Activity 3.3: Using Perspectives of Information This activity will provide you with an opportunity to think about the business challenge from the business and user perspectives.. and de
Trang 1Activity 3.3: Using Perspectives of
Information
This activity will provide you with an opportunity to think about the business challenge from the business and user perspectives
In this activity, you will look at the description of the current status of time keeping and billing for Ferguson and Bardell, Inc and describe the information available from business and user perspectives
Objectives
After completing this activity, you will be able to:
! Determine what information to look for, based on the business and user perspectives, when investigating a business challenge
Before You Begin
This activity consists of small group tasks and class discussion
Materials
To complete this activity, you will need the Ferguson and Bardell, Inc case study in Appendix 1
Estimated time to complete this activity: 15 minutes followed by a 10-minute class discussion
Trang 220 Activity 3.3: Using Perspectives of Information
Exercise 1: Identifying Perspectives in Information
! Develop questions from business and user perspectives
1 Work in small groups as assigned by the instructor
2 Review the Time and Billing section in the case study
3 In the space below, state the category of information, the topic, and the source(s) that provide information on the category For example, the category might be technology, the topic might be the current Microsoft®
Windows NT® network system, and the source could be support personnel
4 For each perspective, note what information is currently present and what additional information you would want to gather for a perspective For example, what information is applicable to the technology category from a user and business perspective? What additional information would you want
to gather from each perspective regarding the technology category?
Category, topic, and source
Perspective Information