After reading this chapter, you should be able to answer the following questions: What is power and why is it important? What are the sources of power and influence? How do people respond to power and influence? What is organizational politics? How do individual navigate politics in organizations?
Trang 1Chapter 12 Power and Politics
Make connections, gain
power and influence
Trang 2Chapter 12 Study
Questions
What is power and why is it important?
What are the sources of power and influence?
How do people respond to power and influence?
What is organizational politics?
How do individual navigate politics in
organizations?
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Trang 3What is power and why is it
• Power made operative against another’s will
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Trang 4What is power and why is
it important?
Power and Dependence
• Dependency – One Person or group relies on
another person or group to get what they want
or need.
• Control – Authority or ability to exercise
restraining or dominating influence over someone or something.
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Trang 5What is power and why is
Trang 6What is power and why is
it important?
Power as an Expanding Pie
• Empowerment – involves sharing power, information, and rewards with employees to make decisions and solve problems in their work.
• Zero Sum Game – one person’s gain in equal to another person’s loss (“I win, you lose”).
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Trang 8What are the sources of
power and influence?
• Resides in the individual.
• Independent of that individual’s position.
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Trang 9What are the sources of
power and influence?
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12-9
Types of position power
Trang 10What are the sources of
power and influence?
Legitimate power
• The extent to which a manager can use
subordinates’ internalized values or beliefs that the “boss” has a “right of command” to control their behavior.
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Inc.
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Trang 1112-What are the sources of
power and influence?
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Inc.
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Trang 1212-What are the sources of
power and influence?
Personal power
• Expert Power – The power a person has because of special skills and abilities that others need but do not possess themselves
• Referent Power – The ability to alter another’s behavior because of the individual’s desire to identify with the power source
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Inc.
12-12
Trang 13What are the sources of
power and influence?
Connection Power
• The ability to call on connections and networks both
inside and outside the organization for support in getting things done and in meeting one’s goals
Trang 14What are the sources of
power and influence?
Reciprocal Alliances
• Represents the power arising from alliances with others developed through reciprocity (the trade of power or favors for mutual gain in organizational transactions)
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Trang 1612-How do people respond to
power and influence?
Responses to Power and Influence
Conformity –
• Compliance – occurs when individual accept another’s influence because of the positive or negative outcomes tied to it
• Identification – occurs when individuals accept an influence attempt because they want to maintain a positive relationship with the person or group making the influence request
• Internalization – occurs when an individual accepts influence because the induced behavior is congruent with their value system
Trang 17How do people respond
to power and influence?
Involves a more passive form of non-compliance in which
individuals ignore or dismiss the request of the influencing
again.
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12-17
Trang 18How do people respond
to power and influence?
How Power Corrupts
• Bathsheba Syndrome
When men and women of otherwise strong personal integrity and intelligence engage in unethical and selfish behavior in the pinnacle or power because they mistakenly believe they are above the law
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Inc.
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Trang 19• Informal Systems
Patterns of activity and relationships that arise in everyday activities as individuals and groups work to get things done
Trang 21What is organizational
politics?
Political Climates
• Organizational Political Climate
The shared perceptions about the political nature of the organization
• Workarounds
Working around the system to accomplish a task or goal when the normal process or method isn’t producing the desired result
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Inc.
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Trang 2212-How do individual navigate
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Inc.
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Trang 2312-Figure 12.2 Building power
bases
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Trang 24How do individual navigate
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Inc.
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Trang 2512-How do individual navigate
Trang 26Figure 12.3
Sample scenarios
for connections
and networks in
organization
s
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Trang 27How do individual navigate