CAMERA SERVICE HINT (1)

Page : 1/4 All NPM Models Equipped with Multi Recognition Camera CAUTION  This service information is designed for experienced repair technicians only and is not designed for use by th

Page : 1/4

All NPM Models Equipped with Multi Recognition Camera

CAUTION

 This service information is designed for experienced repair technicians only and is not designed for use by the general public

 It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product

 Products powered by electricity should be serviced or repaired only by experienced professional technicians

Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

This document is protected by copyright laws

Unauthorized copying and distribution is a violation of law

[ Subject ]

[Multi recognition camera] Request for collecting information in case of recognition error

[ Overview ]

To identify the causes of the recognition errors with the multi recognition camera and to solve the problems promptly, log data

are indispensable We ask for your cooperation in collecting such information

[ Applicable camera types ]

Applicable multi recognition cameras are as follows:

1 Multi recognition camera V1

Machines concerned

2 Multi recognition camera V2

Machine concerned

4 NM-EJR9A NPM-VF: Odd-form component insertion machine

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escription ]

In case of trou

the Q-Report,

ata to be collec

1 Version in

2 Detailed re

3 Telnet log

ata collection p

1 Version inf

Find the version

(1) Machine sys

(2) Recog syst

(3) Multi recog

(4) Multi recog

(5) Sensor lock

2 Detailed re

(1) With the ma

ubles with the m

to the gg-mail a

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formation (Mac

ecognition imag

information

rocedures ]

formation

n information of

stem software

tem software

camera firmwa

camera applic

k information (FW

ecognition imag

achine stopped,

①

②

multi recognition address for you

chine system so ges for one turn

f the following 5

are (Fw_Ver) ation (App_Ver W/FPGA/LOCK

ges for one turn , display the Re

n camera, collec

ur area

oftware, Recog

n

5 items on the M

r) K)

n ecog unit chk sc

ct the following

system softwa

Machine-inform

creen and press

three kinds of d

are, and Multi re

mation screens s

s the [Image Sa

③

④

⑤

To colle with a p count’ fo steps sh single s Unless image o recogni

If the m compon all imag

* Note 1

* Note 2

data, and send

ecog camera a

shown below:

ave] button

ect the image of t particular compon

or that componen hown left once th top due to an err the above setting

of component last tion will be saved

achine is restarte nent is scanned fo ges saved so far w

them accompa

application/firmw

the recognition er nent, set ‘Error st

nt to ‘1’ and take

he machine come ror.

g is made, the de

st scanned for

d instead.

ed or another for recognition, will be lost.

anied by

ware)

rror top the

es to a etailed

(

-3

(

(

(2) Select all no

(3) Specify the

- For LNB: /<Ro

- For SD card: /

3 Telnet log

(1) Connecting

(a) Open t

to the

http://x

(b) This op

Set [Au

(c) Press

Now y

(2) Downloadin

(a) Specif

(b) Select

ozzle position b

folder to save d

oot>/lnbroot/ma

/PRIVATE/MEIG

information

to Telnet log (G

the Internet Exp

LNB) and spec

xxx.xxx.xxx.xxx

pens up the Tel

uto Boot] to ”ON

the [Start] butto

ou can collect t

ng Telnet log (G

fy [StartTime] a

t the machine fr

buttons in order

data

achineinformatio GROUP/PFSC/

Getting log from plorer on PC (s cify the following (IP address for

lnet log connec N”

on

the Telnet log b

etting log from and [Endtime], a rom which the T

and click [Save

on/recog /NPM/***(mach

m machine to LN uch as the DGS

g address:

r LNB):8080/Lo ction tool dialog

y starting the m

LNB) and select the ta Telnet log is to b

1

e] to save the im

hine serial No.)/

NB)

S connected ogCollection

machine

arget time zone

be collected

mages for one t

RECOG

e to collect the T

* Press the [O selected no

turn

Telnet log

OK] button to di zzle for confirm

2

Machin

isplay the imag mation

ne name chang

e of the

1

3

ged

2

[ Re

(c) Press

(d) When

(e) This c

emarks ]

If you have an

CS Departmen

Phone: +81

Europe and

Japan:

the [Download

[Compressed]

completes the d

ny questions, co

nt, Electronic D

1-92-477-1205

d America: eu

ja

d] button

appears, press download of the

ontact the follow Device Process Fax: +81 u-usa_cs@gg.j apan_cs@gg.jp

s the [OK] butto Telnet log

wing at PSFS:

BU -92-477-1664 p.panasonic.co panasonic.com

on and select th

om / East Asia

m / South As

3

he folder to be d

a: east_asia_

sia: south_asia_

4

downloaded

cs@gg.jp.pana _cs@gg.jp.panasonic.com nasonic.com

5