Lecture Organizational behavior – Chapter 15: Leading organizational change. The contents of this chapter include all of the following: Step 1: recognize need, step 2: unfreeze, step 3: change, step 4: refreeze.
Trang 115 Leading Organizational Change
Neubert & Dyck’s Organizational
Behavior
Trang 2Chapter Navigator
Step 1: Recognize Need
Step 2: Unfreeze
Step 3: Change
Step 4: Refreeze
Trang 4Step 1: Recognize Need
Types of Change
Organizational Development
Factors That Impact Change
Recognize The Need For Change: Conventional and Sustainable Approaches
Open Book Management
Trang 5Types of Change
Organizational Change
Transformational Versus Incremental Change
Planned Versus Unplanned Change
Innovation Versus Imitation
Organizational Development
Trang 6Copyright ©2014 John Wiley & Sons, Inc.
Trang 7Recognize The Need For Change
Internal Factors That Recognize The Need For Change
External Factors That Recognize The Need For Change
Recognize The Need For Change: Conventional Approach
Recognize The Need For Change: Sustainable Approach
Open Book Management
Trang 8Step 2: Unfreeze
Objectives of the Unfreezing Stage
Approaches in the Unfreezing Stage
Unfreezing Stage: Conventional Approach
Unfreezing Stage: Sustainable Approach
Trang 9The Unfreezing Stage
Objectives of the Unfreezing Stage
Approaches in the Unfreezing Stage
Unfreezing Stage: Conventional Approach
Unfreezing Stage: Sustainable Approach
Trang 10Resistance To Change
Broken Promises
Threat To Identity
Uncertain Plans
Cultural Differences
Trang 12Step 3: Change
Interventions
Target Areas for Organizational Change
Interventions
Members’ Confidence in Organizational Leaders
Members’ Confidence in Their Own Abilities
Members’ Attitude Towards The Change
Trang 14Target Areas for Organizational Change Interventions
What are Interventions?
Technology
People
Physical Setting
Structures
Trang 16Members’ Confidence in Organizational Leaders
Members Must Be Convinced of Leaders’ Skills
Model Desired Behavior
Leaders Must Have Integrity and Be Consistent
Good Planning Skills
Earning Trust
Trang 17Members’ Confidence in Their Own Abilities
Frequent Information
Training
Early Successes
Appropriate Resources
Sustainable Perspective
Trang 18Members’ Attitude Towards The Change
Change is Good
Extrinsic Incentives
Promotion of Members
Members’ Commitment To Change
Why Managers Fail To Get Results During Change?
Trang 20Step 4: Refreeze
Reinforcement
Adjustment of Members
Conventional Approach
Sustainable Approach and “ReSlushing”