- Write the correct answers: Dear Sir, I have been using the services provided by Thanh Ba post office for years and I am writing in response to your call for customers to express their [r]
Trang 1UNIT 9 THE POST OFFICE
Period:58 Writing
Preparing date:
Teaching date: B2…… B4
I Objectives
Aim(s):- Educate Ss to have a great passion in studying
- Write a letter to express satisfaction or dissatisfaction
Lexical items: Words and phrases related to the writing
II METHOD: Integrated, mainly communicative
III TEACHING AIDS: Textbook, lesson plan, sub-board
IV Procedure
Warm-up
- Asks some questions
1 What time does Thanh Ba post office open and close?
2 What is Thanh Ba post office equipped with?
3 What services are offered at Thanh Ba post office?
4 What are the attitudes of the staff?
- Introduce the new lesson:
- Answer freely
- Listen and prepare writing
Pre – Writing
- Give Ss some new words and explain the meaning
Satisfaction
dissatisfaction
The opening hours of the post office – too late/ early
The quality of the equipment – good / bad / poor quality
/ needs repairing
The security conditions of the post office - good / poor
security conditions / no one to keep motorcycles or
bicycle / pickpockets
The attitude of the staff – polite / helpful / rude /
arrogant
The prices of the services – low / high / reasonable
The punctuality of delivery of letters and newspapers –
always / never punctual / sometimes late / letters and
newspapers are lost
- Guides Ss to read some times in front of the class
- Calls on some read individual before the class
- Copy down
- Read the word phrases in chorus and individually
- Read aloud
While you writing
Task 1
- Introduce: Writing a letter to express satisfaction or
dissatisfaction
- Asks Ss to work with a partner Imagine that you have
- Listen and prepare writing
- Work with a partner Imagine that you have been using some of the
Trang 2been using some of the services provided by Thanh Ba
post office Discuss the things that may make you
satisfied or dissatisfied with the services there
- Guides Ss to write some strategies about Thanh Ba
post office
- Asks Ss to work groups or individually
- Suggested answers:
The opening hours of the post office
It is too early when closing at 9 pm It would be much
better if the post office opened until 11p.m So that
customers can have more access to the services.
The quality of the equipment
The security conditions of the post office
The attitude of the staff
The prices of the services
The punctuality of delivery of letters and newspapers
- Walks around the class to help when necessary
- Asks Ss to compare their writing with friends
- Calls some Ss to read aloud their answers in front of
the class
- Corrected answer
services provided by Thanh Ba post office Discuss the things that may make you satisfied or dissatisfied with the services there
- Work in group or individually
- Compare the writing with friends
- Read aloud the writing in front of the class others gives opinion
- Write the correct answers:
The quality of the equipment
Thanh Ba post office is well-equipped and reliable address for the postal and telecommunication needs.
The security conditions of the post office
The parking area of Thanh Ba post office is a not good and security place.
The attitude of the staff
The staff are always helpful and polite to the customers.
The prices of the services
It has reduced the prices of several services especially in the monthly fee for fee and mobile telephones.
The punctuality of delivery of letters and newspapers
They always deliver the letters and newspapers on time and exactly
Task 2
- Introduce: After a year in the job, the director of Thanh
Ba post office has invited residents in the neighborhood
to write letters to him describing the quality of the
services they have received write such as letter, using
the ideas you discussed in task 1
- Guides Ss to write some strategies about Thanh Ba
Task 2
- The director of Thanh Ba post office has invited residents in the neighborhood to write letters to him describing the quality of the services they have received write such as letter, using the ideas you discussed
in task 1
- Work in group or individually
- Compare the writing with friends
Trang 3post office.
- Asks Ss to work groups or individually
- Walks around the class to help when necessary
I am impressed by your spacious place for transaction
The seats in the lobby are pretty and always clean I
also have my belief in the quality of your services The
fax machines are always in good working condition and
my colleagues in Na Hang have no explains about the
quality of the documents I send them.
However, There are some mono drawbacks that need
mentioning here The parking area of Thanh Ba post
office is a not good and security place and sometimes
feel insecure leaving my motorcycle there Moreover, It
would be much better if the post office opened until
11p.m So that customers can have more access to the
services.
- Asks Ss to compare their writing with friends
- Calls some Ss to read aloud their answers in front of
the class
- Corrected answer
- Read aloud the writing in front of the class others gives opinion
- Write the correct answers:
Dear Sir,
I have been using the services provided by Thanh Ba post office for years and I am writing in response to your call for customers to express their satisfaction or dissatisfaction toward the post offices services Like any other customers, I find your post office a well-equipped and reliable address for the postal and telecommunication needs However,
I know that making everyone satisfied is a hard work and sometimes seems impossible What you and your staff have done so far for the document of the post office is encouraging and this letter is written
in the hope that your post office will
be made a better place.
Your fail fully, Pham van Dinh
Post-writing
- Corrected writing in front of the class
- Corrects some writings for quick feedback
- Writes Ss’ typical errors on the board and elicits self
and peer correction
- Provides correction only when Ss are not able to
correct the errors
- Finally, provides general comments on the writings
Post-writing
- Listen and correct
Home work
- Asks Ss to rewrite them again at home
- Asks Ss to prepare the new lesson
Home work
- Work at home