Information in this document, including URL and other Internet Web site references, is subject to change without notice.. Unless otherwise noted, the example companies, organizations, pr
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Instructor Guide
Trang 2Information in this document, including URL and other Internet Web site references, is subject to change without notice Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place or event is intended or should be inferred Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property
2003 Microsoft Corporation All rights reserved
Microsoft, MS-DOS, Windows, Windows NT, ActiveSync®, ActiveSync® 3.7, ActiveX®, Microsoft® NET, Microsoft® Exchange 2000, Microsoft® Exchange 5.5, Microsoft® Exchange Directory Service to Metabase Replication, Microsoft® Exchange Server 2003, Microsoft® Internet Explorer, Microsoft® Internet Explorer 4, Microsoft® Internet Explorer 4.5 for the Macintosh, Microsoft® Internet Explorer 5, Microsoft® Internet Explorer 5 for Unix, Microsoft® Internet Explorer 5.01, Microsoft® Internet Explorer 6, Microsoft® Internet Information Services, Microsoft® Internet Security and Acceleration Server, Microsoft® Internet Server Application Programming Interface, Microsoft® Mobile Information Server 2002, Microsoft® Mobile Services, Microsoft® Notepad, Microsoft® Outlook®, Microsoft® Outlook® 2003, Microsoft® Outlook® Mobile Access, Microsoft® Outlook® Web Access, Microsoft® Outlook® Web Access Basic, Microsoft® Outlook® Web Access Premium, Microsoft® Product Support Services, Microsoft® Proxy Server, Microsoft® Server ActiveSync®, Microsoft® Small Business Server, Microsoft® SQL Server™, Microsoft® Windows NT®, Microsoft® Windows®, Microsoft® Windows® 2000, Microsoft® Windows® 2003, Microsoft® Windows® 95, Microsoft®
Windows® 98, Microsoft® Windows® 98 Second Edition, Microsoft® Windows® Management Instrumentation, Microsoft® Windows® Millenium Edition, Microsoft® Windows® Powered Pocket PC 2002, Microsoft® Windows® Powered Pocket PC 2002 Phone Edition, Microsoft® Windows® Powered Pocket PC 2003, Microsoft® Windows® Powered Smartphone, Microsoft® Windows® Server™ 2003, Microsoft® Windows® XP, MSN™ Internet Access, and MSN™ Internet Access 8 are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A and/or other countries
The names of actual companies and products mentioned herein may be the trademarks of their respective owners
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Contents
Module 1: Microsoft® Outlook® Web Access (OWA)
Overview 1
Summary of New Features 2
The New OWA Experience 7
Outlook Web Access Premium 8
Options Page Toolbar 40
Outlook Web Access Basic 41
OWA and the Browser 53
OWA and Exchange Version Combinations 57
OWA and Forms-Based Authentication 58
OWA S/MIME Control 60
OWA Attachment Blocking 62
Other OWA Topics 64
GZip Compression 75
GZip Metabase 87
OWA and DS2MB 90
Appendix A: GZip and OWA Metabase Values Appendix B: Configuration Scripts Appendix C: Customizing the Theme Lab 1: Configuring OWA Features Module 2: Troubleshooting Remote Procedure Call (RPC) Over HTTP Introducing RPC over HTTP 1
Pre-Requisites for RPC/HTTP 6
RPC over HTTP Setup 8
Using RpcHttp_Setup.vbs 10
The RPC Virtual Directory in IIS 16
Troubleshooting Server Configuration 18
Client Registry Keys 19
Troubleshooting Client-Server Connectivity 21
Certificates and client problems 27
Troubleshooting with RPCPing 28
Lab 2.1: Troubleshooting RPC over HTTP 33
Appendix A - RPCPing Appendix B – Registry Values Appendix C – Useful Weblinks Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) General Overview 5
OMA, a NET Application 8
ASP.NET Security Architecture 13
OMA Dependencies 19
OMA Capabilities 22
User preferences 36
OMA, behind the GUI 42
Supported Devices 48
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Using http(s)://fqdn/oma 49
Counters 52
Known Issues 56
Troubleshooting 62
Troubleshooting Diagram 86
Tools 88
Lab: Restoring OMA Functionality 92
Module 4: Mobility Sync/Push Microsoft® Exchange Server 2003 Exchange ActiveSync® (EAS) 1
Sync Client Architecture 5
Object Management on the Device 7
Sync Protocol Versions and Device Support 8
Sync Protocol Negotiation 9
SSL 11
Sync Protocol Commands 13
Performance Counters 22
Synchronization and DAV Replication 28
Device Logging 30
Up to Date Notification 32
Administrative Tasks 33
Device Provisioning 38
Device Info XML 42
Lab 4.1: Configuring ActiveSync 46
Exercise 2 47
AUTD 48
OMA Sink 49
Batching of Notifications 51
Performance Counters 53
Known Issues 58
Lab 4.2: Setting Up AUTD 62