1 Which is not a method of performance appraisal? a Straight ranking method b Man to man comparision method c Check list method d None of above 2 Arrange the following staffing procedure in the correc.
Trang 11.Which is not a method of performance appraisal?
a.Straight ranking method
b.Man-to-man comparision method
c.Check list method
d.None of above
2.Arrange the following staffing procedure in the correct sequence
(i) Determining sources of personnel supply
(ii) Preparing personnel specifications
(iii) Selection of personnel
(iv) Determining Personnel Characteristics
a (ii), (i), (iv) and (iii)
b (i), (ii), (iii) and (iv)
c (ii), (i), (iii) and (iv)
d (ii), (iii), (i) and (iv)
3.Training informational system included
Trang 26 Feedback and counselling involves
Discuss the steps the employee can take for improvement
Provide support
Give critical and supporting feedback
All of the above
7 Employee morale relates to
None of the above
9 Glass ceiling relates to
Eirgonomics
Recruitment
Gender Bias
Promotion
10 Business plans designed to achieve the organizational objectives is called
Human Resource Planning
Human Resource Forecasting
Strategic plan
Corporate Development Plan
11 Human Resources Management emphasises
Development of People
Punishment of people
Adoption of People
None of the above
12 Which one of the following purpose is not served by the performance evaluation?Decisions about promotions transfers and terminations
Centralisation and decentralisation of decision making authority
Identification of training and development needs
Criterion against which selection and development programmes are validated
Trang 313 Selection means
Elimination
Testing
Recruitment
None of the above
14 The purpose of job evaluation is
Fixation of Responsibility
Promotion
Wage Determination
Transfer to better job
15 Recruitment is concerned with the process of
Selection of right candidate
Developing a pool of potential employees
Inviting application for jobs
None of the above
16 What is the method used to determine wage differentials
Trang 420 Labour productivity means
Output is greater than input
Output is less than input
Output is equal to input
Your attention to safety
All of the given options
23 Workers’ compensation benefit fall into all of these major categories except:
Both of the given options
None of the given options
25 A process that significantly affects organizational success by having managers and
employees work together to set expectations, review results, and reward performance.Management by objectives
Trang 526 To become a Leader do all except
Build your power
Develop your judgment
Use your management Skills
Do not trust anyone
27 One reason for failing union membership in recent year is that
Legislation protects workers in a way that was once only offered by the unions
Unions have been seen as largely ineffectual
Unions membership is too expensive
Manufactures will not hire union members
28 Which of the following benefits could be awarded as workers’ compensation?
All of the given options
31 Which of the following best defines recruitment in an organization?
Forecast the supply of outside candidates
Develop an appropriate applicant pool
Determine the importance of job applicants
All of the given options
32 Which of the following term is used for choosing the individual who is best suited to a particular position and to the organization from a group of potential applicants?
Recruitment
Staffing
Enrolment
Selection
Trang 633 Followings are included in contingent workers, except:
The relationships between the HRM activities of organizations and the foreign environments
in which the organizations operate
Includes comparative HRM studies; e.g differences in how companies in Japan, Thailand, Austria and Switzerland plan for upgrading of employee skills and so on
All of above
35 Which of the following term is used for a context of an expatriate sent from the
headquarter to a foreign subsidiary on an international assignment
PCN
TCN
HCN
PCN and TCN
36 Which is the advantage of PCN?
Adaptation to local language / culture
Selection, training and maintaining costs
Lack of knowledge of local institutional / cultural context
Maintain organization control and communication, effective liaison
37 Which is the disadvantage of PCN?
Development opportunities
Specialist skills and experience; technical and managerial competence
Knowledge of company procedures
Family adjustment issues, especially unemployed partners
38 Which of the following term is used for a concept of HCN
Is a subsidiary manager of a MNC in the host country
Is a citizen of the parent country
Works temporarily on an international assignment in a foreign subsidiary
Citizen of the country in which the headquarter is located nor a citizen of the assignment country
Trang 739 Which is the disadvantage of HCN?
Communication difficulties in dealing with home-office personnel
Limits opportunities for PCNs to gain international and cross-cultural experience
Both of them
None of them
40 Which is the advantage of HCN?
Career development – impact on commitment & morale
Communication difficulties in dealing with home-office personnel
Limits opportunities for PCNs to gain international and cross-cultural experience
Promotes a more regional/federal rather than global approach
41 …… works temporarily on an international assignment in a foreign subsidiary Fill in the gap
TCN
HCN
PCN
None of them
42 Which is the advantage of TCN?
May have better knowledge of cultural and institutional context
Communication difficulties in dealing with home-office personnel
Promotes a more regional/federal rather than global approach
Potential cultural animosity
43 Which is the disadvantage of TCN?
Host government resentment
Communication difficulties in dealing with home-office personnel
Limits opportunities for PCNs to gain international and cross-cultural experience
Promotes a more regional/federal rather than global approach
44 Corporation orientation in which managers of host country understand, behavior and culture of host-country markets be best classified as
Trang 846 Corporation orientation, in which management style and evaluation criteria of home country is superior to anything that host country offers, is called
Third country nationals
home country nationals
home country nationals
Second country nationals
49 United States citizen work in China, in subsidiary of company whose headquarter is located in United States, this is an example of
expatriates
Second country nationals
home country nationals
both a and c
50 A country in which headquarters of company are located are classified as
Third country nationals
home country nationals
Trang 952 A company's HR team is responsible for
hiring department only
training department only
55 An aim of performance appraisal is to
Trang 1058 A list; consisting job duties and responsibilities is part of
Trang 1164 Competency-based-job-analysis means defining job in terms of
68 'job rotation' means
Redesigning jobs of workers
Assigning additional activities to workers
Moving workers from one job to other
Trang 1270 A job analysis consists of
73 Structured interview is also called
Non directive interview
Directive interview
Both a and b
None of above
74 Unstructured interview is also called
Non directive interview
Job related question
76 An interview, in which you ask about a candidate's behavior in a certain given situation isSituational interview
Trang 13Situational test
Behavioral tests
Job related questions
77 An interview which consists of a group of interviewers, asking questions from group of interviewee is called
Job related questions
79 An interview, in which interviewer does not ask question as a set format is called
Non directive interview
Trang 14Categorising people using generalisations that are often based on prejudice
Refers to people’s attitudes towards members of other groups that are based on faulty, incorrect and invalid generalisations
A particular form of discrimination designed to humiliate, offend, intimidate or otherwise make a person feel unwelcome or inadequate
Unfair treatment of a person or minority group based on prejudice, consisting of three types; direct, indirect and structural (or systematic)
84 As Line Managers, workplace diversity knowledge is essential because
Calgary companies are globalized
Can be used to solve conflict
Can be used to effectively communicate
All of the above
85 High-context cultural communication involves
Greater emphasis on nonverbal than verbal
Only in North America and Asia
Only in North American countries
87 Effect listening during communication involves
Paraphrasing content
Reflecting on underlying feelings
Active Listening
Trang 15All of the above
88 What are the 5 approaches to dealing with conflict?
Ignoring, Competing, Accommodating, Sharing, Collaborating
Ignoring, Competing, Accommodating, Compromising, Collaborating
Ignoring, Competing, Accommodating, Opposing, Collaborating
Avoiding, Competing, Accommodating, Compromising, Collaborating
89 Diversity at the workplace is
The many talents that each employee brings to the table
All the differences that makes everyone unique
The sexual orientation that each employee is
All of the above
90 How can diversity benefit the organization?
ROI (Return on Investment)
Competitive Advantage
Adaptability
All of the above
91 Which of the following is true regarding women and men communication differences? Women will ask questions to verify information, and men will not even if they don't get it
Women use language to build and maintain relationships, and men use language to dominate, take control, maintain independence, and to avoid failure
When women nod their head it means they understand, and when men nod their head, it means yes
All of the above
92 Which of the following is not a way that line managers can promote an inclusive workplace that embraces diversity and equity?
Provide an environment where employees feel comfortable speaking with you about work related issues
Create a diverse candidate pool by trying to recruit through new and different resources
Trang 16Demonstrate respect for the work of some employees and pay attention to reports of inappropriate behaviour
Develop flexible ways to motivate employees outside of the competitive aggressive style that may not resonate with some workers
93 Strategic human resource management aims to achieve competitive advantage in the market through
All of the above
95 The HR plans of any organization does not includes
Personnel plans
Production plans
Compensation plans
Training and development plans
96 The Talent Management automated end to end process involves
Recruiting and hiring
Managing employees
Compensating employees
All of the above
97 Employers generally use feedback for
Employee development
To avoid central tendency and biases
Rank someone
Hire the employee
98 Which of the following is closely associated with strategic human resource
management?
Efficient utilization of human resources
Attracting the best human resources
Trang 17Providing the best possible training
All of the above
99.In strategic human resource management, HR strategies are generally aligned withbusiness strategy
All of the above
101.What our business is stated in
Mission statement
Strategic goals
Vision statement
All of the above
102 What is HR policies function?
The formal written statements of the HR activities, practices or processes to be used to manage a specific contingency
Sequences of HR practices/actions combined to achieve more complex outcomes.Actions aimed at achieving a specific HR purpose/goal
Things people do (behaviour) when implementing or carrying out an HR practice
103 What is HR processes function?
The formal written statements of the HR activities, practices or processes to be used to manage a specific contingency
Sequences of HR practices/actions combined to achieve more complex outcomes (e.g recruit job applicants, employee selection, manage performance)
Actions aimed at achieving a specific HR purpose/goal
Things people do (behaviour) when implementing or carrying out an HR practice
104 What is HR practices function?
The formal written statements of the HR activities, practices or processes to be used to manage a specific contingency
Sequences of HR practices/actions combined to achieve more complex outcomes (e.g recruit job applicants, employee selection, manage performance)
Actions aimed at achieving a specific HR purpose/goal
Things people do (behaviour) when implementing or carrying out an HR practice
105 What is HR activites function?
Trang 18The formal written statements of the HR activities, practices or processes to be used to manage a specific contingency.
Sequences of HR practices/actions combined to achieve more complex outcomes (e.g recruit job applicants, employee selection, manage performance)
Actions aimed at achieving a specific HR purpose/goal
Things people do (behaviour) when implementing or carrying out an HR practice (can be written as formal operating procedures)
106 The development and application of employees' skills and energies to accomplish the goals and objectives of the organization is called:
Human resource management
Human resource planning
Selection
Recruiting
107 The first step in the human resource planning process is:
preparing a job analysis
forecasting future human resource needs
assessing future demand
assessing future supply
108 Human resource planning techniques include the use of some or all of the following:human resource inventories
action plans
control and evaluation
all of the above
109 The first step in a typical job analysis is to examine the overall organization The next step is:
collect data on jobs
prepare job description
prepare job specification
select jobs to be analyzed
110 A job _ is a written statement of the job's activities, the equipment required for it, and the working conditions in which it exists
analysis
specification
design
description
Trang 19111 Which of the following is a written statement of the skills, knowledge, abilities, and other characteristics needed to perform a job effectively?
high internal work motivation
115 All of the following are sources of internal recruiting except:
career development plan
Trang 20118 Which of the following is not a personal benefit?
120 what is a behaviour based interview?
A special kind of structured interview, sometimes called the situational or based interview
competency-Based on a detailed analysis of the skills required to perform the job Skills are listed so that they can be systematically explored during the interview
It is a hiring practice, based on the theory that past performance and behavior is an accuratepredictor of future performance and behavior
All of the above
121 How to conduct a behavioral based interview?
Perform a thorough job analysis
Develop and write job descriptions with behavioral competencies Include knowledge, skills and abilities required to perform the job
Develop interview questions about past behavior, actions and experiences
All of the above
122 Which is the behavioral interview techniques ?
PAR
STAR
SAR
All of the above
123 Human Resource Management is process of
Acquiring Employees
Training Employees
Appraising and Compensating Employees
All of above