Business Studies & Economics 2011 pdf

Business 14–16Edexcel GCSE Business Unit 1 Exam Preparation CD-ROM Help to prepare your students thoroughly for the exam Controlled Assessment Workbook Helping you to approach Controlle

Business Studies

& Economics

www.pearsonschoolsandfecolleges.co.uk

BUSINESS 14–16

Edexcel GCSE Business 2–4

GCSE Business Studies 5

Edexcel GCSE in Applied Business 6–7 IGCSE Business Studies 8

Other 14–16 Business 8

BUSINESS 16+ A Level Business Studies 9

Revision Express Business Studies 10

A Level Applied Business 11

BUSINESS SOFTWARE World of Work Business Levels 1 and 2 12

eCase Studies 13

Active Business 13

BUSINESS, ADMINISTRATION AND FINANCE DIPLOMA Edexcel Business Administration and Finance Diploma 14

WorkSkills 15

Projects/Extended Projects 15

BTEC BUSINESS BTEC Business: overview 16

BTEC Entry 3/Level 1 Business Administration 17

BTEC Level 2 First Business 18

BTEC Level 3 National Business 19

BTEC Apprenticeships 20

Functional Skills 20

OCR NATIONAL BUSINESS OCR National Business 21

NVQ/SVQ NVQ/SVQ: overview 22

Level 2 NVQ/SVQ Customer Service 23

Level 2 NVQ/SVQ Business and Administration 24–25 Level 3 NVQ/SVQ Business and Administration 24–25 BUSINESS ACCOUNTING Business Accounting 26–27 OTHER BUSINESS Applied Leisure and Tourism 28

Other Business 28–29 ECONOMICS OCR GCSE Economics 30

IGCSE Economics 31

A Level Economics 32–33 Edexcel GCE Economics 34

OCR A Level Economics 35

Other Economics 36

new! new! new! new! new! new! new! new! Contents 5 great ways to save when you order online at www.pearsonschoolsandfecolleges.co.uk Unbeatable teaching, learning and assessment resources from Heinemann Also features Edexcel’s own resources to provide even greater flexibility and choice Look out for the logos at the top of each page as a guide! Talk to us before you buy 0845 630 33 33 0845 630 77 77

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@

Alain Anderton š Ian Gunn

Andrew Ashwin consultant editor

Edexcel’s own resources to cover

the different pathways

Edexcel GCSE Business delivers complete fl exibility for you and your students,

with published materials to cover the compulsory unit and three optional units

– giving you resources for each of the different business pathways.

OM

see pag

e 4 f

or further details!

CD-ROM, providing you with tools to motivate and interest your students

plus a host of teaching resources linked to the electronic version of the specifi cation

as well as its exclusive ResultsPlus and examzone features, fully integrated throughout the

Student Books and ActiveTeach

Assesment Workbook, packed with ‘good practice’ examples to show students how

to succeed

Edexcel GCSE Business

Edexcel GCSE Business:

Introduction to Small Business

*Prices are provisional until publication.

Alain Anderton š Ian Gunn

Andrew Ashwin consultant editor

Alain Anderton š Andrew Malcolm

Andrew Ashwin consultant editor

Student Book

Business:

Building a Business

Edexcel GCSE

Andrew Ashwin š Nicola Walker

Andrew Ashwin consultant editor

Student Book

Business:

Business Communications

Edexcel GCSE

Johathan Sheilds š Keith Hirst

Andrew Ashwin consultant editor

Student Book

Business:

Introduction to Economic Understanding

Edexcel GCSE

Active Teach

Business

Edexcel GCSE

Edexcel GCSE Business:

Building a Business Student Book

new!

Edexcel’s GCSE Business resources

OM

see pag

e 4 f

or further details!

ActiveTeach is a powerful electronic learning resource that combines innovative teaching

materials with the fl exibility to introduce your own resources – providing you with the perfect solution for seamless lesson planning and exciting whole-class teaching

O Interactive activities, animations and simulations support your explanation of key

processes and concepts

O ‘Create your own lesson’ facility allows you to draw upon material in the electronic

Student Book and Teacher Guide to compile your own lessons

O ResultsPlus interactives help students to really understand and improve their exam skills.

O examzone caters for all your students’ revision needs with interactive multiple choice

questions, topic checklists, mobile phone fl ashcards and much more

ActiveTeach

The ultimate front-of-class teaching tool!

BBC video clips linked to case studies

further illustrate key points and bring the study of business to life.

eSpec links directly to the electronic

version of the specifi cation when it’s uploaded onto your computer.

Display the ActiveBook,

a digital version of the Student Book,

on a whiteboard and launch materials such

as video clips, activity worksheets, answers and much more direct from the page.

ResultsPlus combines real

exam performance data with

examiner insight, matching

examiner commentary

to student answers and

identifying how to improve

answers.

www.

For further information on the

specifi cation or our new resources,

please visit www.pearson

Sample screenshots from Edexcel GCSE

Business ActiveTeach CD-ROM.

Business 14–16

Edexcel GCSE Business

Unit 1 Exam Preparation CD-ROM

Help to prepare your students thoroughly for the exam

Controlled Assessment Workbook

Helping you to approach Controlled Assessment

Edexcel GCSE Business Unit 1 Exam Preparation CD-ROM is written by examiners and will

prepare your students for the Unit 1 exam

O A PowerPoint tutorial with audio voice-over explains how to approach multiple-choice

questions and the skill behind getting to the right answer

O End-of-topic interactive tests enable your students to test their knowledge and

understanding of the Unit 1 content

O Two Edexcel-style exams are available as interactive tests or as paper versions to provide

exam skills practice

O PowerPoint revision notes for each topic cover all of the key concepts and ideas so that

your students are fully prepared

Developed in partnership with Edexcel and written by a senior examiner, this structured Workbook leads students through the assessment criteria to ensure complete coverage of the specifi cation requirements

O Unpicks the mark scheme and provides practice and guidance at every stage, so

students can complete each part of the controlled assessment with confi dence

O Fill-in templates provide structure and guidance for research, presentation, analysis and

evaluation tasks

O Packed with ‘good practice’ examples and ResultsPlus activities to help students to

understand their learning

Edexcel GCSE Business

Unit 1 Exam Preparation CD-ROM

978 1 846909 45 0 £150.00* (+VAT)

December 2010

*Prices are provisional until publication

Edexcel GCSE Business

Controlled Assessment Workbook

978 1 846906 92 3 £3.99

Chapter 5 The research period

You should now know that you have up to six hours to carry out your research This is not a long time and so it is essential that you plan your research carefully It is useful for your centre to

carry out a practice run of the CA with a different title to the one you will actually submit for

assessment This is an excellent opportunity for you to practise some of the skills in researching,

as well as experiencing and solving some of the problems.

This chapter will go through the main issues that you need to think about when researching.You can use the ideas and templates here for the practice run and for the real CA to help you organise your research better.

Secondary research involves gathering information that is already available Secondary

research methods include using:

• data sources such as the Office for National Statistics, Bank of England and business websites.

You may decide to do all your research using secondary data – that is perfectly OK If you choose to use primary research as well as secondary research, make sure that your primary research gives you useful information.You do not have to cover all the methods above Choose carefully, depending on the information that you want to find.

Activity: On the right is a checklist that you can use to help you decide which methods of

research are appropriate for the question you are investigating.

Chapter 5 The research period

in one place as part

of the specifi cation’s

‘controlled’ conditions.

new!

Business 14–16

5

Alain Anderton’s best-selling case study approach

These best-selling GCSE Business Studies resources from Alain Anderton take his popular case study

approach to provide all-round support for AQA, Edexcel, OCR and CCEA

Student Books

O Provide coverage of the specifi cations, with separate editions to match the AQA, Edexcel,

OCR and CCEA objectives

O Powerful and easy-to-use ICT resources with engaging multimedia material link seamlessly

to a digital version of the Student Book.

Author

Alain Anderton is a best-selling GCSE

Business Studies author and examiner.

Best-selling resources for GCSE Business Studies

AQA Student Book with FREE ActiveBook

Sample pages from GCSE Business Studies AQA Student Book.

Fresh and modern design with accessible

features to motivate students of all abilities.

Relevant and

contemporary contexts

with up-to-date case

studies that students can

relate to.

Business 14–16

Edexcel’s own resources for GCSE in Applied Business help you to deliver the concepts and theory that your students need in an engaging, accessible and – above all – strongly applied way

Student Book

O This full-colour book covers all the course content so students can focus on what they

need to know

O Up-to-date case studies from a range of sectors and companies bring a work-related feel

to lessons and support students in relating theory to practice

O A dedicated assessment section for each unit provides tips on planning and revision, along

with exam questions with model answers to help students to maximise their potential

Edexcel GCSE in Applied Business (Double Award)

The complete solution for applied learning from Edexcel

Edexcel GCSE in Applied Business

Sample pages from Edexcel GCSE Applied Business Student Book

‘Take it Further’ features

develop and stretch students’

thinking and encourage them

to take their learning further.

‘Remember it’ boxes are useful

for revision and help students to remember key knowledge.

‘Apply it’ features

encourage students to apply what they’ve just learnt to

a real-world scenario.

Sample pages from Edexcel GCSE Applied Business Teacher Guide

Teacher Guide with ActiveTeach CD-ROM

O Provides complete support for teachers with a strong focus on applied learning,

differentiation, assessment and planning

O The ActiveTeach CD-ROM contains customisable teaching material, PowerPoint

presentations and a range of student activities to spice up your lessons.

O ActiveTeach includes an interactive Student Book with activities to apply the learning,

giving you an engaging way of bringing the theory to life

Sample screenshot from Edexcel GCSE Applied Business ActiveTeach CD-ROM

Practice activities develop

Written by Carol Carysforth, Rob Dransfi eld,

Mike Neild and Catherine Richards

Series editor: Andrew Ashwin

Business 14–16

Teacher Guide

Differentiated activities let you

stretch your most-able students, while giving you time to support those who need it.

oom.

www.

If you need help with planning to

teach GCSE Applied Business,

telephone our hotline on 01865

888012 or visit our website at

www.edexcel.com/appbus.

Feedback in electronic activities helps students to

identify areas of strength and areas for improvement.

7

Heinemann IGCSE Business Studies

Author

Rob Jones is a business studies author of

long standing and an experienced teacher

trainer His works include GCSE texts in

Business Studies and Applied Business.

Student Book

978 0 435991 20 3 £17.99

Teacher’s CD

978 0 435045 86 9 £50.00 (+VAT)

Heinemann IGCSE Business Studies

Heinemann IGCSE Business Studies provides complete coverage of the latest Cambridge IGCSE

Business Studies syllabus

OIncludes an innovative FREE Exam Café student revision CD-ROM to support students’ revision needs.

OUp-to-date and relevant case study material is placed in context to bring theory to life.

OThe Teacher’s CD provides an array of materials such as worksheets and lesson plans to support your

s , which involves netting, trapping, angling and trawling fish

It also includes catching or gathering other types of sea food such

as mussels, prawns, lobsters, crabs, scallops and oysters China is the world’s largest fish producer.

Forestry

s , which involves managing forests to provide timber for wood products It also involves protecting the natural environment, providing access and facilities to the public and managing wildlife habitats

Agriculture

s , which involves a range of farming activities This is probably the most important primary sector activity for most countries Most agriculture is concerned with food production, but other examples include ornamental or exotic products such as cut flowers, nursery plants and tropical fish.

Secondary sector

In the secondary sector business activity involves converting raw materials

into finished or semi-finished goods Examples include metal working, car production, textile production, chemical and engineering industries, aerospace manufacturing, energy utilities, engineering, food processing, construction and shipbuilding In many countries this sector has declined

in recent years

Tertiary sector

The tertiary sector involves the provision of services There is a wide

variety of services and some examples are given below:

De-industrialisation – the

decline in manufacturing.

Primary sector – production

involving the extraction of raw materials from the earth.

Secondary sector – production

materials into finished and finished goods.

semi-Tertiary sector – the provision

of services in the economy.

Business activity is classifi ed into three sectors In the primary sector

business activity involves extracting raw materials from the earth

Examples include:

Mining and quarrying

s where raw materials such as coal, iron ore, copper, tin, salt and limestone are dug out of the ground This sector also includes the extraction of oil and gas Saudi Aramco, the largest oil producer in the world, is an example of a business that extracts oil.

Getting started…

Businesses operate in different sectors In developed countries, such as the US and the UK, most businesses provide services They may be fi tness centres, insurance brokers or retailers, or provide services for businesses such as market research or IT support In some countries, such as China, there are large numbers of manufacturers Finally, in less developed countries most businesses will concentrate on producing agricultural goods Look at the businesses below.

(a) Which of the businesses above are concerned with (i) agriculture; (ii) manufacturing; (iii) services?

(b) Which of the above businesses are most likely to be common in (i) Africa; (ii) Western Europe?

Business classifi cation

Studies for IGCSE

• Develops knowledge and understanding of real

business issues with up-to-date case studies

• Offers lots of practice opportunities with

exam-style questions and end-of-unit assessments.

Longman Business Studies for IGCSE

in Commerce.

Textbook of Commerce, 5th edition

Business Case Studies

• Provides detailed case studies from well-known companies interpreted for classroom use.

• Written specifi cally around the key themes of the GCSE and Applied GCSE specifi cations.

• Gives students guidance on exam technique.

Business Case Studies for GCSE

Sample pages from Heinemann IGCSE Business Studies

Getting started sections at the

beginning of each chapter set the

scene for students and put them in

charge of their own learning.

Questions throughout reinforce

learning and test students’

knowledge and understanding.

Key terms are highlighted and explained

so students can quickly grasp what they are reading.

AS and A Level Business Studies,

Best-selling textbooks, revised for the latest GCE specifi cations

The fourth editions of these market-leading texts have been completely updated for teaching the

latest AS and A Level Business Studies specifi cations Each edition incorporates the changes to

the GCE specifi cation, including the reduction in the assessment burden from six to four units Business

Studies gives you more choice and targeted coverage of the specifi cations with an edition suitable for

OCR, IB, WJEC, CCEA and SQA, and an AQA edition

Student Books

O Written by an experienced and respected team of authors and examiners – and now including the

expertise of Alain Anderton.

O Help students to achieve the best results with full coverage of the new assessment objectives.

O Include short answer, data response and case study questions that follow the new assessment style,

with guidance on how to achieve the highest marks in examinations.

Teacher Guides

O Photocopiable resource to save you valuable preparation time.

O Provide exemplar answers to all questions in the Student Book.

O Include a comprehensive grid outlining which units from the Student Book can be used with

particular specifi cations

A Level Business Studies, 4 th edition

Suitable for OCR, IB, WJEC, CCEA and

Dave Hall, Rob Jones, Carlo Raffo,

and Alain Anderton

Edited by Ian Chambers and Dave Gray

Business 16+

Student Book

Provides the latest theory and practice,

coupled with case studies and statistics, that focus

on today’s business issues to ensure students are able to apply the theory to real-life situations.

Questions throughout reinforce learning and

test students’ knowledge and understanding.

Revision Express Business Studies

AS & A2

Covers AS and A2 in one book, making revision fast and effective

If you’re looking for a fast, focused and effective way for your students to revise for their AS or A2 exams,

Revision Express is the answer.

O Each chapter is broken down into two-page topic sessions, packed with information, top tips and

unique features to help students carefully organise their revision and gain vital extra marks

O All the information is presented in short, memorable chunks for quick and simple revision.

O Students can check progression with short ‘checkpoint’ questions and answers.

O Sample exam-style questions help students to develop and practise their exam techniques, and

A-Level examiners reveal the secrets to getting top grades

check your progress.

Sample pages from Revision Express Business Studies AS & A2

Real exam questions help

to check learning and provide thorough exam preparation.

AS and A2 Level Applied

Comprehensive coverage of the Edexcel Applied Business specifi cation for AS and A2 Level

These materials from Causeway Press for AS and A2 Level Applied Business for Edexcel are endorsed

by Edexcel and written by examiners

O Flexible materials cover the single and double awards at AS Level and A2 Level.

O Examples show how to achieve success in internal and external assessment with valuable

Alan Mansfi eld

Best-selling resources for A Level Applied Business

AS Level Applied Business for Edexcel (single award)

A Level Applied Business

Comprehensive coverage for AS and A2

Colourful and engaging textbooks from Heinemann written for both the Single and Double Award of the

AS and A2 Level Applied Business for Edexcel and OCR

O The strong author team comprises Rob Dransfi eld, Dave Needham, Karen Hough, Catherine Richards

and Neil Richards

O ‘Think it over ’ features encourage students to think more deeply about what they have learnt.

O ‘Key terms’ help students to develop their business vocabulary.

O Up-to-date case studies have differentiated questions to allow students to work at their own level.

OCR: AS Single Award

Linda Bickel is an Edexcel specifi cation

writer and experienced teacher She has

worked closely on the new BAF Diploma

for Edexcel.

Beth Gray is an experienced Business

teacher who has taught applied and

vocational Business for 20 years She

has worked as part of the Hertfordshire

Consortium for the BAF Diploma.

Business, Levels 1 and 2 DVD and Learning Resource File

Engaging DVD footage and practical learning activities for Business courses

O Engaging DVD footage of real businesses, accompanied by practical learning activities,

give students a valuable insight into the workplace with a clear learning focus

O The Learning Resource File includes teaching ideas, activities and homework for 30 lessons,

to ensure that you and your students are getting maximum benefi t from the DVD

O Ideal for use alongside a range of Level 1 and 2 courses, including the Business, Administration

and Finance Diploma qualifi cation, with mapping and guidance on how to use the resource with your particular course as well as support for work experience in different settings

Learning Resource File

Sample page from World of Work:

Business Levels 1 and 2

Screenshot from World of Work:

Student resource sheets provide

stimulus for discussion before, during and after watching, as well as problem- solving scenarios for group work.

DVD

Interviews and DVD footage in

different settings enable students to develop an understanding of a variety of different work environments.

O Video and audio clips bring

key concepts alive

O Interactive group activities

give students the opportunity

to become more involved and work together

O Customisable lesson plans

and student worksheets

support and extend delivery of the electronic presentations

O An invaluable syllabus

mapping grid shows

exactly where each topic fi ts into specifi c courses, to help you cover everything

Video-based case studies exactly mapped to Level 2 qualifi cations

eCase Studies for Business addresses the problem of schools and colleges struggling to get their

students access to real businesses Student understanding is developed through a series of in-depth case studies drawn from today’s business world

O Video case studies enable

learners to see theory in action

O Assignments exactly mapped

to Level 2 business courses and to separate exam boards help with lesson planning

O Activities are included to

reinforce student learning

O Easy to install onto school/

college networks, stand-alone PCs and VLEs

Sample screenshot from

eCase Studies for Business

Business, Administration

and Finance Diploma

Level 1 Foundation Diploma

Student Book

O A bright and engaging textbook covers all the Principal Learning at Level 1 and brings learning to life through links to the real business world

O Embedded activities for functional skills and personal, learning and thinking skills ensure

learners develop these skills as they progress

Assessment and Delivery Resource with CD-ROM

O Contains a PDF of the Student Book so you have everything you need to plan your lessons

O Delivery plans, model assignments and a bank of ready-made and customisable activity sheets support your teaching

Level 2 Higher Diploma

O Functional skills and personal, learning and thinking skills features are included in each

unit to ensure learners are developing these essential skills in context

Assessment and Delivery Resource with CD-ROM

O Specifi c guidance on functional skills, personal, learning and thinking skills, the Project

and working with local employers, helps practitioners to feel confi dent delivering every part

of the Diploma

O The CD-ROM provides a bank of ready-made and customisable planning and delivery resources including case studies, worksheets, lesson plans, schemes of work and PowerPoint slides, to cut down your planning time dramatically

Level 3 Advanced Diploma

Assessment and Delivery Resource with CD-ROM

O Contains the unit specifi cation and delivery plans, as well as a range of activity sheets

for each unit, providing opportunities to develop practical skills, personal, learning and

thinking skills, and functional skills.

O Assessment guidance gives you peace of mind about seeing your learners through assessment, with model assignments for each internally assessed unit

Edexcel Diploma in Business, Administration and Finance

Edexcel’s own resources to help ensure Diploma success

Level 1 Foundation Diploma

Authors

Linda Bickel, Gillian Dale,

Bernie Fishpool, Pat Lovell

Linda Bickel, Sarah-Jane Clark,

Linda Fitzmaurice, Alan Mansfi eld

Cathy Richards, Conrad Tetley

Linda Bickel, Andrew Ashwin

Gillian Dale, Pat Lovell

Assessment and Delivery Resource

Linda Bickel, Gillian Dale,

Assessment and Delivery Resource

Level 3 Advanced Diploma

Business, Administration

and Finance

Business, Administration

and Finance Diploma

O Written to support the WorkSkills from Edexcel framework at Levels 1 and 2, WorkSkills

Activators guide learners through their work placement over three 10-hour WorkSkills units.

O Each write-in workbook includes activities to challenge different learning types,

can apply to any work sector and provides a place for learners to record evidence

of their own work placement

O Assessment templates are provided, including employers’ reports and visiting tutor

Guiding learners through their work placement

O Supporting learners doing a Project as part of their Diploma or as a stand-alone qualifi cation, these resources cover all the skills needed at Levels 1–3

O Student Guides enable students to develop essential skills needed for success.

O Teacher Resource Disks offer guidance and support on developing learners’ skills.

Levels 1 and 2 Project and Level 3 Extended Project Guides

Help your learners gain the skills they need!

Projects and Extended Projects

Co-ordinating editors:

Elizabeth Swinbank, John Taylor

Level 1 and 2 Student Guide

Sample page from Level 1 and 2 Projects Student Guide

Level 3 Extended Project

Teacher Resource Disk

Coordinating editors: Elizabeth Swinbank and John Taylor

A teacher resource CD to accompany the

Level 3 Extended Project Student Guide

Suppor

ts Edexcel’

s

Project and Extended Pr

oject specifi

cations!

BTEC’s own Business resources

to accompany the 2010 specifi cation – by the BTEC team,

for BTEC learners

BTEC and Heinemann have joined forces to bring you BTEC Entry 3/Level 1, BTEC Level 2 First and BTEC Level 3 National Business Student Books and accompanying Teaching Resource Packs, to support you every step

of the way to BTEC success.

Inspire all learners Raise attainment

Teaching Resource Pack

Assessment Resource Pack

Teaching Resource Pack

Teaching Book

new!

NEW f

or 2011! Assessment R

BTEC’s own resources for Entry 3/Level 1 Business Administration are tailored to the needs

of Entry 3 and Level 1 learners – providing engaging content that helps learners achieve their potential and progress to employment or BTEC Level 2 First

Student Book

O Designed for the needs of the Entry 3/Level 1 learner in full colour, with a spread-based

approach, and topics broken into clear, bite-sized chunks to retain learners’ attention

O Covers 11 units at Level 1 and two units at Entry Level 3, so you can be confi dent your

learners have the content they need to achieve their qualifi cation

O Activities mapped to the assessment criteria in each unit provide support and clear

direction for learners, helping them to work towards the criteria

O Edexcel’s own Assignment tips, written by BTEC experts, help learners to achieve their

potential in assessments

O Help your learners progress to employment or BTEC Level 2 First with a focus on

employability skills, and introducing learners to BTECs

Teaching Book and Resource Disk

O Your copy of the Student Book, with tailored introduction notes to help you get the most

from BTEC’s own resources

O Save your planning time with schemes of work, unit introductions and delivery guidance –

including advice on covering Functional Skills – to help you plan and prepare for lessons

O Covers all the units from the Student Book – with clear references to the activities and

content – plus delivery resources for an extra Entry 3 unit

O Teaching ideas for each unit help to get you started on each topic.

BTEC Entry 3/Level 1 Business Administration

BTEC’s own resources

UNIT 19 CREATING BUSINESS DOCUMENTS UNIT 19: Creating Business Documents

UNIT 19 CREATING BUSINESS DOCUMENTS

Sending documents

As shown in the case study about Moorcroft Golf and Leisure Club, businesses need to choose carefully how to communicate information through business documents Choosing how to send a business document is important in order to make sure the information gets to the right person in an effective format Some of the most common delivery options for communicating business information and the purpose of each document are in the table below.

Document type Purpose of document

As a group, discuss what you think Charlie Statham should

do to solve the problems at Moorcroft Golf and Leisure club

Think about how long standing members may have felt if they believed the business had just ignored them How might this have affected the business? How could Charlie ensure this could never happen again?

Business documents

9dXjbZcihZ^i]Zg^ceVeZg dgZaZXigdc^X[dgbl]^X] VgZjhZY^cWjh^cZhh[dg

VcjbWZgd[Y^[[ZgZci

ejgedhZh#;dgi]ZYdXjbZci idWZjhZ[ja!^ibjhiWZ

Key terms

LO1

BTEC’s own resources

Effective communication is important for the smooth running of a business People within the organisation need to be able to choose and use appropriate business documents to communicate important information to internal and external customers

Business documents can be used to request and provide information, give instructions, attract potential customers and confirm agreements You will learn about the different types of document that businesses use for these purposes later in the unit.

Different types of business documentation

BTEC’s own resources

LO1

Case study:

The Moorcroft Golf and Leisure Club

The Moorcroft Golf and Leisure Club

on the outskirts of Leeds is an exclusive 5-star hotel that boasts an 18 hole championship golf course and a luxury health spa This hotel, golf and leisure club was opened in 1990 Since then

l b i i d h d f

Sample page from BTEC Entry 3/Level 1 Business Administration Student Book

Key terms give learners clear

and concise descriptions of industry terms.

Case studies put learning into

a real-world context, helping

learners to see how their

learning relates to business

environments.

contents

Entry Level 3 units covered

Unit 2 Managing your health at

(Teaching Book only)

Level 1 units covered

Unit 14 Working in business

administration

Unit 15 Communicating

electronically

Unit 16 Making and receiving calls

Unit 17 Welcoming visitors

Unit 18 Handling mail

Unit 19 Creating business

Unit 23 Ideas for small business

Unit 24 Job opportunities in

administration

BTEC Business

Activities help stimulate learners

to think about their work, and

explore the topics in more detail.

These resources provide in-depth coverage of the four mandatory units and 11 most popular

optional units, giving you more than enough units for the full Diploma so you can tailor the course to your learners’ needs and interests Written by best-selling, tried-and-trusted

authors, you can be confi dent the materials are written at the right level and provide

suffi cient depth

Student Book

O Assessment activities give practice for all grading criteria for the units covered, with

Edexcel’s own assessment tips to help learners achieve their potential.

O WorkSpace case studies put the learning into a real-world context, giving exclusive access

to real businesses, motivating learners by linking their learning to their future careers

Teaching Resource Pack

O Schemes of work and lesson plans help to save you planning time so you can spend more

time supporting your learners

O A bank of @t work resources puts engaging videos, interactive activities and PowerPoints

at your fi ngertips – full of vocational relevance and designed for those who learn better

by doing

O Stretch and support guidance helps you to differentiate your delivery, helping all learners

to achieve their potential

O VLE-ready CD-ROM and a separate disk for your own computer contain all resources for

easy upload

Assessment Resource Pack

A true lifesaver for those who are new to BTEC, and a great source of ideas for those already delivering the course!

O Ready-made assignments, approved by BTEC’s leading experts, so you can get straight

into delivery

O Examples of learner work that has been graded by BTEC experts to help you assess with

confi dence, and demonstrate to learners how they can raise their attainment to Merit and Distinction

O Tried-and-tested ideas and fully worked examples to showcase what you can do

with BTEC

O All materials available in ring-binder with VLE-ready CD-ROM containing all resources for

easy upload

BTEC Level 2 First Business

Everything you need for BTEC success at your fi ngertips!

BTEC Level 2 First Business

new!

BTEC Level 2 First Business

Assessment Resource Pack