Lecture Organizational behavior – Chapter 10: Groups and teams. The contents of this chapter include all of the following: Forming team is created, storming obstacles emerge, norming habits are established, performing team excels.
Trang 110 Groups and Teams
Neubert & Dyck’s Organizational
Behavior
Trang 2Chapter Navigator
Stage 1: Forming Team is Created
Stage 2: Storming Obstacles Emerge
Stage 3: Norming Habits are Established
Stage 4: Performing Team Excels
Trang 3Copyright ©2014 John Wiley & Sons, Inc.
Trang 4Stage 1: Forming Team is Created
Introduction to Groups and Teams
Groups Versus Teams
Typical Characteristics of Groups and Teams
Types of Teams
Forming
Trang 5Groups and Teams
What are Groups?
What are Teams?
Characteristics of Groups versus Teams
What is Team Identity?
Types of Teams
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Trang 7 What is Team Diversity?
Advantages and Disadvantages of Diversity for Teams
FIT
Task Cohesion and Social Cohesion
Conventional and Sustainable Approaches in the Forming Stage
Trang 8Copyright ©2014 John Wiley & Sons, Inc.
Trang 9Stage 2: Storming Obstacles Emerge
Team Conflict
Early Stages of Storming
Team Task Interdependence
Conflict: Causes and Cures
Superordinate Goals, Dialectical Inquiry and Groupthink
Trang 10Early Stages of Storming
What is Team Conflict?
What Takes Place in the Early Stages of Storming
Scarce Resources
Task Interdependence
Conflicting Goals (Superordinate Goals) and
Personal Conflicts
Trang 11Copyright ©2014 John Wiley & Sons, Inc.
Trang 12Dialectical Inquiry and Groupthink
What is Dialectical Inquiry?
Application of Dialectical Inquiry in Organizations
What is Groupthink?
Application of Groupthink in Organizations
Trang 13Stage 3: Norming Habits are Established
Norms
Occurrences in Norming Stage
Free Riding versus Consistent Contributor
Brainstorming
Nominal Group Technique versus Delphi Technique
Trang 14Early Occurrences of Norming Stage
What are Norms?
Free Riding
Consistent Contributor
Brainstorming
Trang 15Nominal Group Technique versus Delphi
Technique
What is Nominal Group Technique?
Applications of Nominal Group Technique in
Organizations
What is Delphi Technique
Applications of Delphi Technique in Organizations
Trang 16Stage 4: Performing Team Excels
What Takes Place at the Performing Stage
Conventional OB Versus Sustainable OB
Stages: Reasons for Lack of Frontline Management Teamwork
Stages: Ways to Improve Frontline Management
Teamwork