June 4, 2008 Intuit CommunitiesMarketing to Generation Y... • What does Generation Y most value?. • How do you market to Generation Y?. Who is Generation Y?•Birth years1977-1992 •Over 75
Trang 1June 4, 2008 Intuit Communities
Marketing to Generation Y
Trang 2• Who is Generation Y?
• What does Generation Y most value?
• Why is this topic important?
• How do you market to Generation Y?
• When do you act?
Trang 3Who is Generation Y?
•Birth years1977-1992
•Over 75 million people
•Significant world events
•Global perspective
•Creating change
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Trang 4What does Gen Y most value?
•Freedom
•Meaningful work
•Living first
•Friends
•Diversity
Trang 6Why is this topic important?
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Trang 7How do you market to Generation Y?
•Simple
•Authentic
•Hip
•Quick
•Sustainable
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Trang 8Gen Y’s Top 15 Most Loyal Brands
• Apple
• Trader Joe‘s
• Jet Blue
• In N Out
• Ben N Jerry's
• Whole Foods
• Adidas
• American Apparel
• Target
• H & M
• Levi's
• Volkswagen
• Converse
• Vitamin Water
• Red Stripe
Trang 9Why These Brands?
The formula for success with marketing to Gen Y:
1 Clean + Simple= Hip (no fuss, no muss!) It's trendy to be simple and
easy!
2 Quirky, unique and dorky (Jet Blue and Trader Joe's are both
known for being one of a kind shops)
3 Happy employees (people who work at the aforementioned
companies say they LOVE their jobs!)
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Trang 10How do you reach Gen Y?
•Get to know their
values
•Respect them
•Build a trusting
relationship
•Communicate with
them on their terms
Trang 11•Training
•Experimentation
•Voice
•Coaching
•Feedback
Trang 12•Community
•Divergency
•Acceptance
•Respect
•Appreciation
Trang 13•Simplicity
•Brainstorming
•Research
•Action
•Flow
Trang 14Marketing to Gen Y
• Social networking
sites (Facebook)
• Mash-ups
• Extreme sporting
events
• Gen Y street teams
• Partnering with youth
oriented companies
• Gen Y word of mouth
Trang 16Marketing Turn-Offs
• Hype
• E-mail blasts
• Push marketing
• Fax
• Cold calling
• Trying to be “hip”
Trang 17Consumer 2.0 by Mr Youth
• Authenticity Trumps Celebrity - Consumer 2.0 responds to honest, relevant
messaging from peers over marketing speak and celebrity endorsements
• Niche is the New Norm - Consumers 2.0 do not form a mass market They relish in
choices and look for products and services that speak to them personally
• Bite-Size Communication Dominates - Consumer 2.0 digests short, personal and
highly relevant messaging in bulk while growing increasingly adept at blocking out noise
• Personal Utility Drives Adoption - Consumer 2.0 chooses to consume what they
find useful in their lives over manufactured marketing needs
• Consumers Own Brands - Consumer 2.0 will speak about, re-purpose and
associate with your brand as they see fit
• Get the full report at http://MrYouth.com
Trang 18When do you act?
“We believe that the time for change is here and now It
is time to start leading and stop resisting this
generation’s efforts and contributions.”
-Bea Fields, Scott Wilder, Jim Bunch and Rob Newbold
Co-Authors: Millennial Leaders: Success Stories From Today’s Most
Brilliant Generation Y Leaders
Trang 19Millennial Leaders http://MillennialLeaders.com
Thank-you
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