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Senior Care Patient and Referral Source Brochure

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About the Program Senior Care’s services at Johnson Regional Medical Center is a secure unit for seniors 55 and older who are experiencing psychiatric symptoms that require 24-hour acut

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What Happens In Treatment?

A Guide for Families

Senior Care People to Know

Raymond Clark, MD is board certif ied by the American Board

in Psychiatry and Neurology specializing in general psychia-try He received his medical degree at the University of Ar-kansas for Medical Sciences in 1992, and his bachelor’s at the University of Arkansas in Fayetteville

Russell Matkin, PA received a Master’s of Clinical Medical Science in a Physician Assistant program from Barry University, a Bachelor’s of Science in psychology from the University of Central Arkansas, and an Associates degree in Medical Lab Technician with experience in clinical laboratory technologies

Dianne McKissack, LMFT Senior Care Program Director She has over 20 years in mental health services and has been the director of Senior Care since 2005

Dusty Fronabarger, RN Nurse Manager for the Senior Care Program Dusty received his nursing degree in 2002 and joined the Senior Care team in 2018

Johnson Regional Medical Center

Senior Care

1100 Poplar Street, Clarksville, AR 72830

479-754-5490

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About the Program

Senior Care’s services at Johnson Regional Medical Center is

a secure unit for seniors 55 and older who are experiencing

psychiatric symptoms that require 24-hour acute inpatient

treatment Patients are treated daily by a psychiatrist

specializing in Geriatric Psychiatry

Typically, our patients stay about 7– 10 days; this is about

average when compared to hospitals around the country

The patient rooms are both semi-private and private

hos-pital rooms

What happens in treatment?

Treatment Team

The assessment will assist the team of clinicians (nursing,

social workers, therapists, recreational therapists) under

the direction and supervision of a psychiatrist to support

the care of your loved one

Assessment

Services begin with a comprehensive assessment by the

team members Typically, the staff will discuss the

patient’s concerns, questions, and ask about what problems

the patient is experiencing We understand your interest

and concerns, and the team will work with a patient’s loved

ones when possible to fully understand what brought the

patient to this point

Treatment Plan

A treatment approach is mutually agreed on within 24

hours to include coordination of medical and psychiatric

needs Patients are provided individualized nursing care,

individual and group therapy, medication management and

education, and

consultation to other

disciplines as needed

The focus is restoring

quality of life and

improvement of day to

day management of

symptoms

Treatment Schedule

A daily schedule of

treat-ment related activities is

designed to provide each

patient with

opportuni-ties to focus on a strong recov-ery Examples of typical

Treatment activities include:

Goal Meetings or Goals Groups are designed to

assist the patient and staff

to develop a concise focus for the day regarding how the patient and the program staff will collaborate to achieve the overall goals of treatment plan The pur-pose of these types of inter-ventions is to model the behaviors of goal setting, goal achievement evaluation, and goal modification

Individual therapy is a powerful intervention with

the goal of enhancing the patient’s ability to manage feelings and behaviors, make sound decisions, achieve personal goals, realize potential, and feel more in charge

of his or her life while working through concerns in a supportive environment

Group therapy offers the support and

companion-ship of other people experiencing the same or similar problems and issues There are many different kinds of group therapies for varying purposes, but all therapy groups exist to help individuals grow emotionally and solve personal problems through the power of the group and process

 Recreational Therapy is provided by a Certified Thera-peutic Recreation Specialist to help patients learn crea-tive ways to reduce stress, improve coping abilities, and

to effectively express their thoughts and feelings

Medication Management & Education

Medications play a significant role in psychiatric stabilization and treatment As with any medication, there are benefits and risks, you should know about Johnson Re-gional Medical Center will provide education about the medications we prescribe and the importance of taking the medications as

Thank you for choosing the psychiatric services at Johnson Regional Medical Center, Senior Care We

know that this is a difficult time for you, and we encourage you to ask any questions that you have about

our program or procedures It is our hope that this brochure will also help answer some of the questions

you may have

Outcomes

Johnson Regional Medical Center measures the positive impact of our treatment pro-gram using standardized assessment tools and comparing ourselves to similar pro-grams around the country We also closely monitor our satisfaction scores to ensure you receive the best care and a good treat-ment experience

More of Johnson Regional Medical Center’s patients participate in aftercare treatment than average, but we encourage even more

to make aftercare treatment a priority!

Discharge Planning

Discharge planning begins soon after admission to the program The goal

is to provide a seamless transition to the best environment for the patient’s continued success Social workers develop a discharge plan ex-clusive to the level of services determined by the patients unique needs

What to expect after discharge?

Senior Care will provide the patient with a discharge instruction document and typically refer the patient to additional services outside

of the hospital The process of recovery that started in the hospital will often continue on an outpatient basis This will either be at the Expecta-tions Intensive Outpatient Program or other facility of the patient’s choice It will be necessary to have a physician to monitor and manage medications and is highly recommended to have a therapist for further therapy needs

How can the family be involved?

Communicate with the staff Let us know your concerns, help us to

better understand the issues your loved one is facing You can provide us with history and experiences that provide us with insight into the

difficulties that may help us better understand these challenges and how long they have been occurring Also, you or your loved will be asked to complete a satisfaction survey to assist us in ensuring that we provide excellent care and service to

everyone we have contact with Let us know what we’ve done well, and where we can improve

Communicate with the patient

Phone calls and visitation are important for the patient to feel connected and supported by the family during their treatment

The family will also gain reas-surance that the your loved one

is in good hands and well cared for Often the patient will talk about how they are doing or things they have discovered during the treatment pro-cess Encourage your loved one to keep their aftercare appointments and take

medications as prescribed Lastly keep an eye on how things are going after discharge and talk to your physician if things are not seeming right

Support our outcomes measurement efforts Our outcomes

measurement team may contact you or your loved 45 days after discharge from the hospital to see how the patient is doing and assess the impact of the treatment provided

A note about confidentiality

The program fully complies with all state and federal confidentiality rules Each patient is given a unique code number and it will be neces-sary for visitors and callers to have this code number without that num-ber you will not be able to visit or get information We understand your interest and concern, and the team will work with family or other loved ones when possible

PDRS - Psychogeriatric Dependency Rating Scale Average Change Scores for Patients Admitted in Year 2018

Average Patient Satisfaction for

Patients Discharged in Year 2018

Average Patient Satisfaction for Patients

Johnson Regional Medical Center is pleased that 97% of patients would recommend our treatment program

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