© ISO 2016 Railway applications — Rail project planning process — Part 1 Stakeholders and their needs/ interests Applications ferroviaires Processus de planification de projets ferroviaires — Partie 1[.]
Trang 1Rail way applications — Rail project
Trang 2COPYRIGHT PROTECTED DOCUMENT
© ISO 2016, P blshed in Sw itz rlan
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Trang 3F reword vi
Introduction vii
1 Sc ope 1
2 Nor mati ve r eferenc es 1
3 Terms an definitions 1
4 Stakeholder s and their ne ds/inter ests of rai projects 3
4.1 General 3
4.2 A dminis rative authorities 3
4.2.1 Safety compl anc 3
4.2.2 S curity complanc 3
4.2.3 E vir onmental complanc 3
4.2.4 Health pr ote tion complanc 3
4.2.5 Efe t on national/r eg ional/local e onomy 4
4.2.6 Financial r esour ces/ r oje t cos / r oje t fu ding 4
4.2.7 E vir onmental imp ct 4
4.2.8 Transp rt ys em co r dination 4
4.3 Pas eng ers 4
4.3.1 General 4
4.3.2 Safety 4
4.3.3 S curity 5
4.3.4 C mfort 5
4.3.5 A cc s ibi ty 6
4.3.6 S rvic r ela i ty/a vaia i ty 6
4.3.7 A fforda i ty offar e 6
4.3.8 Total time to des ination 7
4.3.9 Vehicle desig n 7
4.3.10 Sup lemental in-station/ nb ar d se vic s 7
4.4 Consig nors 7
4.4.1 General 7
4.4.2 Transp rtation of g oods 7
4.4.3 Safety an se urity 7
4.4.4 Rela i ty 8
4.4.5 A cc s ibi ty 8
4.4.6 Far e 8
4.4.7 Total time to des ination 8
4.4.8 A dded v lues 8
4.5 Owne of r ol ng s ock 8
4.5.1 General 8
4.5.2 Return on investment (pr ofit) 8
4.6 Owne of infrastructur e 9
4.6.1 General 9
4.6.2 Return on investment (pr ofit) 9
4.7 Manag ers of r ol ng s ock 9
4.7.1 General 9
4.7.2 Safety 9
4.7.3 Pr ofit 9
4.7.4 Life-cycle cos 9
4.7.5 Pr oje t fu ding 1
4.7.6 Char g es/rent 1
4.7.7 Q ualty 1
4.7.8 C mplanc 1
4.7.9 Time to plac in se vic 1
4.7.10 Networ k con e tions betwe n an within r aiwa ys 1
Trang 44.7.1 Vehicle/networ k comp tibi ty 1
4.7.12 Rela i ty, a vaia i ty and maintaina i ty 1
4.8 Manag ers of infr as ructur e 1
4.8.1 General 1
4.8.2 Safety 1
4.8.3 Pr ofit 1
4.8.4 Life-cycle cos 1
4.8.5 Pr oje t fu ding 1
4.8.6 Char g es/r ents 1
4.8.7 Q ualty 1
4.8.8 C mplanc 1
4.8.9 Time to plac in se vic 1
4.8.10 Networ k con e tions betwe n an w ithin raiwa ys 1
4.8.11 Vehicle/networ k comp tibi ty 1
4.8.12 Rela i ty, a vaia i ty and maintaina i ty 1
4.9 Raiwa y un e taking s .1
4.9.1 General 1
4.9.2 Oper ational safety 1
4.9.3 C s of rai o eration/ peration cos 1
4.9.4 Bu g et for inves ment 1
4.9.5 Far e/subsid y 1
4.9.6 E er g y 1
4.9.7 Transp rt ca acity 1
4.9.8 Far e cole tion 1
4.9.9 S curity 1
4.9.10 Transp rt ca acity ofe 1
4.9.11 Rela i ty of r ol ng s ock and infrastructur e 1
4.9.12 Av ia i ty of r ol ng s ock an infras ructur e 1
4.1 Infras ructur e o erators 1
4.1 1 General 1
4.1 2 Oper ational safety 14
4.1 3 C s of rai o eration/ peration cos 14
4.1 4 Bu g et for inves ment 14
4.1 5 Far e/subsid y 14
4.1 6 E er g y 14
4.1 7 Transp rt ca acity 14
4.1 8 Far e cole tion 14
4.1 9 S curity 14
4.1 1 Rela i ty of r ol ng s ock and infrastructur e 14
4.1 1 Av ia i ty of r ol ng s ock an infras ructur e 14
4.1 Cons ruction/manufacturing contractors 1
4.1 1 General 1
4.1 2 Q ualty 1
4.1 3 C s 1
4.1 4 C ntract ched le/dela y 1
4.1 5 C ntract pric 1
4.1 6 Pr ocur ement pr oc d re 1
4.1 7 S le tion an q alfication of subcontractor 1
4.1 8 C mplanc 1
4.1 9 Vehicle/networ k comp tibi ty 1
4.1 1 Testing faci ty 1
4.1 1 Mar ket deman 1
4.1 Pe sons/ r ganizationsengag ed in r elated transp rt modes 1
4.1 1 General 1
4.1 2 Chang es in deman ind c d b the pr oje t 1
4.1 3 C mp tibi ty/inte fac manag ement 1
4.1 Othe s 1
4.1 1 General 1
Trang 54.1 2 Safety and se urity 1
4.1 3 Q ualty of lfe 1
4.1 4 Eventualty of forced r emo al 1
Biblog raphy 18
Trang 6ISO (he Int ernational Org nization for Stan ardization) is a worldwidefede ation of national s an ards
b dies (ISO membe b dies) The work of pr p ring Int ernational Stan ards is normaly car ied out
through ISO t ech ical committ ees Each membe b dy int er st ed in a subje t for w hich a t ech ical
committ ee has be n es a lshed has the right t o be r pr sent ed on that committ ee Int ernational
org nizations, g ove nmental an non-g ove nmental, in laison with ISO, also take part in the work
ISO cola orat es closely with the Int ernational Ele trot ech ical C mmis ion (IEC) on al matt ers of
ele trot ech ical s an ardization
The proc d r s used t o develo this document an those int en ed for it furthe maint enanc ar
desc ibed in the ISO/IEC Dir ctives, Part 1 In p rticular the dife ent a pro al c it eria ne ded for the
dife ent ty es of ISO document should be not ed This document was draft ed in ac ordanc with the
edit orial rules of the ISO/IEC Dir ctives, Part 2 www.iso.org dir ctives
A tt ention is drawn t o the p s ibi ity that some of the element of this document ma be the subje t of
p t ent right ISO shal not be held r sponsible for identifying any or al such p t ent right Detais of
any p t ent right identified d ring the develo ment of the document wi be in the Introd ction an / r
on the ISO ls of p t ent de larations r c ived www.iso.org p t ent
Any trade name used in this document is information given for the convenienc of use s an does not
cons itut e an en orsement
For an ex lanation on the meaning of ISO spe ific terms an ex r s ions r lat ed to conformity as es ment,
as wel as information a out ISO’s adhe enc to the Wor ld Trade Org nization (WTO) principles in the
Te h ical Bar ie s to Trade (TBT) se the folowing URL: www.iso.org iso/ for word.html
The committ ee r sp nsible for thisdocument is ISO/TC2 9, Railwa a plc atio s
Trang 7Rai wa r pr sent an eff icient transport mode t o o e come societal an environmental is ues, such
as e onomic growth, ro d traffic cong es ion, p lutant emis ion r d ction, ac es ibi ty, an so on
The efor , rai proje t can pro ide gr at benefit for peo le al o e the world Howeve , desir d
out comes cannot alway s be g ined, sinc al rai proje t ar influenc d b many ext ernal fact ors
an con itions as wel as b s akeholde ’s ex e tations It the efor takes time and the e ar cos s
inv lved in identifying con itions an translating s akeholde ’ s ex e tations int o spe if ications an
r q ir ment
Ex e tations an con itions can be both the same or they can dife among proje t These ex e tations
an con itions ar identif ied, analysed, prioritiz d an taken int o ac ount w hi e adv ncing the proje t
If not, the proje t ma not prod c the ex e t ed benefit an r sult in a wast e of time an money In
orde t o a oid such a wast e, these fact ors ar g ene alz d an s an ardiz d as much as pos ible
By bett er identifying s akeholde s, taking int o ac ou t their ne ds as wel as ext ernal con itions,
proje t plan ing can be o timised The proje t’s manag ement wi l then proc ed mor smo thly aft er
the plan ing s ag e, with ex e t ed benef it on cos s, q alty an del ve y
It isex e t ed that this se iesof document wi l be useful t o contracting entities for:
— identifying an prioritizing ne ds, int er s s an con itions;
— as uring the co e ag e of al r lev nt r gional an environmental con itions;
— adv ncing t ech ical an financial o timization of a proje t
In ad ition, this se ies of document wi be useful t o sup le s for:
— pr paring an o timum pro osal;
— minimizing time an cos in the planning s ag e; an
— clarifying their role an r lat ed r sp nsibi ity in jus ifying the plan of a proje t t o the r lev nt
contracting entity
The efor , b th clent an sup le s wi l be a le t o promot e rai proje t smo thly w hie contributing
t o rai develo ment This se ies of Te h ical R ep rt wi l be develo ed as two pro isional groups:
— Part 1 Stakeholde s an their ne ds /int er s s; an
— Part 2 C n itions
Pen ing a pro al of ISO/TC 2 9, ad itional s an ards wi be develo ed using those r p rt , ad r s ing
cor elation, int eraction an causalty
Trang 9Rail way applications — Rail pr oject planning proc ess —
Part 1:
This document aims t o identify ty ical s akeholde s ofrai proje t an their g ene ic ne ds /int er s s
an does not int erfe e with exis ing national an local laws, leg l r q ir ment an r gulations It
co e s only the plan ing s ag e of rai proje t and does not co e the ex ecution s ag e Any ty e ofrai
proje t is inclu ed (buiding a new lne, r trof it ing or up rading exis ing lnesor chang es of o e ation
or maint enanc ) In this document, ne ds /int er s s of s akeholde s ar dealt with as is ues, w hich ar
subje t t o modification or chang e b al s akeholde s conc rned in the proje t
2 Normati ve r eferences
The e ar no normative r fe enc s in this document
3 Terms and definitions
F or the purposes of this document, the folowing t erms an definitions a ply ISO an IEC maintain
t erminolo ical data asesfor use in s an ardization at the folowing ad r s es:
— IECEle tro edia: a aia le at ht p:/ www.ele tro edia.org
— ISO Onlne brow sing plat orm:a ai a le at ht p:/ www.iso.org o p
entity, w hethe publc or priv t e, w hich orde s the design an / r cons ruction or the r trof it ing or
up rading sy st em/ rticles r lat ed t o raiwa
3.3
fe sibi ity study
s u y t o identify and analy se a pro lem an it pot ential solutions t o det ermine their via i ity, cos s,
an benefit
[ SOURCE:ISO/IEC 2 8 - 20:1 9 (EN), 2 0 0 ]
3.4
l fe-cycle
conse utive and int erlnked s ag es of a prod ct sy st em, from raw mat erial acq isition or g ene ation
from natural r sour es t o final disp sal
Trang 10ne d
pr r q isit e identif ied as ne es ary t o achieve an int en ed out come, impled or s at ed
[ SOURCE:ISO/IEC 2 0 3:2 14 (EN), 3.1 , modif ied, r mo ed r fe enc t o use ]
uniq e set of proc s es consis ing of co rdinat ed activities with s art an en dat es, pe formed t o
c eat e or chang e a u iq e raiwa prod ct, sy st em, o e ation or se vic
[ SOURCE:ISO 2 5 0:2 1 (EN), 3.2, clarif ied for raiway s]
3 9
rai way o eratio
work, activities, or proc s es, such as driving a train, ac ommodating p s eng ers/carg os or
dia ramming, con uct ed b a busines or org nization
3.10
retrofit(ting)
incorporation of new t echnolo y or new design part r sulting from an a pro ed engine ring chang e
t o an alr ady sup led it em in orde t o maintain pe formanc
[ SOURCE:IEC TS 6 1400- 26-1, ed 1.0, modif ied, “ In orde t o maintain pe formanc ”ad ed.]
r sult of activities betwe n a sup l e an a cust ome , an the int ernal activities car ied out b the
sup le t o me t the r q ir ment of thecust ome
[ SOURCE:ISO/IEC Guide 14:2 0 ]
3.13
stakeholder
in ivid al or org nization ha ing a right, shar , claim or int er s in a sy st em or in it p s es ion of
charact eris ics that me t heir ne ds an ex e tations
[ SOURCE:ISO/IEC 2 0 2:2 1 (EN), 4.45]
incorporation of new t echnolo y or new design part r sulting from an a pro ed engine ring chang e
t o an alr ady sup led it em in orde t o impro e pe formanc
Trang 114 Stakeholders and their needs/interests of rai pr ojects
A rai proje t r q ir s plan ing The plan ing s ag e of the rai proje t inclu es a pro osal phase
(conc ptual planning phase), pr -feasibi ity s u y phase an feasibi ty s u y phase From a view of
the role / function in the plan ing s ag e of the proje t, proje t promot ers, as es ing b dies, fun ing
b dies and de ision-makers ar g ene al y inv lved in these phases This document helpsthem develo ,
dia nose an ev luat e a plan The s akeholde s pla ing these roles/ fu ctions ne d t o be flexible an fit
the plan ing t o dife ent cont ext
As this document is a Te h ical R ep rt, the folowing ls of s akeholde s’ ne ds/int er s s cannot be
tr at ed as exhaus ive Furthe efort is ne es ary t o enrich the l s
Among these conside ations, safety cannot be ignor d The efor , safety analy ses ar car ied out t o
minimiz the risk of harm These can be complement ed b , for ins anc , safety ev luations b raiwa
authoritiesor othe s (e.g IEC6 2 8:2 0 , local r gulations /rules)
Stakeholde s an their ne ds/int er s s in rai proje t ar taken int o ac ount at the plan ing s ag e of
the proje t an inclu e the folowing:
— Level 1 subcla usedenot es s akeholde s r lat ed t o the proje t ; an
— Level 2or sub rdinat e subcla use r fe s t o ne ds/int er s s w hich ma be p s es ed b s akeholde s
denot ed in level 1subcla use
4.2 Administrati ve authorities
A dminis rative authorities ar in ivid als or org nizations that ha e legitimat e p we an influenc
on a rai proje t A dminis rative authorities the efor supe vise, plan, fun , or a pro e rai proje t in
the planning s ag e Adminis rative authorities also ha e a legislative r sp nsibi ity right t o influenc
the rai proje t through it actions such as is uing orde s, is uing pe mis ions, pro iding guidanc an
making r commen ations
Co pe ation with s akeholde s, w hich is achieved b set ing up a cou ci of ex e t , publc hearings,
or car ying out as es ment , ena les eff icient adjus ment t o implement cou t ermeasur s a ains risks
from earle s ag es of the proje t
4.2.1 S fety c omplanc e
A uthorities’ ne ds/int er s s inclu e conformity t o any a plca le law s, leg l r q ir ment an
r gulations r lat ed t o safety, w hich ar a pot ential cons raint con ition for the proje t
4.2.2 S cur ity c ompl anc e
A uthorities’ ne ds/int er s s inclu e conformity t o any a plca le law s, leg l r q ir ment an
r gulations r lat ed t o se urity, w hich ar a p t ential cons raint con ition for the proje t
4.2.3 Environmental c omplanc e
A uthorities’ ne ds/int er s s inclu e conformity t o any a plca le law s, leg l r q ir ment an
r gulations r lat ed t o environment, w hich ar a pot ential cons raint con ition for theproje t
4.2.4 He lth protectio c ompl anc e
A uthorities’ ne ds/int er s s inclu e conformity t o any a plca le law s, leg l r q ir ment an
r gulations r lat ed t o health prot ection, w hich ar a p t ential cons raint con ition for the proje t
Trang 124.2.5 Efect o natio al/r eg io al/local ec onomy
A uthorities’ ne ds /int er s s inclu e efe t on national/r gional/local e onomy t o ac omplsh not only
r q ir d transp rt, but also develo ment an e onomic growth
4.2.6 Financial reso r c es/project c ost/pr oject fu ding
A uthorities’ ne ds /int er s s inclu e a aia i ity of f inancial r sour es /proje t cos / roje t fun ing
( inclu ing subsidy), w hich p t ential y afe t the planning of the proje t
E AMP E Financial resour es are, for e ample, fu ds, subsidies, ta red ctions, lo ns an other forms of
f inancial ar ang ments
4.2.7 Environmental impact
A uthorities’ ne ds/int er s s inclu e environmental imp ct, w hich is any chang e t o the environment,
w hethe adverse or benef icial, w hol y or partialy, r sulting from an org nization environmental
aspe t
[ SOURCE: ISO 140 5:2 0 (EN), 3.1 , modif ied, ad ed authority ne ds /int er s s an “w holy or
p rtialy”]
4.2.8 Transpor t system c oor dinatio
A uthorities’ ne ds /int er s s inclu e transport sy st em co rdination with othe transp rt modes
4.3 Pas eng er
4.3.1 General
Pas eng ers ar in ivid als w ho tra el from one plac t o anothe and ha e the r sponsibi ity of p ying
far s They p t entialy ha e dife ent ne ds /int er s s owing t o at ribut es such as purp se of tra el,
dis anc of tra el, ag e, phy sical charact eris ics, and income level
4.3.2 S fety
Safety is one of the mos imp rtant ne ds/int er s s that p s eng ers have
4.3.2.1 Plat or m safety
Pas eng ers’ ne ds/int er s s inclu e platorm safety t o a oid the folowing risks:
— contact with the vehicle;
— fal ing of the platorm;
— dra ging;
— ele trical hazards;
— hazardous fact ors in buidings in g ene al; an
— sl ps r am efe t
4.3.2.2 Onboard safety
Pas eng ers’ ne ds/int er s s inclu e onb ard safety t o a oid the folowing risks:
— col ision ac ident ;
Trang 13— de aimen
— flame, smoke, t oxic g s emis ions;
— cat ching a f ing er or a han in do rs;
— malfu ctioning of do rs;
— ele trical hazards;
— hazardous fact ors in buidings in g ene al;
— fal ing down; an
— f ir
4.3.2.3 Emer g ency safety
Pas eng ers’ ne ds/int er s s inclu e safety in eme g ency situations
4.3.3 S cur ity
4.3.3.1 Plat or m secur ity
Pas eng ers’ ne ds /int er s s inclu e platorm se urity t o el minat e or minimiz c imes, and if these
oc ur, mitig t e the damag esof these c imes
4.3.3.2 Onboard security
Pas eng ers’ ne ds/int er s s inclu e onb ard se urity t o el minat e or minimiz c imes, an if these
oc ur, mitig t e the damag esof these c imes
4.3.4 C mfor t
4.3.4.1 General
Pas eng ers’ ne ds/int er s s inclu e comfort, w hich is g ene aly conside ed in the plan ing phase an
maintained in the run ing phase
Trang 14— airtightnes (air seal ng);
— pro ision of on-b ard se vic s (fo d, drin , IT, et c);
— pas eng er cong es ion;
— usa i ity for olde pe sonsan pe sons with disa i ties ( Se ISO/IECGuide 7 );
— ease of pur hasing ticket ;
— ease of clearing borde control;
— impediment r mo al;
— flo r level chang es;
— conne tivity with othe trains or othe transport modes; an
— fr q ency (n mbe of se vic s pe hour, pe da )
4.3.6 S rvic e relabiity/avaiabi ity
Pas eng ers’ ne ds/int er s s inclu e se vic r la i ity a aia i ity, w hich comprise the folowing
element :
— punctual ty;
— canc lation;
— s af pr senc ;an
— information ac uracy an timel nes
4.3.7 A ffordabi ity of fare
Pas eng ers’ ne ds/int er s s inclu e aforda i ty of far or the s at e in w hich far is r asona ly set