Bài tập_Exchange_2007_Course5051A

Cài đ t Microsoft Exchange 2007 Management Pack For MOM 2005.. Import Microsoft Exchange 2007 Management Pack For MOM 2005.. Trong MOM 2005 Administrator Console, nh n ph i vào Managemen

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Ki m tra và x lý s c trong Exchange Server 2007 Tài li u dành cho h c viên

Giáo trình bài t p:

Ki m tra và x lý s c trong Exchange Server 2007

Module 1: Introduction to Exchange Server Monitoring and Troubleshooting 2

Bài t p 1 Cài đ t Monitor Exchange Servers Management Pack 2

Module 2: Monitoring and Troubleshooting Client Performance and Connectivity 9

Bài t p 1: Giám sát k t n i c a client 9

Bài t p 2: Kh c ph c s c v AutoDiscover 13

Bài t p 3: Kh c ph c s c v Client Access Server 17

Module 3: Troubleshooting Access to Resources and Messages 19

Bài t p 1: Kh c ph c s c v vi c truy c p Public Folder 19

Bài t p 2: Kh c ph c s c v Calendaring 21

Bài t p 3: Kh c ph c s c v Outlook Web Access 24

Module 4: Monitoring and Troubleshooting Mail Flow 28

Bài t p 1: C u hình MOM đ giám sát lu ng message 28

Bài t p 2: Kh c ph c s c phân phát Internet E-Mail 38

Bài t p 3: Kh c ph c s c l c Spam 43

Module 5: Monitoring and Troubleshooting Mailbox Servers 48

Bài t p 1: C u hình giám sát Mailbox Servers 48

Bài t p 2: Kh c ph c s c truy c p mailbox 51

Module 6: Monitoring and Troubleshooting External and Additional Services 57

Bài t p 1: C u hình giám sát các d ch v ngo i biên 57

Bài t p 2: Kh c ph c s c c a các d ch v ngo i biên có liên quan đ n Exchange Server 2007 63

Module 7: Identifying Trends in a Messaging System 67

Bài t p 1: ánh giá báo cáo hi u su t 67

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Ki m tra và x lý s c trong Exchange Server 2007 Tài li u dành cho h c viên

Microsoft, và l u lên server EX02

1 Cài đ t Microsoft Exchange 2007 Management Pack For MOM 2005

Nh p đôi vào file Exchange2007ManagementPackForMOM2005.msi

T i h p tho i Select Extract Folder, gi nguyên đ ng d n đ n v trí Exchange 2007

Management Pack For MOM 2005 s đ c rút trích Nh n Extract

Nh n Close đ k t thúc

2 Import Microsoft Exchange 2007 Management Pack For MOM 2005

Ch y MOM 2005 Administrator Console t Start Menu

Trong MOM 2005 Administrator Console, nh n ph i vào Management Packs,

ch n Import/Export Management Pack

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Trên trang Welcome, nh n Next

Trên trang Import or Export Management Packs, ch n Import Management Packs and/or reports, r i nh n Next

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Trên trang Select a Folder and Choose Import Type, browse đ n th m c đã rút trích Exchange 2007 Management Pack và ch n Import Management Packs only

Trên trang Select Management Packs, gi nguyên các thi t l p, nh n Next r i nh n Finish trên trang k t thúc

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K t q a sau khi import Exchange 2007 Management Pack

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3 Cài đ t MOM Agent trên Exchange Server 2007

Trong MOM 2005 Administrator Console, nh n Install Agent

Trên trang Welcome, nh n Next

Trên trang Method for Discovering Computers and Installing Agents, ch n

Browse for or type in specific computer names r i nh n Next

Trên trang Computer Names, ch n EX01, r i nh n Next

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Trên trang Agent Installation Permissions, ch n Management Server Action Account, r i nh n Next

Trên trang Agent Action Account, ch n Local System, r i nh n Next

Trên trang Agent Installation Directory, gi nguyên thi t l p r i nh n Next

Trên trang Completing the Install/Uninstall Agents Wizard, nh n Finish

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Module 2: Monitoring and Troubleshooting Client

Performance and Connectivity

Bài t p 1: Giám sát k t n i c a client

1 C u hình MOM Exchange Management đ giám sát k t n i MAPI client

Trên EX02, s d ng MOM 2005 Administrator console đ b sung EX01 vào nhóm

Exchange Server 2007 Mailbox servers Trong MOM Administrator console, m Management Pack, m Computer Groups, nh n ph i vào Microsoft Exchange Mailbox Servers

Trong h p tho i Microsoft Exchange Mailbox Servers Properties, vào tab Included Computer, nh n Add Ch n EX01 trong h p tho i Add Computer r i nh n OK

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Nh n OK trong h p tho i Microsoft Exchange Mailbox Servers Properties

Trên EX01, s d ng cmdlet Test-MAPIConnectivity đ ki m tra k t qu giám sát

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M Exchange Management Shell th xác đ nh Exchange Server v i l nh

Get-ExchangeServer –Identity ex01.vsiclab.net

[PS] C:\>Get-ExchangeServer -Identity ex01.vsiclab.net

Get-ExchangeServer : No suitable domain controller was found in domain

'vsiclab.net' Errors:

An Active Directory error 0x51 occurred when trying to check server

'ex01.vsiclab.net' suitability: 'The LDAP server is unavailable.'

At line:1 char:19

+ Get-ExchangeServer <<<< -Identity ex01.vsiclab.net

2 Ki m tra EX01 đã đ c c u hình TCP/IP đúng

S d ng ti n ích Ipconfig đ ki m tra thi t l p TCP/IP c n thi t đ k t n i vào Active Directory

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3 Xác đ nh nguyên nhân khi n Exchange Server không th đ nh v đ c domain controller và

s a ch a tr c tr c

Trên EX01, trong Event Viewer, xem các thông báo có ngu n Netlogon

Trên EX02, trong MOM Operator Console, xem l i các báo đ ng liên quan đ n các

d ch v Active Directory va DNS

Hi u ch nh c u hình đ kh c ph c l i khi n d ch v không th kh i đ ng Trên EX01,

ch y DNS Console t Administrative Tools

Trong DNS Console, nh n ph i vào vsiclab.net zone, ch n Properties

Trong h p tho i vsiclab.net Properties, vào tab General, ch n Nonsecure and secure cho Dynamic Updates, r i nh n OK

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Trên EX01, m command prompt và l n l t nh p các l nh sau

C:\>net stop netlogon

The Net Logon service is stopping

The Net Logon service was stopped successfully

C:\>net start netlogon

The Net Logon service is starting

The Net Logon service was started successfully

Xác nh n EX01 đã đ c c u hình s d ng đúng domain controller Trong Exchange

Management Shell, dùng l nh Get-ExchangeServer đ xác nh n đã nh n di n đ c Exchange Server

4 Ki m tra tr c tr c đã đ c gi i quy t

Trên EX01, kh i đ ng các d ch v yêu c u c a Exchange server Vào Services

console, kh i đ ng các d ch v Microsoft Exchange Information Store và

Microsoft Exchange System Attendant Xác nh n các d ch v kh i đ ng thành công

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Module 7: Identifying Trends in a Messaging System

Bài t p 1: ánh giá báo cáo hi u su t

K ch b n

B n là messaging administrator c a VSIC Edu Corp H th ng c a b n g m có các server v i các vai trò nh b ng sau:

DC1 Domain controller, global catalog

server, DNS server DC2 Domain controller, DNS server

server, Client Access server, Hub Transport server

server, Hub Transport server

K t đó, user th ng xuyên than phi n v hi u su t kém c i c a h th ng thông đi p Các

v n đ mà user than phi n g m có:

Vi c m Outlook m t nhi u th i gian h n tr c đây

Vi c g i e-mail m t nhi u th i gian h n tr c đây

K t l n nâng c p lên Exchange Server 2007 cách đây 6 tháng, b n đã c n th n thu th p các thông s v hi u su t ho t đ ng c a h th ng K t qu thu th p th hi n qua các b ng sau:

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B ng báo cáo hi u su t c a EX01

Transport

Active Remote Delivery

Queue Length

12 14 22 20 31 Hub

Transport

Aggregate Delivery Queue

Length (All Queues)

200 210 670 680 700 Hub

Transport

ESE Log Generation Checkpoint Depth

50 50 80 88 85 Hub

Transport

Largest Delivery QueueLength

Transport

Retry Remote Delivery Queue Length

20 21 40 41 38 Hub

Transport

Hub

Transport

Mailbox ESE Log Generation

Checkpoint Depth

120 150 500 575 600 Mailbox Public Store: Message

Queued for Submission

Common Processor: % Processor

Time

48 50 80 88 85 Common System: Processor Queue

Length

3 3 5 6 7 Common Server Work Queues:

QueueLength

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Common Physical Disk: Current Disk

Queue Length

2 3 6 5 6

Transport

Queue Length

11 15 24 21 32 Hub

Transport

Length (All Queues)

180 210 580 690 700 Hub

Transport

ESE Log Generation

Checkpoint Depth

47 50 73 90 85 Hub

Transport

62 62 88 94 130 Hub

Transport

Retry Mailbox Delivery

Queue Length

21 19 41 40 38 Hub

Transport

Retry Remote Delivery

Queue Length

18 21 45 39 38 Hub

Transport

Hub

Transport

Checkpoint Depth

Mailbox Public Store: Message

0 0 0 0 0 Mailbox Public Store: Receive

Time

Length

2 2 3 5 4 Common Server Work Queues:

QueueLength

3 3 5 8 8

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Queue Length

1 2 2 3 4

Transport

Queue Length

110 150 241 219 245 Hub

Transport

Length (All Queues)

Transport

110 150 241 219 245 Hub

Transport

Retry Mailbox Delivery

Queue Length

21 19 41 40 38 Hub

Checkpoint Depth

0 0 0 0 0 Mailbox Public Store: Message

0 0 0 0 0 Mailbox Public Store: Receive

Time

Length

2 2 3 5 4

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Common Server Work Queues:

QueueLength

3 3 5 8 8

Queue Length

0 0 1 1 1

M t messaging engineer t i tr s c a VSIC đã cung c p cho b n ng ng hi u su t m c đ nh cho Exchange Server 2007 Management Pack for MOM 2005 B n s s d ng nh ng thông tin này đ xác đ nh và kh c ph c tình tr ng ngh n c chai c a h th ng

B ng ng ng hi u su t m c đ nh

Red(>250) - Hub Transport

Yellow(>200) - Hub Transport

5 minutes - Red(>250) - Hub Transport

5 minutes - Yellow(>200) - Hub Transport

minutes - Red(>5000) - Hub Transport

minutes - Yellow(>3000) - Hub Transport

HubTransport Transport Delay DSNs - increase over 60 minutes - Yellow(>10) Red(>20) -

HubTransport Transport Failure DSNs Total - increase over 60 minutes - Yellow(>30)

HubTransport Transport Largest Delivery Queue Length - sustained for 5 minutes -

HubTransport Transport Poison Queue Length - sustained for 5 minutes - Yellow(>1) - Hub

Transport

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HubTransport Transport Submission Queue Length - sustained for 5 minutes - Red(>250) -

ClientAccess FileDistributionService MSExchangeFDS:OAB: Download Task Queued - sustained for 10

hours - Red (>1)

ClientAccess FileDistributionService MSExchangeFDS:OAB: Download Tasks Completed - sustained

for 24 hours - Red (= 0)

ClientAccess FileDistributionService MSExchangeFDS:OAB: Download Tasks Queued - sustained for

10 hours - Red (>10)

ClientAccess FileDistributionService MSExchangeFDS:OAB: Download Tasks Queued - sustained for

10 hours - Yellow (>5)

Red(>100)

Yellow(>50)

EdgeTransport Transport Active Mailbox Delivery Queue Length - sustained for 5 minutes -

Red(>250) - Edge Transport

EdgeTransport Transport Active Mailbox Delivery Queue Length - sustained for 5 minutes -

Yellow(>200) - Edge Transport

5 minutes - Red(>250) - Edge Transport

5 minutes - Yellow(>200) - Edge Transport

EdgeTransport Transport Active Remote Delivery Queue Length - sustained for 5 minutes -

minutes - Red(>5000) - Edge Transport

minutes - Yellow(>3000) - Edge Transport

EdgeTransport Transport Delay DSNs - increase over 60 minutes - Yellow(>10) Red(>20) -

EdgeTransport Transport Failure DSNs Total - increase over 60 minutes - Yellow(>30)

EdgeTransport Transport Largest Delivery Queue Length - sustained for 5 minutes -

EdgeTransport Transport Poison Queue Length - sustained for 5 minutes - Yellow(>1) - Edge

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Transport

EdgeTransport Transport Retry Mailbox Delivery Queue Length - sustained for 5 minutes -

EdgeTransport Transport Retry Non-Smtp Delivery Queue Length - sustained for 5 minutes -

EdgeTransport Transport Submission Queue Length - sustained for 5 minutes - Red(>250) -

Mailbox InformationStore Disk Read Latency - sustained for 5 minutes - Red(>50 msec) Mailbox InformationStore Disk Read Latency - sustained for 5 minutes -

Yellow(>20 msec)

Mailbox InformationStore Disk Write Latency - sustained for 5 minutes - Red(>50 msec) Mailbox InformationStore Disk Write Latency - sustained for 5 minutes -

Yellow(>20 msec)

Mailbox InformationStore ESE Log Bytes Write/sec - Red(>1024000) – Mailbox

Mailbox InformationStore ESE Log Bytes Write/sec - Yellow(>512000) – Mailbox

Mailbox InformationStore ESE Log Generation Checkpoint Depth - Red(>800) - Mailbox Mailbox InformationStore ESE Log Generation Checkpoint Depth - Yellow(>500) - Mailbox Mailbox InformationStore Information Store: Version buckets allocated - Red(>2000)

Mailbox InformationStore Information Store: Version buckets allocated - Yellow(>1800) Mailbox ContinuousReplication MSExchange Replication: CopyQueueLength - sustained for 5

minutes - Red(>15)

Mailbox ContinuousReplication MSExchange Replication: CopyQueueLength -

sustained for 5 minutes - Yellow(>7)

Mailbox ContinuousReplication MSExchange Replication: ReplayQueueLength - sustained for 5

Mailbox InformationStore RPC Requests – sustained for 5 minutes – Red(>50)

Mailbox InformationStore RPC Requests – sustained for 5 minutes – Yellow(>25)

Tiêu đề	Kiểm tra và xứ lý sổ ở trong Exchange Server 2007
Trường học	VSIC Education Corporation
Chuyên ngành	Information Technology / Computer Science
Thể loại	Giáo trình bài tập

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Số trang	73
Dung lượng	2,89 MB