Unit 3 distribution center

Distribution center N- page 36 / distri'bju:ʃn sentə/ A distribution center is a type of warehouse or specialized building that is used to store products before they are sent to retail

ENGLISH FOR LOGISTICS 2

UNIT 3

Bryan Tạ

Unit 3: DISTRIBUTION CENTERS

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Distribution center (N- page 36)

/ distri'bju:ʃn sentə/

A distribution center is a type of warehouse or specialized

building that is used to store products before they are sent to

retailers, wholesalers, or consumers.

Trung tâm phân

phối (nhà kho)

Unloader (N- page 39)

/ ʌn´loudə /

An unloader is a worker who removes inventory

from trucks after it arrives at a distribution center.

Người dỡ hàng (ở trung

tâm phân phối)

Receiver (N- page 39)

/ ri´si:və/

Receiver is a person whose job it is to operate a mobile cart computer

unit and printer The receiver then inventories and tags the unloaded

pallets.

Người tiếp nhận hàng (sau khi hàng được chuyển đến để lưu kho)

Putaway driver (N- page 38)

Putaway driver is a person whose job it is to put goods into

racks, using a forklift.

Công nhân lưu

kho

Hauler (N- page 37)

/ˈhɔlər/

Hauler is a person whose job it is to move received

Công nhân vận chuyển hàng (từ cảng đến kho)

Order filler (N- page 38)

/ 'ɔ:də ´filə/

An order filler is a person whose job it is to select goods from

“pick slot” by hand and move them using power equipment

Công nhân xử lý đơn

hàng (lấy hàng theo

đơn đặt hàng)

Replenishment driver (N- page 39)

A person whose job it is to use a forklift to take products from the

racks and put them into the ‘pick-slot’.

Công nhân bổ sung

hàng (đã bị lấy theo

đơn hàng)

Retail distribution (N- page 39)

/ rɪˈteɪl distri'bju:ʃn/

Retail distribution is the process of sending goods to retail

stores, where they can then be sold to consumers.

Phân phối hàng

để bán lẻ

Direct-to-customer (N- page 39)

If something is direct-to-customer, it is sent straight to the customer

rather than being sent to a retail store which then sells the item.

Chuyển trực tiếp

đến khách hàng

READING

To: Jmetcalf@VGDistributionCenter.com

From: RaulS@LogiCare.com

Re: upcoming holidays

Jessica,

As you know the holiday season is approaching This means increased inventory at the distribution center I have

just finished analyzing data for past holiday seasons I wanted to share my findings with you My goal is to

increase efficiency This will enable us to better serve our customers.

I would like to recommend hiring additional seasonal help I know that you always hire temporary workers.

However, my data has indentified a number of understaffed areas This season we need more: unloaders,

receivers, lumpers, and loaders These are the most urgent deficits we need to fix In addition, it might be

advisable to hire putaway drives and haulers We could also use more order fillers and replenishment drivers.

Previously, the distribution center has focused on retail distribution This holiday season more consumers are

shopping online Therefore it would be wise to expand direct-to-customer services.

Finally, according to vendor feedback, delivery times are too slow I would suggest breaking up shipments That

way, if one item is delayed, part of the shipment arrives on time.

Let’s talk in a few days to discuss the details.

READING

Read the email Then, choose the correct answers.

1 What is the main purpose of the email?

A to identify areas where fewer workers are needed

B to improve overall efficiency at the warehouse

C to change the customer service department

D to remind workers that the busy season is coming

2 Which of the following types of workers does the

distribution center NOT need to hire?

A vendors

B receivers

C lumpers

D unloaders

3 How can delivery times be improved?

A by asking vendors for feedback

B by filing online orders first

C by breaking up shipments

D by retraining putaway drivers

lumper loader receiver order filler unloader

Place the words or phrases from the word bank under the

correct headings.

Unpacks Trucks

Inventories Items

Works on Orders

Unpacks Trucks

Inventories Items

Works on Orders

Lumper Unloader

Order filler

1 The used his forklift to place the goods into the rack.

2 The distribution center focused on orders rather than

retail orders

3 The distribution center _ a number of major retail

stores

4 The transferred the products from the receiving dock to

the storage racks

Fill in the blanks with the correct words or phrases from the word bank.

Break up/ direct-to-customer/ distribution center/ hauler/ putaway driver/

replenishment driver/ retail distribution/ served/ vendors

Fill in the blanks with the correct words or phrases from the word bank.

Break up/ direct-to-customer/ distribution center/ hauler/ putaway driver/

replenishment driver/ retail distribution/ served/ vendors

1 The putaway driver used his forklift to place the goods into the

rack

2 The distribution center focused on direct-to-customer orders

rather than retail orders

3 The distribution center served a number of major retail stores

4 The hauler transferred the products from the receiving dock to

the storage racks

5 The worker needed to the large shipment into

smaller ones

6 The served many branches of the same store

7 Large stores often sell products that come from hundreds of

5 The worker needed to break up the large shipment into

8 The warehouse did not deal with direct-to-customer

shipments, just retail distribution.

9 The replenishment driver moved products from the racks to

the “pick slot”

Listen and read the email again In what area could the

distribution center expand?

The distribution center could expand its direct-to-customer

shipments to take advantage of the added business generated by

online shopping

LISTENING

Listen and complete the conversation.

Manager: Hi, Raul I wanted to talk about the email you sent.

Logistician: Good to hear from you, Jessica So what did you think about 1. _?

Manager: Well, things are always hectic here 2. _.

Logistician: I _.

Manager: We definitely need to 4. .Your email helped me prioritize the positions

So thank you.

Logistician: I’m glad it was useful Did you have any questions?

Manager: Actually, I did You identified the key understaffed areas But can you expand on the

5. hires?

Logistician: Sure I know there are always 6 If money is tight, hire the

putaway drivers and haulers first.

my recommendations during the holidays

caught that

hire more staff

urgent but not essential

budget restrictions

Listen again.

Mark the following statements as true (T) or false (F).

T

F

1 _The woman found the email useful.

2 _The distribution center needs replenishment drivers more

urgently than haulers.

3 _The main priority is hiring loaders, unloaders, lumpers,

and receivers.

T

With a partner, act out the roles below based on Task 7 Then, switch roles.

USE LANGUAGE SUCH AS:

What did you think…?

Can you expand on …? I predict that…

Student A: You are manager

Talk to Student B about:

• The recommendation

• Workers to be hired

• Order of urgency

Student B: You are an logistician.

Talk to student A about the email.

With a partner, act out the roles

below based on Task 7

A: Morning, Raul Have you got a moment to discuss the email you

A: So, I agree about hiring more temporary workers Your email

enabled me to prioritize the positions Thanks for that.

B: Good Is there anything you need me to clarify?

A: Yes You highlighted the main areas where we are understaffed

But can you expand on the helpful but not required hires?

B: No problem Given budget constraints, if you need to choose, hire

the putaway drivers and haulers first

Job openings

VG Distribution Center is currently looking for new employees.

The VG Distribution Center is a warehouse, storage, and shipping facility It handles primarily

retail distribution, but also some direct-to-customer shipments.

The following positions are available:

Receiver-to inventory and tag unloaded pallets

Unloader-to unpack trucks

Loader – to wrap pallets and load them

Lumper – to unload received shipments

We also need:

Putaway Drivers-to place goods into racks

Haulers – to transfer products to the storage area

These are temporary positions to help us through the holiday season However, our seasonal

employees get priority when full time positions become available.

Simple Past Tense

Use Of Simple Past Tense

Forming The Simple Past Tense

Definition OF The Simple Past Tense

USE OF SIMPLE PAST

• Actions finished in the past

o I visited Berlin last week.

• Series of completed actions in the past

o First I got up, then I had breakfast.

• Together with the Past Progressive/Continuous

The Simple Past interrupted an action which was in progress in the past.

o They were playing cards, when the telephone rang.

USE OF SIMPLE PAST

• Actions finished in the past

o I visited Berlin last week.

• Series of completed actions in the past

o First I got up, then I had breakfast.

• Together with the Past Progressive/Continuous

The Simple Past interrupted an action which was in progress in the past.

o They were playing cards, when the telephone rang.

DEFINITION OF THE SIMPLE PAST TENSE

• last (year, month, week)

1 Yesterday, I (go) to the restaurant with a client.

2 We (drive) around the parking lot for 20 mins to

find a parking space

3 When we (arrive) at the restaurant, the place

7 My client and I slowly (walk) _ back to the car

8 Then we (see) a small grocery store

9 We (stop) _ in the grocery store and

(buy) some sandwiches

10 That (be) better than waiting for two hours

11 I (not go) _ to school last Sunday.

12 She (get) married last year?

13 What you (do) _ last night? - I (do)

my homework.

14 I (love) him but no more.

15 Yesterday, I (get) up at 6 and (have)

breakfast at 6.30.

16 I (stay) at home all weekend

17 Angela (go) to the cinema last night

18 My friends(have) a great time in Nha Trang

last year

19 My vacation in Hue (be) wonderful

20 Last summer I (visit) Ngoc Son Temple in

Hanoi

went drove

had

was visited got

1 What happens at the

distribution center ?

2 Who works at a distribution

center ?