beautiful III/ WRTING: dissatisfaction service equipment complained prices punctuality security staff helpful I have been using the services provided by Thanh Ba post office for many yea
Trang 1UNIT 9 – THE POST OFFICE
VOCABULARY :
- equip (v) / : trang bị - front office (n) : văn phòng phía trước
- spacious (adj) : rộng rãi - offer ( v) cho , tặng , cung cấp
- well trained ( adj) : được huấn luyện tốt - staff( n) : tập thể nhân viên
- thoughtful (a) : sâu sắc ,chu đáo - courteous = polite( adj) : lịch sự # impolite
- mail and parcel service : dịch vụ chuyển phát thư và bưu phẩm
- surface mail ( n) : đường biển
- EMS mail : dịch vụ chuyển phát nhanh - competitive (a) : cạnh tranh
- rate (n) : mức giá – express money transfer : chuyển tiền nhanh
- relative (n) : bà con, họ hàng - speedy (a) tốc độ
- secure (a) :an toàn - messenger call service: Dịch vụ điện thoại
- notify(v) : thông báo - recipient(n) : người nhận
- receive(v) : nhận - original shape (n) : định dạng gốc
- Facsimile(n) : bản fax - graphics(n) : biểu đồ
- Press distribution (n): phát hành báo chí - bother (v) : phiền, áy náy
- subscribe (v) :góp vào ,đăng ký - subscriber (n) : thuê bao
- delivered (v) : phân phát
- commune(v) :xã
- punctuality(n) : sự đúng giờ - satisfy(v) : hài lòng # dissatisfy (v)
- rude (a) : hỗn xược - arrogant (a) : sự kiêu ngạo
II/ PRONUNCITION:
10 a company b official c Australia d encounter
12 a decision b relative c competitive d important
13 a subscriber b Facsimile c successful d beautiful
III/ WRTING:
dissatisfaction service equipment complained prices punctuality security staff helpful
I have been using the services provided by Thanh Ba post office for many years And now , I would like to write to you to express my satisfaction and (1)……… about the post office’s………
Firstly, your post office is well- equipped the quality of (2)………… is good My friends have never (3)
………about the quality of the documents I sent them
Secondly, the (4)……… of services is reasonable and I am always satisfied with the (5)………….of delivery of letters and newspapers However I am dissatisfied with the (6)………….conditions of the post office Although the parking area is large, no one keeps motorcycles or bicycles I always feel worried about leaving my motorbike there
My last dissatisfaction is the attitude of some of your (7)……… They sometimes seem a bit cold and not (8)…………
I hope your post office will increasingly develop in the future
Trang 2IV/ Grammar:
1 The students are from Japan They sit next to Mary
2 The police caught the thief He had stolen the money
3 This is the bottle It is used for water
4 I know a market It sells fruit and vegetables
5 Did you hear about the job? Mary wants to get it
6 We liked the woman We met her at the party last night
7 The meeting was interesting I went to it
8 The picture was beautiful She was looking at it
9 The boy called the police His wallet was stolen
10 Tom must thank the people He got a present from them
10 The teacher is excellent I am taking her course
11 I just went back to the town I was born there
12 May Day is a day Workers often march on that day
13 That is the drawer My mother keeps jewelry there
14 This is the first student He came this morning
15 That is the room The meeting is held in that room
IV/ Non- defining relative clause
1 Peter is studying French and German He has never been abroad
2 You’ve all met Michael Wood He is visiting us for a couple of days
3 We are moving to Manchester Manchester is in the north – west
4 I’ll be staying with Adrian His brother is one of my closest friends
5 John Bridge is one of my oldest friends He has just gone to live in Canada