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Is my entire family eligible for health insurance benefits?. He has a full- time job that provides him with health insurance, but perhaps I could get better coverage for him through the

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Question 1- 3 refer to the following table

Low Airfares

New York Berlin $349

New York San Francisco $239

New York Bombay $538

Washington Rome $379

San Francisco Paris $456

Alt flights make at least one stop with a change of aircraft Tickets must be purchased two weeks

in advance Once ticketed any alteration wit coat $25.00 No refunds

1 If you go from New York to Berlin, what happens?

You can get a refund

You change planes

You must pay an alteration fee

You pay $239

2 How early do you have to purchase your ticket in order to get the lowest fare?

One day

One week

Ten days

Fourteen days

3 If you want to change your ticket, what do you have to do?

Trade tickets at the airport

Buy a new ticket

A couple of months

Pay a $25 charge

Question 4- 6 refer to the following advertisement

ARE YOU SURE SHE’S SAFE?

“Every new parent needs to know about this car seat!”

Customer report Magazine

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As a parent, you try to do all the right things to keep your children healthy and safe Using a car seat is one of them What you may not know is that over 300 infants will die and become

seriously injured sue to automobile accidents this year even though they were secured in a

federally approved infant car seat

4 What is the advertisement about?

infant vaccination

child safety seat

car accidents

health insurance

5 Who is the advertisement addressed to?

newlyweds

parents

retired people

car dealers

6 How many infants will die this year due to automobile accidents?

over 302

over 312

over 300

over 320

Question 7 – 9 refer to the following letter

Mr S Kayasit, president

Golden Crown Resorts

31/66 Rays Road

Patong Beach

Phuket 83150

Thailand

Dear Mr Kayasit:

Thank you Vera much for offering me the position of Properties Agent for your office in Phuket

I appreciate your discussing the details of the position with me and giving me time to consider your offer I also enjoyed meeting Mr Van Vliet, the current Properties Agent in Phuket

You have a fine organization and there are many aspects of the position which are very appealing

to me However, I believe it is in our mutual heat interest that I decline your kind offer I have

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decided to accept a position as the Sales Director for a smaller company located in Kyoto This has been a difficult decision for me, hut I believe it is the appropriate one for my career and family at this time

I want to thank you for the consideration and courtesy shown to me It was a pleasure meeting you and Mr Puapondh, the head of Operations Sincerely,

Ryusuke Hayashida

7 Why was this letter written?

To accept a new position

To turn down a job offer

To discuss employment opportunities

To request further information from the personnel office

8 Who offered the opportunity for employment?

The Company President

The Head of Operations

The Properties Agent

The Sales Director

9 Who does NOT work for Golden Crown Resorts?

Mr Van Vliet

Mr.Kayasit

Mr.Hayashida

Mr.Puapondh

Question 10- 14 refer to the following e-mail message and brochure

To: Adam Smith

FROM: Richard Dubois

SUBJECT: Health benefits

Dear Ms Smith,

I have been working at Excentrix, Inc for almost a month now and need to sign up for health benefits I was told that you, as a human resources director at Excentrix, could explain the benefits to me My major concern is coverage for my family Is my entire family eligible for health insurance benefits? My wife and I have three children My wife doesn’t have a job Our

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two daughters are still in high school and of course don’t yet work Our son has finished school but he is still living at home with us He has a full- time job that provides him with health

insurance, but perhaps I could get better coverage for him through the Excentrix plan My other question concerns my back I have been receiving treatment for a bad back for the past two years This is a chronic condition, and I will continue to need treatment Will it be covered under the Excentrix plan?

Thank you for your help

Rich Dubois

Sale Officer

Explanations of Benefits

Health Insurance

Health Insurance is available to all Excentrix, Inc employees and their eligible dependents The term eligible dependent refers to your spouse and each unmarried child who is dependent upon you for support and maintenance, but excluding any such person who is insured as an employee Our health insurance plan covers doctor’s visits, inpatient and outpatient surgery, hospital stays, tests, and prescription medication Basic dental care is also covered We hope to have a vision plan available by the end of next year New employees, please note that treatment for

pre-existing conditions is not covered during your first six months on the plan

10 Who is Amanda Smith?

An insurance agent

An employee of Excentrix, Inc

A medical doctor

A hospital

11 How many sons does Richard Dubois have?

None

One

Two

Three

12 Which of Richard’s family members can receive health insurance through another job?

His son

His wife only

His wife and daughters only

His entire family

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13 When will Richard’s back treatment be covered by his Excentrix health insurance?

Right away

In one month

After six months

By the end of next year

14 Which of the following is not covered b y the Excentrix health insurance?

Drugs

Surgery

Dentist’s visits

Eyeglasses

Question 15- 19 refer to the two following letters

Name: Timothy Hughes

Address: 387 Biscayne Street, Springfield, IL 80761

Description of works you are submitting Include size, medium, and title for each piece

You may submit up to four pieces

1 “48 x 48” oil painting “Summer Sunset”

2 “36 x 60” oil paiting “ Winter Wonder”

3 …

4 …

All artists works are accepted will receive 2 free tickets to the show Extra ticket may be

purchased for $8 each

This form must accompany all submissions Please send the completed form, slides the ò your art work submission fee to: “The Press Fund Show, P.O Box 83, Singpring 8076 Submission fees are $10 for each piece submitted for considera tion

-

Dear Timothy Hughes,

Thu Jury Committee of The Press Fund Show would like to express our appreciation to you and all your colleagues who submitted pieces for consideration While we regret that your pieces cannot be included in the exhibit, we want you to know how much we appreciate your

participation in this unique event We were encouraged by both the size of the response and the quality of the works presented We were demanded to include as many artists as possible, but space limitations made it inevitable that we could not include that all the pieces we liked If you submitted paintings, your slides will automatically be entered for consideration in the upcoming

Painting Nature show If you submitted photographs or sculpture, your slides will be returned to

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you within next week

Sincerely yours,

The Press Fund Show Jury Committee

15 What is The Press fund Show?

An Art school

A TV program

A press conference

An art exhibit

16 How many pieces did Timothy Hughes submit?

One

Two

Three

Four

17 How much will Timothy have to pay to see the shadow?

$0

$8

$10

$20

18 Why didn’t the Jury Committee accept all submitted pieces for the show?

The quality wasn’t high enough

Some of the pieces were too small

There wasn’t enough room to display them all

They decided not to accept sculpture and photograph

19 What will happen to Timothy’s slides?

They will be submitted to another show

They will be returned to him within a week

They will be shown on TV

They will be sold for $10 each

Questions 20-24 refer to the following notice and table

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TRIANGLE RAILROAD, INC

From: OPERATIONS DEPARTMENT

Date: September 18

Notice to all employees:

In order to increase speed and efficiency, the management has decided to reduce the level of service on some routes Starting November 6, stops will be eliminated from several of routes In addition, meal services will no longer be offered on new direct routes with no intermediate stops Eliminating these stops from our routes will allow us to introduce new high-speed express cars and phase out obsolete cars, come of which have been in service for 30 years

The delay in implementing the change was due in large part to the necessity of obtaining

approval from the State Transportation Authority this summer, in the face of opposition from key members of the state legislature and the public

TRIANGLE RAILROAD

1 Greenville- Raleigh-Cary-Durham Raleigh- Durham

2 Durham-Greensboro-Winston-Salem Durham-Greensboro-Salem

3 Charlotte-Salisbury-Greensboro Charlotte-Greensboro

4 Raleigh-Sanford-Fayetteville-Wilmington Raleigh-Fayetteville-Wilmington

20 Who probably wrote the announcement?

A railroad engineer

A government official

The head of operation

The chief accountant

21 Why have the routes been changed?

To cut costs

To introduce new equipment

To respond to public opinion

To reduce passenger demand

22 When will the change take effect?

Immediately

In September

In November

During summer

23 What is suggested about public opinion?

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It is opposed to the changes

It has no interest in the railroad

It is in favor of the upgrade

It wants cost to be cut

24 On which routes will meal services be eliminated?

1 and 2

1 and 3

1 and 4

2 and 4

Question 25- 29 refer to the following notice and advertisement

Puget Sound Public Health Board Notice

The virus that causes influenza is different every season To prevent the flu from spreading, researchers have to alter the vaccine each year Developing the correct flu shot has been very challenging for manufacturers this year As a result, there is a little supply of the vaccine Certain members of the population are more at risk during flu season than others Because of the national shortage, the Puget Sound Pubic Health Board cannot offer the flu shot to everyone Please read the following questions to find out if you or a family member are eligible to receive this year’s vaccine

1 Do you suffer from long- term heart, lung, or blood disorders?

2 Do you have cancer or another disease?

3 Are you a health care worker?

4 Are you over 65 or under 12 months of age?

5 Are you pregnant or planning on getting pregnant during the flu season?

If you answer YES to one or more of these questions, make an appointment with your family doctor today Flu shot clinics will be available at various locations throughout the region

beginning on October 6

Flu Shot Clinic

It’s flu season again Are you in the 15% of the population that is at risk of contracting influenza this year? Don’t take any chances Visit your doctor today to receive your medical

recommendation

Location: Apple Square mall

Time: Mondays and Wednesday from 9AM- noon

Dates: October 6th – November 30th

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For scheduled appointment, please arrive ten minutes early to check in at the public health nurse desk Bring a letter from your doctor stating that you require the vaccine You also need your health card and two other forms of ID Nurses will accept walk-ins on a first-come, first- served basis Expect to wait if you don’t have an appointment

Note a students and teachers:

Puget Sound public and private schools will be offering shot to all students and staff members This is recommendation from the Public Health Board to prevent an influenza outbreak The vaccine will be available on school grounds You are NOT eligible to receive the vaccine at public flu shot clinics

25 What is the purpose of the Public Health Board notice?

To explain why people need flu shots

To identify doctors who give flu shots

To explain who is allowed to get a flu shot

To describe the process of manufacturing flu shots

26 How does this flu season differ from others?

Fewer doctors are getting vaccinated

Less of the population can get flu shot

Fewer nurses are available to work

More people are sick with flu

27 What would happen if a doctor walked into a flu clinic and asked for a shot?

The doctor would be sent away

The doctor would have to wait his/her turn

The doctor would have to work

The doctor would receive a shot immediately

28 Who might NOT be eligible to get a flu shot this year?

A schoolteacher

A nurse’s assistant

A father- to-be

A three month old baby

29 Who can get a flu shot at Apple Square Mall?

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Eligible people with a doctor’s recommendation

Only people with appointments

Public school students

Only mall employees

Questions 30-32 refer to the following advertisement:

APV Marketing, Chicago’s leading manufacturer of state-of-the-art photographic equipment

and supplies, is looking for a qualified professional for the following position:

MARKETING ASSISTANT

Responsibilities:

- Assist in conceptualizing marketing campaigns

- Provide inputs to the company’s marketing plans, programs, and activities

- Monitor the marketing performance of the company’s products in its various markets and outlets

Requirements:

- Must have excellent marketing and communication skills

- Must have a college degree in Business, Economics, or Marketing Management

- Must have at least three years’ work experie nce in a comparable marketing organization

- Must be forward- looking and innovative

We offer competitive salary, bonuses, incentives, car plan, and health insurance

Applicants may submit their résumé with ID photo to:

APV Marketing Corp

Personnel Department

Room 504 Alpha Towers

11th Street, Chicago, IL 60446

30 What is the business of APV Marketing Corp?

Publishing

Banking

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Manufacturing

Shipping

31 What is not a requirement of the position?

Residence in Chicago

Good communication skills

A Business degree

Experience in marketing

32 At least how many years of work experience is required?

One year

Two years

Three years

Four years

Questions 33-34 refer to the following document:

VANGUARDIA TIMES

348 Full Circle Building, 2009 Main Avenue, Houston, TX October 6, 2009

To: Peter Gould Editor in Chief

From: Lorna Neeson Chief Copyeditor

Subject:Book review from Italian correspondent for editing

Here is the book review done by Mr Svevo, our correspondent in Rome The manuscript needs a complete rewrite It is not very well organized and the grammar is problematic Ms Ardrey, our new associate editor, said she had found major errors of fact Please give me the rewritten

manuscript by 5:00 p.m today Thanks!

Peter Gould

33 What does the editor in chief want?

To have material totally redone

To have some facts checked

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To have some details explained

To have material replaced

34 Who was asked to do the work?

Mr Svevo

Peter Gould

Ms Ardrey

Lorna Neeson

Questions 35-37 refer to the following text:

Are you setting up a small business? Worried about the costs of renting office space and

employing the right people?

Rebus Virtual Office World can help you With our Basic Office Deal, we can set up a virtual

office for you practically overnight

We will give your business a professional image and our polite, friendly staff will handle your calls and present your business in the best possible way We can provide you with: a professional business address, a local phone number and we will also handle mail

For a more personal approach, with the option of forwarding mail and messages to your home

address, don’t hesitate to ask us about our Pre mie r Office Deals

35 Where is the text from?

A message from a business to a current client

An advertisement for a new business service

An email from one business worker to another

A newspaper article about a new business’s success

36 What does the service provide?

Off-site staff to perform general office duties

A site where several businesses can locate their offices

Advice on how to make your business more professional

Temporary staff for local businesses

37 Which of the following is not included in the Basic Office deal?

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