is to

check the honesty

of the applicant

The questions are often related to work and experience in their previous work

-show the new employees the importance of morality in your company

-cost effective for a large number of test takers

-Participants can easily be dishonest with some fairly common questions

-Harsh questions can be

uncomfortable for the person being asked

Structure Interview Structured

interview is the same system of interview questions for all candidates

-Ensure there is a common standard for employee evaluation

-Individual work productivity can be better

-save time

-not found individuals with outstanding characteristics

-boring for interviewees

P3 Explain the benefits of different HRM practices within an organization for both the employer and employee.

Today the majori ty of companies have models of human resource

managemen t to ensure quality at work, since the need for quality in terms of personnel is an important factor for success, it has generated many Different

HR management images Some managemen t models such as GROW represent

4 aspects of Goal, Reality, Options (or Obstacles), Way forward, these 4

criteri a are the decisive factors for success, first lead the planning to

identify the main objectives, the identified objectives must be feasible and realisti c Secondly, when the target team members are identified, they will begin to work Thirdly, in the implement ation process of management, there must be contingency plans for every possible bad situation Finally, leaders need to ensure that the team members are energetic and dedicated to the goal

to bring the best success to the company

Maslow is also one of the HR management models applied by many

companies, maslow it requires managers and leaders to understand the needs

of employees Maslow Tower exists based on 5 factors from low to High, physiological, safety, love / belonging, esteem, self-actual iza tion These are the needs of most employees, managers, and managers who need to

understand and implemen t those needs to help employees go to the top of the Maslow tower so that they can disrupt their ability and show off

Themselves in the best way brings high efficiency and productivity The organizat ional management model, which is one of the common management models used by small and medium- sized companies, is divided into different departmen ts independently by the governing body in the organization First

will be the top director in the model, the next will divide the independent departmen ts of these departments under the charge of the heads of the

departmen t, through the heads of work, who are responsible for reporting to with the director or the head of the organization This is a common and effective business management method that many organizations are applying, with this approach will aim to provide products and services that meet the requiremen ts of customers both inside and outside

Functional management model, is one of the most popular models for small and medium companies today This structure is a group of employees based

on specific operationa l functions The departmen ts are divided and managed independent ly Departments carry out the tasks of the organization,

subdivide the jobs according to their working positions, divisions,

departmen ts and subsidiaries' divisions for implem enta tion Design a

managemen t relationship to ensure the job is in a way that fits with your business strategy In this model, the heads of each functional department

report to the general director or deputy director This is how businesses organize and operate their business to provide products and services that meet the requirements of customers both inside and outside

P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational profit and productivity.

- Vision: NTJ aims to become the leading jewelry business and product brand in Vietnam

- Mission:

 NTJ is committed to bringing the finest aesthetic value and quality jewelry convergence to our customers

 Customer satisfaction is the core mission for all investment and business development activities

 NTJ focuses on in-depth training within the business

- Situation: 6 people for sale

- Outcome:

 The Brand and Trademark 2005

 Exhibition of quality fair and first integration

 Vietnam high quality goods in 2002,2005 and 2017

 Saigon newspaper marketing NTJ certified, selected industry is gold, silver and gemstone - jewelry won the title of 2006 high quality Vietnamese goods by consumers voted through a survey organized by Saigon marketing newspaper

 Vietnam Intellectual Property Association Vietnamese Brand Certification Gold Cup Vietnamese prestigious brand gold jewelry industry - jewelry voted by readers of Vietnamese brands, trade magazines, intellectual property news

 General Department of Standards, Metrology and Quality of the jury certified the first gold award, the product of NTJ gold jewelry set

 Outstandingly surpassing the bright candidates, NTJ was honored to receive the award of the top 10 prestigious brands in Vietnam organized by the Institute of Survey and Evaluation of Competitive Index and Vietnam Science Association for Enterprise Development on July 1, 2018

- NTJ focuses on training dedicated sales human resources with the profession that promises to best meet the needs of modern customers

- Training salespeople by:

 Help each other

 A manager teach the new staff about the professional knowledge and how to advisory about the product to the customer

- Activities Interview:

 Submit the file

CV Job application Some 3x4 pictures

 Interview

 Study about the simple professional knowledge

 Challenge

- NTJ use the external personnel

- NTJ more and more having the loyal customers

- Comment of customer:

 Reputation

 Quality

 No more style jewelry

 Expensive wage

 The price is so expensive

hastc.org.vn, (2018) sapuwa.com [online] Available at:

https://sapuwa.com/tam-quan-trong-va-nhan-to-anh-huong-den-nguon-nhan-luc.html [Accessed 25,Jan,2020]

ngoctham.com [online] Available at: http://ngoctham.com.vn/[Accessed 25,Jan,2020]