Activity 2.2: Identifying Business Processes As you progress through the activities in this course, you will identify a set of business processes that you will analyze in detail.. For t
Trang 1Activity 2.2: Identifying Business
Processes
As you progress through the activities in this course, you will identify a set of business processes that you will analyze in detail For this activity, you will identify the broad set of business processes that are part of Ferguson and Bardell, Inc
In this activity you will review the Ferguson and Bardell, Inc case study for the first time Then you will analyze the case study to identify business processes
Objectives
After completing this activity, you will be able to:
! Identify business processes
Before You Begin
This activity consists of individual tasks and class discussion
To complete this activity, you will need:
! The Ferguson and Bardell, Inc case study in Appendix 1
Time to complete this activity: 25 minutes followed by a 10-minute class discussion
Trang 28 Activity 2.2: Identifying Business Processes
Exercise 1: Identify Business Processes
! List the business processes
1 Read the Ferguson and Bardell, Inc case study
2 As you read the case study, use the space below to list the business processes
3 Next, identify the type of business process (general, line of business, value-added, or support)
4 When you are finished, you will discuss your results in class